building a resilient london
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Building a resilient London
A call to action
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Contents
> Building a resilient London:
a call to action
> Building resilient communities
through schools and learning
> Supporting older people
in London
>A saer London or all
> Supporting those who seek
a sae haven in London
>A vision or volunteering
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4
6
8
10
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> increased investment in
preparedness or crises
or emergency incidents in
London to improve the ability
o individuals, volunteers,
communities and organisations
to respond in their local area
> equipping every London child
with basic rst aid skills through
schools and education
> the survey on extreme exclusion
among asylum seekers,
vulnerable migrants and
reugees promised in the London
Enriched Implementation Plan
> the work o health and wellbeing
boards in every London borough
to better promote integration o
health and social care services,
and to recognise the potential
contribution o the voluntary and
community sector
> best practice in employer-
supported volunteeringby ensuring volunteering
opportunities or GLA sta
in line with the most
pioneering workplaces.
Photosonpage3:www.photo-banks.com,LaytonThompson/BRC,AnthonyUp
ton/BRC
Building a resilient London:a call to action
We call on mayoral and
GLA candidates to support:
Every day, the British Red Cross helps
individuals and organisations to ace
crisis. Across London our network
o 90 sta and 3,200 volunteers
helps some o the most vulnerable
Londoners in times o need.We provide many vital services
to Londoners: rom immediate
assistance in a major incident and
building more resilient communities
through rst aid education, to
supporting new arrivals to the capital
and helping people regain their
condence and independence ater a
stay in hospital.
All our activities are guided by our
undamental principles o humanity,
impartiality, neutrality, independence,
voluntary service, unity and
universality. We work closely with the
mayor o London, Greater London
Authority (GLA), Londons emergency
services and London boroughsto ensure we ocus our response
on people with the greatest
humanitarian need.
The challenges Londoners
ace are complex and growing.
Economic conditions and their
consequences are putting a strain
on many people and their
expectations o decision-makers.
Yet despite these tough realities there
is much to celebrate. London is a
great place to live, work and visit.
And, as host o the 2012 London
Olympic and Paralympic Games along
with the Diamond Jubilee, the capitalwill be at the centre o the worlds
attention.
Beore, during and ater a crisis,
the Red Cross will be there, working
with Londoners preparing or
emergencies, helping people in
immediate need, and supporting
them through their recovery. By
better integrating our expertise
with key agencies and decision-
makers, and partnering with statutory
organisations, we can make Londons
communities stronger.
Based on our values, principles
and experience, we call on Londons
decision-makers to act and help us
build a more resilient London.
Sir Nicholas Young
Chie executive
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Photo:JonathanBanks
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ater a heart attack. That is why we
have been campaigning or rst aid
education to be a compulsory part o
the school curriculum.
Our humanitarian education
materials help young people explore
the world around them. We explain
the complexities o providing
humanitarian assistance in an
interconnected world and encourage
the participation o students as active
local and global citizens.
We explore crises arising rom
confict, disasters, and pandemics,
and also cover some o the
challenges people who have aced
such crises might experience in
integrating into lie in London.
Our rst aid and humanitarian
education work reaches the most
vulnerable in London. For example,
we teach rst aid to the homeless
and drug users. We provide
humanitarian education to young
people who arrive in the UK as
reugees and have rst-hand
experience o confict. Many o these
young people sign up as Red Cross
volunteers to educate their peers
about the costs o confict.
As the British Red Cross
recognises the value o cross-sectorpartnerships, we work closely with
the private sector. For example,
Allen and Overy has worked with us
to produce international humanitarian
law resources or secondary schools
and Brit Insurance has unded a
pack or primary schools with key
rst aid messages.
Encouraging Londoners to learn how
to make their community stronger
cant start too early. There are basic
skills and ways o looking at the world
that everyone can learn to make their
communities more resilient.
Basic rst aid skills and the
condence to act can make a huge
dierence to peoples chances o
survival in an emergency. Immediate
resuscitation CPR can double or
even triple the chances o survival
Building resilient communitiesthrough schools and learning
1 Lie. Live it research project, 2006, British Red Cross
> equipping every London child
with basic rst aid skills through
schools and education
> increasing the awareness
and accessibility o rst aid
education across society,
particularly the groups that
are hardest to reach, as a vital
lie skill
> highlighting the positive
impact o diversity and
Londons proud history o
sanctuary and integration,
using humanitarian education.
We call on mayoral and
GLA candidates to support:
> Hal o the attendees at accident and emergencydepartments could have beneted rom rst aideducation in their accidents.1
> Ninety-eight per cent o parents want rst aideducation to become part o the school curriculumand over 90 per cent o teachers support a ocuson building resilience in the classroom.
> In London we teach over 30,000 pupils rst aid andhumanitarian education each year.
Our rst aid
and humanitarianeducation workreaches the mostvulnerable in London
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Photo:PatrickHarrison/BRC
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Ensuring London gets a
proportional share o resources is
vital to meeting the needs o the
most vulnerable.
From our experience o supporting
people in their own homes on
discharge rom hospital, we see
the challenges that many elderly
Londoners ace: getting the right,
personalised support to enable them
to continue playing an active role in
their community.
British Red Cross sta and trained
volunteers help reduce service users
stress and isolation. We help them
plan or the long term, manage
emergencies and maintain their
independence. Our services can also
prevent readmission to hospital or a
move to residential care.
Recent changes in the
commissioning environment
recognise the role o the voluntary
and community sector in health and
social care services. This represents
a great opportunity or voluntary
sector involvement in publicly-unded
services, but we need support rom
the GLA and the mayor to ensure
the new commissioning environment
refects our sectors traditional
strong ocus on the beneciary andtheir needs.
Better integrated care will also be
essential in achieving the step change
needed to cope with an ageing
population and provide the best
outcomes or Londoners.Although living in one o the wealthiest
and most vibrant cities in the world,
Londoners ace serious and wide
inequalities in health outcomes. An
ageing population means demand
or social care services will increase.
Older Londoners are already
particularly aected by social isolation
and poverty.3
Supporting older peoplein London
2 London Health Inequalities Strategy: One Year On, GLA3 Social isolation among older Londoners. Oct 2011, IPPR
> the development o pan-
London initiatives through the
London Health Improvement
Board to deliver a holistic
approach to health and social
care and improve wellbeing
> the work o health and
wellbeing boards in every
London borough to better
promote integration o health
and social care services and
to recognise the potential
contribution o the voluntary
and community sector
> better targeting o
resources in London to
tackle health inequalities.
We call on mayoral and
GLA candidates to support:
> In some London boroughs the average lieexpectancy is as much as 17 years less thanin others.2
> Each year in London the British Red Crosshelps 3,000 people over 60 live independentlyin their homes.
> The British Red Cross also supports rapidresponse assisted discharge in Kings CollegeHospital, one o the our major trauma networkhubs in London.
From our experienceo supporting people
in their own homes ondischarge rom hospital,we see the challengesthat many elderlyLondoners ace
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Photo:AnthonyUpton/BRC
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As a humanitarian auxiliary to
government, the British Red Cross
supports statutory emergency
responders in a crisis. In Mitcham, or
example, working with the London
Ambulance Service, Red Cross
volunteers react to 999 calls on
Friday and Saturday nights, alongside
regular ambulance responders. In the
rst three months o this scheme we
responded to 104 calls, ensuring an
even aster response to patients in
potentially lie-threatening situations.
Based on our experience we also
know the positive impact o inorming
and raising awareness o what to do
in an emergency. Providing eective
community inormation messages
in the local media and on public
transport can help ensure Londoners
are better prepared to respond in an
emergency situation.
The impact o an emergency on
individuals and communities goes
beyond the initial emergency situation
itsel their need or support may be
ongoing. Helping individuals, amilies
and communities rebuild their lives
by providing practical and emotional
support ater a crisis is also a key part
o our mission.
Peoples ability to withstand a crisisdepends on their own preparedness
and planning, and how empowered
they eel to respond. Communities,
the voluntary sector and emergency
services also need to co-ordinate their
resources in a crisis.
While no-one can predict when an
emergency will occur, whether its a
terrorist incident or a serious road
trac collision, being suciently
prepared is crucial. The disturbances
across London during the summer
o 2011 reminded us o how quickly
a crisis situation can occur, as well
as the long-lasting impact it can
have on individuals, businesses and
communities.
The mayor and GLA are in a unique
position to ensure that Londoners are
better prepared when responding to
any crisis, no matter how big or small.
A saer London or all
> increased investment in
preparedness or crises
or emergency incidents in
London to improve the ability
o individuals, volunteers,
communities and organisations
to respond in their local area
> promoting the contribution
o voluntary and community
organisations in emergency
response to the London
Resilience Partnership,
particularly those with enhanced
capacities such as the British
Red Cross
> eective dissemination o
community saety messages
rom statutory agencies, local
authorities and the community
and voluntary sector.
We call on mayoral and
GLA candidates to support:
> There are 450 Red Cross volunteers on stand-by inemergency planning and response roles in Londonat any one time.
> The British Red Cross has responded to over 400emergency incidents across the capital since thelast mayoral elections.
> One in every two res in London takes place in a
dwelling, the highest percentage in the UK.4
4 National Statistics and DCLG: http://www.communities.gov.
uk/documents/statistics/pd/568234.pd
Based on our
experience we alsoknow the positiveimpact o inormingand raising awarenesso what to do in anemergency
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well as potentially weakening
community cohesion.
As a humanitarian organisation,
we have rst-hand experience o the
deep challenge inherent in the system
at a national and local level. There
should be sucient support or those
seeking saety to ensure peoples
humanitarian needs are met with
dignity and saety.
As well as our destitution
projects, last year British Red Cross
international tracing and message
services helped 129 asylum seekers
and reugees make contact with
relatives they had been separated
rom. In partnership with Tavistock and
Portman Foundation Trust, we also
provide mental health support and
consultations or beneciaries who
may have diculty accessing services
because o their asylum status.
Many London agencies believe
that tracking will increase around
the Olympic and Paralympic Games.
We are already helping to combat
tracking through our work on the
London Saeguarding Children Board
Olympics Sub-Group and the National
Tracking Board or Young People.
The mayors oce and the GLA
have rightly provided clear leadershipon issues around integration, asylum
and migration through strategies like
London Enriched.
We believe the mayor could lead
eorts to ensure sucient support
is available or these vulnerable
groups to maintain their dignity and
access the services they need while
in London.
Photo:LaytonThompson/BRC
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Londons place at the heart o
a globalised world brings great
opportunity but also challenges.
Our city has a proud tradition o
oering sanctuary to those in
need and providing a new home or
citizens rom every country on earth.
But there are more and more
destitute, homeless asylum seekers
coming to our projects in London
needing the basic necessities
or survival.
This situation can only add
to their stress and hardship, as
Supporting those who seek asae haven in London
5 Gidley, B. and H. Jayaweera. An Evidence Base on Migrationand Integration in London. Centre on Migration, Policy andSociety, University o Oxord, 2010.6 Communities and Local Government. Rough Sleeping10 Years on: From the Streets to Independent Livingand Opportunity. Communities and Local Government,London, 2008.
> widening the remit o the
London Health Inequalities
Strategy to include addressing
the health needs o asylum
seekers and vulnerable
migrants
> the survey on extreme
exclusion among asylum
seekers, vulnerable migrants
and reugees promised
in the London Enriched
Implementation Plan
> a orum or dialogue between
the London boroughs, the
GLA and the voluntary sector
around the nature o statutory
obligations or those living in
London with no recourse to
public unds
> unding the No Recourse
to Public Funds Network to
help ensure the provision o
necessary services to councils,
the NHS and the voluntary
sector regarding thoseindividuals with no recourse to
public unds.
We call on mayoral and
GLA candidates to support:
> One in ve state-supported asylum seekers inthe UK lives in London, but two thirds do so withsubsistence-only support.5
> Recent studies indicate that 15 per cent o thecapitals rough sleepers are migrants withoutrecourse to public unds.6
> The British Red Cross destitution projects in
London provide nearly 100 people with supporteach week.
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Photo:AnthonyUpton
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people in the capitals most deprived
neighbourhoods.
The mayor o London could be
the champion or volunteering across
London. We also believe that some o
the best advocates or volunteering
would be GLA sta themselves.
Employer-supported volunteering
can complement existing training
and development programmes
and provide real-lie experiences
and insights that traditional training
courses cant.
London has a huge opportunity to
develop its capacity or volunteering
as part o the Olympic legacy. We
believe new volunteers should be
oered a chance to continue their
work with the capitals charities and
voluntary organisations once the
Games are over.
I a creative partnership can
emerge between London policy-
makers and the voluntary sector,
we believe people can be optimistic
about their chances o getting a
ullling voluntary role. We can make
London the best city in the world to
volunteer in.
Analysis o young peoples
involvement in the summer
disturbances in 2011 ound that
young people themselves reported
a lack o things to do and a lack o a
stake in their local neighbourhood as
key motivators.10
In our experience, volunteering
can orm a crucial part o addressing
these issues by providing structure,
pride in ones community11 and a
sense o belonging or young people
in London. It can also give skills and
development opportunities to young
A vision or volunteering
7 ONS via the GLA: e.g. http://www.london.gov.uk/media/press_releases_assembly_member/news-john-biggs-14-people-looking-every-job-tower-hamlets8 ONS: http://www.ons.gov.uk/ons/dcp171766_250148.pd9 Ministry o Justice: http://www.guardian.co.uk/news/datablog/2011/sep/15/riot-deendants-court-sentencing10 The August riots in England: NatCen Research on behal othe Cabinet Oce and also see Independent Riots Communitiesand Victims Panel11 A Place For Pride: 2011, Demos.
> best practice in employer-
supported volunteering
by ensuring volunteering
opportunities or GLA sta in
line with the most pioneering
workplaces
> an increase in volunteer
opportunities within the most
deprived areas o London.
This could be done by providing
more training or youth and
community leaders and the
unding o youth champions
within Team London
> the removal o the nancial
barriers to volunteering that
young people ace, such as
cost o travel and remuneration
or expenses, and provide a
wider range o opportunities
> strengthening the Olympic
volunteer legacy by helping
Olympic volunteers continue
their volunteering with
existing voluntary organisationsin London.
We call on mayoral and
GLA candidates to support:
> One in ve 16-24 year-old Londoners now has nojob,7 a trend that looks set to continue.8
> Forty per cent o children who appeared in court inLondon or oences linked to the 2011 riots wereon ree school meals compared to 26 per cent oall London pupils in secondary schools.9
> The British Red Cross has almost 700 volunteersaged 15-25 across London.
London has a hugeopportunity to developits capacity orvolunteering as part othe Olympic legacy
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British Red Cross
44 Moorelds
London
EC2Y 9AL
Tel 0844 871 1111
Fax 020 7562 2000
redcross.org.uk
Published 2012
The British Red Cross Society, incorporated by
Royal Charter 1908, is a charity registered inEngland and Wales (220949) and Scotland (SC037738)
Front cover photos: Anthony Upton, Layton Thompson/BRC,
www.photo-banks.com, Hannah Maule-Fnch/BRC, Kristian Buus/BRC
Back cover photos: Layton Thompson, Jonathan Banks
Email: [email protected]
Tel: 020 7877 7029