business continuity plan presentation - rensselaer ... programs/bcp.pdfpositions, policy...
TRANSCRIPT
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Business Continuity Plan
Presentation
Curtis Powell, SPHR
Vice President for Human Resources
September 2009
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Agenda
• Business Continuity Plan Purpose
• Business Continuity vs. Pandemic Event
• Building a Business Continuity Plan (Toolkit)
• Events Requiring Plan Implementation
• Communication Plan
September 2009 2Division of Human Resources
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Business Continuity Plan Purpose
• Protection of faculty/staff/student life-
safety and, Institute property and facilities
• Continuation of academic programs
• Protection of sources of revenue and
reputation of the Institute
September 2009 3Division of Human Resources
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September 2009 Division of Human Resources 4
Business Continuity Plan
vs.
Pandemic Event Plan
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Business Continuity vs. Pandemic Event
September 2009 Division of Human Resources 5
Business Continuity Plan:
• Guidelines which enable a
business to respond to accidents,
disasters, emergencies and/or
threats without any stoppage or
hindrance in its key operations
Pandemic Event Plan:
• A Pandemic Event Plan is a response to a global
disease outbreak. A Pandemic Event Plan
requires implementing appropriate Business
Unit(s) Business Continuity Plan
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September 2009 Division of Human Resources 6
Building a
Business Continuity Plan
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Building a Continuity Plan
Step # 1 - Define Continuity Plan Purpose
• Identify critical functions of the Portfolio in specific,
realistic terms
Example:
“The Division of Human Resources will ensure the continuation of critical
functions, including payroll, Environmental Health and Safety, Human
Resources Information System maintenance, benefits continuation;
employee/management consultations, recruitment and selection for essential
positions, policy interpretation and communication to employees of available
Human Resources related internal and external resources.”
“The Division of Human Resources will also collaborate with external
resources (NYS Department of Labor, Federal and State Governments, etc.)
for necessary updates and/or supplements to current policies and
procedures.”
September 2009 7Division of Human Resources
Tab 1
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Building a Continuity Plan con’t
Step # 2 – Identify Portfolio Continuity Plan Coordinator
• The purpose of selecting a Business Continuity
Coordinator is to designate a single person who will
act as a liaison to the Portfolio Owner for the
coordination of all activities related to the
implementation of the Business Continuity Plan
September 2009 8Division of Human Resources
Tab 2
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Step #3 - Identify Critical Functions
• Business activities, practices or processes that cannot be
interrupted or unavailable for a designated period without
having a significant negative impact on the Institute
• Additional functions and/or services that may be required of
a Portfolio during an event
Note: The identification of
Essential Employees is required
for each critical function
September 2009 9Division of Human Resources
Tab 3Building a Continuity Plan con’t
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Step #4 - Identify Critical IT Applications
• Critical IT Applications are systems that support the
Portfolio's critical functions
• For each application, the following must be identified:
Portfolio systems administrator
Internal or external systems owner
Server type
Back-up method/source
Back-up automatic or manual
On-site storage
Off-site storage
Other as determined by DotCIO
September 2009 10Division of Human Resources
Tab 4Building a Continuity Plan con’t
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Step #5 – Identify Vital Records
• Manual and/or electronic documents
that will be required within 24 hours
after an event in order to restore a
Portfolio’s operations
• Records that if lost or destroyed,
would be both costly and time
consuming to recreate
• Active records (currently used by the
Portfolio) or inactive records (in
storage)
September 2009 11Division of Human Resources
Tab 5Building a Continuity Plan con’t
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Step #6 - Identify Critical Vendors
• Outside Service Providers that support Critical Functions
of the Portfolio
• Outside Service Providers that must be contacted within
24-72 hours following an event
September 2009 12Division of Human Resources
Tab 6Building a Continuity Plan con’t
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Step #7 – Identify Alternate Facilities
• Primary, Secondary and Tertiary facilities that will be used
if the primary building or facility housing the
Portfolio/Department is not available or uninhabitable
September 2009 13Division of Human Resources
Tab 7Building a Continuity Plan con’t
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Terminology
• See Toolkit – Tab #8
September 2009 14Division of Human Resources
Tab 8Building a Continuity Plan con’t
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September 2009 Division of Human Resources 15
Events
Requiring Plan
Implementation
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Events Requiring Plan Implementation
September 2009 16Division of Human Resources
• Earthquake
• Power Failure
• Fire
• Blizzard
• Hurricane
• Flood - Related
• Bombing - Threat
• NBC* Attack at Site
• NBC* Attack within 50 miles
• Cyber Attack
• Kidnapping
• Sabotage
• Hazmat Accident
• Public Health / Pandemic
*Nuclear/Biological/Chemical (NBC)
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September 2009 Division of Human Resources 17
Communication
Plan
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Communication Plan
• Implement Institute-wide communication plan
Portfolio Owner
Academic and Administrative Deans
Vice Provosts
Department Heads
Business Managers
Building Coordinators
Local, State and regional agencies
September 2009 18Division of Human Resources
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September 2009 19Division of Human Resources
“Unplanned business interruptions account for
$588 billion in lost revenue each year.”*
*PR Newswire Association LLC, September 8, 2005