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Business Models and Digital Technology in SMEs and E-ship Marco Cucculelli Università Politecnica delle Marche – Ancona – Italy

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Page 1: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Business Models and Digital Technology in SMEs and E-ship

Marco Cucculelli

Università Politecnica delle Marche – Ancona – Italy

Page 2: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Digital technologies are changing the way of doing business

IBM case Intel and Microsoft

What happened in the past in the industry?

More competitiveness

in business

More flexibility

in production

More choice

for customers

What is happening today?

SurveyData analysis and evidence

Digital technologies, SMEs and E-ship

But we know very little about the way they are changing SMEs behavior.

Page 3: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Business model as a (new) reference point?

• Standard paradigms in Applied & Industrial Economics only explain a minor part of the variance of performance, i.e. profits, in economics sectors• Firm effect and industry effect in Structure-Conduct-Performance model only explain 35%of

total variance

• New theoretical approaches in the last decades are still not providing convincingexplanations• Resource based view• Knowledge based view• Evolutionary approach

• Business models: a promising approach, • still not theory-grounded• No empirical analysis that supports inference

Page 4: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Business model as a (new) reference point?

• Standard paradigms in Applied & Industrial Economics only explain a minor part of the variance of performance, i.e. profits, in economics sectors• Firm effect and industry effect in Structure-Conduct-Performance model only explain 35%of

total variance

• New theoretical approaches in the last decades are still not providing convincingexplanations• Resource based view• Knowledge based view• Evolutionary approach

• Business models: a promising approach, • still not theory-grounded• No empirical analysis that supports inference

Page 5: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Business model as a (new) reference point?

• Standard paradigms in Applied & Industrial Economics only explain a minor part of the variance of performance, i.e. profits, in economics sectors• Firm effect and industry effect in Structure-Conduct-Performance model only explain 35%of

total variance

• New theoretical approaches in the last decades are still not providing convincingexplanations• Resource based view• Knowledge based view• Evolutionary approach

• Business models: a promising approach, but …• still not theory-grounded• No empirical analysis that supports inference

Page 6: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

What we do

• We propose a statistical method to identify clusters of firms with similar BMs

• Apply and test

• Measure the impact on performance

• Before the data analysis, some theoretical considerations

Page 7: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

What is a business model?• The business model concept became prevalent with the advent of the

Internet in the mid-1990s (Zott & Amit, JOM, 2011)

• No consensus exists regarding the definition, nature, structure, and evolution of business models

• In its mainstream definition, it is based on:• Value creation• Value delivery• Value capture

• It is mainly related to individual firms, but it also affects value chains, sectors and industries

Page 8: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Business Model and Entrepreneurship in SMEs

Value captureand delivery

Value creation

Strategia Imprenditorialità

«Business as usual» in settori e organizzazioni mature (Casadesus-Masanell & Ricart, 2008)

«Renewal & Renjuvenation» attraverso la creazione, sviluppo e sfruttamento delle opportunità (Demil Lecocq Ricat Zott, 2013)

Page 9: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Business Model and Entrepreneurship in SMEs

Value captureand delivery

Value creation

Strategia Imprenditorialità

«Business as usual» in settori e organizzazioni mature (Casadesus-Masanell & Ricart, 2008)

«Renewal & Renjuvenation» attraverso la creazione, sviluppo e sfruttamento delle opportunità (Demil Lecocq Ricat Zott, 2013)

Business model

Page 10: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Value captureand delivery

Value creation

Strategy Imprenditorialità

«Business as usual» in mature sectors and organisations(Casadesus-Masanell & Ricart, 2008)

«Renewal & Renjuvenation» attraverso la creazione, sviluppo e sfruttamento delle opportunità (Demil Lecocq Ricat Zott, 2013)

Business Model and Entrepreneurship in SMEs

Page 11: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Value captureand delivery

Value creation

Strategy Entrepreneurship

«Business as usual» in mature sectors and organisations(Casadesus-Masanell & Ricart, 2008)

«Renewal & Renjuvenation» through the creation, development and exploitation of opportunities(Demil Lecocq Ricat Zott, 2013)

Business Model and Entrepreneurship in SMEs

Page 12: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Value captureand delivery

Value creation

Strategy Entrepreneurship

«Business as usual» in mature sectors and organisations(Casadesus-Masanell & Ricart, 2008)

«Renewal & Renjuvenation» through the creation, development and exploitation of opportunities(Demil Lecocq Ricat Zott, 2013)

Business Model and Entrepreneurship in SMEs

Drivers of value creation:- Novelty- Complementarieties- Opportunity discovery- Exploitation

Page 13: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Data

• Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017

• we consider only SMEs, i.e. firms with sales value between 5 million and 50 million of Euros (112.000 firms x 10 years)

• we restrict our sample to 4-digit industries with a significant number of firms(N>100). Very detailed sectoral structure.

• The final preliminary sample contains 11566 firms in 9 NACE (2007) 4-digitindustries

Page 14: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Identification of Business Models IWe relied on 14 variables, which can be reasonably used to define business models from an E-ship perspective

Page 15: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Identification of Business Models II

• Principal Component Analysis

• Cluster analysis on principal components. • The cluster analysis has been replicated 250 times (bootstrapping) to solve/mitigate

the instability inherent in cluster methodologies

• We ended up with 65 clusters; the number of clusters per industry ranges from 6 to 9

• Clusters are characterised by one or more features, i.e. cluster of firms with “high” R&D expenditures, cluster of firms with both high R&D expenditures and high human capital, …

Page 16: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Is there evidence of relevance of business models?

Page 17: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

NACE 1051- Milk and dairy products

Cluster n.1

Cluster n.2

% of sector value added

Page 18: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

NACE 1051- Milk and dairy productsCluster n.1

% of sector value added % of sector sales

Cluster n.2 remains stable

Page 19: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

NACE 1051- Milk and dairy productsCluster n.1

Cluster n.5 declines

% of sector value added % of sector sales

Cluster n.2

Page 20: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

NACE 1520 - Footwear

% of sector value added % of sector sales

Cluster n.10

Page 21: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

NACE 2829 – Machine tools

% of sector value added % of sector sales

Cluster n.65

Page 22: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

NACE 2829 – Machine tools

% of sector value added % of sector sales

Cluster n.59 -60

Page 23: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Some preliminary conclusions

• There is evidence of different dynamics (growing vs declining) by BMs

• Growth and decline are not coherent betwen indicators, i.e. valueadded and sales. The value creation process is more complex thanexpected.

• The difference in response is smaller for employment (less reactive)

• In general, IT-sensitive sectors show more intense responses

Page 24: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Next step: Performance

We perform multilevel mixed-effects linear regressions to analyse the variability associated with each of the three levels, i.e. firms, business models and industries

Page 25: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Next step: Performance

We perform multilevel mixed-effects linear regressions to analyse the variability associated with each of the three levels, i.e. firms, business models and industries

Page 26: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Next step: Performance

1. The firm effect is the strongest, but the business model effect outweighs the industry effect

Page 27: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Next step: Performance

2. Business model effects range between 10% and 25%

Page 28: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Next step: Performance

3. Heterogeneity of results between ICT and No ICT industries might suggests complex relationships

Business modelsare importantalso in non-ICT

sectors

Page 29: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Some concluding remarks

• We need to develop new conceptual/empirical tools to understandcompetitive dynamics

• Despite not well grounded, BMs look promising in identifying new variables behind competitiveness

• They fit well into the logic of entrepreneurial behaviour (how value iscreated)

• Despite preliminary, empirical evidence is supportive of the role of BMs

Page 30: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Business Models and Digital Technology in SMEs and E-ship

Marco Cucculelli

Università Politecnica delle Marche – Ancona – Italy

Page 31: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e
Page 32: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e
Page 33: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e
Page 34: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e
Page 35: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e
Page 36: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e
Page 37: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e
Page 38: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

R&D

-2

-1.5

-1

-0.5

0

0.5

No Yes

Clusters with R&D Value added share - Variation betwen 2008 and 2017

No ICT ICT

-0.7

-0.6

-0.5

-0.4

-0.3

-0.2

-0.1

0

0.1

0.2

0.3

No Yes

Clusters with R&DEmployment share - Variation between 2008 and 2017

No ICT ICT

-1.4

-1.2

-1

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

No Yes

Clusters with R&DSales share - Variation between 2008 and 2017

No ICT ICT

Page 39: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Intangibles

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

0.8

1

No Yes

Clusters with Intangible assetsValue added variation between 2008 and 2017

No ICT ICT

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

No Yes

Clusters with Intangible assetsEmplyment share - variation between 2008 and

2017

No ICT ICT

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

0.8

No Yes

Clusters with Intangible assetsSales - Variation between 2008 and 2017

No ICT ICT

Page 40: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Vertical integration

-1.4

-1.2

-1

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

No Yes

Clusters vertically integratedValue added - variation between 2008 and 2017

No ICT ICT-0.5

0

0.5

1

1.5

No Yes

Clusters vertically integratedEmployment share -variation between 2008 and

2017

No ICT ICT

-0.4

-0.2

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

No Yes

Clusters vertically integratedSales- variation between 2008 and 2017

No ICT ICT

Page 41: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Complexity

-0.5

-0.4

-0.3

-0.2

-0.1

0

0.1

0.2

No Yes

Clusters with complexityValue added -var 2008-2017

No ICT ICT

-1.5

-1

-0.5

0

0.5

1

No Yes

Clusters with complexityEmployment shares -var 2008-2017

No ICT ICT

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

0.8

No Yes

Clusters with Intangible assetsSales - Variation between 2008 and 2017

No ICT ICT

Page 42: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Labour qualified

-1.4

-1.2

-1

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

No Yes

Clusters with labour qualifiedValued added share -var 2008-2017

No ICT ICT

-0.4

-0.2

0

0.2

0.4

0.6

0.8

1

1.2

1.4

No Yes

Clusters with labour qualifiedEmployment share -var 2008-2017

No ICT ICT

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

No Yes

Clusters with labour qualifiedSales share -var 2008-2017

No ICT ICT

Page 43: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Labour intensity

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

0.8

No Yes

Clusters with labour intensityValue added shares -var 2008-2017

NO ICT ICT

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

No Yes

Clusters with labour intensityEmployment share -var 2008-2017

No ICT ICT

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

0.8

No Yes

Cluster with labour intensitySales -var 2008-2017

No ICT ICT

Page 44: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Conclusion

• For the first time (to our knowledge), we identify business models using balance-sheets data

• Business model characteristics are significantly associated with firm performance (no industry-effects, which are completely captured by BM)

• We also found that BM have varying effects in relation to different performance measures, suggesting complex relationships

• Heterogeneity is found also looking at ICT and No ICT industries

• Very preliminary results

Page 45: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e
Page 46: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e
Page 47: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

L’ultima difesa del paradigma SCP

Modified

16.016.7

Page 48: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

E la complessità dei paradigmi RCP/RKP

RCPRisorse Competenze

performance

RCP - 1

Resource Immobility

RCP - 2

Dynamiccapabilities

RCP - 3

Knowledge protection

Knowledge Creation

Paradigma evolutivo

Nonaka

Teoria evolutiva e comportamentale

Paradigma RCP

INTEGRATO

Tempo -> G.B.Dagnino, 2005

Page 49: Business Models and Digital Technology in SMEs and E-ship•Bureau van Dijk - AIDA balance sheet data for Italian manufacturing for the period 2008-2017 •we consider only SMEs, i.e

Performance I

• We perform multilevel mixed-effects linear regressions to analyse the variability associated with each of the three levels, i.e. firms, business models and industries

1. The firm effect is the strongest, but the business models effect outweighs the industry effect

• Business model effects ranges between 10% and 25%; heterogeneity of results between performance indicators and between ICT and No ICT industries might suggests complex relationships