business process de pillis tool comparison

Business Process Engineering

Selecting the right process for your company

Pure Force Enterprises, GJ de Pillis

1

Agenda

1. Benefits & Pitfalls1. Benefits & Pitfalls

2. Compliance2. Compliance

3. Tool Comparison3. Tool Comparison

4. Close4. Close

2PFE, Inc: GJ dePillis © 2010


Benefits of Implementing Process

1. Improve process performance

2. Improve compliance & regulatory control and traceability

3. Manage operational risk

4. Improve Scalability and planning for infrastructure expansion

5. Easier auditing

6. Keeping content fresh

7. Dynamic resourcing: – Configuration discovery– Issue tracking– Change Management– Capacity Management

ARIS (Architecture of Integrated Information Systems) supports over 140 model types including: VACD (Value Added Chain Diagram) and EPC (Event-Driven Process Chain).



Pitfalls: Why would it fail?

1. Unrealistic expectations of IT

2. Unsure what change will do

3. Lack of Planning

4. Lacking stakeholder involvement

5. Unclear SOD in departments

6. Lacking Supplier Tech Support

7. Cumbersome Process



Can I use Visio?

• MODELING RULES: Visio is good modeling tool, but lacks modeling rule enforcement for standardization during model development

• NOT FOR AUDITS: Visio is good choice for small companies who won’t interface with regulatory bodies, federal agencies, and don’t need to be in compliance. If all you need is static diagram without intelligence behind each process step, then Visio is good choice

• REPORTING: Visio can’t report inventory based off a model diagram• SIMULATION: Visio can’t simulate cost, systems impacted, and

employees impacted by a process and then report on that. • ARTIFACTS: Visio artifact attachment to objects is clunky. • PROFESSIONAL VERSION: Can create a database within Visio

Professional (Enterprise) edition http://articles.techrepublic.com.com/5100-10878_11-1039355.html but, Blogger comment: “…reminds me of the early '80s when people were sharing tips and tricks on how best to use Lotus 1-2-3 as a word processor!”

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http://articles.techrepublic.com.com/5100-10878_11-1039355.html

How Do I start?

Before You Get a Tool1. Capture current “as-is” process

2. Inventory IT systems used (including Excel spreadsheets, physical assets, etc)

3. Get executive buy-in

4. Select your talent

5. Create SOD

6. ID tools used and how tools will interact with each other (MS project, Issue Tracking, Modeling tool, Plotter/printer…)

7. Schedule working sessions

8. Identify your goal and sub-goals

9. Schedule: model built reviewed simulated published train end users on process Review model for updatesa. Model development 55%

b. Simulation 10%

c. Analysis of simulation & decisions captured based on sims 35%

After Tool is in Place1. Identify and document terms

“problem”, “known error”, etc

2. Map your “to be” process & capture gap analysis

3. Clarify duties of architect and how Lead will interact with other architects and modelers

4. Create tests to verify if models created meet business needs (be concise. Models should make life easier for employees)

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PFE, Inc: GJ dePillis © 2010

Business Process Tool Roll Out

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PFE, Inc: GJ dePillis © 2010

Cost of Non-Compliance

• Compliance:– In USA 2004 $5 billion with $1

billion going to IT to become SOX compliant

– Nearly 80% corps lacked IT infrastructure to track, audit, manage compliance. Corps used excel spreadsheets, ad hoc Databases, and various external vendors & couldn’t track consistently.

– It costs more to be OUT OF compliance than to create compliant IT systems that support business needs

• “However, while the costs of ensuring compliance are considerable, the costs of not being in compliance are even higher, as companies run the risks of exclusion from key markets, stopped shipments, and product recalls, with a corresponding loss of revenue and potentially disastrous consequences for brand image and/or corporate reputation. In the case of a serious breach of compliance regulations, firms may also face hefty fines and/or criminal prosecutions…Ireland may levy fines up to £15,000,000, can impose prison terms of up to 10 years, and will ask for a recall of violating products ”

• The Greening of the IT Sector: Problems and Solutions in Managing Environmental Compliance. by Tom Butler and Damien McGovern, The Cutter Edge, Vol 21, No 2



What Process To Follow?

5EvaluateImprove

1Plan 2

Implement

3Support

4Monitor

COBITCOBIT

Best Practices Standardize IT

Control Objectives for Information and Related Technology

COBIT created for IT by ISACA (Information Systems Audit and Control Association) & ITGI (IT Governance Institute) in 1996

ITIL (IT Infrastructure Library) created by OGC (Office of Government Commerce of United Kingdom) in 1989 9PFE, Inc: GJ dePillis © 2010


ARIS is COBIT compliant

What Will a BPE Architect Do? • Create a repeatable, measurable

easy-to-follow process

• Make employee jobs easier and be in compliance

2.CAVRE

3. GAP

4.Concise

5. COTS6.Train

1. Customers



Provision vs ARIS (Gartner 2010)

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Feature Comparison, 1

Provision1. Simulation included

2. Spell checker

3. Free form design, but can cause consistency issues when working with a team of modelers

4. Numbering, but processes intertwine with each other making steps seem out of order

5. EA is included

6. Pre-canned reports included. Will need to have Crystal Reports to customize reports

7. Provision customer service available during limited hours or you can create a ticket thru Metastorm website.

8. Supporting documentation could use improvement and lacks “how to” step-by-step in some areas.

9. Can try out full version for 14 days only.

10. No integration into SAP , but Provision Connect allows for modeling of SAP bring related components from SAP Solution Manager into Provsion for analysis.

11. Has reports for MiniTab and others to identify bottlenecks in a process.

ARIS1. Simulation offered in ARIS Business Simulator, an

extra module, but allows for more powerful scenarios

2. Spell checker available in ARIS SR5 and later

3. Modeling adheres to strict rules allowing for teams to create compatible models

4. Manual numbering is available, but not recommended

5. EA is separate module, but allows for better tracking and reporting

6. Customized reporting included. No extra reporting tool needed.

7. ARIS customer service is helpful and included in plan

8. Clear documentation and videos provided

9. Can try out limited functionality of ARIS Express for free for unlimited time

10. Smooth integration into SAP, Oracle, BMC Atrium, Erwin, MiniTab, etc…

11. Architects will find ARIS very useful and complimentary to existing BPMS systems (Business Genetics, WebMethods, Casewise, Tibco business Studio, Ultimus)



Feature Comparison, 2

Provision1. Metastorm is known for having strong

BPMS tool, but Provision, formally of ProForma, is specifically for modeling

2. Lower learning curve to use than ARIS and can support modeling and enterprise architecture

3. Built in simulation, ABC and ability to analyze data for time and cost of a process

4. Can import some other types of modeling tools, but process could use improvement.

5. LDAP Single Sign on (Knowledge Exchange)

6. Good tool for single site companies with one modeling department

ARIS1. Can import models from several other Business Process tools,

such as ProVision (if set up in Provision appropriately) and many other frameworks

2. ARIS is OEMed as Oracles enterprise architecture and BPA modeling tool of choice for its deployment environment and BPMS

3. ARIS includes ABC, Balanced Scorecard, KPI management and business rules designer and more in ARIS Process Performance Manager.

4. ARIS “HOUSE” offers over 140 model type templates, formats, and industry standards for industry specific needs. This makes starting the modeling process quick since the rules for that model type are built in. (EPC, BPMN, UML, BPEL, WSDL, etc) models for Healthcare industry, Supply chain (SCOR), Value Chain Reference Model (VRM), ITIL, Value Engineering (Accelerating Projects), Enterprise Architecture, SAP, BPM, SOA, Risk & Compliance Management, etc…

5. Contains workflow solution engine to automate its own governance process

6. Multi-domain LDAP single sign on (Business Publisher)

7. Good tool for multi-site companies with teams of modelers which require regular integration



ProVision

• Provision Support http://www.metastorm.com/Support/provision/supIndex.asp

• Provision Webcasts http://www.metastorm.com/library/ondemand.asp#bpa

• Full Version software trial http://www.metastorm.com/library/license_PVtrial.asp

• Metastorm may terminate the licenses to Software if you fail to pay any applicable license fees due for such Software within 30 days after receipt of written notice from Metastorm of nonpayment or terminate all licenses of Software if you commit a material breach of this License and fail to correct the same within 30 days after you are notified in writing of the breach .

• Discussion groups http://www.metastorm.com/support/bpm-discussion-groups.asp



http://www.metastorm.com/Support/provision/supIndex.asp

http://www.metastorm.com/library/ondemand.asp#bpa

http://www.metastorm.com/library/license_PVtrial.asp

http://www.metastorm.com/support/bpm-discussion-groups.asp

ARIS Express for Free

• ARIS Express is FREE of charge and can be downloaded http://download.ariscommunity.com/ so you can try limited feature version for as long as you need and decide later to upgrade when you are ready

• Good tool for occasional users and beginners in Business Process Management. – Helpful free documents http://www.ariscommunity.com/help/aris-express

– Mash Zone 1.0 Dashboard (lets employees create ad-hoc reports & dashboards to analyze data important to them) http://www.ariscommunity.com/users/jork/2010-01-18-welcome-aris-mashzone-free-version-aris-community-members-available

– Video Tutorials http://www.ariscommunity.com/aris-express/tutorials

– Discussion Groups http://www.ariscommunity.com/group

– Easily upgrade to full version http://www.ariscommunity.com/aris-express/full-version

• Model templates for organizational structures, processes, application systems, data, and more. All modules are fully integrated with other ARIS platform products (& SAP)



http://download.ariscommunity.com/

http://www.ariscommunity.com/help/aris-express

http://www.ariscommunity.com/users/jork/2010-01-18-welcome-aris-mashzone-free-version-aris-community-members-available

http://www.ariscommunity.com/users/jork/2010-01-18-welcome-aris-mashzone-free-version-aris-community-members-available

http://www.ariscommunity.com/aris-express/tutorials

http://www.ariscommunity.com/help/aris-express

http://www.ariscommunity.com/group

http://www.ariscommunity.com/aris-express/tutorials

http://www.ariscommunity.com/aris-express/full-version

http://www.ariscommunity.com/group

ARIS Align

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New: ARIS Align is a social networking tool where users are empowered to collaborate, comment and participate in process designs that impact them.


Graphics courtesy of © IDS Scheer AG www.ids-scheer.com

ARIS Align

• Managers, Architects, Users can collaborate online with “drag and drop” process modeling and users only need internet access—no other tools

• See how your business process impacts other areas of the company and get input from end users more easily

• Import/Export models and artifacts to other BPM formats

• Users can connect with each other across departments, sites, and companies within a larger (global) corporate family.

• http://www.softwareag.com/corporate/community/arisalign/default.asp• http://www.alignspace.com/

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Graphics courtesy of © IDS Scheer AG www.ids-scheer.com PFE, Inc: GJ dePillis © 2010

http://www.softwareag.com/corporate/community/arisalign/default.asp

http://www.alignspace.com/

For Employees without Licenses

• Provision: Knowledge Exchange web version of uploaded models. LDAP login. Admin can assign group rights.

• ARIS: Business Publisher to create reports in Excel, Word, PDF, HTML is created on local computer. Can re-use Can publish directly from Architect. No dedicated web server needed. No Java required. PNG graphic export possible. LDAP login. Admin can assign group rights.

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ARIS Report Samples



ARIS Business Pub Example

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Correct contact person?

Marketing

Sales

Hide

Organization IT Data

Apply

Show

Functions > 20 min processing timeNon-standard IT systemsHR > 50 employeesExternal files linked

Apply HighlightDisplay as text

Risks Product / Service Objectives / KPI Events / Rules Others

Employee empowered to view process. Then they can highlight all steps that meet a certain criteria. In this example, the objects highlighted show functions that take more than 20 minutes and impact 50 or more employees.

AD-Hoc Process Analytics possible for Business is included

PFE, Inc: GJ dePillis © 2010 Graphics courtesy of © IDS Scheer AG www.ids-scheer.com


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ARIS Mash Dashboard

Take data sources and feed into the Mash app dashboard

www.mashzone.com



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Contact Information

Pure Force Enterprises

www.pure-force.com

G.J. de Pillis

312.622.6220

[email protected]

or [email protected]

4. Close4. Close


http://www.pure-force.com/

mailto:[email protected]

mailto:[email protected]

business process de pillis tool comparison

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