business performance management

• Business Performance Management

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Chief governance officer

1 The heads of several governance-related functions may report to the CGO, including

community relations / public affairs, corporate strategy, business continuity management,

business performance management, compliance management / internal controls,

corporate communication, corporate philanthropy, enterprise risk management, ethics management, internal audit, investor

relations, legal services, stakeholder management and sustainability management


Business intelligence

1 BI technologies provide historical, current and predictive views of business operations. Common functions of

business intelligence technologies are reporting, online analytical processing, analytics, data mining, process mining,

complex event processing, business performance management,

benchmarking, text mining, predictive analytics and prescriptive analytics.


Business process management

1 By adding BPM the second meaning of 'Business Performance

Management' used by August-Wilhelm Scheer in his article

"Advanced BPM Assessment", BPM can therefore be defined as

"company performance management through processes"


Microsoft Servers - Microsoft Office server products

1 * Microsoft Office PerformancePoint Server|PerformancePoint Server –

Business performance management server


Performance improvement - Cycle

1 Business performance management and improvement can be thought of as a Business

cycle|cycle:


Maris Martinsons

1 The level of analysis in his studies has ranged from individuals (top management

decision making) and small groups (knowledge management systems) to organizations (business performance management, links between business

strategy and information technology/systems) and entire industries

and economies (strategic intelligence in pre-handover Hong Kong, post-Soviet reform in Latvia, e-commerce in 21st century China)


Business performance management

1 'Business performance management' is a set of management and analytic processes that

enables the management of an organization's performance to achieve one or more pre-

selected goals. Synonyms for business performance management include 'corporate performance management (CPM)'Introducing

the CPM Suites Magic Quadrant, Lee Geishecker and Frank Buytendijk, 2 October

2002, www.gartner.com, M-17-4718 and 'enterprise performance management'.



1 Business performance management is contained within approaches to

business process management.vom Brocke, J. Rosemann, M. (2010), [ http://www.bpm-handbook.com

Handbook on Business Process Management: Strategic Alignment, Governance, People and Culture]

(International Handbooks on Information Systems). Berlin:

Springerhttps://store.theartofservice.com/the-business-performance-management-toolkit.html


1 As a result of this marketing effort, business performance management is often

incorrectly understood as an activity that necessarily relies on software systems to work, and many definitions of business

performance management explicitly suggest software as being a definitive

component of the approach.[ http://www.bpmmag.net/magazine/article.ht

ml?articleID=13966 BPM Mag, What is BPM?]



1 This interest in business performance management from the software community is sales-driven - The

biggest growth area in operational BI analysis is in the area of business

performance management.



1 These steps are the same as those that are found in BPM, and as a result balanced scorecard is often used as the basis for business performance

management activity with organizations.


Business performance management - History

1 Reference to non-business performance management occurs in Sun Tzu's The Art of War. Sun Tzu claims that to succeed in war,

one should have full knowledge of one's own strengths and weaknesses as well as those

of one's enemies. Lack of either set of knowledge might result in defeat.

http://ctext.org/art-of-war/attack-by-stratagem/zh?en=on#n20929 paragraph 6. Parallels between the challenges in business

and those of war include:


Business performance management - Definition and scope

1 Business performance management consists of a set of management and analytic processes,

supported by technology, that enable businesses to define strategic goals and then measure and manage performance against

those goals. Core business performance management processes include Financial

planning (business)|financial planning, operational planning, business modeling, consolidation and reporting, analysis, and

monitoring of key performance indicators linked to strategy.


Business performance management - Definition and scope

1 Business performance management involves data consolidation|

consolidation of data from various sources, querying, and analysis of

the data, and putting the results into practice.


Business performance management - Methodologies

1 Various methodologies for implementing business performance management exist. The discipline gives companies a top-down framework by which to align planning and

execution, strategy and tactics, and business-unit and enterprise objectives. Reactions may

include the Six Sigma strategy, balanced scorecard, activity-based costing (ABC), Total Quality Management, Economic value added|

economic value-add, integrated strategic measurement and Theory of Constraints.


Business performance management - Metrics and key performance indicators

1 Some of the areas from which bank management may gain knowledge

by using business performance management include:


Business performance management - Metrics and key performance indicators

1 Business performance management integrates the company's processes

with customer relationship management|CRM or enterprise

resource planning|ERP. Companies should become better able to gauge

customer satisfaction, control customer trends and influence

shareholder value.


Business performance management - Design and implementation

1 Questions asked when implementing a business performance management program

include:


Human interaction management

1 By adding BPM the second meaning of 'Business Performance

Management' used by August-Wilhelm ScheerScheer, founder of IDS Scheer and creator of the ARIS software suite is one of the most

reputed experts in the process field


Business intelligence tools - Types of business intelligence tools

1 *Business performance management


Corporate performance management - Application software types

1 People working in business intelligence have developed tools

that ease the work of business performance management,

especially when the business-intelligence task involves gathering

and analyzing large amounts of unstructured data.


Corporate performance management - Application software types

1 Tool categories commonly used for

business performance management include:


Hyperion Solutions

1 'Hyperion Solutions Corporation' was a Enterprise Performance

Management software company, located in Santa Clara, California, USA, that was acquired by Oracle Corporation in 2007. Many of its

products were targeted at the business intelligence (BI) and

business performance management markets, and are still actively

developed and sold by Oracle as 'Oracle Hyperion' products.


Enterprise performance management

1 'Enterprise Performance Management' (EPM) is a

management field of Business Performance Management which

considers the visibility of operations in a closed-loop model across all

facets of the enterprise. There are several emerging domains in the EPM

field which are being driven by corporate initiatives, academic

research, and commercial approaches. These include:


Chief governance officer

1 The heads of several governance-related functions may report to the CGO, including

community relations / public affairs, corporate strategy, business continuity management, business performance

management, compliance management[http://www.lumigent.com/executive_commentaries/189-c-suite-shoot-out-chief-compliance-officer-v-chief-governance-

officer.html Capobianco, JH.(2010)


Chief Performance Officer - History

1 * Implementing the components needed to collect, assimilate, analyze, and deliver business

performance management data.


BPM - Business

1 * Business performance management


Aspen Publishers - Divisions

1 Wolters Kluwer Legal Regulatory provides customers around the world

with expert content, solutions, software, and services in the areas of

law, business, and regulatory compliance. Wolters Kluwer

Corporate Legal Services is the leader in legal process and business

performance management.


CPM

1 *Corporate performance management is another name for

business performance management used in Gartner reports on software

systems


Third generation balanced scorecard

1 In business performance management, a 'third-generation

balanced scorecard' is a version of the traditional balanced scorecard, a

structured report, supported by proven design methods and

automated tools, that can be used by managers to keep track of the

execution of activities by the staff within their control, and to monitor

the consequences arising from these actions.


EPM - Management

1 * Enterprise performance management, a subset of business performance management


Oracle Hyperion

1 'Hyperion Solutions Corporation' was an Enterprise Performance

Management software company, located in Santa Clara, California,

USA, which was acquired by Oracle Corporation in 2007. Many of its

products were targeted at the business intelligence (BI) and

business performance management markets, and are still actively

developed and sold by Oracle as 'Oracle Hyperion' products.


Albert F. Case, Jr. - Principles of Computer Aided Software Engineering

1 From there, Case became head of Gartner's IT benchmarking business and president of Gartner's eMetrix

business performance management business


East Midlands - High technology

1 Nexor is in Nottingham. Entalysis, a business performance management

software company, is located in Burton upon trent|Burton upon Trent

town centre.


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business performance management

Documents

business process management

business continuity

company performance

business strategy

business cyclecycle

stakeholder management

ethics management

set of management