Ted Rogers School of Business Management

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BUS 800: Strategic Management Winter 2021

Section 011 (M 9-12), 021 (M 306), 111 (Tu 3-6) Via Zoom

Instructor Information

● Instructor Name: Kim Bates ● Office Location: Via Zoom ● Office Hours: Tuesday 1:00-2:00, or by appointment ● Course Website: D2L on my.ryerson.ca ● Email Address: kimbates@ryerson.ca

Email Policy

Students must use the email address listed above to communicate with the instructor. Students must activate and maintain a Ryerson email account, which is the only means by which you will receive university communications. See Policy # 157 found at http://www.ryerson.ca/senate/policies/ for further information on this issue.

Course Description

Strategic management is a challenging and exciting course. It serves the function of a capstone course, integrating much of the knowledge gained in other business courses. It is a truly different kind of business course. Other courses are concerned with a narrower, more specialized body of knowledge, and as a result are highly structured. Some provide quantitative techniques, while others relate to specific skills. The problems and issues of strategy management cover the whole spectrum of business. Weighing the pros and cons of strategy requires a total enterprise perspective and a talent for judging how all the relevant facts add up. To keep the discussions down to earth, each week real companies will be examined. This course is by far the most demanding course in the Business Management Degree and as such it is recommended that students have 10 or fewer courses left to graduate before enrolling in this course.

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Course Overview:

BUS 800 is about strategic management and related concepts. This course recognizes that organizations exist and compete in evolving dynamic environments. In order to survive and succeed in such an environment, businesses require precise strategies. This course is intended to provide students with a range of frameworks, concepts, and tools that can assist students in their efforts to analyze complex business situations, reach conclusions, develop and evaluate alternatives, and recommend specific courses of action to respond to such situations. The strategic emphasis is on the kinds of problems and issues that affect the entire organization, usually as observed from a manager’s point of view. BUS 800 takes the perspective that all managers within a firm contribute to the formulation and implementation of successful strategies.

Course Details

Teaching Methods

Prerequisite:

FIN 401 or AFF 310: Note that neither FIN 401 nor AFF 310 may be taken concurrently with BUS 800.

Teaching Methods:

Strategic Management will be taught primarily in a three-hour, synchronous format using Zoom. Your instructor may require you to view some lecture or supplementary materials prior to class, and/or participate in other activities, outside of class time, e.g. on discussion boards. You are expected to read the assigned chapters and assigned readings before class. Classes will be a combination of elements. Lectures, which will be focused on knowledge and frameworks from the text and assigned readings, will clarify some of the more difficult theories and concepts. Workshops, consisting of exercises and discussions during the allotted class time, will provide individuals and groups with the opportunity to apply this knowledge to business cases and real life examples. These exercises and activities are designed to reinforce what was learned in the lecture. Students may be asked to work individually or in groups.

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Specific Format For this Section

Participation Marks will be awarded based on in class participation via exercises (10%) and quizzes (5%). The quizzes will be based on the Animated Summaries of each chapter in WileyPlus, which students must watch before class. Quizzes are designed to prepare students for the two multiple choice midterms. Students will be assigned to groups by Week 2 and will complete group case project and in class exercises together.

Attendance does not equal participation, but it is necessary to contribute to class. Typically, after a short lecture students will complete an exercise in groups that prepares students for the analysis in the cases. In each class three groups will present the results of their analysis, and all groups will email their analysis to me in PowerPoint slide decks. Presenting groups will be announced after the exercise. If the group is not present for the presentation, no participation points will be awarded for that session. Both participation and case analysis will be subject to peer evaluation at the end of the course.

Course Materials

Wiley Plus Bundle with eText: and supplementary materials: Strategic Management: Concepts and Cases, 3rd Edition, Jeffrey Dyer, Paul Godfrey, Robert Jensen, and David Bryce. The text can be purchased as an e-text from the bookstore. It will be accessed via D2L, with a code, upon purchase. It can also be purchased as a bundle of the e-text, supplementary materials and a hard copy. Do not purchase older version of the text because the supplementary materials are necessary to complete the course. The e-Text contains supplementary materials that your instructor will assign as part of the required viewing and/or reading. To access the text, Log onto the book store website: https://campusstore.ryerson.ca. Click through Course Material- Textbook Search to Department, select Entrepreneurship, and then Bus 800.

Practice Case: Chipotle, available on D2L. Financial Analysis Supplement: Ratios Tell a Story, available on D2L.

Cases:

• Group Case: Southwest, from the text, on D2L in WileyPlus • Individual Case: Samsung, from the text, on D2L in WileyPlus.

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Course Objectives:

Upon completion of the course, students will be able to:

1. Describe, explain and apply major concepts, tools and frameworks in business strategy. 2. Incorporate specific business subject knowledge acquired in prior courses. 3. Using the course framework, assess organization’s operational health and business

performance and review the organization’s current prospects, considering opportunities, threats, current resources and capabilities to identify key strategic issues.

4. Identify alternatives and select and develop strategies to change or reinforce an organization’s competitive advantage.

5. Describe and explain ethical practices and CSR in business strategy. 6. Develop a deeper understanding of the strategic business environment in Canada, the

US, and the rest of the world. 7. Develop an understanding of the language of business strategy. 8. Integration of business functions in order to address issues and develop strategy.

Technology

Students are required to have equipment that meets Ryerson University’s minimum technology requirement for remote learning. Details can be found at: https://www.ryerson.ca/covid-19/students/minimum-technology-requirements-remote-learning/

Standards for In-Class Zoom Meetings and Other Virtual Activities

• Students must first log into the D2L course shell using their Ryerson Matrix email ID and then join the Zoom meeting by clicking on the correct link on D2L (this should prevent Zoom Bombing by outsiders).

• Display a professional head shot of yourself as well as your name if you are not going to keep your video on (these features are accessible from within the Zoom settings).

• Your instructor may record parts of some sessions. You will be notified on Zoom if the session is recorded.

• Mute your microphone until it is your turn to speak. • When you are speaking, please turn your video on when possible and appropriate. • For any side conversations please use the Chat feature. Don’t assume that the professor is able

to track these conversations so be prepared to raise your hand using the correct button within Zoom.

• If you need to gain the attention of the professor beyond raising your hand, please unmute your microphone and say “Question Please”.

• Do not annotate others unless requested to do so.

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• Follow professional conduct and be polite. • Do not share the Zoom link with others. • Students are not permitted to record any part of a Zoom or other virtual activity session with

their professor, whether as part of a lecture or an informal meeting. • Students are encouraged to employ a virtual background for presentations, and to become

familiar with the how Zoom works. • Students are expected to be present and attentive during the class time. • Students must be prepared to participate in activities by using breakout rooms during class, with

the expectation that the instructor and/or a Teaching Assistant may visit the breakout room during exercises.

• Should there be technical issues with Zoom that prevent the class from continuing, your instructor will post a link to a Google Meets call in the announcements section of D2L.

Plagiarism Detection

Turnitin

Turnitin.com is a plagiarism prevention and detection service to which Ryerson subscribes. It is a tool to assist instructors in determining the similarity between students’ work and the work of other students who have submitted papers to the site (at any university), internet sources, and a wide range of books, journals, and other publications. While it does not contain all possible sources, it gives instructors some assurance that students’ work is their own. No decisions are made by the service; it generates an “originality report,” which instructors must evaluate to judge if something appears to have been plagiarized.

Students agree by taking this course that their written work will be subject to submission for textual similarity review to Turnitin.com. Instructors can opt to have students’ papers included in the Turnitin.com database or not. Use of the Turnitin.com service is subject to the terms-of-use agreement posted on the Turnitin.com website. Students who do not want their work submitted to this plagiarism detection service must, by the end of the second week of class, consult with their instructor to make alternate arrangements.

Even when an instructor has not indicated that a plagiarism detection service will be used, or when a student has opted out of the plagiarism detection service, if the instructor has reason to suspect that an individual piece of work has been plagiarized, the instructor is permitted to submit that work in a non-identifying way to any plagiarism detection service.

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Case/Assignment Submissions:

• All assignments must be submitted via D2L using the proper Assignment dropbox. All D2L submissions have already been linked to Turnitin.

• The assignment due dates are identified below in this course outline. The assignments must be submitted no later than 11:30 PM the night before the assignment is due. For example, if an assignment is due in class 5, then it must be submitted via D2L no later than 11:30 PM the night before class 5.

• A group peer evaluation must also be submitted for all group assignments. The group peer evaluation form will be made available on D2L, and must be submitted individually, separately from the group assignment to a separate, individual dropbox on D2L. The group assignment will not be accepted if the peer evaluation isn’t submitted by all members individually.

• A late submission will be penalized one letter grade per day (e.g., “B+” becomes “C+” in the first 24 hours after the deadline, becomes “D+” in the next 24 hours, and becomes “F” thereafter - “late” is defined as one minute after the deadline

Assessment Weighting Breakdown

Evaluation Component Percentage of Final Grade

Group External/Internal Analysis of the Southwest Case: Due Week 6

20%

Group Report to the Southwest CEO and Revised Appendix: Due Week 10

10%

Individual Case Analysis: Appendix and Report to the CEO due via D2L in the first week of the exam period, April 23 at 11:30 am.

20% Appendix 10% Report = 30%

Midterm Exams 1 and 2, Sunday February 28 and Sunday March 28 between 2:00-3:00 pm. Multiple Choice, Open book and notes. 10 % each

20%

Participation in all class regular sessions, including exercises, as defined by the instructor in Week 1.

15%

Individual Presentation in Week 11 and Week 12 5%

Total: 100%

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Technology Usage & Limits:

Any communications with the instructor outside of class must be through your Ryerson email account for privacy reasons. The instructor will not respond to non-Ryerson emails.

Do not email your instructor with questions that are already addressed in this syllabus; students are expected to be aware of all this information. Students may not make recordings in the classroom and may not use the materials posted on D2L for any purpose unrelated to this course without written permission of the instructor.

Assignments and Grading:

Case Submissions

The first two case assignments, i.e. 1) the Appendix, and 2) Report to the CEO with a Revised Appendix, will be done in your groups. The Appendix will be returned before class session 8.

All students must be in a group by the end of the week of the second class. Groups will form via the discussion board. The group case assignment will consist of both a Report to the CEO and an Appendix in two submissions on D2L. The Appendix is an analysis that evaluates the company’s external environment, i.e. industry analysis, and the company’s internal environment, both using the frameworks from the course. The individual case assignment Appendix will require more elements from class sessions that are covered later in the course. Detailed instructions regarding the structure of the case write-up and the grading rubric will be provided in a separate document entitled Case Analysis Guidelines. The Case Study Guidelines are the manual for completing the case assignments, and rubrics for grading the assignments are developed from the Case Study Guidelines document. Students must use only the information from the case to complete the assignments, and are not permitted to use any other information for the case analysis.

Three cases will be used in this class. A practice case, Chipotle, will be the used as the basis of classroom exercises in class. The practice case provides students with the opportunity to apply the frameworks from the course to a case. The first and second case assignments are group submissions based on the Southwest Case. Students will be required to submit the individual Appendix assignment by Week 6. Feedback on your individual Appendix submission will be provided by Week 8, prior to the last day to drop the class without academic penalty. You will be expected to improve your Appendix submission, highlighting the changes made to the appendix and submit it attached to your final Report to the CEO submission which is due in Week 10. These changes to the Appendix will be evaluated on your final report submission

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along with your recommendations. The CEO Report and Revised Appendix will be returned in Week 11. The final case assignment is an individual submission due during the first week of the final exam period at 11:30 am April 23. The case is Samsung, from the text. Note that the group assignment will have several extra frameworks covered in the second half of the course. The details on which frameworks are included in each assignment are in the Cast Study Guidelines.

Midterms:

There will be two multiple choice midterm exams, one hour each, will take place 2:00-3:00 pm, Sunday February 28 and March 28 2:00-3:00 pm, and will consist of multiple choice questions. It is open book and open notes. 5% of the Participation Marks for the course will consist of animations from WileyPlus accompanied by quizzes that will help prepare you for the midterms. The Midterm will be administered via D2L using the quiz feature. Students are expected to use approved browsers, and should familiarize themselves with the way quizzes work on D2L.

Participation:

Your presence and contribution to in-class learning is vital. Studies have shown that active learning, as we do in the exercises in class in this course, contributes to students retaining knowledge and building skills. This means being present and prepared, building on others’ ideas, being ready to disagree with others, and developing your own position. Active engagement with the material and exercises is the best way to ensure success in this course.

• In Week 1, each instructor will explain their approach to monitoring individual participation, which is worth 15% of your final grade.

• As part of being respectful to your fellow classmates and to the conduciveness of a good learning environment, we all expect you to arrive on time and to be prepared. Most importantly, we expect you to take an active role in the discussion by asking good questions (quality, not quantity), raising interesting points, and taking seriously your role in individual and team assignments.

• You may be assigned to complete exercises in class with your group as part of class participation. Your instructor will assign you to breakout rooms in Zoom to facilitate these exercises, and the instructor may visit your breakout room. During class, it is important to complete all group activities in the breakout room, and not via separate software not supported for use in class. If the instructor visits the breakout room and finds that students are not communicating using the breakout room, group members

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will be marked absent. It is also important to be prepared to present the results of your analysis in these exercises, which may be marked as part of participation.

• Participation formats may include, but are not limited to: contributing to the chat during class, speaking during class by unmuting your microphone, breakout room exercises, presentations, polls and quizzes in class using Zoom or D2L, and contributing to discussion boards on D2L before and/or after class. The 15% may be allocated as a combination of participation, discussions, small tests, and article discussions.

Absence from class or being unprepared to discuss current articles means that you cannot participate effectively. Due to the remote delivery of class in Fall 2020, this means that you must remain at your screen prepared to contribute. A pattern of joining the class late or leaving early, or remaining silent in class, may also be treated as an absence at the discretion of your instructor. Your participation grade will therefore be impacted, as follows, with each mark worth 1% of you overall mark:

● unprepared or not present for 1 class, 1 mark penalty ● unprepared or not present for 2 classes, 3 mark penalty ● unprepared or not present for 3 classes, 6 mark penalty ● unprepared or not present for 4 classes, 10 mark penalty ● unprepared or not present for 5 classes, 15 mark penalty

Please note that you will be marked absent if you are not present when the instructor takes attendance. Attendance may be taken at any time during class, and may be taken multiple times during class. For example, if your instructor called attendance in the last half hour of the class or conducted a poll via Zoom and you were not present, even if you had attended the majority of the class, you could be marked absent. Use of the chat function or polling on Zoom may be used to record attendance. Please also note that you may be penalized for accidentally unmuting your microphone and/or video and disrupting class, even if this is done unintentionally.

Critical information:

● Due to the nature of the course, students are expected to attend all classes. ● Late assignments will be penalized as described. If you are unable to submit on the due

date, arrange for an early submission. Any absence from class does not excuse you from meeting assignment deadlines.

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● Ryerson requires that any official or formal communications from students be sent from their official Ryerson email account; email from other accounts will be ignored. Similarly, emails from the instructor will be sent only to your Ryerson account.

● It is your responsibility to clarify any ambiguities that you may find in course materials or this course outline - when in doubt, ask.

● Assignments submitted via D2L will only be accepted in Word format. No pictures of text will be accepted, and no other formats will be accepted, including pdf documents.

● It is your responsibility to check posted information on D2L frequently, and check for emails from the instructor.

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Topics and Course Schedule

Week Date Topic Learning Outcomes Readings (Before Class)

1

Jan 15-21 What is Business Strategy? Who is Responsible for Business Strategy?

-Demonstrate an understanding of strategy and its contribution -Identifying corporate versus business strategy; -Comprehending the process -Explain vision, mission, core values and objective

Text: Chapter 1

2

Jan 22-28 Analysis of the External Environment: Opportunities and Threats

-understand the importance of correctly identifying industries and markets -identify the factors in the general environment that affect industry profitability -Explain 5-forces model

Chapter 2 Practice Case Chipotle

3

Jan 29-Feb 4 Internal Analysis: Strengths, Weaknesses, and Competitive Advantage

Identify the steps in the value chain a firm uses to create competitive advantage. Distinguish among the core concepts of strengths, weaknesses, resources, capabilities, and priorities. Analyze the strength and sustainability of internally generated competitive advantages using the VRIO model.

Chapter 3

4

Feb 5-Feb 11 Cost Advantage Differentiation Advantage

Define and contrast the generic strategies of cost and differentiation. Identify how a firm’s capabilities and processes are related to the generic strategies of cost and differentiation.

Chapter 4 Chapter 5

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Understand how changes to a firm’s business model enable it to purse a generic strategy. Explain tradeoffs that can lead to being “caught in the middle,” and recent ideas for pursuing both generic strategies simultaneously.

February 13-19 Study Week -- No Class

5

Feb 12, 22-25 Financial Analysis -Identify key financial performance metrics -Perform a financial analysis -Conclude the state of a company’s financial health

Ratios Tell A Story Case Financial Template on D2L

Sunday Feb 28 Midterm 1 2:00-3:00 pm

6

Feb 26-Mar 4 Corporate Strategy Creating Value through Diversification

-Explain how business unit strategy differs from corporate strategy -Understand diversification and post-merger integration. -Compare Greenfield and Acquisition methods of diversification. -Identify the eight ways in which a company may create value through diversification, and the advantages of each source. Be able to evaluate a diversified company’s ability to create value using one or more of these sources.

Chapter 6 Group Case Appendix Due

7

Mar 5-Mar 11 Innovation Strategies that Change the Nature of Competition

-Identify different innovation strategies. -Understand the role of innovation in the competition within industries.

Chapter 10

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Compare and Contrast low and high end disruptive innovation and its impact on competition.

8

Mar 12-18 Competitive Advantage & Sustainability

-Explain strategic positioning -Evaluate strategic moves and the formation of strategic groups that contribute to sustainable advantage. Construct a Strategic Group map and analyze potential strategic moves by competitors.

Chapter 11 Group Appendix Returned

9

Mar 19-25 Corporate Governance & Ethics

Demonstrate an understanding of the shareholder primacy model and the stakeholder model. Explain the role of the board of directors in governing the corporation. Identify major ethical challenges managers face at each stage of the value chain.

Chapter 13

Mar 28 MIDTERM 2 2:00-3:00 pm

10

Mar 26, Mar 20-Apr 1

Strategy and Society Corporate Social Responsibility Social Entrepreneurship

Explain the difference between economic and social value. Use the value net to identify a social-value organization’s key stakeholders and threats to value creation. Explain how economic-value organizations can create value through corporate social responsibility.

Chapter 14 Group Case CEO Report & Revised Appendix Due

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Categorize the major focus areas of social entrepreneurship.

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Apr 5-9 Individual Presentation Demonstrate proficiency with oral presentations and mastery of course concepts.

Group Case CEO Report & Revised Appendix Returned

Sunday Apr 11 Makeup Midterm (If necessary) 2:00-3:00

12

Apr 12-16 Individual Presentation Demonstrate proficiency with oral presentations and mastery of course concepts.

April 23 Final Exam Period

(April. 19-May 1) Individual Case

Analysis Due 11:30 am

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POLICIES AND COURSE PRACTICES

Standards for In-Class Zoom Meetings and Other Virtual Activities

• Students must first log into the D2L course shell using their Ryerson Matrix email ID and then join the Zoom meeting by clicking on the correct link on D2L (this should prevent Zoom Bombing by outsiders).

• Display a professional head shot of yourself as well as your name if you are not going to keep your video on (these features are accessible from within the Zoom settings).

• Your instructor may record parts of some sessions. You will be notified on Zoom if the session is recorded.

• Mute your microphone until it is your turn to speak. • When you are speaking, please turn your video on when possible and appropriate. • For any side conversations please use the Chat feature. Don’t assume that the professor is able

to track these conversations so be prepared to raise your hand using the correct button within Zoom.

• If you need to gain the attention of the professor beyond raising your hand, please unmute your microphone and say “Question Please”.

• Do not annotate others unless requested to do so. • Follow professional conduct and be polite. • Do not share the Zoom link with others. • Students are not permitted to record any part of a Zoom or other virtual activity session with

their professor, whether as part of a lecture or an informal meeting. • Familiarize yourself with the tools you will need to use for remote learning. The Continuity of

Learning Guide for students includes guides to completing quizzes or exams in D2L or Respondus, using D2L Brightspace, joining online meetings or lectures, and collaborating with the Google Suite.

Standard for Written Work

• Students are expected to use an acceptable standard of business communication for all assignments, in-class discussions, and communication with the site companies and professors. This includes all email communication. Poor grammar, unprofessional and/or unacceptable standard of business communication may result in a grade of zero for that assignment. However, any student who provides a prior draft corrected by Ryerson Writing Support will not be penalized.

• You are encouraged to obtain assistance from Writing Support (https://www.ryerson.ca/studentlearningsupport/writing-support/) for help with your written communications as needed. (See the Ryerson Library for APA style guide references:

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http://www.ryerson.ca/library/ref/style.html). Sloppy, poorly written, or unprofessional documents or communication may be returned with a grade of zero, no grade or unread. Please be sure to use Writing Support (and/or use Grammarly) if you need it!

Professionalism

Your participation in the external practicum components of this course reflect on the professionalism and reputation of you, your group members, this course and program, and Ryerson University. Accordingly, you are expected to conduct yourself in a professional and courteous manner at all times. Unprofessional behaviour will result in a grade of F in this course, your individual component grades notwithstanding. For the purposes of this course, unprofessional behaviour includes, but is not limited to, any of:

• Missing client and instructor meetings without giving reasonable notice and reason. • Not participating in group efforts, as evidenced by a failing Group Development Report

mark from a majority of your fellow group members.

Course Management

• Every effort will be made to manage the course as stated. However, adjustments may be necessary during the term at the discretion of the instructor. If so, students will be advised, and alterations will be discussed prior to implementation, in class and through an announcement on D2L.

• Students are encouraged to review the Ryerson Senate Course Management Policy which provides a framework of common understanding for students, faculty and staff concerning the structures, processes, objectives, and requirements that pertain to Ryerson undergraduate courses. For more detailed information refer to Policy #166: Course Management Policy at www.ryerson.ca/senate/policies/.

• All communication about the course or material related to the course will be posted on the D2L course site. In addition, all student study resources can be accessed through D2L. Students are expected to check the site regularly for updates.

Academic Consideration • All assignments must be submitted to turnitin.com using the Assignment Drop Box on D2L. The

assignment Due Dates are identified in the course outline and as advised in D2L. A late submission (we allow a one hour grace period) will be penalized 10 percentage points per day (e.g. 77% becomes a 67% in the first 24 hours, then becomes 57% in the next 24 hours… till the mark becomes

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a 0%). There will be no penalty for work missed for a JUSTIFIABLE REASON approved by the instructor.

• Assignments submitted for grading will be handed back within two weeks except for the final exam. • There will be no penalty for work missed for a justifiable reason. Students need to inform the

instructor of any situation that arises during the semester that may have an adverse effect on their academic performance, and request any necessary considerations according to the policies and well in advance. Failure to do so will jeopardize any academic appeals.

• Except in cases of accommodations for disabilities, where documentation is handled directly by Academic Accommodation Support, students must fill out an Academic Consideration form and submit it to their own program office: http://www.ryerson.ca/content/dam/senate/forms/academic_consideration_document_submission.pdf

In addition, the following procedures must be followed:

o Medical certificates – If a student is going to miss a deadline for an assignment, a test or an examination because of illness, he/she must submit a medical certificate (see www.ryerson.ca/senate/forms/medical.pdf for the certificate) to their program office within 3 working days of the missed assignment deadline, test or examination. The program office will notify the instructor that the documents have been received. It is the student’s responsibility to make arrangements with instructor for a make-up exam. o Policy 167: Academic Consideration for Fall 2020 due to COVID-19: Students who miss an

assessment due to cold or flu-like symptoms, or due to self-isolation, are currently not required to provide a health certificate. Other absences must follow Senate Policy 167: Academic Consideration.

o Outside of COVID-19 symptoms, the new Policy 167: Academic Consideration does allow for a once per term academic consideration request without supporting documentation if the absence is less than 3 days in duration and is not for a final exam/final assessment. In both of those instances, documentation is required. For more information please see Senate Policy 167: Academic Consideration,

o Ryerson COVID-19 Information and Updates for Students summarizes the variety of resources available to students during the pandemic.

o Religious observance – While it is strongly encouraged that students make requests within the first two weeks of class, requests for accommodation of specific religious or spiritual observance must be presented to their program office no later than two weeks prior to the conflict in question (in the case of final examinations, within two weeks of the release of the examination schedule). The student must submit a Request for Accommodation form (http://www.ryerson.ca/senate/forms/relobservforminstr.pdf) to their program office. The office will notify the instructor when they have received the request form.

o Other requests for Academic Consideration which are not related to medical or religious observation must be submitted in writing together with the Academic Consideration form to the student’s program office. The letter must clearly state the reasons for the request and describe

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the events or circumstances that seriously impair the student’s ability to meet their academic obligations, and that were beyond the student’s control. When possible, supporting documentation must be attached to the letter. The office will notify the instructor when they have received the request.

o Students with disabilities - Ryerson University acknowledges that students have diverse learning styles and a variety of academic needs. If you have a diagnosed disability that impacts your academic experience, connect with Academic Accommodation Support (AAS). Visit the AAS website or contact aasadmin@ryerson.ca for more information. Note: All communication with AAS is voluntary and confidential, and will not appear on your transcript. Before the first graded work is due, students should also inform their instructor through an “Accommodation Form for Professors” that they are registered with AAS and what accommodations are required.

o Regrading or recalculation – These requests must be made to the instructor within 10 working days of the return of the graded assignment to the class. These are not grounds for appeal, but are matters for discussion between the student and the instructor.

• Submission of the Academic Consideration form and all supporting documentation to your program office does not relieve you of the responsibility to NOTIFY YOUR INSTRUCTOR of the problem as soon as it arises, and to contact with the instructor again after the documents have been submitted in order to make the appropriate arrangements.

• If you do not have a justifiable reason for an absence and/or have not followed the procedure described above, you will not be given credit or marks for the work missed during that absence.

For more detailed information on these issues, please refer to Senate Policy 167 (Academic Consideration) and Senate Policy 150 (Accommodation of Student Religious Observance Obligations). Both can be found at www.ryerson.ca/senate/policies/.

• At Ryerson, we recognize that things can come up throughout the term that may interfere with a student’s ability to succeed in their coursework. These circumstances are outside of one’s control and can have a serious impact on physical and mental well-being. Seeking help can be a challenge, especially in those times of crisis. Below are resources we encourage all Ryerson community members to access to ensure support is reachable. https://www.ryerson.ca/mental-health-wellbeing If support is needed immediately, you can access these outside resources at anytime: Distress Line — 24/7 line for if you are in crisis, feeling suicidal or in need of emotional support (phone: 416–408–4357)

Good2Talk- 24/7 hour line for postsecondary students (phone: 1-866-925-5454)

Academic Integrity

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• Plagiarism is a serious academic offence and penalties range from zero in an assignment to expulsion from the University. Plagiarism is defined in the Student Code of Academic Conduct as claiming the words, ideas, artistry, drawings, images or data of another person as if they were your own. Also, knowingly assisting someone to commit any form of academic misconduct is itself academic misconduct.

• It is assumed that all examinations and work submitted for evaluation and course credit will be the product of individual effort, except in the case of team projects arranged for and approved by the course instructor. Submitting the same work to more than one course, without instructors’ approval, is also considered plagiarism.

• Students are strongly encouraged to visit the Academic Integrity Website at www.ryerson.ca/academicintegrity for more detail and to refer to Policy #60: Student Code of Academic Conduct at www.ryerson.ca/senate/policies/ .

• Students are also encouraged to view information on Copyright located here.

Maintaining a Professional Learning Environment

• Students shall not behave in disruptive ways that obstruct the learning, teaching and work environment.

• See Policy #61: Student Code of Non-Academic Conduct at www.ryerson.ca/senate/policies/

Examinations

• All students must display a valid and relevant student photo-identification card during the course of an examination. Students are expected to refrain from bringing cellular phones, personal audio equipment, and other electronic devices into the examination room unless specifically permitted by the course instructor. Students are also not permitted to wear hats or to have food during the exam unless medically required (you may bring water into the exam room provided it is in a transparent plastic bottle without labels).

• For more detailed information on examination policies, refer to Pol#135: Examination Policy at www.ryerson.ca/senate/policies/.

Academic Grading Policy

• Evaluation of student performance will follow the established academic grading policy outlined in Policy #46: Policy on Undergraduate Grading, Promotion, and Academic Standing (the “the GPA Policy”) at www.ryerson.ca/senate/policies/. The grading system is summarized below:

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Definition Letter Grade Grade Point Percentage Range

Excellent

A+ 4.33 90-100

A 4.00 85-89

A- 3.67 80-84

Good

B+ 3.33 77-79

B 3.00 73-76

B- 2.67 70-72

Satisfactory

C+ 2.33 67-69

C 2.00 63-66

C- 1.67 60-62

Marginal

D+ 1.33 57-59

D 1.00 53-56

D- 0.67 50-52

Unsatisfactory F 0.00 0-49