burt's bees media plan
TRANSCRIPT
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HoneB
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MEDIAPLANBOOK
BY
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SITUATION ANALYzIS Brand History
What they are Previous and Recent Market Activities
Natural Vs.
Find Your Burt
Analysing the Competition Market Share Report
AD Spent Chapstick
Carmex
Blistex
Burts Bees PLC and Our Marketing Problem
MARKETING STRATEGY Swot Analyzis
Strenghts
Weaknesses Opportunities
hreats Competitions Brief Analysis
Chapstick Blistex
Carmex
Target Selection
BDI and CDI Quintile
Choices3 Data SOV and Media Mix
MEDIA OBJECTIVES
Media Objective
Media Stratgeies and Tactics Overall Target Coverage
Overall Media Budget Regionality
Seasonality
Scheduling
INDEX
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MEDIA SELECTION Budget Constraints
Media Classes/Vehicle Selection Advertising Flowchart
CREATIVE STRATEGY
Creative Strategy: How and What to
Say Creative Constraints in Media Selec-
tionPROMOTION STRATEGY AND IMC EFFORTS
COPY/TEST EVALUATION OF THE PLAN
THANK YOU
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situation analysis
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1984
1991
1998
2009
Burts Bees
started in Maine as a
candle company.
Burts Bees was
generating $8 million
in annual sales!
2009 marked
their 25th year as a
personal care company.
Thecompany started
growing and decided
to move from candles to
lip balm.25
4
BRAND HISTORY
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*One of the only all-natural and organic personal care productmanufacturers
*Firm believer in preserving the environment and avoiding synthetic
ingredients in their products
~All lip balm containers are recycled plastic
~All ingredients in their products can be found natu-
rally in the environment
~They even use vegetable-based inks for their labels
WHAT THEY ARE
5
100%ORGANIC
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NATURAL VS.Making its debut in February of 2008, the Natural Vs. campaign
was created to address confusion among consumers regarding what
constitutes a truly natural product. The campaign was launched in
print and showcased the difference between the benefits of using
the natural ingredients in Burts Bees products vs. the synthetic
ingredients found in other personal care product lines.
PREVIOUS AND RECENT MARKET ACTIVITY
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FIND YOUR BURTThis campaign launched on the 40th anniversary of Earth Day, in
April of 2010. The company called on consumers to Find their
Burt, and discover the earth-friendly potential in all of them. The
campaign, which was online, was launched in conjunction with
www.findyourburt.com. While visiting the site, viewers were invited
into a virtual reality to experience what life was like for Burt him-
self. Viewers could upload pictures of themselves and have them
Burtified.
The site also divulged plenty of information about how Burts
Bees was finding their own Burt, taking viewers through their
production process and explaining to them exactly how they were
trying to stay an eco-friendly business. The campaign resulted in
more than 63 million impressions, was covered on The Today
Show, and the average time spent on findyourburt.com went up to
six minutes per user.
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PLCIn the lip balm category, our clients product could be categorized
in the maturity stage. However, because its more of a niche prod-
uct (100% natural, organic lip balm) it can be categorized in the
growth stage. Based on this, we can conclude that our client needs
an advertising campaign that accomplishes both reach and frequen-
cy. Our goal is to increase the size of the market within our
targetwomen 18-24by changing our primary advertising
medium.
MARKETING PROBLEMThe lip balm market is dominated by our competitors: Chapstick
and Carmex. Our brand is not getting the attention it deserves from
the young, female demographic, which is the problem were facing:
How can we increase sales of our product enough that we can
effectively compete with the larger brands in the market?
PLC AND OUR MARKETING PROBLEM
8
GROWTH
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19.5%
6.6%6.6%
6.4%
6.1%
AbrevaBlistex
chapstick
Burts bees
carmex
Table 1
MARKET SHARE REPORTAs shown in Table 1, Abreva dominates the market, boasting a
19.5% market share over the next highest brandsBurts Bees and
Chapstickat 6.6%. Carmex trails at third, with Blistex bringing up
the rear. Abreva, however, largely focuses on producing medicated
lip balm, meaning it is targeted at health-related issues such as
cold sores. Because their market share is higher than our clients
by more than 10%, Abreva is an indirect competitor to our brand.
Conversely, Chapstick, Blistex and Carmex are our primary competi-
tors.
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ANALYZING THE COMPETITION
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1,104.30
23.1
1,352.80
389.1
Network tvnetwork radio
tv spot
Syndication
829.6
PRINT
Table 2 Table 3
CHAPSTICKAs shown in Table 2, Chapstick is our largest direct competitor
within our market, controlling an equal market share as our client
at 6.6%. The majority of their ad budget is allocated to TV syndi-
cation. They also spend a significant amount on network TV, with a
significantly lower portion going toward radio and TV spots.
CARMEXAs shown in Table 3, Carmex is our next largest competitor after
Chapstick. They focus all of their ad dollars in print. They do,
however, have a fairly strong following online (Facebook & Twitter).
It seems that this brand interacts with consumers through its social
media platforms fairly regularly, including retweets on Twitter and
product giveaways to consumers who leave positive comments on
their Facebook page.
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AD $ SPENT(000)
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1,070.20
16.8
771.7
522.2
Network tvnetwork radio
tv spot
Syndication
3,374.40
PRINT
Table 4 Table 5
BLISTEXAccording to Table 4, Blistex spends most of their media budget
in network TV advertising, followed by TV syndication and a fairly
large portion in radio as well.
BURTS BEESAs seen in Table 5, Burts Bees allocates 100% of its budgetowardprint.
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TARGET SELECTION
Based on our Choic-
es3 research, as shown
in Table 6, we have
chosen women between
the ages of 18 and 24
for our primary target
audience. Our second-
ary target will be
women between the
ages of 35 and 44.Based on further
research, it appears our
competition, with the
exception of Blistex, has
the same primary target
audience (Blistex has a
primary of women
45-54). We chose ourprimary target because
men are not known to
use lip balmits a
feminine product. We
chose such a young
demographic because
women of that age
group are more focusedon their appearance
women 18-24 Base (000)
115,354 11,787
1,610
2,151
1,503
2,254
100
13.7
18.2
21.2
19.1
10.2
13.3
11.5
11.9
10
100
130
112
117
98
12,126
18,732
20,981
22,521
Proj (000) pct_down pct_acrs index
total
18-24
25-34
35-44
45-54
Table 6than women in an older
age bracket, and because
the natural, organic vibe
that our client has been
striving to be known for
appeals to a much
younger audience. As
indicated by the table
above, the data confirms
that women between 18
and 24 are 30% more
likely than the average
adult to use Burts Bees
lip balm.
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13
JULIA
Age:20
School:Penn State
Hometown:Chicago, IL
Major:Secondary Education
Hobbies:English, Photography, Ice Skating, Late-Night Movies
I was born and raised in the North, and I still live there to this
day. Ive gotten into the habit of bringing my Burts Bees with me
everywhere I go to protect myself from the cold temperatures!
JASMINE
Age:35
Facts:Mother of 3 (2 boys, 1 girl)
Hometown:San Francisco, CA
Occupation:Hospital Receptionist
I love how natural Burts Bees is. My kids have sensitive skin, and I
can put my worries to rest knowing the all-natural ingredients in
Burts Bees will keep my childrens lips healthy.
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BDI AND CDITable 7 contains data
regarding our clients
BDI for our primarytarget audience. Ac-
cording to the research,
the Northeast should be
their primary region of
focus, because the
women there are 18%
more likely to use their
product than the aver-age adult. The West
should be their second-
ary target region.
Table 8 displays
numbers for our clients
CDI. Based on our
research, it appears that
our primary target is 8%more likely to use lip
balm products in the
Northeast than anywhere
else, with the Midwest
being a close second.
BDI Base (000)
12,126 1,610
328
425
448
410
100
20.4
26.4
27.8
25.4
13.3
15.7
14.9
9.86
15.5
100
118
112
74
117
2,093
2.845
4,542
2,646
Proj (000) pct_down pct_acrs index
total
Northeast
Midwest
south
west
Table 7
CDI Base (000)
9,214
1,7112,273
3,339
1,891
100
18.624.7
36.2
20.5
76
81.879.9
73.5
71.5
100
108105
97
94
Proj (000) pct_down pct_acrs index
Table 8
total
NortheastMidwest
south
west
12,126
2,0932.845
4,542
2,646
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QUINTILEIt is generally known
that the 18-24 age
group uses the Internetmore than any other
medium out there. We
conducted research
based on this assump-
tion and were proven
correct. Table 9
displays Internet Quintile
information for ourprimary target audience.
The Internet is a strong
medium to use for our
target audience because
the women in quintiles I
and II are 107% and
155% respectively, more
likely to see ads we
place on the Internet
than the average adult.
INTERNET USE 18-24AT WORK
Base (000) Proj (000) pct_down pct_acrs index
total
QUINTILE 1
QUINTILE 2
QUINTILE 3
QUINTILE 4
12,126 1,610
166
209
16
80
100
10.3
12.9
1.02
4.95
13.3
27.5
33.9
2.56
13.4
100
207
255
19
101
603
616
639
593
QUINTILE 5 192 11.9 18.5 1391.040
Table 9
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CHOICES3 DATA
Table 5 displays
general demographic
information about those
who use Burts Bees lip
balm. According to the
data, women are 63%
more likely to use our
clients brand.
general demos Base (000)
222,622 13,978
2,190
11,787
1,870
2,731
3.061
2,627
2,913
4,103
3,174
100
15.7
84.3
13.4
19.5
21.9
18.8
20.8
29.4
22.7
6.28
2.04
10.2
7.65
7.65
7.51
6
9.22
8.48
4.46
100
33
163
122
122
120
96
147
135
71
107,268
115,354
24,422
35,682
40,735
43,788
31,608
48,359
71,198
Proj (000) pct_down pct_acrs index
total
men
woman
18-24
25-34
35-44
45-54
graduated college
attended high school
Attended college(1 to 3 years)
Table 10
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Table 11 Table 12 17
SOV AND MEDIA MIX $(000)
total
NetworkRadio
Tv SPOT
Cable TV
Printtv syndication
Network tv
BLISTEX
burts bees
carmex
chapstick 23.5
8.2
35.0
50.8
63.7
100
57.9
0 0
0
0 0 0 0
19.7
33.3
0 0
0
0
0
80.3
49.2
36.342.1
100
00
NetworkRadio
Tv SPOT
Cable TV
Printtv syndication
Network tv
BLISTEX
burts bees
carmex
chapstick
31.238.2
11.0
0.7
0
0
0
0 0
0
00 0
0 0 0.7 0
44.9
32.4 21.9
100100
0
0
SOV
According to Table 11, our client is dominant in the print arena,
competing only with one other brandCarmex. We intend to main-
tain the majority of our budget going toward print, while a portion of
it be designated toward Internet advertising to better reach our
primary target audience.
MEDIA MIX
As shown in Table 12, our client does not have a diverse media
mix compared to the competition. We do plan to diversify our
brands media mix, but not by breaking into TV or radiomedia that
are already controlled by the larger name brands. Rather, we are
going to split our budget between print and digital, a medium that
will be much more effective in reaching our primary target audi-
ence.
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OCT-FEB
75% 50%
50%75%
MAR-SEPTREACH
ONLINE
PRINT
OCT-FEB
5 3
35
MAR-SEPTREACH
ONLINE
PRINT
OCT-FEB
375 150
150375
MAR-SEPTREACH
ONLINE
PRINT
REACH, FREQUENCY AND GRP
18
SOV AND MEDIA MIX $(000)
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marketing strategy
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$
STRENGHTS*Young audience is very attracted to the environmental philosophy
that the company supports
*Sales have increased
*High reach to women
*They have proved to be transparent with their clients
*Brand image is very feminine, appeals to our target
WEAKNESSES*Their advertising campaigns are fairly limited:
~Their paid advertising is mostly print
~Competitors have better interactive strategies
~Not enough of a digital presence
*Expensive product
SWOT ANALYSIS
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PRINT
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OPPORTUNITIES*Burts Bees can designate a larger portion of its advertising
budget toward digital, a more appropriate medium for our age group.
*Increase sales of lip balm by appealing to the younger demo-
graphics
*Come up with a creative strategy that will appeal more to our
target
*Become a more interactive brand with its customers using alterna-
tive advertising and trying to make their audience more involved
~They started to do something very interesting with
the Find your Burt campaign, but that was the last
of their interactive.
THREATS*Competitors have stronger brand recognition
*Competitors have a stronger digital and interactive presence
*Better interaction between other brands and their audience
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INTERACTIO
N
digital
$
salesincrease
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CHAPSTICKStrenghts
*Interactive with consumers
*Advertising done through a diverse range of media
*Product is marketed toward men and women
*Very high market share among competitors
*Very cheap
Weaknesses
*The organic and natural status of a product is becoming more
relevant for consumers, especially for personal care products.
Chapstick is not following this trend.
*Poor handling of its social media accounts
BLISTEX
Strenghts
*More diverse advertising media
*Fairly strong interaction with consumers online
Weaknesses
*Small advertising budget
*Social presence is limited only to Facebook
CARMEXStrenghts
*Strong interaction with consumers online
*Large following on both Facebook and Twitter
*Engages consumers in promotional giveaways on social platforms
Weaknesses
*Only advertises in print
*Small advertising budget
*Reach and frequency is impacted based on only using print
medium
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COMPETITIONS BRIEF ANALYSIS
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Our main advertising objective of our campaign is to increase
brand awareness among females 18-24, to make them more aware
of the various lip balm options (tinted, hypoallergenic) our client
offers, as well as their complete dedication to environmental pres-
ervation. Our secondary objective is to increase the unaided brand
recall of our clients advertisements, similar to that of our competi-
torsChapstick. We want to motivate consumers to consider
Burts Bees lip balm when purchasing lip care products or referring
lip balm to a friend. Burts Bees has built a strong image of using
all-natural ingredients and promoting environmentally friendlymanufacturing practices. Through our advertising, we plan to
intensify this image and direct it toward our target audience.
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MARKETING/ADVERTISING OBJECTIVES