Business Engagement Meeting

for

CUSTODIAL SERVICES

SMALL OPERATORS December 7, 2017

The Aviation Department is committed to supporting the objectives of the

City of Phoenix and the department’s “good neighbor” commitments to

increase participation and capacity of the local business community

through contract opportunities, education programs, prime engagement,

business outreach and workforce development.

Free informational meetings are presented to address the needs and

questions of the business community.

Business informational meetings are open to any firm interested in

pursuing custodial services opportunities In the Aviation Department’s

Custodial Services Program.

WELCOME

Bernadette Hill

Procurement Officer

C&S

Carmen Hauer

Supervisor III

Facilities

Gabriel Nevarez

Superintendent

Facilities

Valerie Churchwell

Small Business Engagement

Manager

Joanne McLaughlin

Equal Opportunity

Specialist, EOD

INTRODUCTIONS

REMEMBERAttendance of an Aviation workshop,

meeting, or activity does not

guarantee you a contract!

All information provided is

SUBJECT TO CHANGE

CUSTODIAL SERVICES OPPORTUNITY

RFP issue date: on or about December 14, 2017

- One (1) Large Custodial Services Provider

- One (1) Small Custodial Services Provider*

Contract Term: 7 years (5+1+1)

Contract will commence on or about July 1, 2018

*Small Business Verification Required

INFORMATION SUBJECT TO CHANGE

SMALL CUSTODIAL SERVICES PROVIDERReserved for small businesses with gross receipts less than

$20.5 million over the past three (3) years.

Small Custodial Services Provider

Offeror/Company must have:

A minimum of three (3) continuous years of custodial services experience

within the last five (5) years.

Been in operation a minimum of five (5) years preceding release of this RFP.

Experience providing custodial services in a corporate office facility (or

equivalent).

Delivered services 7 days per week and/or with specific time limits and

timelines for accomplishing cleaning services.

Its principal business activity consisting of services equal to or similar to the

requirements identified in this RFP.

INFORMATION SUBJECT TO CHANGE

Small Custodial Services Provider

Offeror’s Manager must have:

A minimum of three (3) continuous years in providing custodial management

services

Experience managing custodial services in a corporate office facility (or

equivalent).

A minimum of five (5) years of experience leading a workgroup of at least

eight (8) employees in a 7 days per week environment.

Experience managing custodial contracts requiring 7 days per week custodial

service and/or with specific time limits and timelines for accomplishing

custodial services.

INFORMATION SUBJECT TO CHANGE

Small Custodial Services ProviderService Locations:

PHX Police Bureau

South Cargo Customs Office

Fire Station 19 (unsworn side)

Design and Construction Services (DCS) - 500 S. 24th Street

Corporate Office Building (COB) – 2485 E. Buckeye Road

Facilities & Services Complex

Bus Maintenance Facility

INFORMATION SUBJECT TO CHANGE

This opportunity is reserved for small businesses with gross receipts

less than $20.5 million* over the past three (3) years.

*$20.5 million is an average over the past three (3) years.

INFORMATION SUBJECT TO CHANGE

Small Business Verification

The Offeror must provide at the time of submittal,

federal tax returns (or personal tax returns if filing a

Schedule C for a sole proprietorship) for the most recent

three (3) years in a separate sealed envelope as proof to

satisfy this requirement.

Verification of small business status will be performed by

the City of Phoenix Equal Opportunity Department.

NOTE: You do not have to be a certified as a small

business to be verified as a small business.

INFORMATION SUBJECT TO CHANGE

LARGE CUSTODIAL SERVICES PROVIDER

Large Custodial Services Provider

Offeror/Company must have: A minimum of five (5) continuous years of custodial services experience

within the last ten (10) years.

Been in operation a minimum of ten (10) years preceding release of this RFP.

Experience providing custodial services in at least one (1) North American

large hub* airport.

Delivered services in a 365 days per year/7days per week/ 24 hours per

day (365/24/7) environment.

Its principal business activity consisting of services equal to or similar to the

requirements identified in this RFP.

INFORMATION SUBJECT TO CHANGE

*As defined by the Federal Aviation Administration (FAA) at www.faa.gov.

Large Custodial Services Provider

Offeror’s Manager must have: A minimum of five (5) continuous years in providing custodial management

services

Experience managing custodial services in at least one (1) North American

large hub* airport.

A minimum of five (5) years of experience leading a workgroup of at least one-

hundred fifty (150) employees in a 24 hours a day/7 days per week (24/7)

environment.

Experience managing custodial contracts requiring 24/7 custodial services.

INFORMATION SUBJECT TO CHANGE

*As defined by the Federal Aviation Administration (FAA) at www.faa.gov.

Large Custodial Services ProviderService Locations:

All 3 airports – Sky Harbor, Deer Valley and Goodyear (PHX, DVT, and GYR)

44th Street Sky Train Station

East Economy Lot (EEL) Street Sky Train Station

Rental Car Center (RCC) and Small Operator Parcel (SOP) areas

PHX Command Center (est. opening February 2018)

PHX Operations Center

INFORMATION SUBJECT TO CHANGE

A RFP provides essential information that you will need for your proposal

response including:

Request for Proposal

• Who can provide custodial services?

- Qualified Offerors with required experience

• What is the City asking for?

- Descriptions of requested services, insurance & indemnification,

custodial requirements

• When are services going to be needed?

- Start of contract, term of the contract, company size

• Where are services to be provided?

- Locations of where custodial services will be provided

• How are services to be provided?

- Qualified managers and supervisors, etc.

• How many business days and hours of operation are services to be

provided?

1. RECEIVE APPROVAL TO ISSUE RFP

2. ISSUE RFP

3. CONDUCT PRE-PROPOSAL MEETING

4. SUBMIT PROPOSAL RESPONSE

5. EVALUATE PROPOSAL RESPONSE(S)

6. SELECT PROPOSAL RESPONSE(S) FOR AWARD CONSIDERATION

7. PRESENT AWARD RECOMMENDATION(S) FOR APPROVAL

to Subcommittee and City Council

8. EXECUTE CONTRACT

Document Generation to AwardRFP Process

STEPS 1-3 and 5-8 are the responsibility of the City of Phoenix.

STEP 4 is YOUR RESPONSIBILITY!

When RFP is issued, is it posted to the City of Phoenix “Solicitations” website

and available for download: https://www.phoenix.gov/solicitations/1325

Document AccessRFP Process

Advertising Venue Publication Type

Airport Minority Advisory Council (AMAC) On-line

Airport Revenue News On-line News Flashes

Airports Council International – North America (ACI-NA)

On-line

American Association of Airport Executives (AAAE)

On-line

Arizona Informant Newspaper

Arizona Republic - City Page Newspaper

AZ Business Gazette (Official Ad) On-line

BidSource On-line

FAA dbE-Connect On-line

Prensa Hispana (in Spanish) Newspaper

Phoenix Sky Harbor Website On-line, Twitter Facebook, Google+

Public NotificationRFP Process

INFORMATION SUBJECT TO CHANGE

2. Evaluation Panel (selected by AVN Director) evaluates proposals that

meet Minimum Qualifications

3. Offerors may be asked to interview

4. Evaluation Panel members reach a consensus and select the Offeror(s)

for award recommendation(s)

Response Evaluation and Selection

Minimum Qualifications

Not Met/Met

1. Proposals are reviewed for Minimum Qualifications

Award recommendation may be presented by the Aviation

Department to the Phoenix Aviation Advisory Board (PAAB) and

various City Council subcommittees prior to being submitted for City

Council approval.

If City Council approves the recommendation, the contract is

prepared and then executed by all parties.

Award Recommendation/Execute Contract

Custodial Services Next Steps

RFP IssuedDate: Thursday, December 14 (on or about)

Pre-Proposal Meeting + optional tourDate: Wednesday, December 20

Location: COB PAAB

Time: 9:00am (Doors open at 8:30am)

Register: https://phxcustodialservicespre.eventbrite.com

REGISTRATION CLOSES on December 19th at 12PM

Visit City of Phoenix “Solicitations” website for more

information/updates about this solicitation:

https://www.phoenix.gov/solicitations/1325

INFORMATION SUBJECT TO CHANGE

Custodial Services Business Engagement Meeting

THANK YOU FOR ATTENDING!