University of

Name: Muhammad Usman Tariq

Registration: 49

Class&Sec: MBA 1-B

Submitted to:

Asad Mubeen

Business

A. Enlist communication skills required for personal and professional development. Communication Skills Presentation Skills Leadership Skills Self-Motivation Knowledge Skills Self esteem Confidence Listening Skills Problem Solving Understanding Patience

B. Enlist communication skills possessed by you. Communication Skills Listening Skills Problem Solving Understanding

C. Enlist communication skills you lack in. Presentation Skills Leadership Skills Self-Motivation Knowledge Skills Self esteem Confidence Patience

D. Write a paragraph about feelings and experiences that you used to have when you did not possess those communications skills.

When I think about that skill I didn’t have I feel very bad and I also feel I cannot get a good skills but I want get a good skills that require in every organization when I saw my class fellow better then me in presentation , confidence , knowledge , then I feel I cannot struggle in over life. I cannot face the audience due to less confidence because confidence is so important. I remember my first presentation when teacher call me on stage and I am totally confuse I speak few word and my friends laugh and jokes on me I feel very poor I feel disappointed because without skills I cannot struggle and all required skills make a man strong.

E. Keeping in view the workforce diversity highlights at least seven communication problems that may occur and suggest possible solution for each case.

1. Poor communication2. Language problem3. Religion problem4. Environment problem5. Team work problem6. Culture problem7. Personal problem

1. Poor communication

Poor communication is that the different country people communicate not properly because the different country people have a different language skills there for a poor communication problem occur. Poor communication creates personal conflicts, missed deadlines.

Suggestion:

We remove this problem through training and provide guide line how to communicate the employee and which way to adopt the good communication.

2. Language problem:

Language problem is major problem in organization because people belong to different country like China, USA, Saudi Arabia, India, and Pakistan. When every person belongs to different country and also belongs different language there for problem is occurring. When people communicate each other he not understands the other country language.

Suggestion:

We remove this problem through hair translator he translate the massage and free time he train the employee.

3. Religion problem:

In different organization a very big problem on religion because people belong to different religion like Muslims, Hindus, Christian, and the employee are not like to talk with other religion person.

Suggestion:

We remove this problem through gathering the manager create opportunity for those people who does not meet with other religion person when he go together he feel friendly.

4. Environment problemEnvironment problem is that the person of other country or city not adjust in

organization like hot weather, loudness, noises, he disturb over work and he does not complete the work in specific time and all the organization should be disturb.

Suggestion:

We remove this problem through provide a good and better environment.

5. Team work problem:

Some people are not like a team work in any organization there is big problem because team work is so important for organization this situation creates due to some different culture people religion people and country base people.

Suggestion:

We remove this problem to motivate the people and tell about the team working advantage and create the opportunity for every person for gathering then we resolve this problem.

6. Culture problem

Culture problem is that problem to create person to person due to different culture like dressing, praying, eating, etc

7. Personal problem

Personal problem create when employees allow personal issues to affect company communication, a communication problem develops that could take a long time to track down and resolve. People who refuse to communicate based on a personal disagreement are damaging the company's ability