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Business Ethics

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Page 1: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Business Ethics

Page 2: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Concept of Attitude Are pre-conceived evaluative feelings of people about

objects, people or events

Express either favourable or unfavourable feeling about something

Express one’s way of thinking

They are found from childhood learning experiences and one’s value system

Page 3: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Wrong Attitudes and Unethical behaviour

To achieve success in life, one has to be manipulative and calculative

Envy, Jealousy and competition is normal and necessarily exists if an organization wants to succeed

It is difficult to get ahead in life without cutting corners here and there

There is nothing wrong in taking credit for something I have not done in the organization if it furthers my cause

Page 4: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Right Attitudes and Ethical behaviour

One should take action when one is sure that it is ethically correct

I have no right to use my colleagues to further my career

Promotions are earned through hardwork, perseverance and fair play

Most people are basically good and can be trusted

To me means are important as ends since it is impossible to achieve ethical goals with unethical means

Page 5: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Norms

Expectations of proper behaviour, not requirements

Are ways an individual expects all people to act when faced with a given situation

They are neither logically consistent nor universally applied

Page 6: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Beliefs and Ethical behaviour

Beliefs are ideas or principles that people hold dear and give ordinance to

Beliefs are the foundation of one’s value system

They are standards of thought

They are the ways in which an individual expects people to think about given concepts

Page 7: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Moral Standards

Deal with matters that we think are of serious consequence

Are not established or changed by decision of particular authoritative bodies

Overrides self interest

Are based on impartial considerations

Page 8: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Character-Behaviour Matrix

B – StrongC – Weak

Strategic Man

B – WeakC – Weak

Avoid and Discard

B – StrongC – Strong

Desired Mix

B – WeakC – Strong

Needs correction

S

S

W

W

Behaviour

Character

Page 9: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Value and Ethics

Edward Spranger defines the values “as the constellation of likes, dislikes, view points, inner inclinations, rational and irrational judgements, prejudices and association patterns that determines a persons view of the world.

They are deeply embedded in people’s sub consious and manifest themselves in their behaviour

A Value is a sustained and assimilated mode of acting, thinking or merely being

Page 10: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Values and Ethics

Values

Shape

Beliefs

Attitudes

Perception

Behaviour

Page 11: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Value and Ethics : People ValuesRom Lebow, former director of marketing at Microsoft and William L Simon offer an important set of values for a successful organization

Treat others with uncompromising truth Trust your associates Mentor unselfishly Be receptive to new ideas Give credit where due Take risks for the good of the organization Be honest in all dealings Put the interests of others before your own social

conscience Responsibility Accountability

Page 12: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Value and Ethics : Business Values

Quotes of management thinker of international repute, Dr. M. B. Athreya (“Business values for the 21st century”):

Righteousness (Dharma)

Public Good (Loka Sangraha)

Efficacy (Kausalam)

Innovation (Vividhata)

Learning (Jigyasa)

Dharmayudh

Page 13: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Overview of Ethical Value SystemSystem of Universalism

This theory is based on the duties or obligations of an individual in society

It states that the moral worth of an action of an individual should be judge by his intentions and not by the outcome of his action

The underlying philosophy is that good intentions would always result in good outcome, ultimately, if not immediately

Actions performed under it are in accordance with categorical imperative and therefore morally correct

Page 14: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Overview of Ethical Value System

System of Utilitarianism

This approach is concerned not with the act but the consequence of the act

Aims at creating the greatest degree of benefit for the largest number of people while incurring the least amount of harm possible

Main difficulty in Accurately measuring costs and benefits

Page 15: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Overview of Ethical Value System

System of Distributive justice

All rules and laws must be just

Emphasis on equal distribution of burden and benefits

Moral value action can be determined by the degree of cooperation it generates within the members of our society

Page 16: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Overview of Ethical Value System

Individual Freedom of Choice

All individuals must be allowed to make choices among alternatives leading to their own welfare

These choices must be within law

Page 17: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Overview of Ethical Value System

Legal System& professional Codes

Moral worth of an action can be determined through Legal System

Professional codes are value-based norms of desired behavior within a particular profession

Page 18: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Parent-Adult-Child Ego State

Parent

(A taught concept of life) Adult

(A thought concept of life)

Child

(A felt concept of life)

Page 19: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

The 4 – Life Positions – Thomas A. Harris

Life Position 1 – “I AM NOT OK – YOU ARE OK”

Persons feel inferior to others in some way while the rest of the world is alright

He is focused only on getting others to like and appreciate him

Page 20: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

The 4 – Life Positions – Thomas A. Harris

Life Position 2 - “I AM NOT OK – YOU ARE NOT OK”

Person concludes that there is something wrong with both – himself and world

He views everything negatively and with suspicion

Page 21: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

The 4 – Life Positions – Thomas A. Harris

Life Position 3 - “I AM OK – YOU ARE NOT OK”

A person with this life position is always convinced that he is ok no matter whatever he does and total fault in every situation lies in others

This is a potentially criminal position

Page 22: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

The 4 – Life Positions – Thomas A. Harris

Life Position 4 - “I AM OK – YOU ARE ALSO OK”

Persons accepts himself and the world as alright

Person with this life position is always in harmony and peace with himself and world

Page 23: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Culture and Ethics

Social Contract Theory : Hobbes, Locke and Rousseau

Collection of Socialism Theory : Plato and Aristotle

Organic Theory : Leslie Stephen and Herbert Spencer

Idealistic or Group Mind Theory : Plato

Page 24: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Similarity of ethical Values in Different Cultures

It is unethical to cause harm too society in pursuit o one’s happiness

Every person has a responsibility towards the welfare of the society

A man is indebted to society

Principle of fairness

Principle of Integrity and Honesty

Principle of human Dignity

Page 25: Business Ethics. Concept of Attitude  Are pre-conceived evaluative feelings of people about objects, people or events  Express either favourable or

Thank You