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Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results of the Latest White - Collar Crime and Fraud Risk Survey Protiviti Dallas CPE Day September 21, 2018

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Page 1: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

Internal Audit, Risk, Business & Technology Consulting

BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK

Assessing the Results of the Latest White-Collar Crime and Fraud Risk Survey

Protiviti Dallas CPE DaySeptember 21, 2018

Page 2: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

TODAY’S PROTIVITI SPEAKER

2

Pamela Verick, Director

Protiviti Forensic

[email protected]

+1.703.299.3539

Page 3: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

FRAUD IN NUMBERS

Page 4: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.4

REPORT TO THE NATIONS (ACFE)EXCERPTED FROM THE 018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE

Page 5: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

A QUICK LOOK:

PROTIVITI’S WHITE COLLAR CRIME AND FRAUD RISK SURVEY RESULTS

Page 6: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.6

https://www.protiviti.com/US-en/insights/protiviti-fraud-risk-

survey?utm_source=blog&utm_medium=blog&utm_campaign=whitecollarcrimesurvey

Page 7: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

WHEN IT COMES TO BUILDING A STRONG

CORPORATE CULTURE, “FRAUD RISK MANAGEMENT”

REMAINS A BIT OF A MISNOMER

7

Organizations continue to lag in employing leading

practices to build a strong culture.

Resources represent a significant challenge in building a

strong corporate culture with a clear fraud risk strategy.

Many companies lack a fraud risk management program,

including policies to mitigate fraud.

Third parties represent a significant gap in fraud risk

management.

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02

03

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Our Key Findings

Page 8: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

ORGANIZATIONS CONTINUE TO LAG IN EMPLOYING

LEADING PRACTICES TO BUILD A STRONG CULTURE

8

Page 9: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

RESOURCES REPRESENT A SIGNIFICANT

CHALLENGE IN BUILDING A STRONG CORPORATE

CULTURE WITH A CLEAR FRAUD RISK STRATEGY

9

Page 10: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

MANY COMPANIES LACK A FRAUD RISK

MANAGEMENT PROGRAM, INCLUDING POLICIES TO

MITIGATE FRAUD

10

Page 11: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

THIRD PARTIES REPRESENT A SIGNIFICANT GAP IN

FRAUD RISK MANAGEMENT

11

Page 12: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

DATA ANALYTICS, FRAUD AND THE PATH FORWARD

Page 13: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

DATA ANALYTICS, FRAUD AND THE PATH FORWARDDoes your organization have a fraud detection program? (Shown: “Yes”

Responses)

13

Page 14: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

DATA ANALYTICS, FRAUD AND THE PATH FORWARD (CONT.)

If Yes: Who in your organization is responsible for the fraud detection program?

14

Page 15: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

DATA ANALYTICS, FRAUD AND THE PATH FORWARD (CONT.)

Does your organization actively utilize forensic data analysis to identify

potential red flags and fraud indicators (i.e., fraud detection techniques)?

15

Page 16: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

DATA ANALYTICS, FRAUD AND THE PATH FORWARD (CONT.)

How often does your organization conduct surprise audits within the organization?

16

Page 17: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

DATA ANALYTICS, FRAUD AND THE PATH FORWARD (CONT.)

Which of the following procedures has your organization established for the submission

of concerns by employees about questionable accounting or auditing matters?

17

Page 18: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

REPORTING, INVESTIGATION AND CORRECTIVE ACTION

Page 19: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

REPORTING, INVESTIGATION AND CORRECTIVE ACTION

What level of involvement does your organization’s Audit Committee have in the

investigation of alleged fraud or misconduct?

19

Page 20: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

REPORTING, INVESTIGATION AND CORRECTIVE ACTION (CONT.)

What level of involvement does your organization’s Audit Committee have in the

investigation of alleged fraud or misconduct?

20

Page 21: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and

does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners.

IN CLOSING

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• The importance of corporate culture is garnering an

unprecedented amount of media and organizational

attention, and yet, there has not been an equal

amount of introspection or root cause analysis as to

what has led to some of the more noteworthy fraud

and misconduct cases occurring in the last year.

• Understanding the interplay between fraud,

corruption and corporate culture — and the controls

necessary to mitigate ethical failures — can

accelerate efforts to affect positive organizational

change and process improvements.

• In today’s business environment, executives need to

ask themselves one question:

Do we want to be viewed as leaders of

ethical business practices or are we willing

to risk being the latest headline involving a

toxic culture that ultimately results in

embarrassing — and costly — fraud and

misconduct?

Page 22: BUILDING A STRONG CORPORATE CULTURE …...Internal Audit, Risk, Business & Technology Consulting BUILDING A STRONG CORPORATE CULTURE BEGINS WITH MANAGING FRAUD RISK Assessing the Results

© 2018 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed

or registered as a public accounting firm and does not issue opinions on financial statements or

offer attestation services. All registered trademarks are the property of their respective owners.