Unified Communications

Mark SummersonGeneral Manager Unified Communications

We’re not in a recession

The Hierarchy of Communication

•Establish, maintain and build relationships•Improve meeting focus•Increase credibility•Deliver complex or sensitive messages•Negotiate

•Hold group discussions•Share information•View slide presentations•Collaborate on documents

•Convey non-controversial messages•Attach files•Broadcast information

Europe, Russia, CCE, ME

Global business, global collaboration creates global challenges

Distributed

Africa

Australasia

Asia Pacific

Emerging & Developing

MarketsRemote Locations

R&D Facilities

Outsourced Supply Chain & Manufacturing

Regional Operations

HQ

Latin America

North America

Global business, global collaboration creates global challenges

Distributed – Complex

Africa

Australasia

Asia Pacific

Emerging & Developing

MarketsRemote Locations

R&D Facilities

Outsourced Supply Chain & Manufacturing

Regional Operations

HQ

Latin America

Europe, Russia, CCE, ME

North America

Emerging & Developing

MarketsRemote Locations

R&D Facilities

Outsourced Supply Chain & Manufacturing

Global business, global collaboration creates global challenges

– Real-timeDistributed – Complex

Regional Operations

Africa

Australasia

Asia Pacific

HQ

Latin America

Europe, Russia, CCE, ME

North America

HQ

Emerging & Developing

MarketsRemote Locations

R&D Facilities

Outsourced Supply Chain & Manufacturing

Regional Operations

Global business, global collaboration creates global challenges

– Real-timeDistributed – Complex – Inefficient (duplication, cost, productivity)

Africa

Australasia

Asia Pacific

Latin America

Europe, Russia, CCE, ME

North America

Africa

Australasia

Asia Pacific

Emerging & Developing

MarketsRemote Locations

R&D Facilities

Outsourced Supply Chain & Manufacturing

Regional Operations

BT Unified Conferencing Platform

Producer AssistedDirect

Dial

Automated Self Service

HQ

Latin America

Europe, Russia, CCE, ME

North America

Global business, global collaboration creates global challenges

• Immersive (HD) video conferencing – bridging distance gaps with natural in-person communication

• Reduces the need for travel, lowers costs, boost productivity, supports sustainable business strategies

• Better leverages relationships and effective communication which are critical to competitive advantage

• Supports flexible working and collaborative working initiatives – gets you to market faster

• Helps connect subject matter experts inside and outside the enterprise

BT Global Video Exchange – to the extended enterprise

North America

Latin America

Australasia

Asia Pacific

Emerging & Developing

Markets

BT Unified Conferencing Platform

Remote Locations

R&D Facilities

Outsourced Supply Chain & Manufacturing

Regional Operations

BT Unified Conferencing Platform

BT Global Video Exchange

Member and Partner

Directory

Scheduling Planner

Billing and Reporting

Africa

HQ Europe, Russia, CCE, ME

• Securely expand Telepresence capabilities outside the enterprise• Member and partner directories control authentication and security• Scheduling and planner connects global teams and partners • Billing and reporting delivers visibility and control

Levels of return

Business ProductivityProperty SavingsCEBP

Extend

Consolidate

Reduced Carbon Footprint Personal ProductivityWork/Life Balance

Converge

Cost SavingsNetwork CentricBetter User Experience

ConsolidateProgramme Lifecycle

Bu

sin

ess

Be

ne

fit

BusinessTransformation

Collaboration

Converged IP Network

The Hierarchy of Communication

•Establish, maintain and build relationships•Improve meeting focus•Increase credibility•Deliver complex or sensitive messages•Negotiate

•Hold group discussions•Share information•View slide presentations•Collaborate on documents

•Convey non-controversial messages•Attach files•Broadcast information

An Integrated Approach – Driving Interoperability

North America

Latin America

Australasia

Asia Pacific

Emerging & Developing

Markets

BT Unified Conferencing Platform

Remote Locations

R&D Facilities

Outsourced Supply Chain & Manufacturing

Regional Operations

BT Unified Conferencing Platform

BT Global Video Exchange

Member and Partner

Directory

Scheduling Planner

Billing and Reporting

Africa

HQ Europe, Russia, CCE, ME

• Tandberg/Polycom Interop• Microsoft/Cisco Interop• Microsoft + MeetMe interop• 21CN + Microsoft interop eg IM to SMS

Thank you