building a global sourcing organization: the world is flat
DESCRIPTION
Presentation from Sourcecon 2010 DC, presented by Chris Gould and Tim O'ConnorTRANSCRIPT
Hewitt Associates
Building a Global Sourcing Organization
The World is Flat
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Who we Are….
Chris Gould
Hewitt Associates
Leader – Global Strategic Sourcing
Lincolnshire, IL
Tim O’Connor
Hewitt Associates
TA Sourcing & Social Media Manager
Portland, ME
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Agenda
• Where we Started – The Business Case
• Process & Hurdles
• Start Up – Offshore
• Going Global
• Measure – Measure - Measure
• Tools & Technology
• Branding & Social Media
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2007- Where we started
• Building the Case for Change
• Goals
• Hiring the right people
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Building the Case for Change
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Goals
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Hiring the Right People
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Process & Hurdles
• Defining Roles
• Swim lanes and hand offs
• Team effort, not individual
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Defining Roles
Strategic Sourcer•Excellent “hunter” instincts•Natural curiosity•Highly developed problem-solving skills•Tech-savvy
Relationship Manager•Connecting and selling•Keen ability to read others•Extroverted with a sales bent•Highly responsive
Operations Expert•Administratively gifted•Enjoy logistical challenges•Process-oriented•Managing complex tasks
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Swim Lanes / Hand Offs
Hiring Manager
International Sourcing
Operations
Recruiting
Sourcing
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Team Effort
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Start Up
• The Beginning
• Transformation
• Going Global
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Start Up
• Hired 5 internal non-sourcers
• Hired an experienced Talent Acquisition Manager
• Trip to India to train sourcers & implement processes
• Worked on 1 REQ
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Transformation
Then
•Assisted NA Sourcers
•No contact with NA Recruiting
•Limited exposure to TA
•5 new to sourcing
•Would it work?
Now
• Own REQ load
• Work with NA recruiters directly
• Successes promoted throughout TA
• 20 Seasoned Sourcers
• Strategic Research
• Going Global
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Going Global
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• Too aggressive up front
• United Kingdom
• Krakow 200
• Latin America Exposure
• China, S.Korea
Europe etc…
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Measure – Measure - Measure
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Sourcing Dashboard
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Power Source 1.0
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Tools & Technology
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Branding & Social Media
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Career Home Page
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Alumni Site
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Jobs2Web Career Landing Page
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Youtube
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Social Media Landing Page
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How to Contact Us
Chris Gould
Twitter: chrisjgould
Tim O’Connor
Twitter: timoconnor