business knowledge

www.businessknowledge.biz

Business education and consulting

MissionOur mission is to help our clients improve their businesses or organizations productivity, performance and profitability.

VisionOur vision is to become a leading company in the field of practical business education and consulting in the Balkans.

To gain insight into your needs, we use modern methodology based on the most advanced business consulting and education models, using practical research-based tools.


ConsultingWe will solve your problems using rich professional experience and case studies of successful local companies. Business development, marketing, sales, management, communication …

EducationAs a response to your specific needs, together with your management team, our educators will work to create and develop in-house education programs to increase intellectual capital of your organization.

"An organization's ability to learn, and translate that learning into action rapidly is the ultimate competitive business advantage .“-- Jack Welch,


Consulting

F-Secure d.o.o., BeogradBusiness strategy consulting, PR activities planning and execution, full advertising campaign in 15 major Serbian magazines, media relations, work on improvement and evaluation of the complete marketing and sales strategy.

Pogodak d.o.o., BeogradBusiness strategy consulting, PR activities planning and execution, initial advertising campaign, media relations, work on improvement and evaluation of the complete marketing strategy.


E-Learning UziceE-learning system design and implementationPromotion campaign, press conference

We will:

1. Establish your business needs collecting information, based on research.

2. Prepare detailed report of your situation, and advise on development strategy.

3. As a result of the agreed strategy, prepare effective and practical action plan.

4. Help you to implement the prepared action plan participating in its actions.

5. After implementation, prepare detailed project evaluation.

consultin

g

Our main goal is to enable your employees to solve current business problems themselves.

Education

We use active learning model.You learn through lectures, exercises and case studies given to you by managers of successful businesses.

JKP “Čistoća” Novi SadTwo day interactive training on employee motivation, organization, team work, procedures, information, communication, time management.


NIS-NaftagasQuality management and information security in house seminar

Novi SadCorporative Social

Responsibility seminar ISO 26000

Education

“Office 1 Superstore” Belgrade1) 'MBO - management by objectives'2) 'Practical skills of successful retail selling' 3) 'Conflict resolution, managing and solving conflicts'4) 'Practical skills of clear and convincing presentation'


‘Intermex’ BelgradeTwo day interactive training ‘Direct selling skills’ in Belgrade and Novi Sad

New information + business case studies + practical exercises = competency

Galenika a.d., BeogradIn house seminar “How to get

and keep the customer?"

Education

Training is performed using active learning methodology, through business case studies, forms, questionnaires, roll plays, and business simulation games.

‘Innovation and internet business’Interactive seminar held in Bor


Direct MediaInnovation and Creativity training

Partner Tuzla - Micro creditManagement by objectives training

Education

NGO ‘Nova Vizija’Sales communication and internet

ATB Sever SuboticaTraining ‘Info Center Customer Service’

Managers Association Sabac Training ‘Business and internet’

“Retail Customer Service” Training for ‘Filly Farm’

“Project Management” Training for ‘Mantacore’

“Managers Association Šabac” Innovation and internet training

A2B Express Beogradtraining ‘Personal selling skills’

Education

“Business Start-up Center Kragujevac” Innovation and internet training

Mediator Trade Beogradtraining ‘Personal selling skills’

Education

“Crest Home – Novi Sad” ‘Retail selling skills’

Hotel Splendid Bečići ‘Customer service and sales’

Education

“SBB” ‘customer service’

Holcim Srbija Popovac ‘Personal selling skills’

Education

“FON” ‘Internet innovation’

Our instructors are active professionals who are working-managing the leadingcompanies in Serbia. You learn practical, modern and applicable businessskills and knowledge.

education

How we teach:

1. Establish your educational needs collecting evidence based information.

2. As a result of your needs, propose the appropriate educational program.

3. Gather the team of educators, experts-practitioners in respected fields.

4. Organize needed in-house seminars, training or interactive workshops.

5. After implementation, prepare detailed evaluation of completed education.

education

We will:

"Tell me and I'll forget,Show me and I might remember,Involve me and I'll understand-- Benjamin Franklin

NEW – custom built training


selling

motivation

communication

negotiations

standards

teamwork

organization

procedures

presentation

innovation

e-business

customer service

Interactive training courses could be custom built according to our clients business needs.

Training is performed modularly, with one or more education modules (90 min.) using active learning methodology.


VEZA d.o.o., Ljubice Ivošević 2311136 BeogradSerbia

+381 11 23 99 467 [email protected]

DirectorMiodrag Kostić [email protected]+381 63 60 80 26