Business Development & Partnership Manager

The CompanyBased in Harrogate, we are a market research company, focusing on customer satisfaction. We serve clients all over the UK, and due to sustained growth, now require a Business Development & Partnership Manager to join our team. The position is primarily office-basedwith occasional travel and overnight stays.

Reporting to: Managing Director

What We Offer• Monday-Friday 8:30-5:30• OTE 40,000• Basic 30,000• 22 days holiday per year• Contributory Pension Scheme

Where the role sits in the team and wider businessThe Business Development and Partnership Manager aims to grow the business by seeking out new business opportunities and developing relationship with OEMs (Origi-nal Equipment Manufacturer) as well as third parties: DMS companies, CRM system providers, software businesses and Google.

The Business Development and Partnership Manager also manage the above partners’ accounts once they are set up, as well as selected Automotive Dealer Groups.

Key Areas of Responsibility• Develop and manage contact plan to drive OEM business• Maintain relationship by managing OEMs’ projects/partnerships• Develop the business relationship with DMS/software providers• Manage account / partnership development with DMS providers • Generate leads and business opportunities by developing partnerships with data partners and other industry suppliers• Manage specific dealer group relationships / account management• Manage new business plans, development projects and call for ten ders• Manage new market clients / account management• Manage partnerships with third parties• New Product or Service Launch: assist in building new product or service. Manage new survey cases: survey specifications, script and launch; manage product/service launch plan (sales and marketing) and follow up.• Competitor analysis / Market research (desk based)• Develop relationship with Google• Support development and promotion of JudgeService product range• Support sales and marketing activity• Generate enthusiasm for the JudgeService brand value

Deliverables • Ability to seek out new business opportunities and grow lasting working relationships• Excellent computer (MS Office) and reporting skills• Effective communicator and rapport builder• Confident in meetings • Self-motivated and well organised• Ability to generate appointments• Drive to hit target and KPIs

01423 225 166 11 Cardale Court, Cardale Park, Harrogate

Short, medium and long-term objectives• Short-term objectives: efficient management of the key areas of responsibility• Medium-term objectives: build and maintain relationships with external stakeholders• Long-term objective: actively contribute to the growth of the business

Required Experience, Education & Training• Experience in business development • Good knowledge of Microsoft packages – Word, Excel, Power Point and Outlook• GCSE/O-Level Maths and English Grade C or above (not sure of what JS requires for this role?)• Understanding and/or experience of the automotive industry is desira-ble

Soft Skills & Personality Traits• Ability to see the bigger picture• Good personal presentation and mature personality/manners• Proactive and persevering• Good communication and management skills

business.judgeservice.com

Organisation Culture and IdentityOur vision is to help our customers create raving fans. To facilitate this, we have 4 keys values and a set of behaviours associated with them, which are specific to each individual role:

Customers are at the heart of what we do

To ensure that all prospects/partners are followed up in a �mely and polite manner. U�lise Zoho system to follow-up partnership and manage contact plan to ensure effec�ve rela�onship management.

Great teams accomplish great things

Communicate well with the Managing Director, keep him up to date with the progress of ongoing projects/partnerships/contact plans. Keep the team members updated with rela�onship/partnership progress. Help team members with tasks, offer support when possible. Delegate tasks to team members where needed.

We listen and feedback impar�ally

Listen and ac�vely respond to partners’ (prospect partners’) feedback. Listen to colleagues and manager’s feedback and respond in a construc�ve manner. Discuss feedback with MD, team and/or relevant par�es.

We are forward thinking in a changing world

Analyse compe�tors’ strategy and processes with an open mind and compare it to JudgeService’s in order to iden�fy the poten�al needs of improvement, change or innova�on. Stay up to date with automo�ve industry: technological innova�on, business news, changes in marke�ng trends, etc… Keep a watchful eye on the wider market and proac�vely iden�fy the emerging needs of this fast changing industry.

To apply, please send your CV and cover letter to lois@judgeservice.com

01423 225 166 11 Cardale Court, Cardale Park, Harrogate