building a world class tech & digital ecosystem...
TRANSCRIPT
BUILDING A WORLD CLASS TECH & DIGITAL ECOSYSTEM
IN GREATER BIRMINGHAM
WHITE PAPER
www.siliconcanal.co.uk
1Executive Summary 5
2 Silicon Canal 6
2.1. Digital Technology Definition 7
3Introduction 9
3.1. Economic Benefit 10
3.2. Human Benefit 10
4 Findings & Recommendations 12
5 Building a Tech Ecosystem 14
6 Example Ecosystems 16
6.1. Austin, Texas, US 16
6.2. Michigan, US 17
7 The Birmingham Technopolis Wheel 18
7.1. Geography 19
7.2. Surrounding Ecosystems 19
8
Supporting Groups 20
8.1. Events & Meetups 20
8.2. Investors 21
8.2.1. Problems 22
8.2.2. Recommendations 22
8.3. Mentorship 23
8.3.1. Problems 23
8.3.2. Recommendations 23
8.4. Incubators 24
8.4.1. Problems 24
8.4.2. Recommendations 25
8.5. Chamber of Commerce 26
8.5.1. Problems 26
8.5.2. Recommendations 26
8.6. Co-Working Space 26
8.6.1. Problems 26
8.6.2. Recommendations 26
Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 3
Author: Silicon Canal
Contents
2 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper
9 Academic 28
9.1. Problems 28
9.2. Recommendations 29
10 Emerging Businesses 30
10.1. Startups 30
10.1.1. Problems 30
10.1.2. Recommendations 31
10.2. Scale-ups 31
10.2.1. Scale-ups Have a Dynamic
Effect on Local Ecosystems 32
10.2.2. Problems 32
10.2.3. Recommendations 32
10.3. SMEs 32
10.3.1. Problems 32
10.3.2. Recommendations 32
10.4. Midsize Businesses 33
10.4.1. Problems 33
10.4.2. Recommendations 33
11
Large Corporates 34
11.1. Problems 36
11.2. Recommendations 37
12 Local Government 38
12.1. Problems 38
12.2. Recommendations 39
13 Central Government 40
13.1. Problems 40
13.2. Recommendations 42
14 Appendix 43
14.1. Authors 43
14.1.1. Contributing Authors 43
4 Greater Birmingham Building a Digital Technology Innovation Cluster White Paper4 Greater Birmingham Building a Digital Technology Innovation Cluster White Paper
1
Executive Summary
4 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 5
Digital technology businesses are at the heart of the UK economy and are playing an important role in driving growth. The impact of this dynamic sector is profound, predicated on a fundamental belief in innovation and doing things differently. Digital technology businesses are transforming the employment landscape, driving productivity, and reimagining traditional industries.
Greater Birmingham’s identity is largely
characterised by its history; city of
a thousand trades, birth city of the
industrial revolution, home of the Lunar
Society and the heart of the automotive
industry. But what is its modern day
brand, what does Greater Birmingham
stand for in 2016?
With a diverse and young workforce,
strong transport connections, one of the
highest qualities of life in the country,
Greater Birmingham has all the raw
ingredients. Greater Birmingham has
a huge opportunity to grow into one
of Europe’s strongest tech & digital
ecosystems but in order for that to
happen, the ecosystem requires the
building blocks and, most important of all,
it needs leadership.
While many would focus on just the
current strengths and shout about these,
the journey really starts with having
a shared understanding of the gaps,
along with a clear strategy that supports
the sector to accelerate its output both
economically and creatively.
This document examines the Greater
Birmingham digital technology
ecosystem, identifies how it can improve
and suggests potential solutions to
grow the ecosystem into a successful
ecosystem that competes on an
international stage.
As technology advances so quickly it
now plays a pivotal role in stimulating
economic growth and a city’s GVA (Gross
Value Added), therefore it is essential
that we invest in and increase our
efforts towards rapid acceleration of the
tech and digital sectors across Greater
Birmingham.
For those working in technology,
a thriving technology ecosystem
means more talent to hire for growing
businesses, more technology companies
to work for, a better and wider variety of
learning and networking opportunities
to grow personally, and a feeling of
belonging to something big and exciting.
We believe that together we can make
this happen in Greater Birmingham.
2
Silicon CanalThis paper was produced
and co-ordinated by
Silicon Canal ambassadors.
Silicon Canal is a community interest
company with a mission to create a
world class digital technology ecosystem
across Greater Birmingham. Silicon
Canal is connecting, promoting and
supporting tech and digital businesses
from freelancers and startups through to
multinationals. Together, we can make
Greater Birmingham a beacon for tech
and digital companies.
Silicon Canal is entirely run by volunteers,
contributing their time and resources
because they care about the Greater
Birmingham technology ecosystem. We
are very thankful to our sponsors who
provide cash support for things like the
development of our directory (available
at www.siliconcanal.co.uk), the printing
of this paper and other activities.
Provides a software or firmware-based product or
service as its primary business
Primarily operates over a digital platform, such as applications or websites
Produces hardware products that directly enable
software-driven devices
OR
2.1. Digital Technology Definition
Greater Birmingham Building a Digital Technology Innovation Cluster White Paper 7
OR
Throughout this paper we refer to
technology and digital companies for
which we have adopted TechCityUK’s
definition of a “digital technology
company”. This is distinct from a more
generic “technology company”.
Many companies today use digital
channels for buying, selling and
exchanging information. This, however,
does not mean that the company is
intrinsically digital. A restaurant with
a website is not a digital technology
company, while a site that enables its
customers to order from restaurants
all over the city is. Equally, many
companies are evolving from a legacy
to a digital model.
A broad definition of: “any company
whose primary capability is producing
software or delivering software-enabled
hardware”, this is expanded to include
primary characteristics of a digital
technology company being:
6 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 7
1.46MPEOPLE
15%OF COMPANIES
5.4%GROWTH
3
IntroductionThere are over 1.46m people in digital employment all around the country. 15% of companies formed in the UK between 2013–14 were digital. A recent Tech Nation review shows people employed by digital companies in the UK is set to grow by 5.4% by 2020, which is higher than projected total job growth.1
In the last 35 years, two of the top ten
fastest growing UK occupations have
been in the technology sector. The
number of IT managers employed in the
UK has risen by a factor of 6.5, to over
327,000. This is coupled with the rise of
programmers and software developers
by a factor of 3, to more than 274,0002.
Employee growth for the IT industry
was 11.6% for London in 2013 and only
2.6% for the rest of the UK3. London
also currently accounts for 35% of the
UK’s tech turnover, with the South East
in second place with 22%; this means
more than half of the UK’s technology
turnover comes from the capital or the
South East. In fact, London has over 30%
of UK ICT businesses, which is its largest
share in any sector4.
If we look at the West Midlands in
comparison, it holds less than 3% of the
UK tech turnover. This contrast is even
more noticeable if we take into account
the populations of the regions; London
has almost 1.5 times the population
of the West Midlands, but has more
than 11 times the amount of technology
turnover. The following image shows
where Birmingham sits compared to
other cities in the UK.
This paper examines the Greater
Birmingham technology ecosystem,
identifies its current weaknesses and
suggests potential solutions to grow
the ecosystem into a successful world-
competing ecosystem. It should be noted
that building an ecosystem is a 20 year
journey and Greater Birmingham is at
the beginning of this journey. Greater
Birmingham is deliberately not defined
in geographical terms because Silicon
Canal has a policy of being open and
geographical boundaries prevent this.
Birmingham is seen as the centre of
gravity for the ecosystem.
BERKSHIRE
INNER LONDON
CAMBRIDGESHIRE CC
OUTER LONDON – WEST & NORTH WEST
OXFORDSHIRE
BRIGHTON AND HOVE
GLOUCESTERSHIRE, WILTSHIRE AND BRISTOL/BATH
OUTER LONDON – SO UTH
EDINBURGH, CITY OF
GLASGOW
GREATER MANCHE STER
BOURNEMOUTH & POOLE
LEEDS AREA
NORTHUMBERLA ND & TYNE WEAR
OUTER LONDON – EAST AND NORTH EAST
BIRMINGH AM
SOUTH YORKSH IRE
LIVERPOOL
NORFOLK
WORCESTERSHI RE
SOUTH WALES
DUNDEE & AN GUS
EAST YORKS HIRE & NORTHERN LINCOLNSHIRE
NORTHERN IRE LAND
0% 2% 4% 6% 8% 10% 12% 14%
Digital Employment as a % of Total Employment in the area
Lead sources:DuedilCareer BuilderNovember 2014, ONS
1 http://www.techcityuk.com/investors/#investor-top
2 http://www.techcityuk.com/investors/#investor-top
3 Office For National Statistics. Business Register and Employment Survey (BRES) 2013 provisional. 25 September 2014.
4 Department for Business, Innovation & Skills. Business population estimates for the UK and regions: 2013 statistical release. 23 October 2013.
8 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 9
3.2. Human BenefitFor members of the ecosystem, whether
they are a freelancer, startup founder
or working for a business of any size,
the benefits of a world class Greater
Birmingham tech ecosystem are similar:
3.1. Economic BenefitIn order for cities to compete economically, not just at a national level but on an international stage, they need to constantly evolve their business ecosystems and one of the keys to this is the encouragement and environment for innovation. This requires a city to change its skills and business base in line with world demand, which in today’s economy means constant change.
Birmingham has traditionally been the powerhouse of the automotive
industry and advanced engineering sector, and the region has long been
recognised as a city of entrepreneurial endeavour across a number of
sectors. For example, two of the world’s leading banks were established in
Birmingham (Midland Bank - now HSBC & TSB).
After a fallow period of under-investment and slow growth across business
and industry, Birmingham is experiencing a period of rapid and exceptional
growth. Investment in infrastructure has never been higher (it is one of
the highest in Europe) and confidence has returned across businesses in
traditional areas such as advanced engineering and automotive, as well
as the high value knowledge economies such as Business, Professional
and Financial Services (BPFS), Life Sciences, and Information, Technology,
Electronics & Communications (ITEC) (particularly marked with HSBC’s
relocation of its head office to the city).
The rapid acceleration of technology and its industries throughout the
world has demanded that digital adoption and innovation is embraced by
every sector and industry. Technology has become vital to every company’s
operations and success, and it’s usage and adoption is critical for growth.
Innovation is at the heart of all advances in tech and digital, and companies
that successfully innovate are well positioned as leaders within their fields.
If Birmingham is to compete on an international stage and continue its rapid
growth then it must continually create an environment that stimulates the
production of goods and services of a world-class nature. The information
revolution requires digital to be at the heart of a city’s ability to compete
and this must penetrate all areas, from Local Government, city infrastructure
through to businesses.
As the successful growth of Birmingham was built on its entrepreneurial
spirit and its innovation across industry, science, commerce and the arts,
the city is well placed and well regarded to lead with new advances in
technology and to adopt digital practices, products and services.
In a recent KPMG report, Birmingham was named as the 4th largest tech
area within the UK. Whilst this reflects the good work done within the city
in the sector, it shows that much is still to be done and that there is a large
opportunity for growth.
In addition, as technology advances so quickly and now plays a pivotal
role in stimulating economic growth and a city’s GVA*, it is essential that we
invest in and increase our efforts towards rapid acceleration of the tech and
digital sectors within the city.
GREATER JOB OPPORTUNITIES
HIGHER EARNINGS CEILING
GREATER RANGE OF JOBS
£
10 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 11
*GVA (Gross Value Added)
4
Findings & RecommendationsThis paper makes 29 recommendations for strengthening the Greater Birmingham tech ecosystem.Here are the key finding themes:
The ecosystem lacks depth
in any key segment. We have
some tech investors but not
enough. We have some University
spinouts but not enough. We
have some large tech companies
but not enough. We have some
startups but not enough. None
of the key stakeholders in any
given segment could be regarded
as outstanding enough to create
the rising tide required to benefit
others to rise with them.
The ecosystem is fragmented and siloed with some amazing
elements but with limited
collaboration and no joint
thinking or agenda.
The ecosystem lacks visibility at any level, be that locally,
nationally or internationally.
This ecosystem features some
great companies but they are
rarely profiled, and external
parties often assume these
companies are based elsewhere.
Here are the key recommendations:
Promote Raise the profile of the ecosystem locally and nationally.
Actions:
1. Identify key players across each segment of the ecosystem through a directory.
2. Create an ambassador programme and sign up 100 ambassadors.
3. Appoint a PR agency to promote the ecosystem.
4. Establish annual tech awards to promote the ecosystem.
5. Host industry leading tech conferences.
6. Promote and support the “Make it in Birmingham” campaign.
12 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 13
”It’s typical of Brum that the modern world was invented in Handsworth and nobody knows about it.”
Steven Knight, Peaky Blinders creator (http://www.theguardian.com/travel/2016/apr/29/steven-knight-peaky-blinders-birmingham)
Collaborate Foster collaboration in the ecosystem to create more joined up thinking.
Actions:
1. Working groups for different incubators and academic institutions to work together.
2. Increase tech networking events that attract a wider more diverse audience.
3. Enhance entrepreneur-to-entrepreneur learning opportunities.
4. More activity-based events where people get to use and practice business growth skills (i.e. hackathons).
Leadership Identify and elect a Mayor of Digital (MoD) for Greater Birmingham. Someone who can lead the agenda and act as a spokesperson for the ecosystem.
Actions:
1. Outline the role, identify a group of eligible candidates, run elections and find funding for the role.
2. Support MoD to put Greater Birmingham on the UK tech map in a similar way to what Tech North has achieved.
Support Foster key elements of support for the ecosystem: mentorship, investment, incubators, academic partnerships.
Actions:
1. Establish directory of mentors available for ecosystem players and promote this.
2. Support companies to be investment ready and promote them to investors.
3. Support the establishment of additional incubators in Greater Birmingham.
5
Building a Tech Ecosystem
Based on the research of Smilor et al., clusters require four prerequisites:
the achievement of scientific pre-eminence
the development and maintenance of new technologies for emerging industries
the attraction of major technology companies
the creation of home-grown technology companies
Fred Phillips (Austin, Texas Technopolis)
states that a region that succeeds is
likely to have “a robust local value chain
including strong R&D, manufacturing,
marketing and distribution and intensive
international connections; a critical
mass of companies in one or more
well defined ‘clusters’; and a relatively
compact geography.
Smilor, Gibson, and Kozmetsky
developed the conceptual framework of
the Technopolis Wheel, first published in
19885. The wheel is used for modelling
the interplay of high-technology
development and regional economic
growth in conjunction with seven key
segments: The research university; large
and startup technology firms; federal,
state, and local government; and support
groups (e.g. chamber of commerce,
venture and angel capital, IP lawyers
and other business professionals). The
Technopolis Wheel opposite has been
altered to reflect a UK six key segment
model. This model has been used to
analyse the strengths and weaknesses
of the Greater Birmingham ecosystem.
For the purposes of this white paper the
geography of Greater Birmingham is not
defined because this gives us the largest
remit to include as many contributing
elements as possible. Birmingham is
treated as the centre of the ecosystem
as it contains all the elements. However,
research shows geography plays an
important part in establishing a functional
ecosystem, so this may be revisited.
5 Creating The Technopolis, (Eds.) Smilor, Kozmetsky, and Gibson (1988c)
ACADEMIC
Computer Science
Business
Engineering
LARGE CORPORATES
FTSE 500 HQ’s
Major Sales or R&D
Major Employer
EMERGING COMPANIES
(STARTUPS)
University Spinouts
Large Company Spinouts
Other
LOCAL GOVERNMENT
Quality of Life
Competitive Rates
Infastructure
SUPPORT GROUPS
Community
Chamber of Commerce
Venture Capital
Angel Networks
Business
Incubators
CENTRAL GOVERNMENT
Sponsored Research
Programs
Education Support
14 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 15
TECHNOPOLIS WHEEL
6
Example EcosystemsWhen evaluating Greater Birmingham as a Technopolis6 it is useful to look at other cities to understand how they created a successful ecosystem. Two US case studies have been chosen because in-depth research data is available and only limited data is currently available for Europe.
6 “polis” is Greek for city-state
6.2. Michigan, USThis section is taken directly from “Rising to the Challenge: U.S. Innovation Policy for
the Global Economy” by National Research Council (US).
The steep decline in Michigan’s auto manufacturing industry, which led to the loss
of 800,000 jobs over the past decade, prompted state economic development
officials to launch an intensive drive to develop new industrial clusters. The goal was
to both diversify the state’s industrial base and to expand on its existing strengths in
automotive technologies and advanced manufacturing. Some 80% of U.S. automotive
R&D is done within a 50-mile radius of downtown Detroit.
After an extensive analysis, the Michigan Economic Development Corp. (MEDC) in
2005 targeted six industries: advanced energy storage, solar power, wind turbine
manufacturing, bio-energy, advanced materials, and defense. The campaign to
nurture a cluster in advanced batteries – a manufacturing industry that at the time
was based almost entirely in Asia—was launched. Of the $2.4 billion allocated by the
Department of Energy to advanced battery manufacturing projects under the American
Reinvestment and Recovery Act of 2009, $1.3 billion went to Michigan-based factories.
At a National Academies symposium on Michigan’s battery initiative, then Michigan
Governor Jennifer Granholm declared that the state “is well on its way to becoming the
advanced battery capital of the world.”
Michigan’s approach is characterized by a comprehensive strategy that included
investments in R&D, generous tax incentives, extensive training programs for engineers
and skilled production workers, and public-private partnerships that brought together
universities, industry, government agencies, and the U.S. Army.
6.1. Austin, Texas, USThis section is taken directly from “Sustaining The Technopolis: High-Technology
Development in Austin, Texas”, 1988-2012 By: David V. Gibson and John Sibley Butler.
Up to the mid-1980s Austin was largely known as the Capital of Texas and home of The
University of Texas’ flagship campus. UT Austin graduate students usually had to leave
the region for Dallas, Houston, or the East and West coasts to find employment and to
build careers.
In 1983 all this began to change with the winning of a national competition for the
nation’s first for-profit R&D consortium, the Microelectronics and Computer Technology
Corporation (MCC), followed by the recruitment of 3M research operations in 1984 and
winning the national competition for a second major R&D consortium, Sematech in
1988. At the same time firms such as IBM, Motorola, AMD, and Applied Materials were
expanding their Austin-based R&D operations.
While under the radar of most Austinites, local entrepreneurs were launching ventures
that would become global corporations based in Austin: In 1976, four professors left
UT Austin’s Applied Research Labs to form National Instruments; a UT undergraduate
student and his girlfriend dropped out in 1978 to found SaferWay later known as Whole
Foods; and in 1982 Michael Dell, an undergraduate pre-med major, launched PC
Limited in his UT Austin dorm room.
The power of the Austin Model resides in the effectiveness of the formal and informal
collaboration, coordination, cooperation and at times synergy among influencers
networking across public and private sectors during key targets of opportunity.
16 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 17
7
The Birmingham Technopolis WheelThe Greater Birmingham ecosystem is mapped to the six key segments of the technopolis wheel below:
This shows that we have weakness across all six segments with a combined score of 23/60.
Further indicators are available from TechCity UK’s 2015 TechNation report:
Birmingham had a
51% INCREASE in digital companies
started between 2010 & 2013
Perception of
Birmingham and the region is 90 POINTS BELOW the UK average
Of all businesses
started in Birmingham
in 2013 & 2014, 14% WERE DIGITAL
COMPANIES
7.1. GeographyAlthough geography is not one of the
segments of the wheel it’s interesting
to look at it because most clusters have
grown up by businesses being in close
proximity to each other. Our technology
businesses are spread across Greater
Birmingham and no real clear cluster
exists. We have small clusters in the
following locations:
• Solihull (e.g. PurpleBricks)
• Aston (e.g. Majestic)
• Digbeth (e.g. ASOS)
• Jewellery Quarter (e.g. Talis)
• Birmingham City Centre
(e.g. Packt Publishing)
ACADEMIC LARGE CORPSEMERGING
BUSINESSESLOCAL
GOVERNMENTCENTRAL
GOVERNMENTSUPPORT GROUPS
10 Universities
Computer
Science,
Engineering and
Business courses
available
6,690 Computer
Science Students
per year
UofB no 18
in country for
research
SCC
Inspired Gaming
Advanced
Computer
Software
100–150 startups
per year
Limited
University
spinouts
No large
company
spinouts
Strong quality
of life
No rates
incentives
No specific
infrastructure
General
infrastructure
requires further
investment
No Birmingham
specific support
Silicon Canal
Chamber; has
limited tech
understanding
or support
3* local VCs
1 * Angel group
Limited tech
angels
7/10 2/10 4/10 5/10 1/10 4/10
18 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 19
7.2. Surrounding EcosystemsGreater Birmingham is surrounded by other strong ecosystems which have a natural clustering and sector focus such as the
Malvern Cyber Security Cluster, the Malvern Technology for Tourism cluster and Silicon Spa in Leamington Spa which has a
specialisation in Gaming.
A consensus about the location of a cluster would be of huge benefit and would almost
certainly have an impact and acceleration effect on the ecosystem. London has Silicon
Roundabout (Old St roundabout), Manchester has the Northern Quarter – these areas
provide a strong cultural pull (bar, cafés, restaurants) for technology businesses.
Our current six biggest tech employers are located in:
SCC – Tyseley
Advanced Computer
Software – City Centre
ProBrand – Jewellery Quarter
Packt Publishing – City Centre
Click Travel – City Centre
PurpleBricks – Solihull
8
Supporting GroupsThe table below shows that as an ecosystem we have some work to do to ensure that digital companies feel part of the ecosystem.
EDINBURGH, CITY OF
BRIGHTON & HOVE
LIVERPOOL
INNER LONDON
GLOUCESTERSHIRE, WILTSHIRE & BRIS TOL/BATH
NORTHUMERLAND & TYNE & WEAR
EAST YORKSHIRE AND NORTHERN LINCOLNSHIRE
GREATER MANCHESTER
BOURNEMOUTH AND POOLE
BIRMINGHAM
NORTHERN IRELAND
CAMBRIDGESHIRE CC
SOUTH YORKSHIRE
NORFOLK
SOUTH WALES
OXFORDSHIRE
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
CLUSTER ASSOCIATION
A ranking of cities, where digital companies felt part of a cluster (Cluster Association)
Source:Tech Nation, Feb 2015, ONS Categorisation
8.1. Events & MeetupsGreater Birmingham now boasts over
50 tech/digital events per month ranging
from technology specific to the more
sociable. There are also a number of
annual conferences that are driving
national and international speakers to
the ecosystem, the most notable of
those is Canvas run by 383 Project.
All of these events, meetups and
conferences are helping to link the
ecosystem and project it nationally.
7 Gov.uk - SEIS & EIS review
8 http://about.beauhurst.com/report-the-deal-2014-15
30
25
20
15
10
5
2011 2012 2013 2014Year
Crowd FundersAngel Networks
8.2. InvestorsVenture capital is a key source of
financing for new businesses. Venture
capital funds pool investors’ cash and
take equity stakes in startup firms
and small businesses with perceived,
long-term growth potential. In addition
to funding, venture firms typically
provide companies with managerial or
technical expertise and usually require
representation on the company’s board.
Venture capital is an important source
of funding startups that do not have
access to other capital, but which comes
first – do VCs flock to where startups are
already flourishing or do businesses set
up their offices in cities/areas that have
a healthy investment community?
Seed Crowd Funders versus Angel Networks
Angels play an important role, as they
often fund startups at the earliest stages
and bring a wealth of experience.
Nationally, there has been an increase
in the number of Angels, this has been
boosted by the introduction of SEIS
tax breaks in 2012. Since 2012 over
2700 have raised over £240m in SEIS
investment (May 2015)7. However there
has been a reduction in formal Angel
Networks over the same period8.
20 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 21
8.2.1. Problems
Limited number of VC’s:
Limited number of angel groups: 1 2 Very limited
tech angels: 3Growth in new businesses rose faster in
the West Midlands in the last two years
than in all other UK regions (FT 2014).
The Midlands is home to more than
317,000 enterprises, the third highest
nationally after London and the South
East (Barclays Entrepreneurs Index
2013). This said, while London is awash
with venture firms, there are only a
handful of venture firms in the region,
namely Finance Birmingham, Midven,
Catapult Ventures, and Mercia Fund.
At one point in time the ecosystem
had three active angel groups (CEBA,
Advantage Business Angels & Minerva).
Today only Minerva is still active, this
is mainly because commercially-viable,
alternative funding sources such as
crowdfunding have changed the market.
One of the contributing factors to the
success of many tech ecosystems is
angel investors who understand the tech
industry. Many of these angels made
their money through their own tech
startup or being an early employee of a
startup. Given Greater Birmingham has
not generated startups that have exited
there are not many tech angel investors,
those that are here have re-located or
made their money in other industries but
have an interest in tech.
8.2.2. Recommendations
Profile raising: Additional networking opportunities: 1 2 Create a tech specific angels
group in Birmingham: 3Invention and innovation have spurred
Silicon Valley’s growth with popular
press pouring out against-all-odds
success stories of entrepreneurs.
The visibility of Greater Birmingham’s
successful enterprises, and their venture
partners, needs to be developed
to signal the economic growth and
innovation in the area to a local, national
and international audience.
Venture firms should be encouraged to
collaborate with universities and local
tech clusters to educate entrepreneurs
and innovators about venture funding.
Events like VentureFest connect
investors with entrepreneurs, enabling
to generate greater economic impact
across Greater Birmingham.
This might be achieved with the
support of Minerva, as they already run
subgroups at multiple locations. The UK
Business Angel Association are keen to
support the establishment of a new angel
network in Greater Birmingham. If an
angel group is not a feasible option then
maybe a locally branded crowdfunding
site would be a suitable alternative.
8.3. MentorshipOne of the most powerful patterns in
successful startups is that the founders
have experienced mentors. Studies
have shown that companies, where a
founder is mentored by a top-performing
entrepreneur, are 3 times more likely
to be a top performing company9.
Almost every privately funded startup
acceleration programme is centred
around mentorship because it has a
huge positive impact on a startup’s
success chances.
8.3.1. Problems
Mentorship access: Mentorship quality:1 2Mentorship is generally restricted to
programmes that come attached with
conditions like rent, equity and fee
contracts. This puts some founders off
from participating.
There are not enough successful
founders in the region to provide
the large number of new starts with
advice. Therefore, advice is not readily
available on ideal levels, and the quality
sometimes suffers due to delivery by
under-qualified people (e.g. accountants,
lawyers, lecturers).
8.3.2. Recommendations
Online portal: Remote mentorship:1 2Provide an online portal for mentors that
any startup has access to, in some way.
Build a remote mentoring programme
where mentorship is delivered via video
conferencing. This will remove the
quality threshold of mentorship, and
is generally easier for mentors to
deliver advice.
9 http://techcrunch.com/2015/03/22/mentors-are-the-secret-weapons-of-successful-startups/
22 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 23
8.4. IncubatorsAn incubator can mean many things
to many people, but for the sake of
argument we define an incubator as
“a place that ideally has support staff
and equipment, made available at
low rent to new small businesses”.
Incubators vary in what they offer and
how long they support a new business,
typically they provide support from three
months through to one year. In most
cases incubators do not offer monetary
support, however, they will provide
startups with mentoring, desk space
and an internet connection.
Incubators are important for an
ecosystem as they support the earliest
stage entrepreneurs and position them
on the first rung on the ladder; they are
the ideal environment to educate the
next generation of entrepreneurs. They
also provide opportunities for young
people to hone valuable workplace
skills through internships and work
experience opportunities with startups.10
Incubated Entrepreneurs and startups
are likely to secure significant financial
investment – on average raising more
than £68,000. In addition to this, these
programmes are ideally placed to
quantify the number of startups still
operating. The figures for these startups
are encouraging, the survival rate for
startups reached almost 92%, compared
to a two-year survival rate of 75.6% for
all small businesses.11 Of the incubators
and startup programmes operating
within the UK in 2014, more than half
were launched within the last three
years – representing a 110% increase
since 2011. Despite efforts by the UK
Government to increase the number
of programmes operating outside of
London, almost two thirds (61%) are
based in the capital.
We have a number of incubators
across the ecosystem including;
Bizzinn, Entrepreneurs for the Future,
Entrepreneurial Spark, Serendip
incubator & Spark Business Incubator.
8.4.1. Problems
They are looking local:1
10 “the rise of the UK accelerator and incubator ecosystem.” 2014. 5 Nov. 2015 <http://cdn.news.o2.co.uk.s3.amazonaws.com/wp-content/uploads/2014/12/O2_WAYRA_Report_121214.pdf>
11 “the rise of the UK accelerator and incubator ecosystem.” 2014. 5 Nov. 2015 <http://cdn.news.o2.co.uk.s3.amazonaws.com/wp-content/uploads/2014/12/O2_WAYRA_Report_121214.pdf>
While a local incubator should support local talent, it is clear that the local talent pool is
not big enough. As a result they lower the bar of entry to increase numbers, which then
lowers the results and ends up in a race to the bottom. Because they look locally, they
have little or no national presence, and are therefore failing to promote the ecosystem
or attracting talent from other regions. If we look at some of the greatest incubators
around the world, we discover that they attract talent nationally and internationally
to their door, and act as brand ambassadors for their ecosystem. The corporate
incubators like Entrepreneurial Spark have a national presence but still recruit locally,
they do give some exposure of the ecosystem nationally, but it’s not clear by how
much. There are multiple reasons why they are only looking locally, some because they
are funded through European or Local Government grants and therefore restricted to
supporting local (funding strings). Or in the case of corporate incubators, they want
to grow business locally and have similar incubators across the country, which makes
them reluctant to overlap recruiting grounds.
They provide no next step:2Our incubators kick out startups at a rate of about 100-150 per year (Bizzinn = 10,
Entrepreneurs for the Future = 20, Entrepreneurial Spark = 80, Spark Business
Incubator = 10) but there is no logical next step for the startups. We don’t have an
accelerator, or an obvious funding route, that would keep them in the ecosystem.
Therefore, in all likelihood, they will either move away from the area or battle through
on their own, making the failure rate very high. We have very few standout startups in
the ecosystem that have made it beyond an A-Round of funding (Purple Bricks is the
exception but they never went through an incubator).
They think they are competing:3There appears to be the opinion, amongst the runners of the incubators, that they are
competing against each other, either for the limited European or Local Government
funding or for the startups themselves. This is not a zero sum game and it’s likely
more incubators will result in more startups being created. In London (strongest tech
ecosystem in Europe), there has been an explosion of incubators, although it’s not clear
what came first - the startup or the incubator.
8.4.2. Recommendations
Attract an international player:1If we are to play at an international level then we need to host an internationally
acclaimed incubator in the ecosystem. These take years to create and cost millions
in investment, so building our own is likely to take ten years, in what is now a very
competitive market. One option is to look to an established incubator and persuade
them to open a branch within our ecosystem. This is likely to work for a niche incubator
(connected car) as we are not able to show a deep startup talent pool to attract a
generalist incubator. Note: The Bakery (London based B2B incubator) is looking to
establish in Birmingham.
Incubator of incubatees:2A specialist incubator that focuses on providing support for graduates from other
incubators, providing continued support up to year two and focused on getting the
startups cash positive or securing additional investment, we believe that this would
almost certainly result in more successes. This could be an extension to an existing
incubator or a totally new provider backed by a combination of Local Government,
Corporates and Investors.
Incubator Working Group:3The creation of a working group that has the heads of each incubator on it, as well
as other stakeholders, would improve communication and collaboration between
incubators. This would hopefully lead to better resource usage (i.e. shared events,
mentors etc) and better placement of startups (to an appropriate incubator or passed
between where one is full).
24 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 25
8.5. Chamber of CommerceThe Greater Birmingham Chamber of
Commerce is a membership organisation
that provides support programmes and
a voice for local businesses.
8.5.1. Problems
Limited understanding or support for tech/digital businesses:1
It’s not clear that the Chamber has an understanding of the needs of digital businesses,
therefore, the support provided is likely to be generic. While this may not be an issue
for certain Digital businesses, it is clear startups require very specific support due to
their growth trajectory.
8.5.2. Recommendations
Education and support to the chamber:1A liaison and tech/digital advisor should be offered to the Chamber to help them better
support tech/digital businesses across Greater Birmingham.
8.6. Co-Working SpaceIn recent years, the number of
freelancers and independent workers
making up the global workforce has
risen exponentially.
Since 2008, the number of self-
employed people in the UK has risen
by almost 700,000 - from 3.8 to 4.5
million12. The Bank of England reported
earlier this year that ‘large numbers’
had chosen to go freelance, and one in
seven people are now believed to work
for themselves.
12 http://www.dailymail.co.uk/news/article-2992498/Jobs-boom-mothers-set-businesses-Number-self-employed-workers-risen-700-000-2008.html
8.6.1. Problems
No tech co-working space:1
Greater Birmingham has a lack of
co-working space in general and has
no dedicated tech working space that
would be akin to those in other cities,
such as TechHub, Central Working
or WeWork.
8.6.2. Recommendations
Attract external co-working spaces:1
Attract an internationally recognised
tech co-working space to establish itself
in Birmingham such as TechHub
or WeWork.
Co-working spaces, similar to
incubators, are designed to support
freelancers, entrepreneurs and startups.
But while incubators typically require
an application process, equity and a
commitment, co-working spaces allow
people to work on their own terms.
Co-working spaces offer more flexible
terms – one can usually rent space
indefinitely. Tenants of such office
spaces share rent costs, while still
reaping the benefits of solid professional
networks, a social workplace,
collaboration opportunities, and
extra office facilities (like cafés, wifi,
and gyms).
According to Co-Working London,
it now has 135 registered co-working
spaces. Manchester, a city half the size
of Birmingham, boasts over seven
co-working spaces.
Although not proven, it is likely that the
creation of co-working space results in
greater collaboration and startup creation.
26 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 27
9
AcademicGreater Birmingham has ten Universities
(University of Birmingham, Aston
University, Birmingham City University,
Newman University, University of
Law, BPP University, University
College Birmingham, University of
Wolverhampton, Warwick University and
Coventry University) and has around
5% of the UK’s developers and 6,690
students on computer science courses.
In the Complete University Guide the
University of Birmingham (10th) and
Aston University (34th) both rank in the
top 50 for Computer Science Courses.
The often cited reason as to why Silicon
Valley “got it right” was that university
leaders, such as Fred Terman, Provost
at Stanford, leveraged government
investment in R&D to expand their
departments, whilst at the same time
encouraging graduates, such as Hewlett
and Packard, to start new companies.
This created a virtuous circle as those
companies grew, not only recruiting
from nearby universities but also having
staff leave to start their own companies
or become venture capitalists, as they
cashed in their founder shares. Any
tech ecosystem therefore needs a tight
coupling between universities and local
established companies, startups
and entrepreneurs.
If an ecosystem is to build a future supply
of technologists and entrepreneurs then
it must also support, develop and inspire
from an early age, programs such as
STEMNET, Code Club, the Big Bang Fair,
Science Week are an important part of
the ecosystem.
9.1. Problems
Relevance of University curriculum:1As stated in the Coder Supply & Demand13 report “employers often feel that what
university graduates learn on courses has little or no practical relevance for commercial
activities.” Universities are under different pressures to industry, and are often focused
on producing computer scientists capable of becoming good lecturers, professors,
researchers, thinkers and coders, rather than business founders and leaders. Findings
from the IBM Institute for Business Value14 show that “in terms of economic value, only
51% of industry and academic leaders believe Higher Education is providing value for
money, and just 49% view it as contributing to economic growth and competitiveness.
The report Coder Supply & Demand by Chris Meah of the School articulates the
problem with the current coder supply in Greater Birmingham13.
Rising cost of education:2Demand for higher education is growing – and so are the costs. With the average
student debt in England now at £43,50015, many students, as well as parents are
asking “is it worth it?”, especially if there are no suitable jobs to be had at the end of a
university course. Computer Science has the highest graduate unemployment rate 14%;
strange when you consider everyone is crying out for technical and programming skills,
100,000 per year in fact.16
As education costs rise it is likely that more and more foreign students from wealthy
backgrounds will increasingly be those who can afford the high fees (Aston had 20%
foreign students in 2013). Whilst this is good for universities, it is not so good for local
employers, because these students will most likely be going back home on completion
of their education (due to Visa limitations).
Lack of spin outs (using University IP):3University of Birmingham’s Alta Innovations shows 21 spin outs, Aston University shows
16 spinouts, Birmingham City University shows just one spinout16. This compares to
Oxford University with 110 spinouts, Imperial College London which has 95 spinouts
and Cambridge University which has 93 spinouts. The University of Warwick, with 40
spinouts, is the ecosystem’s strongest.
13 http://siliconcanal.co.uk/wp-content/uploads/2016/01/Report-Birmingham-Coder-Supply-Demand.pdf 14 http://www-935.ibm.com/services/us/gbs/thoughtleadership/15 http://www.telegraph.co.uk/education/universityeducation/student-finance/9740974/English-students-in-twice-as-much-debt-as-rest-of-UK.html16 http://www.theguardian.com/higher-education-network/blog/2013/sep/16/computer-science-graduates-unemployment-bme17 http://www.spinoutsuk.co.uk/listings/university-listings/Default.aspx
9.2. Recommendations
Create better collaborations:1To fully exploit technology’s potential (as opposed to being steamrolled by it),
Higher Education leaders must collaborate more closely with industry leaders
and entrepreneurs. In this emerging ecosystem, one-on-one relationships will be
supplemented and replaced by a network of organisations contributing to better
and more relevant outcomes. The announcement of the new Universities Centre
at Innovation Birmingham Campus may be a step towards creating this collaboration.
Also the School of Code initiative is a great example of collaboration between
different groups.
Appoint an education ambassador:2Whilst creating better collaborations may be a medium term goal, an immediate benefit
could be achieved by having one or more education ambassadors as part of the Silicon
Canal community, whose role is to reach out to universities to guide them on the needs
of the tech community – maybe deliver guest lectures and become involved in the
curriculum of relevant courses (Computer Science, Business Studies, Marketing etc).
Encourage talent to stay or come back:3A strong drive to educate students about the reasons to stay should be undertaken,
publicising the benefits to students of staying (e.g. low housing costs, a growing
cultural scene, good transport links, high quality of life etc). The diversity that keeping
foreign students brings, is where innovation thrives. From 1995 to 2005, 52.4 percent
of engineering and technology startups in Silicon Valley had one or more people born
outside the United States as founders. Note that considering immigration reform was
also a recommendation from two recent TechUK reports. The Greater Birmingham
diaspora should also be targeted to return to the ecosystem, we are already seeing
many 30 somethings returning from London to start families.
CHRIS MEAH & BHISH PATELCo-founders of School of Code
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Emerging Businesses10.1. StartupsA startup is an entrepreneurial venture or a new business in the form of a company designed to search for a repeatable and scalable business model. The key term here is scalable, there are many new businesses that are not startups because they are lifestyle businesses and not scalable businesses.
Startups are the new blood of any
tech ecosystem; they are the babies,
that become toddlers, that become
teenagers, that become the next
big corporate. The below shows the
evolution of a startup – this journey
takes anywhere between 3–10 years.
Startups, and particularly Scale-ups
(businesses growing 20% in revenue or
staff year on year), provide the highest
amount of employment growth of any
business type 18. Therefore, attracting or
creating startups with the potential of
becoming a scale-up are critical for the
sustainability and growth of an ecosystem.
10.1.1. Problems
Not producing enough startups:1Because the failure rates of startups are
so high, an ecosystem needs to produce
hundreds of quality startups on an annual
basis18. The ratios look like the diagram to the
right (this is based on US figures so may be
even worse for the UK), which means that if we
are creating just 200 startups per year across
the ecosystem, it is going to take us five years
to seed a startup that may end up becoming a
large corporate. The ecosystem needs to be
creating 500+ startups per year to create
a sustainable ecosystem.
Supportive environment: 2While the ecosystem has incubators supporting startups, these are silos with little support
available outside of those environments. When an individual thinks about starting a
startup they don’t think of this ecosystem as a place to do it – they look to London or
further afield, which means we are losing an important part of the supply at the earliest
stage. We have few mechanisms for discovering individuals who are looking to create
their own startup.
No ‘hero’ startups:3If you look at many ecosystems, one of the key ingredients for catalysing the
ecosystem is a successful startup that acts as a lightning rod for new startups to build
around. An example of this effect would be Skype and the ecosystem that grew up
around Skype in Estonia. The Greater Birmingham ecosystem doesn’t have that yet.
18 https://www.cbinsights.com/blog/venture-capital-funnel/
10.1.2. Recommendations
Champion Startups:1A ecosystem wide campaign to promote startups. A set of tech awards could be the
start of that but wider support from local media (Radio, TV, Digital News) is required to
promote starting a business as a viable alternative to employment.
Green Light programme:2The London Co-Fund has adopted a green light programme for vetting startups and
rating startups based on their investment readiness (Red, Amber, Green). A similar
scheme could be created in Greater Birmingham, and once we have established a
list of ‘Green Lighted’ startups it should be circulated to all European investors on a
monthly/quarterly basis. This would have the effect of raising the profile of the
ecosystem and individual startups.
STARTUP
ESTABLISHED
GROWTH
LARGE
1,000
100
10
1
A ‘scale-up’ is an enterprise with
average annualised growth in
employees or turnover greater than 20%
per annum over a three year period,
and with more than 10 employees at the
beginning of the observation period.
This is the same definition used by the
Organisation for Economic Co-operation
and Development (OECD), Nesta and
Endeavor, as well as many national and
international statistics agencies.
Scale-ups bring job creation and GVA
increases, which are disproportional to
their size. Just adding a few scale-ups
per year to Greater Birmingham would
have an exponential effect.
The OECD has conducted a detailed
study across 18 countries analysing the
link between the dynamic of business
growth (as measured by employment)
and economic growth. This found
that companies which have been in
existence more than five years, in
aggregate, reduced employment every
year between 2001 and 2011; whereas,
companies which were less than five
years old were, in aggregate, net job
creators in each of these years.19
The Scale-up report provides the
following factors, in order of importance,
as the key reasons why companies are
unable to scale in the UK.20
Companies have issues:
• Finding employees
to hire who have the
skills they need
• Building their
leadership capability
• Accessing customers in other
markets / home market
• Accessing the right
combination of finance
• Navigating infrastructure
The report tells us that in 2014
Birmingham and Solihull LEP had 229
Scale-ups across all sectors (i.e. not just
tech/digital). This compares to 420 in
Sheffield City Region and 233 in
Greater Manchester.
If you compare the Midlands on the basis
of population to growing companies then
this shows how far behind the Midlands
is. The following statement is taken from
“THE DEAL Making Sense of UK Equity
Investment 2014/15”.
“There’s a completely different picture
down in the Midlands – both East
35
23
2662
31
23
1217
20
26 93
30
30 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 31
19 http://www.oecd-ilibrary.org/science-and-technology/the-dynamics-of-employment-growth_5jz417hj6hg6-en
20 http://www.scaleupreport.org/scaleup-report.pdf
10.2. Scale-upsand West – where we’ve seen just 12
and 17 growing companies per million
respectively. To put it another way,
for every growing company we’ve
discovered in the East Midlands, we’ve
found more than seven in London and
almost five in the North East. This should
be extremely concerning for these
regions – it’s all well and good hoping
for a manufacturing recovery (although
there’s little sign of that yet) but the
region can’t rely on this alone. We’d
advise those involved in encouraging
growth in these areas to hop on a train
– north or south, it doesn’t matter – and
see what they can learn.”
10.2.1. Scale-ups Have a Dynamic Effect on Local Ecosystems
Scale-up companies can be major
contributors to local economies,
especially with regards to acting as role
models and inspiring others. Scale-
up companies can have a particularly
dynamic effect on local ecosystems
when they are clustered together,
buying goods and services from each
other, attracting and developing talented
people and building networks with the
local ecosystem. The top 50 fastest
growing companies around Cambridge,
for example, added more than 5,900
jobs between 2012 and 2013.
10.2.2. Problems
There are no identified scale-ups:1No organisation is identifying and tracking tech/digital scale-ups across Greater
Birmingham. Most organisations are not even aware of the term scale-up.
10.2.3. Recommendations
Identify scale-ups:1Identify, publish and track a list of Greater Birmingham tech/digital Scale-ups.
10.3. SMEsSmall to medium enterprises (<50
employees) make up the vast majority
of the digital businesses across Greater
Birmingham with 94% of creative firms
in the city being classed as micro-
businesses, employing fewer than ten
people21. Very few of these businesses
ever get beyond the £1m turnover (less
than 1%)22 and many are stagnant.
10.3.1. Problems
No voice:1Given the number of SMEs in the ecosystem they have no collective voice.
10.3.2. Recommendations
Identify & Promote:1Identify all the tech/digital SMEs in the ecosystem and then promote as many
as possible through Silicon Canal, national organisations such as TechCity and
media outlets.
Stagnant:2Many SMEs are not growing above the £1m turnover.
10.4. Midsize BusinessesMid-size tech businesses of between
50–250 employees are the future large
corporations and have very specific
needs. These businesses are more
likely to survive over the long term and
continue to grow compared to their
startup counterparts. While the region
has a range of these businesses
(Pro-Brand, Packt Publishing, Purple
Bricks, Click Travel, Mobile Fun, Names.
co.uk) they are often unknown by the
wider community and their engagement
with the ecosystem appears limited.
A mid-sized business may also be
a scale-up, if it is growing fast enough
to qualify.
10.4.1. Problems
Lack of tech talent:1This quote from Simon McLean, Executive Chairman at Click Travel describes the
problem. “For us it’s really quite simple: access to technical talent. So much so that we
now have development teams in Romania and Bulgaria.
We have a current live opportunity which highlights precisely the problem – we’ve
been hunting for a Software Test Engineer for over 6 months now, a position which we
wanted to fill locally in Birmingham. But we’ve interviewed no end of candidates and
not found anyone who is up to scratch, hence we’ve now hired in Romania.
From a financial perspective I think the West Midlands is very strong. We’re fortunate
enough not to need external financing, but if we did there are no end of opportunities
in the region, together with local specialists who can source finance from further afield.
10.4.2. Recommendations
Celebrate our mid-sized businesses:1Develop case studies for each business and signpost jobs. Create a future 20 list of our
next large corporates and publish this on an annual basis.
Lack of visibility:2Most of these mid-sized tech businesses are unknown to the ecosystem, making it
harder for them to recruit.
21 http://www.birmingham.gov.uk/cs/Satellite?blobcol=urldata&blobheader=application%2Fpdf&blobheadername1=Content-Disposition&blobkey=id&blobtable=MungoBlobs&blobwhere=122350444582-2&ssbinary=true&blobheadervalue1=attachment%3B+filename%3D90259Sector_Profile_Digital_%26_Creative.pdf
22 http://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780199546992.001.0001/oxfordhb-9780199546992-e-10
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11
Large CorporatesForward thinking companies recognise that speed and agility will be key determining factors of success in the digital, consumer-driven economy. As change accelerates, organisations will need to rethink how their business environment operates, how they partner and how they interact with customers. A recent IBM Institute for Business Value report23 highlighted that these changes are “necessitating the emergence of new economic ecosystems, as organisations recognise they cannot navigate this future alone. They must embrace the concept of mutuality, a level of formal or informal collaboration among organisations around shared ideals, standards, or goals”.
23 http://www-935.ibm.com/services/us/gbs/thoughtleadership/ecosystempartnering/
24 http://www.techuk.org/insights/reports/item/2099-techuk-manifesto
25 http://digitalbirmingham.co.uk/publication/1802/
In a business context, an ecosystem
is a complex web of interdependent
enterprises and relationships aimed
at creating and allocating business
value. There is something mutual
and multiplicative about business
ecosystems — the whole is greater than
the sum of the individual parts. If this
was not the case, there would be no
incentive to be part of the system.24
For a large company to locate into a
particular city or region, it no longer
needs just economic incentives, good
infrastructure and a pool of talent it
can draw upon for future employees.
It now also needs access to a broader
ecosystem consisting of SME’s,
entrepreneurs, universities, local
government and other organisations
who formally or informally operate
together to produce something of
greater value for the mutual benefit
of the ecosystem as a whole.
The importance of tech clusters to
the UK economy was recognised in a
recent techUK24 report where one of
the recommendations was that central
government (i.e. BIS and the Cabinet
Office) should work with clusters to
support and nurture local firms whilst at
the same time recognising the vital roles
universities play. Large corporates can
play their part in this by engaging with
and supporting these clusters.
Large corporates are more likely to
engage if they know there are economic
benefits to be had by providing
technology to smaller local firms. For
example, the recent Greater Birmingham
Digital Audit25 highlighted that whilst
digital technology is having a significant
impact on the growth of businesses in
Greater Birmingham (54% of businesses
say their turnover increased during
2014 and one in four attribute this
growth to increased use of digital
technology), too few businesses are
taking advantage of digital technology.
Only 43% of businesses state they
fully understand the benefits digital
technology can bring – and just over a
third of businesses identified investment
in digital technologies as a high priority
for the future.
The other key element large
corporations bring to an ecosystem
are spin outs. A great example of this
is that of PayPal in the US. The original
founders and employees of PayPal are
known as the PayPal Mafia and have
gone on to found some of the biggest
tech companies. The picture opposite
shows some of their achievements
(picture courtesy of Rudi Leismann).
34 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 35
11.1. Problems
Competition rather than collaboration:1In the mid 1960’s New Jersey tried to emulate the “magic” of Silicon Valley by hiring
Fred Terman, who was retiring from Stanford, to try and recreate the culture of
cooperation and information exchange that had defined that region. Terman drafted
a plan to build a new institution like Stanford but the plan never got off the ground
because industry would not cooperate. RCA would not sign up for a partnership with
Bell Labs, Esso didn’t want to share its best researchers with a university, and Merck
and other drug firms wanted to keep their research dollars in house.
Having a great ecosystem is no good if no one knows about it:2
The issue Birmingham (along with other cities outside the Greater London area) has
is that no matter how great their ecosystems are, they will always be overwhelmed
by the sheer volume of success stories being generated by a London-focused media.
Companies, especially international ones, will only see this and naturally be drawn to
that area.
Lack of Large Corporations: 3The Greater Birmingham ecosystem can count the large tech companies on one hand.
Attracting them appears to be difficult because there are no special tax breaks, it
doesn’t possess a particularly strong talent pool, or have any key customers or partners
based here, either.
11.2. Recommendations
Create value through collaboration rather than competition:1
In traditional markets, value creation is incremental as organisations typically cover
costs plus some return on assets. In ecosystems, organisations create value through
their engagement within the system as a whole. Once companies realise there is
more to be gained through collaboration rather than competition, they are more likely
to participate in the ecosystem. We need to develop good news stories and positive
references for how success has been achieved through collaboration and publicise
these to potential corporates, showing them that Greater Birmingham has a thriving
ecosystem that they can benefit from by joining. For example, Greater Birmingham
has a great history in manufacturing, and even though this has been greatly diminished
over the past two decades, there is no reason why traditional manufacturing should
not take advantage of new technologies, such as the Internet of Things (IoT) being
developed by smaller startups. Such collaborations could be used as a success story
to sell to other corporates encouraging them to move (or expand) into the area.
Promote the ecosystem through one off and regular events:2
There are already a number of tech events and meetups in and around Birmingham
which happen on an ad-hoc basis. These tend to be focused on particular areas
of interest and take place in regular locations, but by and large don’t attract large
corporates unless they are heard about by employees who happen to live in the area.
We should hold one big event to kick things off, where as many large corporates as
possible are invited to launch the whitepaper and manifesto, where the benefits of
them participating in the wider area ecosystem are highlighted. We should try and
engage national as well as local media in this event.
Target specific Large Corporations:3Work with Marketing Birmingham to devise a specific soft landing package that is
competitive. Draw up a shortlist of target large corporates and actively try to attract
them to Greater Birmingham.
36 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 37
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Local GovernmentThe last detailed profile of Birmingham’s digital and creative sector from Birmingham Council was published in 201227. It reported that this sector contributed £890 million to the city’s economy and boasted 5800 businesses within the region, employing 34,000 people. If the predicted growth of this sector was correct, creative and digital businesses in Birmingham should now be contributing over £1 billion into the city’s economy. These figures looked at the very wide remit of Creative businesses and did not focus on just tech and digital.
A lot of what is needed to create the
UK’s leading digital ecosystem is already
in place; high-quality graduates, a young
population, incubators and partnerships
with local universities. However, there is
no joined-up thinking or programmes led
by local government to support potential
scale-up businesses within this sector.
12.1. Problems
A bystander of the local digital ecosystem:1As we have already identified, most of the ingredients to create the UK’s leading
tech city are already here. However, tech companies have taken it upon themselves
to create a credible, nationally recognised tech ecosystem/cluster. The TechUK
Manifesto recommends that a body similar to the Government Digital Service should be
established to act at the regional level28, and that is something that Silicon Canal would
fully endorse. This would provide the tech industry with a platform to share ideas with
decision makers and influence local business policy.
The bias toward traditional industries:2It’s natural that Birmingham and the Black Country predominantly provide support for
manufacturing businesses within the region. There is a proud manufacturing tradition
in the area and millions of jobs depend on this industry thriving. But by ignoring other
emerging sectors (such as the digital and creative sector), local government runs the
risk of making the same mistakes that the UK Government has made over the past
two decades.
Limited understanding of Digital & Tech:3Birmingham City Council has no experienced digital/tech person in a senior position
who champions the sector. The Local Enterprise Partnership (LEP) also has little
representation for digital.
27 http://www.birmingham.gov.uk/cs/Satellite?blobcol=urldata&blobheader=application%2Fpdf&blobheadername1=Content-Disposition&blobkey=id&blobtable=MungoBlobs&blobwhere=122350444582-2&ssbinary=true&blobheadervalue1=attachment%3B+filename%3D90259Sector_Profile_Digital_%26_Creative.pdf
28 Securing our digital future: The TechUK manifesto for growth and jobs 2015-2020
12.2. Recommendations
Get involved, promote, support and celebrate:1A great example of how local government can champion the creative and digital sector in Birmingham is by publishing data from the
fastest growing companies in the region. This approach was trialled by the business community (in partnership with ‘The Silicon Valley
comes to the UK’ initiative) in Cambridge.29 Publishing up-to-date data on the performance of the fastest growing companies in the
region will be a valuable resource for investors, journalists and potential business partners. It will demonstrate economic strength
to outsiders, whilst providing a dynamic effect on the local ecosystem by encouraging the cluster of companies to use each other’s
service or product.
Remodel grants and financial assistance that is available:2One of the biggest finance initiatives from central government over the last parliament was the introduction of the Regional Growth
Fund. This initiative wasn’t geared towards the digital and creative sector, therefore, tech SMEs failed to benefit from any direct
financial assistance from central government. Regardless of this, we believe that the Regional Growth Fund has not produced effective
results through the investment that was made.
30The National Audit Office has reported that the cost of each job created through the Regional Growth Fund cost £37,400. If we were
to compare this with the Endeavour programme that focuses on emerging economies, which cost just £405 per job created (many
of which were tech jobs), we can conclude that the model of finance, or the focus of the funding, is wrong. Local government should
investigate this further and deliver a new working model for financial support to a wider range of local businesses.
29 http://www.nesta.org.uk/news/new-big-data-resource-puts-cambridge-cluster-map
30 https://www.nao.org.uk/report/progress-report-on-the-regional-growth-fund/
31 http://www.labourdigital.org/
Keep the talent that we develop:3We would encourage local government to adopt a policy suggestion from the former shadow business secretary, Chuka Umunna,
and begin lobbying parliament to reform visa regulations to create a one-year “Programmers’ Passport” for digitally skilled migrants
from outside of the EU31. This would allow local businesses to recruit foreign students that completed their studies in the region, which
would provide tech businesses in Greater Birmingham with wider pool of developers, thus reducing the skills gap in the short-term.
Deputy Mayor of Digital:4Support the establishment of a Mayor for Birmingham and the appointment of a Deputy Mayor of Digital.
Deliver a Manifesto:5Create a digital manifesto to drive forward the Greater Birmingham agenda.
38 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 39
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Central GovernmentThe UK’s technology trade association,
formerly known as Intellect, was
relaunched in 2013 as TechUK. Its
mission is to engage with the whole
tech sector, ranging from startups to
international IT suppliers and consumer
tech firms. During the relaunch the
TechUK chief executive, Julian David,
revealed that new research figures
showed that there are twice as many
tech companies in the UK than the
government realised.
It could be argued that for over a
generation, through successive
governments, the emergence of the
UK’s tech industry was growing at
a rapid pace and completely under
the radar of appointed policy makers
that were ignorant to a sector that
was playing a vital, innovative role by
supporting a number of key industries
throughout the global recession.
Would a UK government of the past
two decades display a similar kind
of ignorance to the true size of the
manufacturing industry? Or the financial
sector? Thankfully, steps were taken
to compensate for this oversight, as
the coalition government established
the Ministerial Digital Taskforce (which
still remains) to deliver a strategy that
supports and encourages further growth
in the tech industry.
13.1. Problems
A delayed response to a rapidly growing sector:1
The explosion of user-friendly
technology, since the turn of the
millennium, has left the UK government
playing catch up – in 2013, 90% of the
world’s data was created in the two
years that preceded it33 and the tech
industry had to organically accelerate
its growth to meet demand. Despite
the unprecedented demand for new
technology solutions, recent figures
suggest that there is still someway to go
before it slows down. A quarter of SMEs
still do not possess basic digital skills and
there is a proven positive link between
digital skill levels and turnover growth.34
No clear direction: 2Investment is now being made to
strengthen the performance of tech
companies but we are still yet to see a
clear, effective plan of how investment
from central government can support
an industry that works in such
a progressive, agile way.
London and South East:3
A study by the Department for Culture
Media and Sport reported 44.7% of jobs
in the creative industry were based in
London and the South East.35 When two
neighbouring regions dominate the tech
landscape in the UK, new businesses
are naturally going to migrate to this part
of the country. This ultimately leads to
an exodus of talent from the rest of the
UK and will, eventually, expose a huge
talent gap in these other regions.
32 http://www.computerweekly.com/news/2240208579/Intellect-relaunches-as-TechUK-and-targets-500000-new-UK-IT-jobs
33 https://www.gov.uk/government/publications/eight-great-technologies-infographics
34 BIS RESEARCH PAPER NUMBER 247 Digital Capabilities in SMEs: Evidence Review and Re-survey of 2014 Small Business Survey respondents
35 https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/439714/Annex_C_-_Creative_Industries_Focus_on_Employment_2015.pdf
Public procurement for tech companies:4The existing bureaucratic process for public procurement contracts undoubtedly favours bigger businesses that have the resources
and cash flow to confidently submit a bid. The result often leads to a negative ‘trickle-down’ effect, as bigger companies (that are mostly
service-led) win these lucrative contracts. They often don’t necessarily have the skills to deliver the technical solution and subcontract
the work to small tech firms to complete the project on their behalf. This ultimately results in the public sector paying for an unnecessary
‘middle-man’ to facilitate the work, at a great cost to local government, whilst squeezing the profit from the smaller company. There is
certainly an argument that large companies add value to the big contracts, where project management and support is essential to its
delivery. However, the smaller contacts could easily be managed by smaller tech companies. In addition to this, the Digital Services
framework (set up by the European Union) does not reflect the working processes of small tech companies. To be considered for many
of the public contacts, a tech company must register and submit their services to Official Journal of the European Union (OJEU). However,
the window to do this is often closed throughout the year, with no indication of when it might be open (on average, an OJEU will be open
for 6 weeks, every 6 to 9 months). Clearer communication of how OJEU works and providing dates when companies can register their
services would be a good starting point.
40 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 41
13.2. Recommendations
Monitor progress of Minister of State for Culture and Digital:1
We fully endorse the appointment of Ed Vaizey in the role of Minister of State for
Culture and Digital, a cross-departmental appointment for the creative industries.
The coalition government of 2010–15 provided the foundations for this appointment
when they established the Ministerial Digital Taskforce, yet the progress and output
from this department has been, at best, more ‘dial-up’ than ‘superfast’.
Silicon Canal believe that Ed Vaizey MP should be given the task to shape the UK’s
digital strategy over the Cabinet table and make it an intrinsic, recognisable, key output
from the Department of Business, Innovation and Skills.
In November 2014, Sherry Coutu (CBE) produced an independent report, Scale-Up36,
which focused on the barriers that UK companies encounter when attempting to
scale up their businesses. One of the recommendations of that report was to appoint
a taskforce that focused on resolving these issues and report their findings directly
to the PM, annually for the next five years. The majority of the companies that were
referenced during the report were tech businesses that had been identified as perfect
‘scale up’ test cases. This would be the perfect starting point for a Minister of State for
Culture and Digital.
Invest with a clear strategy:2The issues that the tech industry has, with regards to investment, is that it is often
coupled with other industries that do not share the same agile approach to work.
For many years the US has invested around 0.2% of national output each year into
businesses that have been identified as high-growth companies. The result? These
companies now account for 21% of the national output of the US.37
We support the recommendation from the TechUK manifesto that science and
innovation budgets should be set over ten year cycles38, but we would couple it with
the same approach that our American cousins have adopted. This will reduce the
risk of any potential disruption and a change of direction when new governments are
elected. It will also allow departments to make plans well into the next decade.
Cut bureaucracy; make the bidding process a level playing field: 3
At the time of writing, there are only 160 registered suppliers on the Digital Services
Framework. For an industry that employs over 2.7 million people, this is an appalling
statistic. This leads us to conclude that public procurement contacts are either not
seen as accessible to small tech businesses, or are not advertised well enough. If the
government were to simplify the process of tenders, educate tech companies on the
bidding process and make them aware of the opportunities, it would result in more
companies offering their services. This will, in turn, lead to a more competitive process
and the public sector will benefit from the value a smaller, more agile tech company
can provide.
36 http://www.scaleupreport.org/scaleup-report.pdf
37 IHS Global Insight and National Venture Capital Association (2012). Venture Impact: The Economic Importance of Venture Capital-Backed Companies to the U.S. Economy
38 Securing our digital future: The techUK manifesto for growth and jobs 2015-2020
39 https://www.digitalmarketplace.service.gov.uk/digital-services/framework
14
Appendix14.1.
Authors
The following people authored this whitepaper:
Peter CrippsIBM
Nicolas Holzherr
Whisk.com
Shaun OwenWest Midlands Media
Jennifer EdwardsWhisk.com
Simon JennerAdventures in Business
Chris Meah School of Code
Katherine Preston 383 Project
The Regional Observatory Team
14.1.1.
Contributing Authors
42 Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper Building a World Class Tech & Digital Ecosystem in Greater Birmingham White Paper 43