building trust between board and members
DESCRIPTION
Presentation on what trust is and how to build it in the association leadership context.TRANSCRIPT
Building Trust Between Members
and the Boardby Jamie Notter
Vice President, Organizational Effectiveness
2010 VAR Local Association Leadership ConferenceMarch 25, 2010
http://www.flickr.com/photos/12836528@N00/1303402061
associations are not easy
3
data
http://www.history.navy.mil/photos/images/s-file/s584156c.htm
community
http://www.flickr.com/photos/niallkennedy/40727794/
trust
http://www.flickr.com/photos/joi/2941559903/
what is trust?
3
what is trust?
1.You are competent.
2.You won’t hurt me.
3.You will protect me.
how do you build trust?
4
consistency
http://picasaweb.google.com/lh/photo/HAmLBMqMy3PQYG3cds1H4Q
transparency
http://www.flickr.com/photos/mjkmjk/483130093/
truth
truth
http://www.flickr.com/photos/doctorow/2869332715/
letting go
http://www.flickr.com/photos/eyeliam/1368228262/in/set-72157600350369019/
consistencytransparency
truthletting go
there is a bigger problem
trustconsistency
transparency
truth
letting go
organizations
orders
brand
message
control
maybe our organizations
need to bemore human