building trust in a smart society - kpmg · © 2019 kpmg advisory n.v., registered with the trade...

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© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International. Building trust in a Smart Society

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Page 1: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Building trust in a Smart Society

Page 2: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

prof. dr. Sander Klous

CV

Big Data Ecosystems

in Business and Society

University of Amsterdam

Partnerin charge of

Data & Analytics

KPMG Advisory

@sanderklous

http://nl.linkedin.com/in/sanderklous

Page 3: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Page 4: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Living in a Smart Society

Invisible barbed wire

Page 5: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Living in a Smart Society

Invisible barbed wireLiving in a Smart Society

Issues with analytics

Trusted analytics

Cyber security

IT architecture

Data governance

User Interaction

Ethics

Algorithm reliability

Classical

Page 6: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Living in a Smart Society

Issues with analyticsLiving in a Smart Society

Algorithm reliability

Cyber security

IT architecture

Data governance

User Interaction

Ethics

Algorithm reliability

Trusted analytics

Classical

Algorithm reliability

Page 7: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Cyber security

IT architecture

Data governance

User Interaction

Ethics

Algorithm reliability

Trusted analytics

Classical

Ethics

Psychiatry:Predicting patient

violence

Living in a Smart Society

Algorithm reliabilityLiving in a Smart Society

Ethics

Page 8: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Cyber security

IT architecture

Data governance

User Interaction

Ethics

Algorithm reliability

Trusted analytics

Classical

User Interaction

Living in a Smart Society

EthicsLiving in a Smart Society

User Interaction

MagicWord

Page 9: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Trust

Auditing AI

Methodology

Challenges

How does audit build trust?

Experience

Reputation

Brand

Design implementation

and effectivenessThree lines of

defenceMateriality (relevance)

Agility

Explainability(of algorithm and

of audit)Independence

Page 10: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Auditing AI

AI Risk Index

Medium HighLow

Likelihood

Low

Med

ium

Hig

h

Alg

ori

thm

Imp

act

High risk

Medium risk

Low risk

Page 11: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Trust

Drivers

Regulatory demand

Client driven

Page 12: Building trust in a Smart Society - KPMG · © 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, isa member firm of theKPMG network

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved. The name KPMG and logo are registered trademarks of KPMG International.

Examples

Commercially impactful algorithms