Build your Foundationfor Innovation

Aj Missaghi: Principal Enterprise Architect, Dell Technologies

Hooman Nassery: Head of Digital Innovation, Melbourne Airport

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What is IT Transformation?

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Digital economy is driving re-invention of IT and the business it supports

Sequential Agile

SW DEVELOPMENT

DigitalPhysicalBUSINESS

Flexible

IT CONSUMPTION

Rigid

Servers Storage Networks

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Forced by disruption or via pro-active changeChange

Right Speed

Delivery

Platform

Open data f low s

w ith business

models

Apis &

#lot

Apps created

w ith partners

Mobile-f irst

integrated

“easy” uxs

Big data analytics

& machine

learning

Digital

business

models

Netw orked org

structure

Tri+ modal

IT

Next

generation

enterprise

technology

landscape

Legacy

enterprise

technology

landscape

On-premises

data centers

Underexploited

corporate data silos

Monolithic

enterprise apps

Complex, fragmented

user experiences

for desktops

Business

intelligence

Traditional

business models

Hierarchical org

structure

Single or bi

modal IT

Why IT Transformation?

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INCREASE

SPEED & AGILITY

• Automate application development with DevOps, PaaS

• Consume enterprise data and applications via APIs

• Integrate business and IT operating models

REDUCE COST

& COMPLEXITY

• Transform IT consumption from technology to services

• Automate routine processes

• Integrate technology silos into shared resource pools

Most companies have either or both of these IT challenges

Digital business drives IT transformation priorities

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The Pillars of IT Transformation

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Pillars of IT Transformation

Modern and

consistent

operations

We leverage automation,

consistent building blocks, and

a multi-cloud approach to

provide a robust and secure IT

experience.

Modern service

delivery

We enable organisations to

unlock the value of data, bring

line of sight into new capabilities

fueled by technology and drive

strategic data-validated

decisions today and in the

future.

Modern

infrastructure

We deliver intrinsically secure,

cloud-enabled infrastructure

that is simple to deploy and

easy to manage with AI-

enabled predictive, proactive

support.

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APAC Technology Strategy: Transformation Identity

Our Technology Vision, Values and Strategic Pillars

To be an aviation

technology

business that

others aspire to be

Deliver

Optimised Technology Operating Model

Deliver

Traveller

Experience

Enhancements

Enhance Our

Ecosystems

Digital

Experience

Exploit

Data

for Insights

Streamline

Application

Portfolio

Sta

bilise the c

ore

Optim

ise p

erf

orm

ance

Delivered on a Roadmap bringing in new capabilities

Modernise

Efficiency

High Performance

Ecosystem

Traveller Experience

Partnership

Expand e

cosyste

m

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Strategy Execution: Transformation Emerging

TRANSITION

TECHNOLOGYROADMAP

BUSINESSTRANSFORMATION

OPERATINGMODEL

ENTERPRRISEDATA

PLATFORM

CHANGEMANAGEMENT

Develop and Maintain a relevant

Technology Roadmap

Get the Foundation Right and

Modernise the Infrastructure

Evolve the Operating Model of

Technology as a Journey

Architect, Plan, and Build a Platform

to Enable Digital Adoption

Managing Value-based Step Change

Managing People & Culture Change

TR

OP

MODEL

EDP

BUSINESSTRANSFORMATION

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EDP: Transformation of Future

Information

TOMORROW

E

D

P

Raw Data

BU

BUBU

BU

BU

BU

BU

D

C

o

E

D

C

o

E

Information

Raw Data

Raw Data

Raw Data

BU

BU

BU

YESTERDAY TODAY

EDP

Raw Data

Raw Data

Raw Data

BU

BU

BU

BU

BU

BU

Enterprise Data

Master DataManagement

BusinessIntelligence

Analytics

Enterprise Tools

SERVICES

ACCESS LAYER

Technology Infrastructure & Support

ENTERPRISE DATA PLATFORM

Extracts Files Reports Dashboard

Provide Insights and Analytics bringing in new information

Create a footpath for Digital Adoption

The Big Bang for an Expanding Ecosystem

Influence the landscape to Quality & effective Governance