bsbpmg506a manage project human resources 9.1 develop human resource plan the process of identifying...

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BSBPMG506A Manage Project Human Resources 9.1 Develop Human Resource Plan The process of identifying and documenting project roles, responsibilities, required skills and reporting relationships. The output is a Staffing Management Plan or a Human Resource Plan. HR planning determines and identifies the people and skills required for project success. Factors that influence HR planning include – competition for resources, scarce skills sets, project prioritisation Occurs during Planning Initiation Planning Execution Close Monitor Control Adapted from PMBOK 4 th Edition

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BSBPMG506A Manage Project Human Resources

9.1 Develop Human Resource Plan

• The process of identifying and documenting project roles, responsibilities, required skills and reporting relationships.

• The output is a Staffing Management Plan or a Human Resource Plan.

• HR planning determines and identifies the people and skills required for project success.

• Factors that influence HR planning include – competition for resources, scarce skills sets, project prioritisation

• Occurs during PlanningInitiation Planning Execution Close

Monitor

Control

Adapted from PMBOK 4th Edition

BSBPMG506A Manage Project Human Resources

9.1 Develop Human Resource Plan

• Inputs to Develop Human Resource Plan -

Work Breakdown Structure

Project Schedule including resources

Activity resource requirements (from Time 6.3)– Required people and competencies

Enterprise Environmental Factors– Organisation culture and structure– Existing human resources– Labour market conditions– Industrial Relations frameworks– HR legislation and regulations– Competency frameworks

Organisational Process Assets– HR policies and procedures– Templates for organisation charts and position descriptions– Competency frameworks– Lessons learned from previous projects

Adapted from PMBOK 4th Edition

BSBPMG506A Manage Project Human Resources

9.1 Develop Human Resource Plan

• Tools and techniques to Develop Human Resource Plan

Adapted from PMBOK 4th Edition

OrganisationalCharts Workforce

PlanningPositionDescriptions

SubjectMatter

Experts

ResponsibilityAssignment

Matrix

Networking

BSBPMG506A Manage Project Human Resources

9.1 Develop Human Resource Plan

Organisational Charts –traditional hierarchical organisational charts can be very

effective to show team members where the project fits within the overall organisational structure AND to depict the structure and reporting lines for the project

Project organisational charts are also known as Resource Breakdown Structures

Responsibility Assignment Matrix (RAM) -A matrix based organisational chart which is used to illustrate

responsibilities for deliverables and activities

It assigns project team members to deliverables and activities and also indicates their role for each deliverable

Adapted from PMBOK 4th Edition

BSBPMG506A Manage Project Human Resources

• Project Organisational Charts are designed to show project positions in relation to each other in the hierarchy

• Functional Organisational Charts can also be useful to show how the project team resources fit into other structures within the organisation

• It is common for a project team member to have a “project” reporting line and a “functional” reporting line or Line Manager

Project Organisational Charts

BSBPMG506A Manage Project Human Resources

Example Project Organisational Chart

BSBPMG506A Manage Project Human Resources

Project Org Chart – Samples

ProjectManager

TeamLeader 1

TeamLeader 2

TeamLeader 3

TeamMember 1

TeamMember 2

ProjectDirector

ProjectManager 1

ProjectManager 2

ProjectManager 3

TeamLeader 1

TeamLeader 2

TeamMember 2

TeamMember 2

BSBPMG506A Manage Project Human Resources

Responsibility Assignment Matrix

• Definition of a Responsibility Assignment Matrix (RAM) –

– A structured table that relates the project organisation chart/structure to the work breakdown structure to help ensure that all components of the project scope have been assigned to a project team or team member

– It relates the activities and deliverables in the work break down structure to project team members and other people who have delivery responsibilities on the project.

– It helps to ensure project execution by assigning all components of the project’s scope to someone who is responsible for getting it done.

Source – Adapted from PMBOK, 4th Edition

BSBPMG506A Manage Project Human Resources

Different Types of RAMs

A

R

S

IC

A

P

R

IS

A

R

C

I

esponsible

ccountable

nformed

onsulted

nformed

esponsible

nformed

ign off onsulted

ccountable ccountable

ign off

esponsible

articipates

BSBPMG506A Manage Project Human Resources

Example RACI Format

RACI Chart Team Members

Deliverable/

Activity

Project

Sponsor

Project

Manager

Team

Member 1

Team

Member 2

Team

Member 3

Project Charter R A I C I

Communication

PlanC R, A I I I

Human Resource

PlanI R A C C

Deliverable 1 I R I C A

Deliverable 2 C R C A I

Deliverable 3 I C R, A C C

R = Responsible, A = Accountable, C = Consult, I = Inform

BSBPMG506A Manage Project Human Resources

Example RASIC Format

RACI Chart Team Members

Deliverable/

Activity

Project

Sponsor

Project

Manager

Team

Member 1

Team

Member 2

Team

Member 3

Project Charter R,S A I C I

Communication

PlanS R A C C

Human Resource

PlanI S R A C

Deliverable 1 I R I C A

Deliverable 2 C R C A I

Deliverable 3 I R, S A C C

R = Review, A = Accountable, S = Sign Off, I = Inform, C = Consult/Contribute

BSBPMG506A Manage Project Human Resources

9.1 Develop Human Resource Plan

Position Descriptions –

Text document that details the roles and responsibilities of each team member or position

Project roles often have a base or standard position description with a specific roles and responsibilities statement being tailored and produced for each project

Adapted from PMBOK 4th Edition

Position Description

Role – Project ManagerDuties …..Preferred Experience….Mandatory Skills….Desirable Skills…..Qualifications….

Project 1

Role – Project Manager

Detailed deliverables

Detailed roles & responsibilities

Project 2

Role – Project Manager

Detailed deliverables

Detailed roles & responsibilities

Project 3

Role – Project Manager

Detailed deliverables

Detailed roles & responsibilities

BSBPMG506A Manage Project Human Resources

9.1 Develop Human Resource Plan

Workforce Planning -Occurs prior to recruitment or resource acquisition

Typically associated with broad based planning of human resources in order to achieve an organisation’s strategic and business goals, can also be applied to projects

Aligns the human resource requirements in order to meet the objectives of the project based on the definition of the resources required for each activity in the schedule

People may be unsuitable in terms of skills and experience, in this case they can be retrained or retrenched and new people recruited

Project Managers do not always get to specify and select all of their people which can leave major capability gaps and increase risk on the project Adapted from PMBOK 4th Edition

BSBPMG506A Manage Project Human Resources

9.1 Develop Human Resource Plan

Subject Matter Experts –Assistance in planning and selecting the people for a project

can be sought from the internal HR department, the Project Management Office and also external recruitment providers

There may be policies and procedures that make it necessary to involve the internal HR department in the process

Networking -Formal and informal interaction with the organisation and

project management community

Can be very useful at the beginning of a project in order to understand what resources are coming available and also for professional development of team members during the project

Adapted from PMBOK 4th Edition

BSBPMG506A Manage Project Human Resources

9.1 Develop Human Resource Plan

• Outputs of this process include – Human Resource Plan

– Roles and responsibilities– Authority levels– Competencies– Position Descriptions

Project organisation charts

Staffing Management Plan– Staff acquisition approaches– Resource calendars– Staff on boarding and release plan– Training needs– Performance management– Recognition and reward framework– Compliance with regulations and policies– Occupational Health and Safety

Adapted from PMBOK 4th Edition

BSBPMG506A Manage Project Human Resources

Human Resource or Staffing Management Plan

• The Human Resource Plan and/or Staffing Management Plan are the critical outputs of this process, they are often combined into the one deliverable

• Common inclusions in the Human Resource Plan –– Roles and responsibilities– Authority levels– Competencies– Position Descriptions– Staff acquisition approaches– Resource calendars– Staff on boarding and release plan– Training needs– Performance management– Recognition and reward framework– Compliance with regulations and policies– Occupational Health and Safety

Adapted from PMBOK 4th Edition

Initiation Planning Execution Close

Monitor

Control