business is changing. are you ready
DESCRIPTION
Do you struggle to figure out how to create long term sustainable change that moves your company into the next generation? This presentation discusses how we take research and move it into action.TRANSCRIPT
Business is Changing Are You Ready?
www.experiencerevolution.com
Is This Your Organization?
• You collect or review mountains of data that tell you its time to make shifts in how you operate.
• You know you need to change the way you are doing business either internally, externally or maybe both.
• You know that the widespread usage of web 2.0 technologies, changes in the business ecosystem, influxes of next generation workers and customers need to be taken into account as you design your new strategy.
But nothing changes.....
The Reality of Moving From Information Gathering to Action
• Organizations struggle to make use of collected research because of one or more these factors...
• CULTURE (The “not invented here” syndrome)
• MANAGEMENT (Insufficient buy-in to implement proposed solution)
• KNOWLEDGE (Lack of skills needed to convert research into action plan)
• COMMUNICATION (Research not linked effectively to business goals)
• PLANNING (Research not done with appropriate timing to influence the organization)
Data and information alone will not help you move your organization to the next stage...
Creating momentum requires combining user research, organizational strategy and above all else successful action planning...
Experience Revolution knows how to help you get from research to action...
Our Consulting Paradigm Consist of Three Key Principles
• Incorporate knowledge from multiple disciplines simultaneously
• Examine problem statements through a four faceted lens (people, organization, technology, environment)
• Action planning starts from day one and is iterative
Experience Revolution Strategy: Multiple Disciplines Needed• Human Factors
• User Centered Design
• Social Anthropology
• Instructional Design
• Futurism
• Market Analysis
• Organizational Development
• And many others...
Experience Revolution Strategy:
Take All Elements into Account
People Organization
EnvironmentTechnology & Tools
Take All Elements into Account
PeopleSimulated but unscripted user experience
Identifies business critical processes and functionality from the user perspective
Create high fidelity “snapshots” of what experience will be for critical user groups and processes
Considers how the characteristics of the users impacts technology's effectiveness
Take All Elements into Account
OrganizationDriven by organizational business priorities
Highly collaborative approach that increases adoption and facilitates organizational change
Consensus and relationship building with organization stakeholders and customers
Adaptability to organizational constraints and schedules
Considers how organizational setting impacts technology's effectiveness
Take All Elements into Account
Technology & Tools Broad, end-to-end element definition of
“technology”
Focus on the holistic experience, not just the individual components
Provides diagnostic information at all levels from overall functioning to individual elements
Take All Elements into Account
Environment
Considers how characteristics of the larger environment impact a users ability to be effective
Assesses the impact of larger cultural and geographic factors on effectiveness
What Makes Us Unique...
• We focus on relationship and team dynamic consulting throughout our engagements.
• We create agents for change in your organization.
• We leverage the mavericks.
• We emphasize gathering data as a way to move organizations to action.
Free Consultation
• Call us and set up a free consultation. One of our principal consultants will discuss your needs and work with you to develop an immediate plan to help you move from data to action tomorrow!
• 406-551-1235