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Building Leadership Teams Academy 2: Gauging Your Systemic Change Effort Participant Handouts © 2004 National Institute for Urban School Improvement™ Arizona State University P.O.Box 872011 Tempe Arizona 85287-2011 Phone 480.965.0391 Fax 480.727.7012 www.urbanschools.org MODULE 1

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 Building Leadership Teams 

Academy 2: Gauging Your Systemic Change Effort Participant Handouts 

© 2004 National Institute for Urban School Improvement™ Arizona State University P.O.Box 872011 Tempe

Arizona 85287-2011 Phone 480.965.0391 Fax 480.727.7012

www.urbanschools.org

MODULE 

© 2004 NIUSI www.urbanschools.org

  

Academy 2: Gauging Your Systemic Change Efforts 

sing a validated needs assessment, the BLT learns to gather, analyze, and develop plans for  systemic  change within  a  school.  Participants  gain  skills  in  change management: discovering the value in identifying systemic levels and key stakeholders within the levels 

to approach with change proposals, and use tools to implement change and identify their roles in the change process. 

Module Outcomes As  a  result  of  the  activities  and  information  shared  in  this  Leadership  Academy,  module participants will 

• Identify levels of systemic change 

• Explore and edit a survey tool for gathering evidence for current status at their site 

• Identify targets within the levels of systemic change 

• Develop strategies for leveraging change  

• Analyze the structural and human side of leading change efforts 

Agenda We constructed this Leadership Academy to occur within a 3‐hour timeframe with 15 minutes or so for breaks and other time adjustments. The times  listed below are approximate but reflect the time these activities and lecturettes have previously taken. Facilitators should be flexible, read their audience, and work to achieve the overall purpose and outcomes.  

TIME  EVENT 15 min  Introductions and Overview 40 min  Activity 1: Systemic Change 20 min  Lecturette 1: Leveraging Change through Strategic Planning 30 min  Activity 2: Leveraging Change 10 min  Break 20 min  Lecturette 2: Planning Change 25 min  Activity 3: Planning and Surveying Change 30 min  Leave‐taking and Feedback 

© 2004 NIUSI www.urbanschools.org

Module 1: Building Leadership Teams ‐ Academy 2: Gauging Systemic Change Efforts

Systemic Change Framework 

You have been provided with a “hot  topic”  that your  team must attempt  to  implement  in your school within 6 months. You may not personally agree with the change, but your task is to support the team and proceed with implementation.   Using  the Systemic Change Framework below, your  team must decide  at what  level  and with whom you have the best chance of carrying out this change. What issues will you bring to those people? 

Lecturette 1: Leveraging Change through Strategic Planning

Copyright 2004 NIUSI www.urbanschools.org 1

Lecturette 1:Leveraging Change through

Strategic Planning

Preparation

ImplementationSustainability

The Planned Change Process

1. Exploring

6. Assessing Progress

7. Growing

2. Assessment & Planning

3. Commitment Building

4. Implementing Change

5. IntegratingChange

The Planned Change Process

Step 1: Exploring:

• Identify a need or opportunity for improvement or change

• Involve Change Champions, Change Agents, or a Change Team

• Clearly identify the key stakeholders

• Build support and seed the organization for change 

• Contract for change by involving appropriate people

The Planned Change Process

Step 2: Assessment and Planning:

• Develop a plan to gather the necessary data and information 

• Apply the diagnosis

• Use the results for problem solving, action planning, and to modify the change strategy

The Planned Change Process

Step 3: Commitment Building:

• Clarify roles of key players in the change process 

• Communicate the change vision to people who can influence, or will be affected by the changes. 

The Planned Change Process

Lecturette 1: Leveraging Change through Strategic Planning

Copyright 2004 NIUSI www.urbanschools.org 2

Step 4: Implementing Change

• Educate and train key players in paradigms and skills 

• Select and implement strategies and changes

• Manage resistance to change

• Build in reliable feedback mechanisms

• Keep people focused on the vision

The Planned Change Process

Step 5: Integrating Change:

• Institutionalize changes 

• Follow‐through on commitments 

• Reinforce, reward, and communicate successes

• Learn from mistakes, make needed adjustments, keep people informed about progress, and integrate and culturize the changes

The Planned Change Process

Step 6: Assessing Progress

• Conduct a follow‐up diagnosis and use the results to: 

o Evaluate the program

o Improve the program

o Find opportunities for further development

o Discover what can be learned from the change process

The Planned Change Process

Step 7: Growing

• Develop a renewal plan

The Planned Change Process

Questions

© 2004 NIUSI www.urbanschools.org

Module 1: Building Leadership Teams ‐ Academy 2: Gauging Systemic Change Efforts

Change Management Checklist  STEP 1: EXPLORING

Identify a need or opportunity for improvement or change.

Involveme of one or more Change Champions, Change Agents, a Change Team, or some combination of each in a preliminary needs assessment and consideration of alternatives for change.

Clearly identify the key stakeholders, and explore ways to involve them in planning and managing the change process.

Build support and seed the organization for change (develop advocates, share information and ideas, etc).

Contract for change by involving appropriate people in the design, and negotiation of a change strategy that provides a clear vision of what needs to be done.

STEP 2: ASSESSMENT AND PLANNING

Develop a plan to gather the necessary data and information needed to clarify present realities, future ideals, and how to achieve the ideals.

Apply the diagnosis. Use the results of the diagnosis for problem

solving, action planning, and to modify the change strategy.

STEP 3: COMMITMENT BUILDING Clarify roles of the key players in the change

process (Change Leaders, Change Agents, Change Champions, and Change Teams). Involve each as much as is appropriate in the design and implementation of the change program.

Communicate the change vision to people who can impact, or will be impacted by the changes. Educate them on the change process, involve them when appropriate, and address their concerns and suggestions.

STEP 4: IMPLEMENTING CHANGE

Educate and train key players in the paradigms (thinking patterns and models) and skills needed to start the changes.

Select and implement the appropriate strategies and changes.

Manage resistance to change. Build in reliable feedback mechanisms to

monitor and manage the change process, and to make needed adjustments.

Keep people focused on the vision.

STEP 5: INTEGRATING CHANGE

Institutionalize changes by ensuring structures are aligned to facilitate and reinforce the desired changes. A team can be appointed to carry-out this important task.

Follow-through on commitments made in Implementing Change.

Reinforce, reward, and communicate successes. Learn from mistakes, make needed adjustments,

keep people informed about program progress, and integrate and culturize the changes.

STEP 6: ASSESSING PROGRESS

Conduct a follow-up diagnosis and use the results to: evaluate the program; improve the program; find opportunities for further development; and discover what can be learned from the change process.

STEP 7: GROWING

Develop a Renewal Plan to maintain gains, plan for future actions and improvements, share what has been learned with other parts of the organization, monitor progress, and prepare to respond quickly to needs for new directions.

NOTES

© 2004 NIUSI www.urbanschools.org

The Planned Change Process

1. Exploring1. Exploring

6. Assessing Progress6. Assessing Progress

7. Growing7. Growing

2. Assessment & Planning2. Assessment & Planning

3. Commitment Building3. Commitment Building

4. Implementing Change4. Implementing Change

5. Integrating5. IntegratingChangeChange

Module 1: Building Leadership Teams ‐ Academy 2: Gauging Your Systemic Change Efforts 

 

 

Lecturette 2: Planning Change

Copyright 2004 NIUSI www.urbanschools.org 1

Lecturette 2:Planning Change

• Effective change efforts begin with an assessment of the goals of a school to identify areas that need change.

• What will the school look like when the goal is met?

Needs Assessment

Goals to Outcomes

Increase teachers’understanding of culturally

responsive systems

Increased teacher capacity so that kids

become their own best resources

Synergistic partnership

Outside groups should be invited in to have

conversations with school personnel

•Teachers need increased practical understanding about developmental stages of learners

•Students own and operate their own learning to a high level; teachers facilitate that learning

Goals to Outcomes

Planning for Alternative Tomorrows with Hope (PATH) is a process for planning for the future.  Begin with the end in mind.

PATH Planning Process

Step 1: Ideal Outcome

• Dream Big! If everything goes as planned, what will the outcome be?  

• Describe the outcome, and keep it as your vision.

PATH Planning Process

Lecturette 2: Planning Change

Copyright 2004 NIUSI www.urbanschools.org 2

Step 2: What Change Needs to Happen?

• Brainstorm ideas about changes that must occur to achieve your vision.

• After identifying some potential changes, ask questions about each idea to narrow the focus of the change effort

PATH Planning Process

ImpactBig Picture

ScopeUrgency

PracticalityTrend

PriorityControl

Ask Questions to Focus the Change

Step 3: Who Do We Enlist?

• Identify and explore opportunities for collaboration

• Who in your school should be involved?

• Are other people or organizations working on the same issue?

• Are you aware of other organizations that should be involved in implementing this change?

PATH Planning ProcessStep 4: What Resources Do We Need?

• Resources might include material, supplies, financial support, personnel, time, organizational support, access to people.

PATH Planning Process

Step 5: Planning Next Steps

• Next week

• In three months

• In six months

PATH Planning Process

Questions

© 2004 NIUSI www.urbanschools.org

School Improvement Diversity

Change Parents and Community

Acceptance And

Excellence

6 Months

Who Do We Enlist?

Next Week

3 Months

What Change Should Occur?

Ideal Outcome…

The School’s North Star

What Resources Do

We Need?

1

2

3

4

5

Module 1: Building Leadership Teams ‐ Academy 2: Gauging Your Systemic Change Efforts 

PATH Process 

 

© 2004 NIUSI www.urbanschools.org

BLT Target Are we meeting this goal? (If no, move on)

Yes

No

Yes

Yes

Yes

No

No

No

What change should occur? Ideal Outcome

Module 1: Building Leadership Teams ‐ Academy 2: Gauging Your Systemic Change Efforts 

Change Action 

 

© 2004 NIUSI www.urbanschools.org

Module 1: Building Leadership Teams ‐ Academy 2 Gauging Your Systemic Change Framework

Self Assessment 

This is a non‐graded, anonymous self‐assessment. You have 10 minutes to complete the following questions  taken  from  the  content  of  this  academy.  After  that  time  the  group  will  have  the opportunity to share answers. Note that occasionally we collect these self‐assessments to measure the effectiveness of the academy.   

1. Describe the best way to leverage change and explain how that relates to different systemic levels. (Hint: You may want to use the Systemic Change Framework.) 

            

2. Why use a planning tool and relate that to systemic change?  

© 2004 NIUSI www.urbanschools.org

 

Resources 

Anderson, B. T., Brown, C., & Lopez‐Ferrao, J. (2003). Systemic reform: Good educational practice with positive impacts and unresolved problems and issues.  Review of Policy Research, 20(4), 617‐628. 

This article describes the National Science Foundationʹs systemic reform programming, including major accomplishments and barriers  to  systemic  reform. The challenges of  systemic  reform and new directions  for education reform are discussed. The  focus  is on  the results and challenges of policies  implemented  by  the  systemic  initiatives,  namely  the  mandate  for  the  alignment  of standards, curriculum, instruction, and assessment with the implementation of a standards‐based K‐12  mathematics  and  science  education  program;  increased  science  and  mathematics requirements  for  high  school  graduation;  the  delivery  of  intensive,  high‐quality  professional development; and  improvement  in student achievement after  three years of  funding. A broader view  of  education  reform  in  the  future will  require  policymakers  and  educators  to  pay more attention to formulating mutually supportive policies across education, health, and social services; establishing  fiscal  policies  that  provide  sufficient  funding  to  ensure  equitable  outcomes;  and revising accountability policies to facilitate rather than impede the reform efforts.  Bernhardt, V. L, (1998). Data analysis for comprehensive schoolwide improvement. Larchmont, NY: Eye 

on Education. With  clear  and  concrete  examples  from  elementary  and  high  schools,  this  book  helps  you effectively gather, analyze, and use data to improve student learning. It demonstrates how to make better decisions, identify root causes of problems, and communicate and report results.  Bernhardt, V. L, (2000). Designing and using databases for school improvement. Larchmont, NY: 

Eye on Education. Written in a conversational style, Designing and Using Databases provides an easy‐to‐follow guide to help school personnel work through the processes of using data to improve student learning. This book shows you how to design a database that fits your school or district. The advice in this book applies to a wide range of approaches ‐‐ from the simple and inexpensive to the high‐end.  Bernhardt, V. L, (1999). The school portfolio. Larchmont, NY: Eye on Education. A school portfolio is the most effective way to ensure your schoolʹs success at systemic reform. Extensively tested, it is a non‐threatening self‐assessment tool which exhibits a schoolʹs goals, achievements, and vision for improvement. This book will show you how to develop a school portfolio tailored to your particular school and vision.  

© 2004 NIUSI www.urbanschools.org

Fullan, M. (2001). Leading in a culture of change. San Francisco: Jossey‐Bass. Business, nonprofit, and public sector leaders are facing new and daunting challenges: rapid‐paced developments  in  technology,  sudden  shifts  in  the marketplace, and  crisis and  contention  in  the public arena. If they are to survive in this chaotic environment, leaders must develop the skills they need  to  lead  effectively  no  matter  how  fast  the  world  around  them  is  changing. Leading  in a Culture of Change offers new and seasoned  leadersʹ  insights  into  the dynamics of change  and  presents  a  unique  and  imaginative  approach  for  navigating  the  intricacies  of  the change process.  Fullan, M. (2003). Change forces with a vengeance. New York: RoutledgeFalmer. Educators have already taken on board the idea that educational change and school reform are not as easy to accomplish as first expected. In this book, Michael Fullan, arguably one of the worldʹs leading authors on the issue of educational change, explores why this continues to be the case, and builds on the lessons that he set out so clearly in the first two volumes of his trilogy on the subject. This book is concise, accessible and the message contained is clearly written with a broad audience mind both for academics in education and general reader.  McLagan, P. A. (2002). Success with change.  T + D, 56(12), 44‐53. Summarizes  research  on  how  organizations  implement  change  successfully.  Focuses  on  five lessons for implementing and sustaining change: (1) be sure it will add value; (2) match the change process to the challenge; (3) provide management support; (4) prepare the system for change; and (5) help people align.  Senge, P. (2000).  Schools that learn: A fifth discipline fieldbook for educators, parents, and everyone who 

cares about education.  New York: Doubleday. One of  the great  strengths of Schools That Learn  is  its description of practices  that are meeting success across the country and around the world, as schools attempt to learn, grow, and reinvent themselves  using  the principles  of  organizational  learning.  Featuring  articles,  case  studies,  and anecdotes  from  prominent  educators  such  as  Howard  Gardner,  Jay  Forrester,  and  1999  U.S. Superintendent of  the Year Gerry House, as well as  from  impassioned  teachers, administrators, parents, and students, the book offers a wealth of practical tools, anecdotes, and advice that people can use to help schools (and the classrooms in them and communities around them) learn to learn.  Squire, K. D. & Reigeluth, C. M. (2000). The many faces of systemic change. Educational Horizons, 

78(3), 143‐152. The  writers  discuss  the  systems  approach  to  educational  reform.  They  examine  the  various meanings  of  the  term  ʺsystemsʺ  and  outline  the  resulting  approaches  for  the  improvement  of education. Suggestions for avoiding the confusion that surrounds much of the current debate on the topic of systemic change in education are provided.  

© 2004 NIUSI www.urbanschools.org

Tosti, D. T. (2000).  Systemic change. Performance Improvement, 39(3), 53‐59. Examines  three  factors contributing  to organizational success: use of a systemic model  to design and guide  the change effort; analysis of  interdependencies within  the system and of  the change potential; and use of communication methods  to help ensure  that  the change will be supported. Presents characteristics of successful change efforts with related questions that are typically asked about a change.