business events news for wed 10 sep 2014 - biz event numbers down, sunshine for biz ev nos,...
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8/11/2019 Business Events News for Wed 10 Sep 2014 - Biz event numbers down, Sunshine for biz ev nos, Thailand's boost, Gray's Say, and much more
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business events news
10th September 2014
Editor: Jill Varleyinfo@businesseventsnews.com.auwww.businesseventsnews.com.au
1300 799 220
Are youbeingserved?THEreluctance ofAustraliansto take advantage of the servicesof a butler attached to theirhotel room has been previouslydiscussed.
In the past month, I have beenfortunate to have personalbutlers in three separate hotels,
and, other than to order the oddcup of tea, they have been totallyunder utilised.
At the St Regis Bangkok, wherebutlers are assigned to everyhotel guestroom and suite,Holger Jokobs, director of salesand marketing, chided me for notmaking use of mine and told meof a business woman who was aregular guest.
“She was constantly on thego during her stay but wouldn’tlet the butler help her, sayingshe didn’t feel comfortable withsomeone packing or unpackingher clothes.
“One day, in her usual rushto pack and get to the airport,I reminded her that the butlercould do the packing and tidyingup for her.
“Just give it a try, I urged. Takea shower and by the time you aredressed, it will all be done.
“It worked, she was delightedand now she is a convert.”
In the name of research, Ithought I should do the same.
On my last evening at the hotel,with a function that promised bea late one and with little time topack in the morning, I put in thecall and when I arrived back it wasall expertly done.
Tissue paper on top, everythingelse neatly folded in place and myshoes encased in St Regis bags.
Well done, Jeeves! Jill
BUSI NESS Events News haslaunched a Christmas Eventsguide and you can get in onthe fun.
The events guide willpromote venues perfect forholding Christmas eventsand fes vi es, whether it ’s
a decorous cocktail party tofarewell the year or a karaokesing-o of ‘Jingle Bells’.
To highlight your venue’sunique features to the businessevents industry and BEN ’sreaders and social mediachannels, email
adver [email protected] .
TheChristmas Venue
Guide
Biz event numbers downTHE latest Na onal VisitorsSurvey (NVS) gures have seena slight drop in the total numberof business events visitors toAustralia in the year to June, to19.9m, from 20m year on year.
The unpublished data fromTourism Research Australia,compiled from the Interna onaland Na onal Visitors SurveysJune, found trip nights were alsodown for business events as awhole, to 44.3m, down from44.5m year on year.
Expenditure, covering the en retrip, was down from $12.8m to$12.7m, the data found.
Business mee ngs as the trip’spurpose made up the biggestsector of visitors at 15.4m, whichwas up from the prior year’s15.2m, followed by conferencesor conven ons at 4.4m, downfrom 4.97m visitors.
Domes c overnight visitorswere down to 9.6m from
9.7m, including conferences orconven ons, which were downto 2.5m from 2.6m, and domes cday trip visitors were down from9.48m to 9.46m, where visitorsfor conven ons or conferenceswere down from 2m to 1.6m.
Domes c overnight expenditurewas down to $9.10m from$9.11m, with conference orconven on spend dropping to$2.5m from $2.8m.
Domes c day trip expenditurewas down to $1.24m from$1.25m, with conference andconven on spend again seeing adrop from $218,000 to $164,000.
Interna onal visitors to Australiafor business events saw a slightdrop in the year to June ( BEN 08Sep).
Overall, the NVS reportedna onal visitor overnight tripswere up 5% to 79m, withexpenditure up 4% to $53.3m.
To access the NVS, CLICK HERE.
8/11/2019 Business Events News for Wed 10 Sep 2014 - Biz event numbers down, Sunshine for biz ev nos, Thailand's boost, Gray's Say, and much more
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Manager, Events (Sydney)This sales-focussed role requires a lot of experience and understandingof the events industry. Essentially, you will become the face of our highlyrespected events division – The Events Authority and will manage thesales process, as well as the day-to-day operations of the team, beingsolely responsible for the growth and protability of The Events Authority.As a leader, you must focus on solutions and manage the whole range ofrelationships from clients to suppliers to co-workers. But, of course, you knewthat. This role also requires an individual who is prepared to travel, targetingnew clients and conducting client meetings – but you knew that too.
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business events news10th September 2014
Thailand’s boost
ACCORDING to NopparatMaythaveekulchai, presidentof the Thailand Conven on andExhibi on Bureau (TCEB), anan cipated 157,000 businessevents travellers will reachThailand by the last quarter ofthis year.
The gure reinforces a renewedcon dence in Thailand as abusiness events hub, withUnicity holding its 2014 UnicityGlobal Conven on in Bangkok inOctober.
The event is expected togenerate revenue of more thanTHB1,780m (A$59.9m) for theThai economy.
Describing it as a major boostto Thailand’s business eventsindustry, Nopparat said one ofthe Bureau’s strategies was to winmega events through promo oncampaigns and support.
GIBTM re-brandREED Exhibi ons has re-
branded the Gulf Incen ves,Business Travel and Mee ngsxhibi on (GIBTM) to IBTM
Arabia.The exhibi on will be held
rom 10 to 12 Feb at the St RegisSaadiyat Island, a new venue forhe show.Reed Exhibi ons said the moveame in response to customereedback; however, the website’s
URL is s ll www.gibtm.com .It would see 200 hosted buyersnd 200 industry suppliers, with aayout of mee ng pods complete
with corporate branding, ReedExhibi ons said.
To nd out more, CLICK HERE.
Hawes for UKDESTINATION NSW has
appointed Paul Hawes as UK andGermany regional manager.
Ceo Sandra Chipchase saidthese were important markets forthe state at 14.4% of interna onalvisitors and $861m in visitorspend for the year to June.
Hawes most recently wasmarke ng manager for theCanadian Tourism Commissionand had experience acrossdes na on marke ng andtourism development,Des na on NSW said.
E ec ve as of 22 Sep,Hawes would be based in theDes na on NSW o ce inLondon, the organisa on said.
Sunshine for biz ev nosFURTHER to the release of
the Na onal Visitors Survey byTourism Research Australia (seepage one ), the Sunshine Coasthas seen its business related journeys, including corporate andbusiness events, grow by 40%,compared with 2012-13.
Overall visita on to the Coastgrew by 4.6% in the year to 30Jun, to 2.8m visitors.
Overnight visitors toQueensland were up 1% year onyear to 18.1m but expenditurewas down 2% to $13.8m,compared with NSW which saw a6% increase to 26.5m overnightvisitors and a 6% increase inexpenditure to $15.3m, andVictoria which saw a 9% increaseto 19.6m overnights and a 6%increase in expenditure to $11m.
Sunshine Coast Des na onLimited (SCDL) ceo SimonAmbrose said the diversity,quality and convenience of theloca on had “rejuvenated” thebusiness events sector, seeing theregion a ract more conferences,incen ves and special events in2013-14 than in the prior year.
He said the Coast could buildon these results when it heldthe Des na on Q tourism tradeevent next week, with more than300 delegates a ending.
SCDL and Tourism Noosa havepartnered to host a joint func onto welcome the delegates.
Pictured from le are TourismNoosa gm Damien Massingham,Queensland Minister for Tourism,Major Events, Small Businessand Commonwealth Games JannStuckey and Ambrose.
Biz ev drives beneftsMINISTER for Trade and
Investment Andrew Robb saidat the Associa on of AustralianConven on Bureaux (AACB) staconference that in his experience
in business globally, businessevents provided sustainedbene ts to the economy
AACB execu ve director AndrewHiebl said the organisa onwould con nue to ensure theFederal Government supportedinterna onal business event bids.
Robb said conven on bureauxplayed a “vital role” in promo ngci es and regions to overseas anddomes c audiences and the AACBplayed an “important leadership
role” by providing a “strong anduni ed voice” for the sector.“The business events sector
runs deeply across my por olio.“It is a signi cant driver of
tourism, trade and investment inAustralia.”
8/11/2019 Business Events News for Wed 10 Sep 2014 - Biz event numbers down, Sunshine for biz ev nos, Thailand's boost, Gray's Say, and much more
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business events news10th September 2014
CONTACT US:
Publisher Editor Deputy editorBruce Piper Jill Varley Alex Walls
For advertising enquiries email Sean Harrigan & Katrina Ford:[email protected]: 1300 799 220 F: 1300 799 221
PO Box 1010 Epping, NSW, 1710
Business Events News is part of the Travel Daily group of publicationswhich also include: Travel Daily, Cruise Weekly & Pharmacy Daily.Disclaimer:While every care has been taken in the prepara on of Business Events News no liability can beaccepted for errors or omissions. BEN takes no responsibility for the opinions of i ts contributors/columnists.Informa on is published in good faith to s mulate independent inves ga on of the ma ers canvassed.
Gray’s SayPeter Gray, an independentMo va on Consultant, presents aregular Business Events News featureon current issues in the Conferenceand Incen ve industries.
GREED IS NOT ALWAYS GOOD
ACCORDING to an articlefrom Associated Press recently,American hotels are becoming asgreedy as some airlines as the listof ‘surcharges’ gets longer by theday. Speci c requirements such astwo queen-size beds in a room, asafe and other ‘extras’ could costyou dear.The article quotes Bjorn
Hanson, a professor at New YorkUniversity’s hospitality school, assaying “The airlines have done areally nice job of making hotel feesand surcharges seem reasonable”.This year, American hotels will
take in a record US$2.25 billion inrevenue from such add-ons, sixpercent more than in 2013 andnearly double that of a decadeago, according to a recanter study.Thankfully in Australia, New
Zealand and much of Asia, wehaven’t gone down this route…yet! But there are signs thatit could happen here. Certainairlines already charge for bookinga speci c seat on a ight, check-inluggage, or checking in morethan one item of hold luggage,even though the total weight
allowance is not exceeded. Foodand entertainment on a ight arealready part of the extras culturefor low-cost airlines and evensome not-so-low-cost airlines.
Hotels used to charge like theproverbial wounded bull fortelephone calls made from guestrooms (and may still do, I haven’tmade a call from a hotel telephonefor a very long time).
That was stymied, rst by callingcards and later by mobile phones.Now that a lot of us use mobilephones, tablets and laptops tosend and receive emails, surf theweb and many other services,some hotels still insist on chargingfor a service that is now moreof a necessity. Others are moreenlightened and realise thatthis is a good way of attractingcustomers and keeping themhappy.Australia and New Zealand
hotels have nothing to learn fromthe USA but, still, everything tolearn from Asia where their mainproduct, rst and foremost, isstill the provision of hotel roomsand other services to the best oftheir ability atthe advertisedprice with all the‘extras’ providedas standard.
Long may itremain that way.Peter Gray can
be contacted [email protected] .
NETWORKING at meetings,incentives, conventions andexhibitions often occurs overdrinks, but would a ban onalcohol drive you to avoid any ofthese?
Apparently, Kerala may just befacing such a conundrum, if theEconomic Times is correct.
The publication reports that theKerala government’s prohibitioncould drive conference businessto Sri Lanka or even furthera eld, with one pundit expectinga dip of nearly 40% in businessfrom October to March.
The prohibition targetedbusinesses with a full bar licensewhich weren’t ve star hotels, thepublication reported.
The argument about whetherremoving alcohol from businessevents would be bene cialhas one point against it, in theform of Sherlock star BenedictCumberbatch’s GQ awardacceptance speech, which is oneof the better drunken ramblingsBEN has heard.
You can watch it HERE and readthe full article regarding Kerala’sprohibition HERE.
crumbs!
ATE famil EOIsDESTINATION NSW has
called on businesses to submitexpressions of interest to hostinterna onal buyers as part ofthe Australian Tourism Exchange(ATE) 2015.
Travel i neraries would bedeveloped highligh ng NSWexperiences on o er before anda er ATE, Des na on NSW said.
Minister for Tourism and
Major Events Andrew Stonersaid all export-ready NSWtourism businesses engaged ininterna onal markets shouldregister.
For more informa on, CLICKHERE.
87 enquiries for Tasparks EOIs
TASMANIAN Ministerfor Environment, Parks andHeritage Ma hew Groom saidthe government had received87 enquiries and requestsfor addi onal informa onregarding its Expressions ofInterest (EOIs) invita on for“sensible and appropriate”tourism developments in thestate’s na onal parks and WorldHeritage Area.
Groom said there had been
“signi cant interest” frominvestors and tourism operatorsand the government wascon dent the enquiries wouldtranslate into a “strong number”of EOIs.
“Everything we have heard fromthe industry indicates that thereis genuine excitement aroundthis opportunity from Tasmanian,Australian and interna onalinvestors.”
STB to trial radio tagsfor tourists
THE Singapore TourismBoard (STB) is hoping to gather“behavioural insights” into itstourists, to improve the visitorexperience and boost spending.
The STB has released a tenderdocument solici ng bids for asystem which would trial 20readers and up to 1,000 RadioFrequency Iden ca on tags attwo unspeci ed loca ons - onebeing a tourist a rac on and theother a major MICE venue.
According to the STB, a similarsystem implemented at a Disneyresort in the US was able to helpboost spending by 8% in just 90days, with the technology to beinves gated for applica ons inevents and a rac ons, food andretail payments and social media.
It’s suggested that the systemwould u lise social pro les ofusers to suggest purchases.
The Resorts World Sentosaintegrated resort has also aggedthe introduc on of wearableRFID tags at its Adventure CoveWaterpark which would facilitatecashless transac ons and alsohopefully boost spending.
BECA urges studyBUSINESS Events Council
of Australia (BECA) chair MaHingerty has re-iterated BECA’s callto industry to take part in a studyof the sector it is undertaking withconsul ng rm EY ( BEN 20 Jun).
It’s the rst major study of thesector to be undertaken in almosta decade, with Hingerty this weekwri ng to stakeholders saying that“for too long the business eventssector has been the quiet achieverof the broader visitor economy.”
While BECA acknowledged thatresponding to surveys could beonerous, Hingerty said it was vitalthat the industry par cipated tomaintain its momentum.
EY will be contac ng the industrythis week regarding the research.