business process discovery using ibm blueworks live
TRANSCRIPT
Kellton Tech Solutions, Inc.Business Process Discovery Webinar
Presented By:Praveen K. ChhanganiIBM Solutions Lead Digital Connected Enterprise (DCE) - Kellton Tech
Foundation
Footprint
Vision
Clientele
Core Strength
Ownership
Team Strength
1993: Expertise of 2 decades
USA (Chicago, IL; Cupertino, CA; McLean, VA; New Brunswick, NJ), Europe(Ireland, UK), India (Gurgaon, Hyderabad)
Infinite possibilities with technology
From startups to Fortune 500 companies
People and process (ISO 9001:2008 and CMMi Level 3 certified)
Public limited. BSE: KELLTONTEC
1100+ employees (USA 300+, India 700+)
Organization Fact Sheet:
Thought Leaders in Technology Adoption:
As an early entrant in IoT and SMAC, we provide innovative transformation solutions to the clients leveraging cloud ERP solutions, digital business platforms, and digital systems integration
Focused on Design Thinking:
We understand the importance of digital customer experience and operational excellence and explore infinite possibilities with the technology to deliver desired business outcomes.
Disciplined and Experienced Team:
We hire the best talent, leverage the best practices from design, development and implementation of systems of record, differentiation, engagement and insight.
We Are: We Do:
Digital Transformation BU
Digital Connected Enterprise BU
Enterprise Solutions (SAP) BU
Systems of EngagementNew apps built leveraging design thinking that provide next competitive advantage now and in the future.
Systems of DifferentiationBusiness Processes and Orchestration layers that provide competitive advantage.
Systems of RecordStandardized functions and processes across the organisation that provide predictability, consistency and optimization.
KLGAMETM
Who we are
DCE - Partial Customers by Industry
OthersFinancials Services
Energy Utilities
ManufacturingRetail
Digital Transformation and Enterprise Architecture Strategy – Advisory Services
API / SOA / ESB Core Application Integration – API/SOA Strategy, Governance and COE
BPM Solutions, Business Process Modeling, Workflows, Rules, Analytics & Dashboards
Distributed In-Memory Data Solutions for High Throughput and Low Latency Applications
Real-time and Streaming Analytics Solutions in IoT and Big Data Applications
SaaS Integration, Cloud Enablement and Hybrid Infrastructure Services
Infrastructure Modernization, Continuous Integration / Dev-Ops Services and AMS
Digital Connected Enterprise BU – Core Services Portfolio
Industry Solutions and Domain Expertise
Banking and Finance Treasury Services – Payment and Forex Gateways SWIFT Integration Business Process modeling and Optimization in
o Loan Originationo Account Openingo Risk and Regulatory
Transportation and Logistics Fleet Management and Real-time On-Board
Application services B2B and Vendor Managed Inventory Solutions
Retail and Manufacturing ERP Integration Omni Channel Services Architecture PoS and eCommerce Integration
Energy and Utilities Energy Trading and Power Scheduling RTO Integration and Market Participation Smart Grid Integration and enablement
BPM & SOA Practice
➢ 1100+ Consultants and Leadership Team – located globally with concentration in US, UK, Ireland & India
➢ Our Consultants are certified across IBM WebSphere products including Industry specializations such as Finance, Retail, Oil & Gas and Healthcare
➢ Capability and Maturity in all aspects of the BPM Life Cycle including – Process Discovery and Analysis, Modeling & Design, Orchestration, and pure process improvement end to end business consulting
➢ Breadth and depth of skills with specialized roles – BPM Analysts, BPM/SOA Solution Architects, Technical & Project Leads, Developers and Administrators (Jr. to Sr.)
➢ Strong Onsite & Offshore presence – consultants certified on all key IBM Platforms
➢ Strategic partnership with IBM – able to act as advisor for technology stack and best practices
➢ Thought Leadership – Speaking Engagements, Webinars, White Papers, Blogs, local Users Group Leaders
➢ Numerous Customer References – Completed thousands of successful projects. The BPM & Connectivity practice has completed over 100+ projects during the past ten years
➢ Specialized Offerings – BPM Center of Excellence, BPM Readiness Assessment, BPM Migrations, BRMS Center of Excellence, BRMS Quick Start, Pattern Driven Service Oriented Integration. All based on Best Practices
➢ Heavily invested into non-revenue generating operations and initiatives to develop and prove concepts and solutions on behalf of our customers - LABS
“Business As Usual” Begs for Process & Operational Improvement
ExecutiveManagement
CustomerService
InvoiceReconciliationTeams
Finance and OpsAccountAdministration
Inefficient
Ineffective
Inaccurate
Incomplete
Inconsistent
Inflexible
Invisible
Business Process Modeling & Orchestration bring order to the chaos
ExecutiveManagement
CustomerService
Risk ManagementTeams
Financeand Ops
Account Administration
How can organizations adapt to the changing times and customer needs?IBM Blueworks Live
► ‘Change’ is inevitable and NOT just a political slogan for us in Business & Technology. It’s reality.
► Understanding your business process is fundamental to making change.
► Whether implicit or explicit, your organization runs on processes.
► But you often lack visibility into how your processes work…
… or how effective they are
… or how to improve them.What if you had an easy way to understand, communicate & improve your processes?
Process Mapping is the 1st Step to Process Improvement
“You first have to know what you have (CURRENT STATE OR AS-IS PROCESS)[business process mapping]…
… before you can begin any exercise to make it better (FUTURE STATE OR TO-BE PROCESS) [business process reengineering].”
“Process mapping helps organizations define workflows, clarify roles, orient staff, analyze activity, identify operational as well as compliance gaps, optimize resource allocations and identify best practices.”
~ “From Business Processes to Business Success,” Guardian Digital, 2013
IBM Blueworks Live: Process Made Simple
IBM Blueworks Live is a simple, cloud-based process & decision modeling environment that allows organizations to:► Capture process and decision knowledge
► Collaborate across teams
► Analyze and improve business operations
Engage Business Users with IBM Blueworks Live
► Why is important to not just model the process, but foster collaboration & modeling.
► Business users know best how the process currently works and where it needs fixing
► Enterprise modeling tools are specialized and complex – limiting large scale participation
“Blueworks Live gets business users excited about process improvement by engaging them directly in the information capture, analysis, and proposed improvement.”
~ Bruce Silver, “Engage Business Users in Process Improvement with IBM Blueworks
Live”, 2014
Thousands of Users Rely on IBM Blueworks Live Everyday
Blueworks Live has surpassed:
> 50,000 users> 1000 customers
> 1,000,000 processes in the repository
5 Reasons Our Customers Love Blueworks Live
Easy and intuitive to use1Single source of the truth for all process models2Team collaboration built-in3Easily add details to document & analyze models4New! Governance feature automates review, approval & auditing5
Blueworks Live vs. Generic Drawing Tools
► BPMN 2.0 Compliant► Simple documentation tools are unstructured, in terms of information model, notation, and sharing –
limiting large scale consistency and understanding► Simple documentation tools do not provide a central repository for a single version of the truth► Blueworks Live lets you toggle between detailed and high level views of subprocesses; drawing tools
only allow hyperlinks to other processes
“Common process diagramming tools like Microsoft Visio actually are a barrier to business user engagement in process improvement projects.”
~ Bruce Silver, “Engage Business Users in Process Improvement with
IBM Blueworks Live”, 2014
Blueworks Live User and Hosting Options – Talk to us more about Pricing specifics!!
ContributorEditor
Create Edit View Comment Review
Viewer
New! Private Cloud hosting option For organizations requiring full isolation Each private cloud is managed for a single customer Hosted on dedicated hardware/software at any SoftLayer data center Accessed through a Virtual Private Network (VPN) 200 Editor minimum
Approve Analyze Import Export Print
View Comment Review Approve
Analyze Export Print
View published process models
New! Now sold in packs of 500
Shared environment
Discover & Document(Process Owner, SMEs, Analysts, IT)
Process Realization(BPM Analysts and Process Designers)
BPM Repository
Measure & Analyze(Process Owner & BPM Team)
Deploy . . .
Plan . . .
1 2
3
90 Day Average Cycle
The Process Discovery & Possible BPM Realization Journey
Key Blueworks Live Resources
► Attend a recently delivered KelltonTech/ProSoft webinar on IBM Blueworks Live and IBM BPM 8.5.x https://www.youtube.com/watch?v=JiaeFrn3kKc
► Try Blueworks Live for free! www.blueworkslive.com
► Go to the Blueworks Live YouTube channel www.youtube.com/user/BlueworksLive
► Find Blueworks Live collateral, customer case studies and videos www.blueworkslive.com
Flexible Staffing & Engagement Model
Allocated Project Hours• Minimum number of hours per year• Multiple resources with required skills• One blended rate
Resource Pool• Onsite resource for initial transition state • Offshore/Offsite resource for stable state• SPOC for execution and escalation
Assigned Resources• Dedicated resource for the project• Offshore, Offsite and Offshore
Managed Services• ProSoft provides comprehensive outsourcing services • Operation Level Agreement and Collaboration• SLA and/or Metrics are determined upfront