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    BUILDING BRAND STRATEGY

    FOR HOA LOC SWEET-MANGOES

    AND SUGGESTION TO APPLY FOR SOHAFARM

    Tutor: Dr. Bui Thi Lan Huong

    Presenter: Huynh Phuoc Nghia

    CFVG Intake 14, MBA program

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    AGENDA

    I. INTRODUCTION Fruit sector and Hoa Loc mangoes

    Problem statements

    SOHAFARM introduction

    I. LITERATURE REVIEW

    II. RESEARCH METHODOLOGY Data collecting

    Conducting survey

    Interview

    I. ANALYSIS AND FINDINGS

    II. RECOMMENDATION & CONCLUSION

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    INTRODUCTION

    Fruit sector: Vietnamese fruit industry is slow growth

    Competition from Thailand, China (domestic and international

    market)

    The overall long-term programming does not pay attention

    Lack of technology apply in fruit production

    Hoa Loc mangoes:

    A famous mango of Vietnamese The origin of Hoa Loc mangoes is the south of Vietnam.

    Might invest to produce large scale (~ 16,000 ha in Vietnam).

    More economic values and nutrition than other mangoes.

    Export advantage in international market (Japan, China, Others).

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    INTRODUCTION

    Problem statements: Labeling Hoa Loc mangoes does not pay attention when selling

    or exporting to the market. It bring about un-identify the real Hoa Loc mangoes

    In fact, the traders buy Hoa Loc mangoes without brand name

    (just like commodity). Fluctuation of price

    Without organization builds brand strategy for Hoa Loc

    mangoes. Firm or co-operative does not build Hoa Loc mangoes as a brand

    Brand communication, brand identity, brand structure, promotion mix,

    international marketing..

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    INTRODUCTION

    SOHAFARM introduction A biggest farm in Vietnam, born 1979, found by government of

    Can Tho City, holds 6924 ha lands for cultivation and business.

    252 employees management, 2,800 households member

    (15,000 peoples), households income is around 60 mil

    VND/year.

    Doing business various fields of agriculture and sylviculture

    products: exports agriculture products, breed (rice, fruits, poultry,

    seafood products), food processing, planting trees, juice fruits,

    textile, pottery trading, handicraft, construction (irrigational work),

    transporting and logistical. It holds 16 factories.

    Investing 150,000 Hoa Loc mangoes tree, 8000 tons/year. It will

    exporting to USA, EU and Japan market.

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    LITERATURE REVIEW

    Michael Porter, Competitive Strategy,

    (1980), Havard Business review.

    Kevin Lane Keller, Strategic Brand

    Management, (1997), Prentice Hall.

    Denzil Mayer, Beyond Branding, (2003),Nicolas INC.

    David Aaker and Joachimsthaler, Brand

    leadership, (2001), Free press London.

    Philip Kotler and Gary Amstrong, Principle

    Marketing, (2001), Prentice Hall. Chris Macrea, The Brand Chartering

    Handbook, (1996), Addison Wesley

    Longman.Source: VietnamMarcom

    Brand strategy process

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    RESEARCH METHODOLOGY

    Problemstatements

    Data collection

    SecondaryData

    Data analysis

    Primary Data

    Literature reviews

    Research methodology

    Recommendations and

    SurveyQuestionnaires In-depth interviews

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    RESEARCH METHODOLOGY

    Data collecting: Primary Data: Questionnaires, Interviews Secondary Data: We use the MARDs report. The research from

    GTZ, UNDP, OECD, SOFRI, VINAFRUIT and others are themain sources of information

    Qualitative and quantitative research:

    Method Parties Purpose Technique Result

    Qualitative Experts inmarketing and

    fruit/ CEO ofSOHAFARM

    How Hoa Loc mangoes build brandstrategy/ their experience in fruits,

    their forecasting about Hoa Locmangoes in the market

    Interview Quotation andanalysis

    Quantitative Customers Data collection & analysis

    Customer expectations/buyingbehaviors

    Questionnaires Excel and SPSSanalysis

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    RESEARCH METHODOLOGY

    Questionnaire design

    Objectives: Consumer behaviors (where, when, how, why they buy)

    Consumer spending, like or dislike about Hoa Loc mangoes

    Brand perception (brand naming, labeling, identity, image )

    Solution of interview: Conducting 150 samples, but gather around 120 for analysis

    Take place in district 1, 3, 5 and Tan Binh, 30 samples for one.

    Two person for each place interview (fruit shop, supermarket, andtraditional market)

    Run interview on Saturday, Sunday (from 8h30 to 12h00)

    Interview place is at fruit shop (50% samples), supermarket (20%

    samples), traditional market (30% samples)

    For one interview around 5 minutes, 30 questions

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    RESEARCH METHODOLOGY

    Questionnaire design (cont)

    Interviewees profile:

    Woman who living in HCMC

    Main decision maker in buying mangoes and fruit Used to eat mangoes in harvest, out-of-harvest

    Their age is around 25 to 35, may got married.

    Working is 60% and housewife and other is 40%

    Going to the fruit shop, supermarket, and traditional market

    on weekend or every day.

    Intelligent consumer (education, knowledge, pay attention

    health, social relationship, smart expense).

    Spending time for TV, Radio, magazine, internet

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    ANALYSIS AND FINDINGS

    Consumer behaviors: 82% interviewees like eating

    mangoes.

    They usually buy 3 days per one

    time (31%) one time/week is

    around 35%.

    Consumer accept to pay

    20,000VND to 25,000VND/one kg

    on-of harvest, and out is around

    25,000VND to 30,000 VND.

    78% consumer buy 1 kg to 2kg for

    one time, and the budgets from

    20,000 VND to 50,000 VND/one

    time.

    Price acceptability per one kg/out-of-harv

    3%

    34%

    46%

    11% 6% o Below 20,000 VND/k

    o 20,000-25,000 V ND/k

    o 26,000-30,000 V ND/k

    o 31,000-35,000 V ND/k

    o Abov e 35,000 VND/k

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    ANALYSIS AND FINDINGS

    Brand awareness: 85% of interviewees know Hoa

    Loc mangoes, this is strong

    competitive advantage. Functional benefits of Hoa Loc

    mangoes is better than others.

    Lack of loyalty. If there is not Hoa

    Loc mangoes in the fruit shop,

    they will choose other fruit (31%)and buy other mangoes (36%).

    Brand s w itching be haviour

    23% 0%9%

    29%

    39%

    o Do not buy

    o Find another place

    o B uy another mango es

    o B uy another fruit

    o Don't know

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    ANALYSIS AND FINDINGS

    Brand positioning: Most of consumer think Hoa

    Loc mangoes sweet, but if

    comparison with Thailandmangoes, It have more

    sweet-smelling than Thailand

    mangoes.

    The attributes of Hoa Loc

    mangoes is nutrition, sweetsmelling, pulp.

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    ANALYSIS AND FINDINGS

    Brand strategy: Consumer expect Hoa Loc

    mangoes must build the brand

    name. (the signal commit quality

    for consumer buying).

    Beside Hoa Loc mangoes eats

    ripening, 63% of interviewees

    think that it should makes food

    processing.

    Brand strategy must be bothcategory: fresh fruit and food

    processing.

    Mangoes' food processing

    11%

    4%

    38%

    7%

    29%

    2%9%

    o Cakes

    o Candy

    o Fruit juices

    o Jam

    o Desiccation

    o Flavouring (industry)

    o Other

    Benefits of building brandna

    26%

    15%

    15%

    21%2%

    21%

    o Easy identified

    o Avoid confusedne

    o Know ing original

    product

    o Do not w orry abou

    price

    o Take time to buy

    o Other

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    ANALYSIS AND FINDINGS

    Brand plan: Quality control process Packaging strategy

    Fluctuation price should bewithin 10,000 VND for in and out

    of harvest

    Reducing middle channel, direct

    distribution to fruit shop,

    supermarket, traditional market

    Brand identity design Focusing on point-of-purchasing:

    shop design, banner

    MARKETINGPLAN

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    ANALYSIS AND FINDINGS

    Brand equity: Building Hoa Loc mangoes

    become the premium mango.

    Keeping the brand perceived

    through quality control. Building loyalty through food

    processing and fresh fruit.

    B rand images of Ho a Lo c

    0

    10

    20

    30

    40

    Notp

    remium 1 2 3 4 5

    Prem

    ium

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    RECOMMENDATION

    SOHAFARM SOHAFARM should build the brand name Hoa Loc Mangoes

    SOHAFARM, beside it holds the fruit preservation process and

    huge investing.

    Registering trademark for international and domestic market

    Hoa Loc is famous mango, so, building the brand will meet

    advantage, and it may be a leading brand.

    Brand strategy should includes fresh fruit and food processing

    strategy. Food processing focus on Vietnam market at first stage

    Fresh fruit must sell like a brand to domestic and international market with

    high quality.

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    RECOMMENDATION

    SOHAFARM (cont) Brand implementation should be:

    Quality control in producing

    Packaging for both fresh fruit and food processing products

    Stabilizing price fluctuation, it should be around 10,000 VND

    for in and out of harvest.

    Reducing the middle channel in distribution

    Building brand identity, it is very important for promotion mix

    and brand communication.

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    RECOMMENDATION

    Government aspects Government should makes long-term programming for key fruits

    when agricultural are challenges to accessing WTO.

    Supporting technology, scientific research, competitive

    information, and training employees for firm, cooperative andfarmer.

    Organizing international trade fair in Vietnam to promote

    agricultural products.

    Customer aspects Satisfying demand and safe through buy brand

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    CONCLUSIONS

    Problems: Labeling for Hoa Loc mangoes

    Selling like commodity, not a brand

    Without brand strategy for long-term

    Methodology: Collecting secondary data

    Conducting survey (qualitative and quantitative research)

    Key recommendations: Building brand name and doing business in mangoes by brand.

    A famous mangoes, so , it will be advantage in brand building.

    Brand strategy should be business on fresh and food processing

    Brand implementation : Packaging, Stabilizing price , reducing middle channel, design brand identity.

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    CONCLUSIONS (cont)

    Limitations: The mangoes statistics are very limitation, and informations of

    research requirements come from many sources.

    There is no once of research in branding in fruit sector before.

    The samples size is limitation, and it just focus on HCMC. We ignore the technology, soil condition in this research.

    Extending: We must have a research on economic value to forecasting demand,

    competitiveness in the market.

    For the further research, we need to explore the planting and post-

    harvest of Hoa Loc mangoes.

    Hoa Loc mangoes need the solution to innovate in resisting a disease.

    For implementation this strategy, we should organize the people who

    can be ability in branding skill and management.

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    THANK YOU VERY MUCH !