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Building an Internship Program Derek A Guffin June 28, 2019

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Page 1: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

Building an Internship Program

Derek A Guffin June 28, 2019

Page 2: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

� Why Internships?

� Benefits to Internship Programs

� Internships Vs. Part-Time Jobs

� Tips from the UNF Perspective

� Internships 101

� Start: Preparations & Identifying Work

� Middle: Intern Management

� End: Conclusion & Evaluations

� Discussion & Application

� Employee Summit Attendees Best Practices

OverviewOverviewOverviewOverview

� What do you hope to learn

today?

� What is one question you

want answered?

Page 3: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

� Benefits to Internship Programs

� Proven, cost-effective way to recruit and evaluate potential FT hires

� “3 month job interview”

� Freedom for FT staff to pursue more creative projects

� New perspectives to old problems

� Increase company on-campus visibility

� Enhanced community image

Why Internships: BenefitsWhy Internships: BenefitsWhy Internships: BenefitsWhy Internships: Benefits

Page 4: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

Why Internships: Meeting Company NeedsWhy Internships: Meeting Company NeedsWhy Internships: Meeting Company NeedsWhy Internships: Meeting Company Needs

� Company Goals & Objectives: Drive Design & Purpose

� Begin with End in Mind: What do you hope to achieve?

� Help on a specific project

� Primary driver to onboard FT college graduate hires

� Management Support: Committed start/grow internship program?

� Blueprint Your Internship Startup

Payment Method & Hours Hourly? Scholarship?

Office Location for Intern Business unit specific? All interns?

Supervision or Mentor Who has primary responsibility? Ideally

will like to train/teach/mentor

Scope of Work Need structure. Rotational?

Page 5: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

Consideration #1: Internships Vs. Part Time JobsConsideration #1: Internships Vs. Part Time JobsConsideration #1: Internships Vs. Part Time JobsConsideration #1: Internships Vs. Part Time Jobs

Internship Part-Time Job

Intentional learning agenda, learning

objectives, and or attached to

curriculum

Yes No

Ideally work inside area of collegiate

studyYes No

Supervisor: guidance, evaluation, and

feedback (written or verbal)Yes No

Learning component primary driver? Yes No

Explore career paths and industry Yes No

Page 6: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

� Partnering with Coggin

� University Academic Date Alignment

� Ideal Internship Length: o 8-15/hrs week; 6 – 16 Weeks

� Paid Work: Hourly or Scholarship

� Internship Position Availability

o Year Round Vs. Summer Only

Consideration Consideration Consideration Consideration #2: UNF Perspectives#2: UNF Perspectives#2: UNF Perspectives#2: UNF Perspectives

Page 7: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

� Pre-Start: Preparations

� Recruitment & Selection Process� Start Early: 3-4 months advance of start date

� Corporate Culture: Will this person fit in well here?

� Time Investment: Current skills, competencies, knowledge base VS training payoffs

� Orientation: Full Day, ½ Day, Office walk around

� Intern Manual: Company Overview, etc..

� Resources for Success: Job responsibilities, where to go for help,

� New Hire Panels: Young alumni (<3 Years) to discuss college to career; company culture

Internships 101Internships 101Internships 101Internships 101

Page 8: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

� Pre-Start: Identifying Work for Your Intern

� Create challenging , but realistic tasks students can accomplish within 3-months

� Identify outcomes and/or expected products (Do I have a sense of accomplishment?)

� Work with CMC to establish learning objectives if needed

� Show how work relates to department/company (Does my work matter?)

� Common sample tasks ideal for any college intern may include:

Internships 101Internships 101Internships 101Internships 101

Designing posters, charts, & graphs Conducting research or trainings

Conducting studies & surveys Coordinating special events

Generating marketing plans Preparing budgets/financial reports

Compiling technical reports Performing data analysis

Page 9: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

� Beginning & Middle: Management

� First Few Weeks OTJ

� Monitor Your Intern: Check in daily to ensure intern has direction and feels confident; if confused/bored assess and redirect

� Provide Feedback. Is there work measuring up correctly?

� Evaluate Progress. Is your intern making progress toward personal/supervisor goals?

� Supervision

� Goal: Bridge knowledge gaps from classroom to career

� Meet regularly: coach, counsel, and reinforce positive performance

� Encourage a portfolio/journal to track progress

Internships 101Internships 101Internships 101Internships 101

Page 10: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

� End: Conclusion & Evaluations

� Intern Presentation to Management (What did I do these past X months?)

� Encourage student to share their future plans with supervisor & employees

� Group: Conduct focus groups with exiting interns

� Individual: Evaluation

� Employer Evaluation of Student Intern

� Intern Evaluation of Employer

� Close the Loop: Arrange a meeting with Coggin

� Did you extend any offers? Were the students prepared? How did you find your interns?

Internships 101Internships 101Internships 101Internships 101

Page 11: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

� General Tips

� Keep Your Application open 24/7, 365

� In 2016, the NACE reported that over 52% of employers sourced interns from an open application process. An open application process involves keeping a posting up year-round on your career site for an intern role that you are likely to regularly hire for. This way, applicants can review the ad and apply at any time.

� Ten Concerns of Interns (handout)

Discussion & ApplicationDiscussion & ApplicationDiscussion & ApplicationDiscussion & Application

Page 12: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

� Why Internships?

� Benefits to Internship Programs

� Internships Vs. Part-Time Jobs

� Tips from the UNF Perspective

� Internships 101

� Start: Preparations & Identifying Work

� Middle: Intern Management

� End: Conclusion & Evaluations

� Discussion & Application

� Employee Summit Attendees Best Practices

ConclusionConclusionConclusionConclusion

� Employee Summit Attendees:

Best Practices

� What are internship best practices at your current or former organization?

� What tools helped start or grow your internship program?

� What hasn’t worked for your internship?

Page 13: Building an Internship Program › uploadedFiles › aa › coggin › 2019 Employer...Intern Manual: Company Overview, etc.. Resources for Success: Job responsibilities, where to

True, Michael (N.A.). Starting and Maintaining a Quality Internship Program. Retrieved from www2.virginia.edu/career/intern/startinganinternship.PDF

NACE Staff. (2016, October 26). Sourcing Interns: Open Applications, Career Center Contacts. Retrieved from http://www.naceweb.org/talent-acquisition/internships/sourcing-interns-open-applications-career-center-contacts/

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