building and monetizing glassware for the...

Building and Monetizing Glassware for the Enterprise Announcing the SAP and Google Glass Challenge

Brian McPhail, Senior Director Business Development, SAP

November 5, 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

2014 SAP and Google Apps Challenge

THE WINNERS:

1. Mexbalia, Mexico/USA

2. Sodales Solutions, Canada

3. Squeeze Mobility, USA


2,000 Software & tech partners

3,000 Service partners

4,000 Solution resellers

SAP’s open platforms bring more innovations to

customers faster than ever

Simplified User Experience

Analytics Applications

Partners

SAP HANA Platform

Status: May 2014


Eight Wearable segments, two = 90%+ of market

Today we’ll focus on the Enterprise Wearable Web

Source: Wearable Technology: 2014 generator Market Study | Beecham | P&I COO analysis

Healthcare,

Fitness,

Sports

100%

Wearable

Web

Others

51%

43%

6%

2021

Market Segments in %


Wearables are a billion-dollar market growing briskly,

with 10 SW cents spent for every HW dollar

+88%

HW

SW

2021

111

91%

9%

20

73

19

44

18

23

2017

9

1) Generator Research Wearable Technology 2014 2) Financial Times, The Telegraph, Statista 3) Generator Research; Gartner Hype Cycle for Human-Computer Interaction 2013

4) Gartner does not show detailed numbers on market size 5) Forbes Going Viral On The Mobile Web

Wearable Technology Market Size

In $ billions, globally

Sustained high growth

Net-new budget allocations

Immediate value for customers

Vibrant market for partner solutions

Solution requirements

Privacy & Security

End-to-End Integration

Simplicity

Opportunity & Solution Requirements


Raw Material

Suppliers

Packaging Suppliers

Manufacturing

Distribution

Centers

Retailer DC or

Distr./Wholesaler

Customers

Consumers

Goods Receipts

Maintenance

• Check if the right materials have arrived

• Contact Buyer or Supplier in case of questions

• Document Transport Damages

• Visual support for the repair process

Customer Service • Visual support for the repair

process

Production

• Onsite decision support on

the shop floor

• Work Instructions

Warehouse • Improve Picking Process

Enterprise Wearable Processes

Retail Execution • Retail Execution: Control if

shelves are filled correctly


Features

Navigation Object Recognition

Hands-Free Remote Expert

Transactions

CAUTION

Safety Alerts & Notifications


Enterprise Wearable use cases

Field Service Retail Execution Warehouse Maintenance Manufacturing

Increased Accuracy in Repairs

Reduced 2nd calls / broken calls

Reduced repair time

Reduced training costs

Computer Vision Object

Recognition

3D Object rendering with work

instructions

Site Navigation w/ safety alerts

Scan spare parts to update

service order

Benefits

Solution

Scenarios

Smart Glass or Tablet

SAP Work Manager / SAP

CRM Service Manager

SAP 3D Visual Enterprise

SAP ECC / SAP CRM

Visual support for the service process


SAP AR Service Technician

Employee must use laptop or tablet to get information

Knowledge of a Field Service Technician can be

limited in a particular domain

Mobile Business Impact

Typical Business Challenges

Features and Capabilities

Facts & Figures

Updated: May 20th 2014

3D model rendering with audio/visual steps from

Visual Enterprise

Remote Support - Expert Video Calling

Voice recognition

Allows the Field Service Technician to have access to

Visual Enterprise models with instructions anywhere in

a hands-free experience allowing to perform the

necessary operations

Enables the Field Service Technician with an expert

video calling feature which allows a remote expert to

give directions to his colleague while seeing through

the Head-Mounted Display

Complete Hands-Free experience

Role: Service Technician

Target Segment: Field Service & Maintenance

Version: 1.0

Planned Availability: Q4 2014

Platform Elements SAP Gateway & SAP Mobile Platform

Prerequisites: SAP Work Manager 6.1

Mobile Device Support: Smart Glasses

Video: http://bit.ly/1qzqgP6

http://bit.ly/1qzqgP6


Example 2: Field Service / Plant Maintenance Technician Value Chain

Find & Check

Repair object

Confirm Time

& Materials

Get additional

Knowledge

Perform

Repair Perform

Billing

SAP ERP / CRM

SAP Work Manager

AR: Location-

based services

/ Navigation

Smart Glasses / Wearables

SAP Visual

Enterprise

AR: Knowledge

Base

AR: Video Call

with backoffice

Expert (+ remote

M2M support)

Tablet

AR: (hands-

free &

identification

AR: Confirm

time &

materials

AR: Photos

of damage

(for

guarantee

issues)

AR:

SpareParts

replenishment

Create & Process

Service orders

AR: Read &

Display M2M

Data

SAP Service Manager

SAP Work Manager

SAP Service Manager

SAP ERP / CRM

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SAP AR Service Technician Architecture

SRM SCM ERP

PLM CRM

SAP Business Suite

SAP NetWeaver Gateway

OData

SAP AR Service Technician SAP Mobile Platform




Improved effectiveness of

promotions

Increased efficiencies for

merchandisers

Improved brand satisfaction


Scan & Image tracking

3D Assembly instructions

Image overlay / planograms

Benefits

Solution

Scenarios


SAP Mobile Platform (SMP)


SAP ECC / SAP CRM

Control ensuring shelves are filled

correctly to improve shopping experience



Reduced training and

onboarding

Decrease in missed picks

Reduced shipping errors

Reduced inventory cycle times

Image & Barcode scanning

Indoor navigation

Head up relevant info

Warehouse safety

Document transport damages


Improve picking process

Benefits

Solution

Scenarios

Smart Glass


SAP EWM

http://www.youtube.com/watch?v=9Wv9k_ssLcI


SAP AR Warehouse Picker

Employee must use handheld device which makes the

picking of items cumbersome

Lots of interaction with handheld device is required

Alternative solutions like Pick-by-Light or Pick-by-

Voice are either too expensive or too limited in their

functionality

Mobile Business Impact

Traditional Business Challenges

Features and Capabilities

Facts & Figures

Complete warehouse small item picking scenario

(Inbound and Outbound processing)

QR-Code and barcode scanning using a head-

mounted display

Voice recognition

Allows the warehouse picker to have a hands free

experience which allows the employee to carry

resources freely

Minimizes interaction between user and device

Enables warehouse pickers to complete a picking

scenario faster than when required to use a handheld

device due to constant display of information and

scanning capabilities of the head-mounted display

Role: Warehouse Picker

Version: 1.0

Planned Availability: Q4 2014

Platform Elements SAP Gateway & SAP Mobile Platform

Prerequisites: SAP NetWeaver 7.0 SP18 , SAP EWM

7.01 SP12 forward compatible

Mobile Device Support: Smart Glasses

Video: http://bit.ly/17ZoTyQ


Example 1: Warehouse Picking Process Value Chain

Perform

Picking

Confirm

Picking

SAP EWM

AR: Location-

based services

/ Navigation

Smart Glasses / Wearables

Desktop

AR: Hands-

free scanning

of barcodes

Create Picking List

AR: Hands-

free scanning

of barcodes

SAP EWM SAP EWM

F:/Local Settings/Temporary Internet Files/Documents and Settings/d035044/Local Settings/My Documents/Job/Local Settings/2005 Atlanta/01-COMA-CreatePO.sim


SAP AR Warehouse Picker Architecture

Mobile Devices

SRM SCM ERP

PLM CRM

SAP Business Suite


OData OData

1

App running on the device

Integration component running

in the corresponding SAP

system

2

SAP Mobile Platform



Retail Execution Warehouse Manufacturing

Increased Accuracy in Repairs

Reduction in 2nd calls / broken

calls

Reduced repair time


Computer Vision Object

Recognition

3D Object rendering with work

instructions

Site Navigation w/ safety alerts

Scan spare parts to update

service order

Benefits

Solution

Scenarios



lSAP Work Manager


SAP ECC

Visual support for the repair process

Maintenance Field Service




Onsite decision support on the shop

floor with work instructions

Enhance Daily rounds on the

shop floor for plant supervisors/

managers

Indoor navigation

Health & Safety alerts

Governance, Regulation and

Compliance

Quality inspection in production

Scenarios

Reduced training and

onboarding

Increased Production Visibility

Benefits

Solution

Smart Glass

App built on SAP Mobile

Platform (SMP)

SAP ERP, SAP MII


Platform Architecture Options for Wearable Apps

Transaction Mobile App

SAP Visual Enterprise

Augmented Reality

LIMS/ Inspection /

Equipment Testing

MES SCADA / HMI

Plant Data

Collection

Environmental

Building Mgmt

Plant Historian

Plant DB

DCS / PLC via OPC

Machine Data

SAP HANA Cloud Platform

Partner Apps

Mobile Software Smart Glasses

SRM SCM ERP

PLM CRM

SAP Business Suite


SAP Mobile Platform

SAP Mobile Platform

OData/https

3rd-party Services

OData/https

2 3

OData OData OData

1


APX Skylight and SAP HANA Solution Architecture

APX LABS Proprietary and Confidential

On the glasses: Manages the full user experience • Display • Device Interaction • User Context • Computer Vision • Peripheral Control • Sensor fusion

On prem or cloud: Delivers multi-user communication, real-world context • Messaging • Multimedia, 2 way

audio/video • Coordinate System • Users and Presence • Auth and Session Mgt • Web Dashboards

HANA

Data collection

Aggregation

Real time

processing

Predictive

Analytics

Messages Content Commands Events Context

Transactions Alerts/triggers Continuous data

SAP

Business

Applications

IOT devices,

equipment,

sensors,

data sources

Skylight

Client Skylight

HANA

Add-in

Skylight

Server

On prem or cloud: Provides the IoT and Real-time business platform • Capture, process and distribute IoT data

feeds • Execute predictive and algorithmic driven

alerts, tasks, and end-user instructions • Provide and receive LOB transactions • Store and process user context data,

video and images • Visualize, analyze and optimize user

tasks/processes

Sybase ESP

User context, events, video and images

Websocket -JSON

21

DISCOVER SIMPLE ASSIST

Provides an integrated hands-free environment to assist

workers in industrial/commercial workflow:

Uses Machine-vision to identify physical objects

using Barcodes, QR codes, or Visual Recognition

Provides step-by-step model-based guidance for the

diagnosis, repair, production, or sales workflow

Enables video conferencing with higher-tier support

personnel

Integrated with SAP for pulling product-catalog and

placing purchase-orders

Voice recognition enables fully hands-free operation

View instruction videos stored on private or public

servers

SAP Gateway is used to extract and display product

information, variants, inventory levels, delivery dates,

etc. The application is customized to run on multiple

wearables, including Google Glass.


SAP PartnerEdge Program for Application Development Visit the Partner Center for information on the program elements

Learn about the SAP PartnerEdge program

for Application Development

The foundation of next generation enterprise

application development.

www.sapadpc.com


Innovate and monetize your business solutions leveraging

SAP PartnerEdge for Application Development

1) For add-on functionalities; 2) Respectively, SAP Business One support © 2014 SAP SE or an SAP affiliate company. All rights reserved.

Partner with SAP in a global program

• SAP partner status • Your IP1) • One global agreement • www.sapadpc.com

Sell

• Leverage SAP’s GTM services • Reach out to SAP’s customers • Set your price • List on SAP Store • Offer services

Bundle application with the technology

Application-specific runtime licensing

Embed the technology

Embedded licensing

MO

NE

TIZ

E

15% rev share

SAPStore.com

• Partner management

DIS

CO

VE

RY

OP

TIO

NS

SAP PartnerEdge for Application Development | Exploration member

• Base enablement • Community support • Exploration packs

Developers (community)

• Proof of Concept

Free 1 year

Free

Choose your innovation packs

On premise Cloud

Application

integration

SAP HANA and

databases

SAP Business

One

Mobile Business

intelligence

SAP HANA Cloud

Platform

• 25 development licenses • Enterprise support2) • Cloud resources • Enablement • Store listing checks

INN

OV

AT

E

Low annual fee

First pack:

€2500

Each

additional

pack: €500

(SAP HANA

Cloud

Platform:

€3500 / €1500)

http://www.sapadpc.com/

http://www.sapstore.com/


Expand your market reach www.sapstore.com

1,800 Solutions on eChannels /

SAP Store (~50% from partners)

11,000+ Online transactions 2013

+296% YoY-increase in visits in Q1 2014

380,000+ Unique visitors 2013

Reach Potential: 260,000+

SAP customers

Listing of all partner apps*

Federated search across

SAP and partner apps

Ability to sell as agent

PayPal option for collection

Available in 36 countries

Operations by partner in self-service

via "My Account" functionality

Revenue sharing (15%) only for transactions

closed via SAP Store

* optional for partner solutions embedding SAP technology

http://www.sapstore.com/


Pipeline Activity

• Establish pipeline cadence with SAP

• Convert pipeline faster

• Bundle your app with SAP Platform Runtime

licenses or embed SAP technology into your app

Demand Generation

• Webinar platform and registrations

• Social Media promotions, blogs,…

• Direct e-mail and list rental for

reduced fee

Customer Webinar

• Invite your customer to speak

on a webinar

• SAP endorsement as applicable

• Co-branded event templates

and promotions

Drive Demand and Increase Pipeline Activity SAP Go-to-market support

Customer Success Story

• SAP branded templates

• Increase awareness

• Reference based selling


Google Glass at Work Partner Program

https://developers.google.com/glass/distribute/glass-at-work


Enter the SAP and Google Glass Challenge https://ideas.sap.com/SAPandGoogleGlass


Glass Developer Resources https://developers.google.com/glass/


SAP Developer Resources https://www.sapappsdevelopmentpartnercenter.com/en/build/


Next Steps

• Register for the Google and SAP Technical Webinars • November 13, 2014 Technical Webinar – Building Glassware for the Enterprise

• November 18, 2014 Technical Webinar - SAP Gateway & API Manager

• November 19, 2014 Technical Webinar - SAP Mobility SDK

• December 2, 2014 Technical Webinar - SAP HANA Cloud Platform

• December 3, 2014 Technical Webinar – APX Labs Skylight Platform • https://www.sapappsdevelopmentpartnercenter.com/en/apps-challenges

• Enter your app idea for the SAP and Google Glass Challenge • https://ideas.sap.com/SAPandGoogleGlass

• Join the Google Glass and SAP Partner programs • https://developers.google.com/glass/distribute/glass-at-work

• https://www.sapappsdevelopmentpartnercenter.com/en/signup/

https://www.sapappsdevelopmentpartnercenter.com/en/apps-challenges/



https://ideas.sap.com/SAPandGoogleGlass






https://www.sapappsdevelopmentpartnercenter.com/en/signup/


Win: Top 5 apps to be recognized at SAPPHIRE Winners will win an award and co-marketing promotional support from Red Hat and SAP

Learn: Send your developers for free training Nov. 2014

Nov. 2014 Enter: Submit your app idea for the SAP and Google Glass Challenge

SAP and Google Glass Challenge - Timeline

Dec. 2014 Partner: Join the SAP PartnerEdge program for Application Development, get your

development licenses, and evaluate the technology

May 2015 Monetize: Publish your app on the SAP Store, making your application immediately

available to SAP’s customer base

GTM Support : 3 partner Finalists will win co-marketing support from Google and SAP

June 2015

Jan. 2015 Build: Develop your Glassware application integrating SAP and Google Glass technology

April 2015 Demo: Show your apps to SAP and Google

http://ecohubmkt.sdn.sap.com/SAPRedHatChallenge.html

Thank you

Contact information:

[email protected]

mailto:[email protected]