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Business Continuity Plan Presentation Curtis Powell, SPHR Vice President for Human Resources September 2009

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Page 1: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Business Continuity Plan

Presentation

Curtis Powell, SPHR

Vice President for Human Resources

September 2009

Page 2: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Agenda

• Business Continuity Plan Purpose

• Business Continuity vs. Pandemic Event

• Building a Business Continuity Plan (Toolkit)

• Events Requiring Plan Implementation

• Communication Plan

September 2009 2Division of Human Resources

Page 3: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Business Continuity Plan Purpose

• Protection of faculty/staff/student life-

safety and, Institute property and facilities

• Continuation of academic programs

• Protection of sources of revenue and

reputation of the Institute

September 2009 3Division of Human Resources

Page 4: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

September 2009 Division of Human Resources 4

Business Continuity Plan

vs.

Pandemic Event Plan

Page 5: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Business Continuity vs. Pandemic Event

September 2009 Division of Human Resources 5

Business Continuity Plan:

• Guidelines which enable a

business to respond to accidents,

disasters, emergencies and/or

threats without any stoppage or

hindrance in its key operations

Pandemic Event Plan:

• A Pandemic Event Plan is a response to a global

disease outbreak. A Pandemic Event Plan

requires implementing appropriate Business

Unit(s) Business Continuity Plan

Page 6: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

September 2009 Division of Human Resources 6

Building a

Business Continuity Plan

Page 7: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Building a Continuity Plan

Step # 1 - Define Continuity Plan Purpose

• Identify critical functions of the Portfolio in specific,

realistic terms

Example:

“The Division of Human Resources will ensure the continuation of critical

functions, including payroll, Environmental Health and Safety, Human

Resources Information System maintenance, benefits continuation;

employee/management consultations, recruitment and selection for essential

positions, policy interpretation and communication to employees of available

Human Resources related internal and external resources.”

“The Division of Human Resources will also collaborate with external

resources (NYS Department of Labor, Federal and State Governments, etc.)

for necessary updates and/or supplements to current policies and

procedures.”

September 2009 7Division of Human Resources

Tab 1

Page 8: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Building a Continuity Plan con’t

Step # 2 – Identify Portfolio Continuity Plan Coordinator

• The purpose of selecting a Business Continuity

Coordinator is to designate a single person who will

act as a liaison to the Portfolio Owner for the

coordination of all activities related to the

implementation of the Business Continuity Plan

September 2009 8Division of Human Resources

Tab 2

Page 9: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Step #3 - Identify Critical Functions

• Business activities, practices or processes that cannot be

interrupted or unavailable for a designated period without

having a significant negative impact on the Institute

• Additional functions and/or services that may be required of

a Portfolio during an event

Note: The identification of

Essential Employees is required

for each critical function

September 2009 9Division of Human Resources

Tab 3Building a Continuity Plan con’t

Page 10: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Step #4 - Identify Critical IT Applications

• Critical IT Applications are systems that support the

Portfolio's critical functions

• For each application, the following must be identified:

Portfolio systems administrator

Internal or external systems owner

Server type

Back-up method/source

Back-up automatic or manual

On-site storage

Off-site storage

Other as determined by DotCIO

September 2009 10Division of Human Resources

Tab 4Building a Continuity Plan con’t

Page 11: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Step #5 – Identify Vital Records

• Manual and/or electronic documents

that will be required within 24 hours

after an event in order to restore a

Portfolio’s operations

• Records that if lost or destroyed,

would be both costly and time

consuming to recreate

• Active records (currently used by the

Portfolio) or inactive records (in

storage)

September 2009 11Division of Human Resources

Tab 5Building a Continuity Plan con’t

Page 12: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Step #6 - Identify Critical Vendors

• Outside Service Providers that support Critical Functions

of the Portfolio

• Outside Service Providers that must be contacted within

24-72 hours following an event

September 2009 12Division of Human Resources

Tab 6Building a Continuity Plan con’t

Page 13: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Step #7 – Identify Alternate Facilities

• Primary, Secondary and Tertiary facilities that will be used

if the primary building or facility housing the

Portfolio/Department is not available or uninhabitable

September 2009 13Division of Human Resources

Tab 7Building a Continuity Plan con’t

Page 14: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Terminology

• See Toolkit – Tab #8

September 2009 14Division of Human Resources

Tab 8Building a Continuity Plan con’t

Page 15: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

September 2009 Division of Human Resources 15

Events

Requiring Plan

Implementation

Page 16: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Events Requiring Plan Implementation

September 2009 16Division of Human Resources

• Earthquake

• Power Failure

• Fire

• Blizzard

• Hurricane

• Flood - Related

• Bombing - Threat

• NBC* Attack at Site

• NBC* Attack within 50 miles

• Cyber Attack

• Kidnapping

• Sabotage

• Hazmat Accident

• Public Health / Pandemic

*Nuclear/Biological/Chemical (NBC)

Page 17: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

September 2009 Division of Human Resources 17

Communication

Plan

Page 18: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

Communication Plan

• Implement Institute-wide communication plan

Portfolio Owner

Academic and Administrative Deans

Vice Provosts

Department Heads

Business Managers

Building Coordinators

Local, State and regional agencies

September 2009 18Division of Human Resources

Page 19: Business Continuity Plan Presentation - Rensselaer ... Programs/BCP.pdfpositions, policy interpretation and communication to employees of available Human Resources related internal

September 2009 19Division of Human Resources

“Unplanned business interruptions account for

$588 billion in lost revenue each year.”*

*PR Newswire Association LLC, September 8, 2005