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  • 7/22/2019 Burt's Bees Media Plan

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    MEDIAPLANBOOK

    BY

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    SITUATION ANALYzIS Brand History

    What they are Previous and Recent Market Activities

    Natural Vs.

    Find Your Burt

    Analysing the Competition Market Share Report

    AD Spent Chapstick

    Carmex

    Blistex

    Burts Bees PLC and Our Marketing Problem

    MARKETING STRATEGY Swot Analyzis

    Strenghts

    Weaknesses Opportunities

    hreats Competitions Brief Analysis

    Chapstick Blistex

    Carmex

    Target Selection

    BDI and CDI Quintile

    Choices3 Data SOV and Media Mix

    MEDIA OBJECTIVES

    Media Objective

    Media Stratgeies and Tactics Overall Target Coverage

    Overall Media Budget Regionality

    Seasonality

    Scheduling

    INDEX

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    MEDIA SELECTION Budget Constraints

    Media Classes/Vehicle Selection Advertising Flowchart

    CREATIVE STRATEGY

    Creative Strategy: How and What to

    Say Creative Constraints in Media Selec-

    tionPROMOTION STRATEGY AND IMC EFFORTS

    COPY/TEST EVALUATION OF THE PLAN

    THANK YOU

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    situation analysis

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    1984

    1991

    1998

    2009

    Burts Bees

    started in Maine as a

    candle company.

    Burts Bees was

    generating $8 million

    in annual sales!

    2009 marked

    their 25th year as a

    personal care company.

    Thecompany started

    growing and decided

    to move from candles to

    lip balm.25

    4

    BRAND HISTORY

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    *One of the only all-natural and organic personal care productmanufacturers

    *Firm believer in preserving the environment and avoiding synthetic

    ingredients in their products

    ~All lip balm containers are recycled plastic

    ~All ingredients in their products can be found natu-

    rally in the environment

    ~They even use vegetable-based inks for their labels

    WHAT THEY ARE

    5

    100%ORGANIC

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    NATURAL VS.Making its debut in February of 2008, the Natural Vs. campaign

    was created to address confusion among consumers regarding what

    constitutes a truly natural product. The campaign was launched in

    print and showcased the difference between the benefits of using

    the natural ingredients in Burts Bees products vs. the synthetic

    ingredients found in other personal care product lines.

    PREVIOUS AND RECENT MARKET ACTIVITY

    6

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    FIND YOUR BURTThis campaign launched on the 40th anniversary of Earth Day, in

    April of 2010. The company called on consumers to Find their

    Burt, and discover the earth-friendly potential in all of them. The

    campaign, which was online, was launched in conjunction with

    www.findyourburt.com. While visiting the site, viewers were invited

    into a virtual reality to experience what life was like for Burt him-

    self. Viewers could upload pictures of themselves and have them

    Burtified.

    The site also divulged plenty of information about how Burts

    Bees was finding their own Burt, taking viewers through their

    production process and explaining to them exactly how they were

    trying to stay an eco-friendly business. The campaign resulted in

    more than 63 million impressions, was covered on The Today

    Show, and the average time spent on findyourburt.com went up to

    six minutes per user.

    7

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    PLCIn the lip balm category, our clients product could be categorized

    in the maturity stage. However, because its more of a niche prod-

    uct (100% natural, organic lip balm) it can be categorized in the

    growth stage. Based on this, we can conclude that our client needs

    an advertising campaign that accomplishes both reach and frequen-

    cy. Our goal is to increase the size of the market within our

    targetwomen 18-24by changing our primary advertising

    medium.

    MARKETING PROBLEMThe lip balm market is dominated by our competitors: Chapstick

    and Carmex. Our brand is not getting the attention it deserves from

    the young, female demographic, which is the problem were facing:

    How can we increase sales of our product enough that we can

    effectively compete with the larger brands in the market?

    PLC AND OUR MARKETING PROBLEM

    8

    GROWTH

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    19.5%

    6.6%6.6%

    6.4%

    6.1%

    AbrevaBlistex

    chapstick

    Burts bees

    carmex

    Table 1

    MARKET SHARE REPORTAs shown in Table 1, Abreva dominates the market, boasting a

    19.5% market share over the next highest brandsBurts Bees and

    Chapstickat 6.6%. Carmex trails at third, with Blistex bringing up

    the rear. Abreva, however, largely focuses on producing medicated

    lip balm, meaning it is targeted at health-related issues such as

    cold sores. Because their market share is higher than our clients

    by more than 10%, Abreva is an indirect competitor to our brand.

    Conversely, Chapstick, Blistex and Carmex are our primary competi-

    tors.

    9

    ANALYZING THE COMPETITION

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    1,104.30

    23.1

    1,352.80

    389.1

    Network tvnetwork radio

    tv spot

    Syndication

    829.6

    PRINT

    Table 2 Table 3

    CHAPSTICKAs shown in Table 2, Chapstick is our largest direct competitor

    within our market, controlling an equal market share as our client

    at 6.6%. The majority of their ad budget is allocated to TV syndi-

    cation. They also spend a significant amount on network TV, with a

    significantly lower portion going toward radio and TV spots.

    CARMEXAs shown in Table 3, Carmex is our next largest competitor after

    Chapstick. They focus all of their ad dollars in print. They do,

    however, have a fairly strong following online (Facebook & Twitter).

    It seems that this brand interacts with consumers through its social

    media platforms fairly regularly, including retweets on Twitter and

    product giveaways to consumers who leave positive comments on

    their Facebook page.

    10

    AD $ SPENT(000)

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    1,070.20

    16.8

    771.7

    522.2

    Network tvnetwork radio

    tv spot

    Syndication

    3,374.40

    PRINT

    Table 4 Table 5

    BLISTEXAccording to Table 4, Blistex spends most of their media budget

    in network TV advertising, followed by TV syndication and a fairly

    large portion in radio as well.

    BURTS BEESAs seen in Table 5, Burts Bees allocates 100% of its budgetowardprint.

    11

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    12

    TARGET SELECTION

    Based on our Choic-

    es3 research, as shown

    in Table 6, we have

    chosen women between

    the ages of 18 and 24

    for our primary target

    audience. Our second-

    ary target will be

    women between the

    ages of 35 and 44.Based on further

    research, it appears our

    competition, with the

    exception of Blistex, has

    the same primary target

    audience (Blistex has a

    primary of women

    45-54). We chose ourprimary target because

    men are not known to

    use lip balmits a

    feminine product. We

    chose such a young

    demographic because

    women of that age

    group are more focusedon their appearance

    women 18-24 Base (000)

    115,354 11,787

    1,610

    2,151

    1,503

    2,254

    100

    13.7

    18.2

    21.2

    19.1

    10.2

    13.3

    11.5

    11.9

    10

    100

    130

    112

    117

    98

    12,126

    18,732

    20,981

    22,521

    Proj (000) pct_down pct_acrs index

    total

    18-24

    25-34

    35-44

    45-54

    Table 6than women in an older

    age bracket, and because

    the natural, organic vibe

    that our client has been

    striving to be known for

    appeals to a much

    younger audience. As

    indicated by the table

    above, the data confirms

    that women between 18

    and 24 are 30% more

    likely than the average

    adult to use Burts Bees

    lip balm.

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    13

    JULIA

    Age:20

    School:Penn State

    Hometown:Chicago, IL

    Major:Secondary Education

    Hobbies:English, Photography, Ice Skating, Late-Night Movies

    I was born and raised in the North, and I still live there to this

    day. Ive gotten into the habit of bringing my Burts Bees with me

    everywhere I go to protect myself from the cold temperatures!

    JASMINE

    Age:35

    Facts:Mother of 3 (2 boys, 1 girl)

    Hometown:San Francisco, CA

    Occupation:Hospital Receptionist

    I love how natural Burts Bees is. My kids have sensitive skin, and I

    can put my worries to rest knowing the all-natural ingredients in

    Burts Bees will keep my childrens lips healthy.

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    14

    BDI AND CDITable 7 contains data

    regarding our clients

    BDI for our primarytarget audience. Ac-

    cording to the research,

    the Northeast should be

    their primary region of

    focus, because the

    women there are 18%

    more likely to use their

    product than the aver-age adult. The West

    should be their second-

    ary target region.

    Table 8 displays

    numbers for our clients

    CDI. Based on our

    research, it appears that

    our primary target is 8%more likely to use lip

    balm products in the

    Northeast than anywhere

    else, with the Midwest

    being a close second.

    BDI Base (000)

    12,126 1,610

    328

    425

    448

    410

    100

    20.4

    26.4

    27.8

    25.4

    13.3

    15.7

    14.9

    9.86

    15.5

    100

    118

    112

    74

    117

    2,093

    2.845

    4,542

    2,646

    Proj (000) pct_down pct_acrs index

    total

    Northeast

    Midwest

    south

    west

    Table 7

    CDI Base (000)

    9,214

    1,7112,273

    3,339

    1,891

    100

    18.624.7

    36.2

    20.5

    76

    81.879.9

    73.5

    71.5

    100

    108105

    97

    94

    Proj (000) pct_down pct_acrs index

    Table 8

    total

    NortheastMidwest

    south

    west

    12,126

    2,0932.845

    4,542

    2,646

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    15

    QUINTILEIt is generally known

    that the 18-24 age

    group uses the Internetmore than any other

    medium out there. We

    conducted research

    based on this assump-

    tion and were proven

    correct. Table 9

    displays Internet Quintile

    information for ourprimary target audience.

    The Internet is a strong

    medium to use for our

    target audience because

    the women in quintiles I

    and II are 107% and

    155% respectively, more

    likely to see ads we

    place on the Internet

    than the average adult.

    INTERNET USE 18-24AT WORK

    Base (000) Proj (000) pct_down pct_acrs index

    total

    QUINTILE 1

    QUINTILE 2

    QUINTILE 3

    QUINTILE 4

    12,126 1,610

    166

    209

    16

    80

    100

    10.3

    12.9

    1.02

    4.95

    13.3

    27.5

    33.9

    2.56

    13.4

    100

    207

    255

    19

    101

    603

    616

    639

    593

    QUINTILE 5 192 11.9 18.5 1391.040

    Table 9

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    16

    CHOICES3 DATA

    Table 5 displays

    general demographic

    information about those

    who use Burts Bees lip

    balm. According to the

    data, women are 63%

    more likely to use our

    clients brand.

    general demos Base (000)

    222,622 13,978

    2,190

    11,787

    1,870

    2,731

    3.061

    2,627

    2,913

    4,103

    3,174

    100

    15.7

    84.3

    13.4

    19.5

    21.9

    18.8

    20.8

    29.4

    22.7

    6.28

    2.04

    10.2

    7.65

    7.65

    7.51

    6

    9.22

    8.48

    4.46

    100

    33

    163

    122

    122

    120

    96

    147

    135

    71

    107,268

    115,354

    24,422

    35,682

    40,735

    43,788

    31,608

    48,359

    71,198

    Proj (000) pct_down pct_acrs index

    total

    men

    woman

    18-24

    25-34

    35-44

    45-54

    graduated college

    attended high school

    Attended college(1 to 3 years)

    Table 10

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    Table 11 Table 12 17

    SOV AND MEDIA MIX $(000)

    total

    NetworkRadio

    Tv SPOT

    Cable TV

    Printtv syndication

    Network tv

    BLISTEX

    burts bees

    carmex

    chapstick 23.5

    8.2

    35.0

    50.8

    63.7

    100

    57.9

    0 0

    0

    0 0 0 0

    19.7

    33.3

    0 0

    0

    0

    0

    80.3

    49.2

    36.342.1

    100

    00

    NetworkRadio

    Tv SPOT

    Cable TV

    Printtv syndication

    Network tv

    BLISTEX

    burts bees

    carmex

    chapstick

    31.238.2

    11.0

    0.7

    0

    0

    0

    0 0

    0

    00 0

    0 0 0.7 0

    44.9

    32.4 21.9

    100100

    0

    0

    SOV

    According to Table 11, our client is dominant in the print arena,

    competing only with one other brandCarmex. We intend to main-

    tain the majority of our budget going toward print, while a portion of

    it be designated toward Internet advertising to better reach our

    primary target audience.

    MEDIA MIX

    As shown in Table 12, our client does not have a diverse media

    mix compared to the competition. We do plan to diversify our

    brands media mix, but not by breaking into TV or radiomedia that

    are already controlled by the larger name brands. Rather, we are

    going to split our budget between print and digital, a medium that

    will be much more effective in reaching our primary target audi-

    ence.

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    OCT-FEB

    75% 50%

    50%75%

    MAR-SEPTREACH

    ONLINE

    PRINT

    OCT-FEB

    5 3

    35

    MAR-SEPTREACH

    ONLINE

    PRINT

    OCT-FEB

    375 150

    150375

    MAR-SEPTREACH

    ONLINE

    PRINT

    REACH, FREQUENCY AND GRP

    18

    SOV AND MEDIA MIX $(000)

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    marketing strategy

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    $

    STRENGHTS*Young audience is very attracted to the environmental philosophy

    that the company supports

    *Sales have increased

    *High reach to women

    *They have proved to be transparent with their clients

    *Brand image is very feminine, appeals to our target

    WEAKNESSES*Their advertising campaigns are fairly limited:

    ~Their paid advertising is mostly print

    ~Competitors have better interactive strategies

    ~Not enough of a digital presence

    *Expensive product

    SWOT ANALYSIS

    20

    PRINT

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    OPPORTUNITIES*Burts Bees can designate a larger portion of its advertising

    budget toward digital, a more appropriate medium for our age group.

    *Increase sales of lip balm by appealing to the younger demo-

    graphics

    *Come up with a creative strategy that will appeal more to our

    target

    *Become a more interactive brand with its customers using alterna-

    tive advertising and trying to make their audience more involved

    ~They started to do something very interesting with

    the Find your Burt campaign, but that was the last

    of their interactive.

    THREATS*Competitors have stronger brand recognition

    *Competitors have a stronger digital and interactive presence

    *Better interaction between other brands and their audience

    21

    INTERACTIO

    N

    digital

    $

    salesincrease

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    CHAPSTICKStrenghts

    *Interactive with consumers

    *Advertising done through a diverse range of media

    *Product is marketed toward men and women

    *Very high market share among competitors

    *Very cheap

    Weaknesses

    *The organic and natural status of a product is becoming more

    relevant for consumers, especially for personal care products.

    Chapstick is not following this trend.

    *Poor handling of its social media accounts

    BLISTEX

    Strenghts

    *More diverse advertising media

    *Fairly strong interaction with consumers online

    Weaknesses

    *Small advertising budget

    *Social presence is limited only to Facebook

    CARMEXStrenghts

    *Strong interaction with consumers online

    *Large following on both Facebook and Twitter

    *Engages consumers in promotional giveaways on social platforms

    Weaknesses

    *Only advertises in print

    *Small advertising budget

    *Reach and frequency is impacted based on only using print

    medium

    22

    COMPETITIONS BRIEF ANALYSIS

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    Our main advertising objective of our campaign is to increase

    brand awareness among females 18-24, to make them more aware

    of the various lip balm options (tinted, hypoallergenic) our client

    offers, as well as their complete dedication to environmental pres-

    ervation. Our secondary objective is to increase the unaided brand

    recall of our clients advertisements, similar to that of our competi-

    torsChapstick. We want to motivate consumers to consider

    Burts Bees lip balm when purchasing lip care products or referring

    lip balm to a friend. Burts Bees has built a strong image of using

    all-natural ingredients and promoting environmentally friendlymanufacturing practices. Through our advertising, we plan to

    intensify this image and direct it toward our target audience.

    23

    MARKETING/ADVERTISING OBJECTIVES