SHAHJEESHAHJEE COLLEGIATE COLLEGIATERIVISION SESSIONRIVISION SESSION

BY SIR HASEEB UR REHMANBY SIR HASEEB UR REHMANFOR THE STUDENTS FOR THE STUDENTS

OF B.COM II OF B.COM II STARTING FROM 3STARTING FROM 3RDRD DECEMBER AT DECEMBER AT

WATERPUMP CAMPUSWATERPUMP CAMPUSTHU 1:OO TO 2:15THU 1:OO TO 2:15FRI 3:OO TO 3:45FRI 3:OO TO 3:45

SAT 1:00 TO 1:45 ORSAT 1:00 TO 1:45 ORSAT 3:OO TO 3:45 SAT 3:OO TO 3:45

COMMUNICATIONCOMMUNICATIONCommunication is Communication is

The goals of effective communication include The goals of effective communication include

The word Communication is derived The word Communication is derived

““Communication means sharing of ideas in commonCommunication means sharing of ideas in common ..

The process of sharing information, thoughts and feelings Between people through speaking, writing or body language.

Creating a common perception, changing behaviors and acquiring information.Communication is a two way exchange process.

From Latin term “Communis” means common, so,

It is interpersonal and intergeneration interchange of material, understanding and information.”

BUSINESS COMMUNICATIONBUSINESS COMMUNICATIONEffective Communication is Effective Communication is

Business Communication may be defined as followsBusiness Communication may be defined as follows..

Effective Business Communication consists of Effective Business Communication consists of

In business, communication may take the form of In business, communication may take the form of

Effective Business Communication also helps in Effective Business Communication also helps in

the basic requirement of every aspect of business including management, sales, the basic requirement of every aspect of business including management, sales, marketing, finance, technical and social positions.marketing, finance, technical and social positions.

““The flow of material, information, perception and understanding between various The flow of material, information, perception and understanding between various parts and members of an organization.”parts and members of an organization.”

all the persons to persons interchange, vertical upward, vertical downward, lateral, all the persons to persons interchange, vertical upward, vertical downward, lateral, speaking, writing, listening, reading, non verbal, media, modes, channels, net works speaking, writing, listening, reading, non verbal, media, modes, channels, net works and languages. Effective Business Communication plays a great role in successful and languages. Effective Business Communication plays a great role in successful and efficacious business.and efficacious business.

notice, notification, and intimation, instruction, intelligence and knowledge, letter, notice, notification, and intimation, instruction, intelligence and knowledge, letter, telegrams, fax, E-mail and website. telegrams, fax, E-mail and website.

meeting, conference, linking and connection.

VERBAL MEDIA IN ORGANIZATION / VERBAL MEDIA IN ORGANIZATION / VERBAL COMMUNICATION:VERBAL COMMUNICATION:

Verbal communication is the transmission of Verbal communication is the transmission of

It consists of three forms.It consists of three forms.Oral formOral formWritten formWritten formElectronic formElectronic form

message using word, either written or spoken. message using word, either written or spoken.

ORAL FORMORAL FORM

Primary oral communication includesPrimary oral communication includes

Oral communication provides opportunity of Oral communication provides opportunity of

It also includesIt also includes

face to face conversation, telephone calls, speeches, face to face conversation, telephone calls, speeches, presentations and meetingspresentations and meetings. .

immediate feedback.immediate feedback.

Small meetings, Conversations & InterviewsSmall meetings, Conversations & InterviewsLarge meetings, Conventions & PresentationsLarge meetings, Conventions & Presentations

Written FormWritten FormWritten communication may take many forms like Written communication may take many forms like

Written communication helps in Written communication helps in

  Memos & Letters: Memos & Letters: Memos are used forMemos are used for Letters frequently go to Letters frequently go to

Reports & Proposals: Reports & Proposals: Reports & proposals are distributed toReports & proposals are distributed to They are written in many They are written in many

letters, memos, notices, brochures, pamphlets, handbills, letters, memos, notices, brochures, pamphlets, handbills, panaflex, reports & proposalspanaflex, reports & proposals. .

planning and controlling the message.

routine, day to day exchange of information within an organization.

outsiders, and they perform an important public relation.

insiders and outsiders both.

formats, including preprinted forms, letters, memos, and manuscript.

ELECTRONIC FORMELECTRONIC FORMBoth oral and written communications have electronic Both oral and written communications have electronic forms. Electronic forms are similarly used in forms offorms. Electronic forms are similarly used in forms of

They are also used for written communication in forms ofThey are also used for written communication in forms of

voice mail, audiotape, videotape, teleconferencing, voice mail, audiotape, videotape, teleconferencing, videoconferencing, closed circuit television, and many videoconferencing, closed circuit television, and many more for oral communication. more for oral communication.

E-mail, fax, websites & computer conferencing and more