building business value in small business. welcome ! hyperlearning technologies microsoft certified...
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Building Business Value in Building Business Value in Small BusinessSmall Business
Welcome !Welcome !
HyperLearning TechnologiesHyperLearning TechnologiesMicrosoft Certified Small Business Microsoft Certified Small Business
specialistsspecialists
Who we are…Who we are…
HyperLearning Technologies, 15 years HyperLearning Technologies, 15 years as a Microsoft Solutions Provideras a Microsoft Solutions Provider
A Microsoft Small Business Specialist A Microsoft Small Business Specialist organization with two Small Business organization with two Small Business Specialists on staffSpecialists on staff
As a Small Business, we understand As a Small Business, we understand the needs of Small Businessthe needs of Small Business
Technology ConcernsTechnology Concerns“I’m concerned that I’ll get a virus into my IT
systems”
“I may lose everything if I
have all my data in one place”
“I don’t have the skills to manage let alone operate
an IT system”
“I don’t have the time to spend on this or learn how
to use it”
“This’ll cost a fortune – how can
I justify the spend?”
“I keep hearing about spam – I get
enough junk through the post!”
“…and what about
hackers?”
“My sales team need access to
data on the road but how safe is it?”
Let’s Deal with SecurityLet’s Deal with Security
Security wizardsSecurity wizards Secure platformSecure platform FirewallFirewall Software restrictions Software restrictions Patch managementPatch management
“I keep hearing about spam – I get
enough junk through the post!”
“I’m concerned that I’ll get a virus into my IT
systems”
“…and what about
hackers?”
Back-up RoutinesBack-up Routines
Back-up WizardsBack-up Wizards Centralized DataCentralized Data User Level Back-up AND RESTOREUser Level Back-up AND RESTORE
Deleted Items retentionDeleted Items retention My documents redirectionMy documents redirection Volume Shadow CopyVolume Shadow Copy
“I may lose everything if I
have all my data in one place”
Managing emailManaging email
Distribution list controlsDistribution list controls Connection filteringConnection filtering Inbound filteringInbound filtering Privacy protectionPrivacy protection Virus ScanningVirus Scanning Anti-spam IntegrationAnti-spam Integration
“I keep hearing about spam – I get
enough junk through the post!”
Team-working ConcernsTeam-working Concerns“How can I share health and safety documents
companywide?”
“I need to get to someone else’s documents and
they’re out”
“We need to be able to discuss
subjects via e-mail or in a recorded
fashion”
“How can I ensure my sales teams always have the
latest price lists?”
“I need to ensure that employees book my
holidays in a way that does not disrupt the
business”
Easy IntranetEasy Intranet
Out of the box intranet siteOut of the box intranet site Easy team-site set-upEasy team-site set-up Central access to shared documentsCentral access to shared documents Manage holiday bookingsManage holiday bookings Document sharingDocument sharing External accessExternal access
Case StudyCase Study
HyperLearning Technologies COULD HyperLearning Technologies COULD HAVE any Microsoft Server Platform(s)HAVE any Microsoft Server Platform(s)
When we learned what the new When we learned what the new Microsoft SBS 2003 brings to the Microsoft SBS 2003 brings to the table, we immediately table, we immediately implemented SBS 2003!implemented SBS 2003!
Outlook 2003Outlook 2003
Outlook Web AccessOutlook Web Access
Pocket OutlookExchange Server ActiveSync
Outlook Mobile AccessOutlook Mobile Access
Access to Data on the Move Access to Data on the Move
Remote Web WorkplaceRemote Web Workplace
Remote Web WorkplaceRemote Web Workplace remote portalremote portal allows authorized users to access remote allows authorized users to access remote
access features by using the Internet access features by using the Internet
Anytime Anywhere AccessAnytime Anywhere Access
REMOTE EMAILREMOTE EMAIL
Remote Access to Email is as simple Remote Access to Email is as simple as:as: PDA – to your email server, or VPNPDA – to your email server, or VPN Outlook Web Access, encrypted email Outlook Web Access, encrypted email
over a browserover a browser eMail over HTTP – Outlook email JUST eMail over HTTP – Outlook email JUST
WORKS – everywhere!WORKS – everywhere!
REMOTE DATA ACCESSREMOTE DATA ACCESS
Remote Access to YOUR data is as Remote Access to YOUR data is as simple as:simple as: http://companywebhttp://companyweb
(inside access)(inside access) http://yourdomain.com/remotehttp://yourdomain.com/remote
(remote access)(remote access) To your dataTo your data To your actual desktop (no, you don’t To your actual desktop (no, you don’t
need “go-to-my-PC”)!need “go-to-my-PC”)!
System ManagementSystem Management“The system has gone
down and I need to confirm this order.”
“I’ve a new employee starting
tomorrow and I haven’t the time to
get them set up”“The system is
running slowly and no-one knows why
– is it a virus?”
“I haven’t got time to manage the
network and my business”
System ManagementSystem Management
Easy user set-upEasy user set-up Server monitoring wizardServer monitoring wizard
Get e-mailed alertsGet e-mailed alerts Daily Performance ReportsDaily Performance Reports Weekly Usage ReportsWeekly Usage Reports
Remote web viewingRemote web viewing
Monitoring and ReportingMonitoring and Reporting
REAL-LIFE SYSTEM REAL-LIFE SYSTEM MANAGEMENTMANAGEMENT Monitor your own systemMonitor your own system
Remotely access your own system for Remotely access your own system for managementmanagement
Let the Wizards take care of the backupsLet the Wizards take care of the backups
Retain a SBS consultant to monitor Retain a SBS consultant to monitor your system.your system. Remote management can resolve 90% of Remote management can resolve 90% of
problems in minutes, instead of hours or problems in minutes, instead of hours or daysdays
On-site maintenance is PRO-ACTIVEOn-site maintenance is PRO-ACTIVE
What we offerWhat we offer Tidewater Community College provides Tidewater Community College provides
workforce training opportunitiesworkforce training opportunities KIS Computers provides turn-key KIS Computers provides turn-key
delivery of pre-configured SBS delivery of pre-configured SBS systems and workstationssystems and workstations
HyperLearning Technologies provides HyperLearning Technologies provides staged-levels of trainingstaged-levels of training One-day “What will it do for me” for One-day “What will it do for me” for
managersmanagers Three-day “How can I set it up” for Three-day “How can I set it up” for
Technical go-to and Standard usersTechnical go-to and Standard users Five-day “Tell me all about it” for Five-day “Tell me all about it” for
Consultants and Premium usersConsultants and Premium users
Cost!Cost!
Small Business Server 2003 delivers..Small Business Server 2003 delivers.. Exceptionally high return on investment Exceptionally high return on investment
(ROI)(ROI) Quick payback on costsQuick payback on costs
Choice of SBS editions to best suit Choice of SBS editions to best suit your needsyour needs Standard – fits most small businessesStandard – fits most small businesses Premium – for SQL database users, with Premium – for SQL database users, with
built-in ICSA-quality FIREWALLbuilt-in ICSA-quality FIREWALL 5-50 Licenses, growth to 75 licenses5-50 Licenses, growth to 75 licenses
Source: Forbes.com – “Out of the box ROI for Small Businesses” – BV whitepaper
Price-PointsPrice-Points Minimum 3-5 users, $1,500-$2,000Minimum 3-5 users, $1,500-$2,000 Each 5 users, add $150 for CAL packsEach 5 users, add $150 for CAL packs 10-15 users, $3,000-$3,50010-15 users, $3,000-$3,500 15-30 users, $5,000 Minimum15-30 users, $5,000 Minimum Mission-critical backup systems add-Mission-critical backup systems add-
on $1,000 - $3,000on $1,000 - $3,000 Multi-site Organizations Multi-site Organizations
Extra serversExtra servers NO TERMINAL SERVER servicesNO TERMINAL SERVER services
Questions and AnswersQuestions and Answers
Thank You !Thank You !
AppendixAppendix
Optional Technical Data…Optional Technical Data…Licensing and Design IssuesLicensing and Design Issues
Windows Small Business Windows Small Business Server 2003 - EditionsServer 2003 - Editions
Includes 5 CALsIncludes 5 CALs
ISA ServerISA Server
SQL Server 2000 SP3SQL Server 2000 SP3
FrontPage 2003FrontPage 2003
Windows SharePoint Services v2Windows SharePoint Services v2
SBS-specific components (e.g.. SBS-specific components (e.g.. Setup wizards, monitoring Setup wizards, monitoring tools, shared fax)tools, shared fax)
Outlook 2003Outlook 2003
Exchange Server 2003Exchange Server 2003
Windows Server 2003Windows Server 2003
SBS 2003 Premium EditionSBS 2003 Premium EditionSBS 2003 Standard EditionSBS 2003 Standard EditionProduct / ComponentProduct / Component
Windows Small Business Windows Small Business Server 2003 LicensingServer 2003 LicensingDesign PointsDesign Points Installation of all SBS components limited to single serverInstallation of all SBS components limited to single server SBS must be root of Active Directory domainSBS must be root of Active Directory domain Designed for businesses with up to 50 users/devices; supports Designed for businesses with up to 50 users/devices; supports
up to 75 users/devicesup to 75 users/devices Online licensing activation enabledOnline licensing activation enabled
Server & CAL LicensesServer & CAL Licenses Two types of SBS CALsTwo types of SBS CALs
Device-based (Each PC has a license, unlimited users)Device-based (Each PC has a license, unlimited users) User-based (Each USER has a license, unlimited PCs)User-based (Each USER has a license, unlimited PCs)
Device and User SBS CALs priced the sameDevice and User SBS CALs priced the same Customers can have mixture of Customers can have mixture of
Device and User SBS CALs, Device and User SBS CALs, recommend choosing one type recommend choosing one type for ease of trackingfor ease of tracking
Pricing-Points, TurnkeyPricing-Points, Turnkey
License Type / Product ComponentsSBS 2003 Standard Edition
SBS 2003 Premium Edition
Windows Server 2003
Exchange Server 2003
Outlook 2003
FrontPage 2003 N/A
SQL Server 2000 N/A
ISA Server 2004 N/A
SBS server + 5 CALs (TurnKey Server System) $1500-5000 $2500-10000
Version Upgrade(e.g. from SBS 2000 to SBS 2003 Premium)
$600 $1500
5 CAL AddPack $250 $250