1. What does this talk have to do with SPM?

2. How can this help you with team building?

3. What was your favorite point or example?

4. What are the speaker's three "call to action" points?

Team’s ability is based more on its personality than its experience level

Software Projects are Cultural Events

Project Managers should match individuals' personalities to responsibilities

Responsibilities should be clear

Software Engineering InstitutePeople Capability Maturity Model

www.sei.cmu.edu/cmm-p

The People Capability Maturity Model (People CMM) is a framework that helps organizations successfully address their critical people issues. Based on the best current practices in fields such as human resources, knowledge management, and organizational development, the People CMM guides organizations in improving their processes for managing and developing their workforces. The People CMM helps organizations characterize the maturity of their workforce practices, establish a program of continuous workforce development, set priorities for improvement actions, integrate workforce development with process improvement, and establish a culture of excellence. Since its release in 1995, thousands of copies of the People CMM have been distributed, and it is used worldwide by organizations, small and large.

Science of Personality Types

Myers-BriggsMyers-BriggsExtravert (E) Introvert (I)Sensing (S) Intuitive (N)Thinking (T) Feeling (F)Perceiving (P) Judging (J)

McFletcherMcFletcher Personal Stress

◦ happens when Responsibility ≠ Authority◦ leads to Low Productivity, Apathy, …

Organizational Stress◦ caused by too many activities◦ leads to Poor Quality, missed deadlines

WorkStyle Patterns Inventory

What is the number What is the number one predictor of a one predictor of a group’s productivity?group’s productivity?

What can we do to What can we do to improve productivity?improve productivity?

Biggest influence on Productivity is Team Cohesion

Team cohesion influences how the team reacts to external influences, internal problems, and project challenges

Monitor and Manage Culture, as well as technical issues

1)Understand each team member’s background and personality

2)Understand the Organizational Culture

3)Match Roles to Personalities

4)Promote individuals' Professional Development

Have members track their time

Make professional development a project goal

Let each member specify personal goals

Recognize long and short term development goals

Hire for trait. Train for Hire for trait. Train for skill.skill.

Someone is more likely to learn a new skill than change their personality.

Ability to learn is essential anyway.

Leader Listener Talker Expert Complainer …

Requirements Analyst Designer Quality Assurance Marketing / Customer Liaison Tools Expert Documentation Trainer …

DefinitionThe Staffing Plan defines the required human resources needed to deliver the desired project deliverables. It involves the selection and assignment of a Project Team. The Staffing Plan must provide the appropriate skill sets to manage the project and to perform the tasks that produce the specified project deliverables. It also needs to provide for any additional non-labor resources such as tools, equipment, or processes used by the project team.

Why is this important?It's important for a project to accomplish its objectives as efficiently as possible. This requires a project manager to skillfully allocate resources. Once a project's scope is defined, the management decisions relating to project resource assignments usually are the single most important factor in ensuring a project's ultimate successful outcome.

http://www.dis.wa.gov/pmframework/planning/staffing.htm

What is the purpose of assigning and documenting responsibility?

◦blame?

◦improved organization

◦making sure the task gets done

Responsibility◦Obligation to perform activity

Authority◦Right to make decision

Accountability

Reliability

Usual format is a spreadsheet.

RACI Matrix◦ Rows = people◦ Columns = tasks◦ Cells = relationships

R = Responsible A = Accountable C = Consulted I = Informed

http://www.nnh.com/ev/ram2.html

Organizational Breakdown Structure◦ next class

Resource Breakdown Structure◦ graph of resources by type

Responsibility Assignment Matrix (RAM)

RACI Matrix◦ responsible, accountable, consulted, informed

Position Descriptions◦ text-based descriptions

1. Which resource planning tool provides information on resource responsibility and accountability?A. OBSB. Resource breakdown structureC. RAMD. RACI

2. What is the primary purpose of the human resource plan?A. Identify and document roles, responsibilities, and skills necessary for

project goal fulfillmentB. Describe how the project team will interactC. Assemble the project teamD. Document strategies to motivate the project team

PMP Exam Cram by Michael SolomonPage 116

Answers1 - C2 - A

Software Project Management should be taught in the Psychology Department.

Hire skilled people with appropriate personalities.

Match tasks to personalities.

Manage the culture.

Take steps to improve your workforce.

Document Responsibilities.

Organizational Structures

Leadership ≠ Management