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Building Social Actionin Stockport

& Transition Planning for Service Users

22nd January 2015

Stockport VCSE Redesign Programme

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Welcome: Agenda & House-Keeping

TimeTitle

Start End

09:30 10:00 Registration

10:00 10:30Introduction & Overview: Social Action in support of Stockport's Prevention Strategy

10:30 10:50 Social Action in Stockport - Starting Point

10:50 11:10 An organisational development approach to Social Action.

11:10 11:30 Coffee Break

11:30 12:00 Using technology to increase Social Action

12:00 12:30 Social Action - Getting into the doing frame of mind.

12:30 13:00 LUNCH

Time Title13:00 13:30 LUNCH & PM Registration

13:30 14:00Transition planning for Users of current SMBC funded prevention services

14:00 14:45 Session 1

14:45 15:00 BREAK

15:00 15:50 Session 2

15:50 16:00 CLOSE

Workshop 1: Building Social Action in Stockport Workshop 2: Transition Planning for Service Users

N.B. Because of the nature of the commissioning process Stockport MBC have asked that with the afternoon session focussing on transition for service users, it should be limited to organisations who are currently providing functions that will not be present in the new prevention model.

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Introduction

• Ben Crouch is founder and Managing Director of Strong Roots CIC

• Experienced leader in the VCSE sector in variety of paid and voluntary roles.

• GMCVO Associate Consultant for the Stockport VCSE Redesign Programme.

• I will be live tweeting throughout the day so please join in:• #SocActStockport• @StockportMBC• @GMCVO• @StrongRootsCIC• @BenCrouchMcr

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• The Care Act (2014) is a fundamental driver for the design of Stockport’s new Prevention Service:• The vision of the Care Act (2014) is “Preventing, reducing and delaying the

need for health and care services for individuals at risk of developing needs (primary) and those with established conditions and complex care and support needs (secondary & tertiary)”.• The vision for Stockport’s Prevention Service is “Stockport residents will be

healthier, more independent and self-managing with improved health and well-being. Stockport will be a better place to live with stronger communities”.

Stockport – Prevention Strategy & Social Action

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• The 3 aims of Stockport’s ‘Theory of Change’:• Improved targeted prevention pathways with clear links to the health and

social care integrated programme and ‘Investing in Stockport’ outcomes.• Develop an innovative contract with VCSE to enable a focus on achieving

outcomes and added value through collaboration.• Develop and strengthen community capacity around agreed outcomes by

aligning People and Place.

• The 3 outcomes for the Prevention Strategy:• Increased social value. A shift towards more localised, sustainable

community provision across the health and social care sector.• People with identified needs are matched with community solutions through

improved targeted prevention pathways.• Increased social action, developing volunteer and peer-led solutions and

supporting new community groups to establish and flourish.

Stockport – Prevention Strategy & Social Action

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• The [possible & not exclusive] outcomes for individuals accessing Stockport’s new Prevention Service:

• Able to link in and benefit from community networks and support.

• Increased ability to self-manage conditions.

• Reduce feelings of loneliness and isolation.

• Reduced feelings of anxiety and depression.

• Support individuals to achieve and / or maintain maximum capacity and control of their social and economic independence.

Stockport – Prevention Strategy & Social Action

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• With resources reducing there is a strategic push from Central Govt and Stockport MBC’s Prevention Strategy to increase social action, community solutions and self-care.• During the workshop this morning you will:

1) Learn more about NESTA’s approach to social action and what this means to you.2) Hear from an organisation operating in Stockport with a golden rule of “don’t do

for others what they can do for themselves”.3) See how a charity developed an approach to ensure limited resources were

utilised to increase social action, significantly reduce costs and increased opportunities for it’s clients to contribute to the running of services.

4) Learn how user-friendly technology can positively impact on the lives of those being cared for and their carers.

5) Discuss the challenges to increase social action in Stockport and construct solutions to overcome them.

Stockport – Prevention Strategy & Social Action

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Q. What is Social Action?

• A literal definition would be ‘completingspecific actions that benefit others andsociety as a whole’.

• Sometimes I feel like we live in a worldwhere you:• Just add Persil “Social”

• ‘Social’ value• ‘Social’ impact• ‘Social’ accounts• ‘Social’ economy• ‘Social’ action

• But don’t get confused by the language.It will all come out in the wash ;-)

Q. What is ‘Social Action’?

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Q. What is Social Action?Q. What is ‘Social Action’?JUST ADD:

Social

Social

Social

Planning, Implementing and Reporting

What does it mean? VCSE Org specific Person specific

Aims Defining the impact / improvements required?

Strategic aims linked to vision / mission.

Can be unstructured or list of Personal Development Goals.

Action What specific actions will be taken to achieve the aims with the resources available?

Encouraging and mobilising individuals and communities to help each other.

Individuals freely taking action to benefit others.

Impact/Value Did you achieve your aims and what difference did you make?

Monitor and evaluation your outputs (targets against actuals) and outcomes.

Increase impact of resources, greater community cohesion and social inclusion.

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Volunteer

Roles

Magistrates

CharityTrustees

Befrienders&

Advocates

SchoolGovernor

s

SpecialConstabl

es

It is not a new thing!

In the 1850s families started to temporarily look after children who were being raised in the Workhouses

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• NESTA defines social action as “people helping people” – isn’t helping people the reason why VCSE sector exist?

• Group Exercise: You have 5 minutes to brainstorm the types of services that your organisation offers that involves “people helping people”. On the left hand side include volunteer / peer to peer delivered services and on the right hand side those services that are delivered by paid staff.

People helping People

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• Each table to nominate someone to feedback on their observations completing that exercise and reflecting on the strategic and person centred outcomes previously mentioned.

People helping People

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Building Social Action in Stockport Overview: Q&As

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Starting Point: Nicola Wallace-Dean

• You can follow Nicola and Starting Point on Twitter @ndeanstockport and @startpointSK6

• #SocActStockport

Nicola Wallace-Dean: Starting Point

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Nicola Wallace-Dean – Starting Point

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Starting Point: Nicola Wallace-DeanBen Crouch: An Organisational Development

Approach to increase Social Action

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Starting Point: Nicola Wallace-Dean

1-2-1 Counselling

Group Therapy

Peer-Support

Social Inclusion

Spaces & Promote

Self-Care Tools

Ben Crouch: An Organisational Development Approach to increase Social Action

Guiding Principles:Recovery and resilience focused client pathwaysenabling:Step Up - when needs escalate to an IAPT compliant serviceStep Down - when needs reducedStep Out – Encourage independenceEnsuring maximum impact from limited resources.

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Organisational Development Approach tomaximise Social Action

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BREAK: 11:10 till 11:30

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Starting Point: Nicola Wallace-Dean

• You can follow Health2Works on Twitter @health2works

• #SocActStockport

Steve Pashley: Health2Works

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Health2Works & RallyRound

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Group Exercise

• On your table I want you agree (you might need to vote to gain a consensus) on what you believe is the greatest challenge to significantly increasing Social Action across Stockport.• What SMART actions could be taken to overcome this challenge?• Create a poster to advise colleagues in the VCSE sector who were

unable to attend today:• Write the challenge at the top of the sheet of paper provided on your table

and illustrate/articulate the solutions you have developed. • There will be a prize for the table with the best looking poster which I’ll be

tweeting out over lunch.

Group Exercise: Challenges & Solutions

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Group Exercise

• What did you agree was the biggest challenge?

• What was one of the most interesting solutions?

• Who had the best poster?

Group Exercise: Plenary

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Group Exercise

• For those of you just attending this morning’s session, thank you for your time and contribution.

• Presentation materials will be made available.

• Please feel free to follow-up any questions over lunch.

• Those attending the afternoon session, reconvene at 13:30.

Thank You

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LUNCH: 12:30 – 13:30