business networking (21 jun 2011) p singh
TRANSCRIPT
Stress Free Business Networking Mr Prashil Singh
Wodonga Institute of TAFE phone 02 6055 6307 mobile 0408 361 600
email [email protected]
Agenda
What
Identify a list of good networks
Greatest networking challenges
Tips from successful networkers
Common mistakes
Clever conversation starters
Business networking friendly clothes and first impressions
The unspoken truth about us – interpersonal communication
Appropriate networking tools
Speed networking challenge
Your unique style of learning
“Are you crazy, me networking – no way”
The thought of attending business networking
events and functions can be terrifying to
some people and slightly unsettling even for
the most confident amongst us.
It's really not that bad
What is networking
Networking is critical to the success of the
growth of a small business.
Being in business is not just about supplying
services or products, it’s also about the
marketing, the PR and everything else that
helps to make connections. It is important to
get to know people and let others know what
you have to offer.
Greatest networking challenges
The main reasons given were:
1. I haven't got any free time
2. I'm not good at meeting new people
3. People won’t find me interesting
4. I don’t know what to say
5. I have problems introducing myself to strangers
6. I don’t know how to leave a conversation
7. I don't know where to start
Mistakes made at business networking
1. You talk about yourself 99% of the time
2. You look over shoulders (alienating them)
3. You shake hands like a wet fish
4. Yours is the "SELL, SELL, SELL" approach
5. You avoid eye contact
6. You keep saying their name incorrectly
7. Inappropriate actions, gestures, remarks
Juggling, food, beverages and handshaking
One of the most common unspoken fears amongst people
networking is “How will I shake hands, exchange business
cards, juggle food and drink without spilling it and looking
foolish?”
I have three simple rules that I suggest when attending
functions:
1. Avoid alcohol and smoking at business networking
functions
2. Where possible eat before you go
3. Make sure you are hands free
Where do I connect with networks?
• Industry based groups for learning and
development such as AIM, retail associations, etc)
• gender based groups (women in business)
• referral based groups such as BECs, Chambers of
Commerce, AIG, VECCI, and
• charity based groups (Lions, Rotary).
• Sporting groups (soccer, footy, netball)
• Social media websites (LinkedIn, facebook)
Appropriate networking tools Having the right stuff:
1. Appropriate attire for the occasion
2. Business Cards
• Keep a heap of cards in your car
• Invest in a business card holder
3. Nametag
• Keep a spare nametag in your car
4. Pen/pocket-size note pad
• Taking notes after the function (actions)
Planning your networking for success
1. Have a goal for your networking.
2. Go along to the networking function in a social “give”
without expectation philosophy (reciprocity).
3. Establishing a rapport with someone to start a
conversation.
4. Develop and practise your elevator statement.
5. Find a networking buddy to attend events with
(but not stick with the whole time!)
6. Avoid any hard sell (focus on relationships)
7. Always follow up and follow through
Business networking friendly clothes
Remember first impressions count
• Select clothing items (jackets) that have pockets so that you
can always access business cards
• Avoid bulky items such as presentation portfolios, product
samples, briefcases and folders.
• Ensure you select a networking friendly handbag that allows
easy access to your business cards.
• Wear comfortable shoes
• Ensure your weight is distributed evenly when
standing
The unspoken truth about us – non verbal
How confident we come across is depicted by
Facial expression
Body movement and posture
Gestures
Eye contact
Touch
Space
Use of Voice
Its not what you say, its how you say it
Nonverbal speech sounds such as tone, pitch, volume,
rhythm and rate are important communication elements.
Tone Think about how tone of voice, for example, can indicate
sarcasm, anger, affection, or confidence.
Intensity A reflection of the amount of energy you project
Timing and
pace
Your ability to be a good listener and communicate
interest and involvement is impacted by timing and pace
Sounds that
convey
understanding
Sounds such as “ahhh, ummm, ohhh,”
More than words, these sounds are the language of
interest, understanding and compassion
Clever conversation starters
The key to networking success is being a good
conversationalist and showing genuine interest in
another’s business and knowing when to talk about
your own.
So do you know any good conversation starters?
Clever conversation starters
1. How do you find new customers?
2. What brings you to this event?
3. What business/industry are you in?
4. What do you enjoy most about it?
5. How did you get into it?
6. Who exactly is your ideal client?
7. Where are your customers mainly based?
8. Who are you looking to connect with today?
Ending conversations politely
1. “Excuse me, I need to use the bathroom.” Make sure you actually go.
2. “I have come here today with an aim to meet three new people, it’s been great speaking with you. Please excuse me”. Include a third person in the conversation and extract yourself in a pleasant and friendly manner
3. “would you like me to introduce you to…?”
4. “I’m getting a bit hungry…shall we get some food?”
Networking etiquette
1. Arrive on time
2. Introduce yourself (full name, company, title)
3. Extend your hand for a firm and friendly handshake
4. Make business card exchanges meaningful
5. Enter group conversation sensitively
6. Exit conversation politely
7. Introduce yourself at tablemates (if seated)
8. Follow up with new acquaintances and follow through
9. Get permission before sharing contact info
Speed Networking Challenge
1 Minute each person (2 mins per round)
1. Introduce yourself (full name, company, title)
2. Practice your elevator speech
3. Extend your hand for a firm and friendly handshake
4. Make business card exchanges meaningful
5. Follow up with new acquaintances and follow through
.