bsa solutions case studies
TRANSCRIPT
Table of Contents
IntroductionSoftware Delivers Solutions to America’s needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01
Automobiles Smarter Cars: Ford Motor Company’s In Vehicle Software (IVS) Program Siemens PLM Software • Plano, Texas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 03
education and Training Language Learning Solutions Help Students Succeed Rosetta Stone • Arlington, Virginia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05 Affordable Skills Training: The SolidWorks engineering Stimulus Package DS SolidWorks • Concord, Massachusetts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 07
e-GovernmentKeeping America Informed: Successfully Digitizing and Authenticating GPO Documents Adobe Systems • San Jose, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08
energy and environmentenvironmentally Sensitive energy Generation at Round Butte Dam Bentley Systems • exton, Pennsylvania . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Financial SystemsSolutions for Real-Time Financial Compliance Sybase • Dublin, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Health CareProtecting Medical Lab Results with Tagent’s ‘Antenna on Chip’ Cadence Design Systems • San Jose, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Overcoming Paralysis through Functional electrical Stimulation (FeS)The MathWorks • natick, Massachusetts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Securely exchanging Patient Data: The Wisconsin Health Information exchange (WHIe) Microsoft • Redmond, Washington . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 From Paper to Digital: Solutions for efficient FDA Compliance Quark • Denver, Colorado . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Securing the network: Molina Healthcare and the Symantec Healthcare Provider Solution Symantec • Cupertino, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Building/InfrastructureBuilding Smarter, Building Greener: Multicare Health System’s Good Samaritan Hospital (GSH) expansionAutodesk • San Rafael, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
BSA SolutionS • CASe StudieS • June 2009 1
Software and information technologies (IT) are indispensable tools of everyday life . From dramatically increasing our nation’s productivity to vastly improving the quality of services upon which each of us depends, software is integral to the way Americans live, work, and play .
But software does something even more important: It delivers innovative solutions to some of the most pressing challenges our nation faces .
In this brief publication, the Business Software Alliance (BSA) is highlighting just a few of the many ways in which software is providing the American people with meaningful, real-world solutions each and every day . Inside, you will find descriptions of software solutions that are:
✓ Helping to retrain displaced American workers;
✓ ensuring the security and reliability of medical tests and patient records;
✓ Improving the educational performance of low-income students for whom english is a second language;
✓ Helping to build smarter, greener buildings;
✓ Designing physical infrastructure that reduces impacts on the environment; and
✓ Delivering other important improvements in Americans’ quality of life .
each of these BSA Solutions Case Studies is drawn from the real-world experience of BSA member companies and their customers . Together they illustrate the success stories that are made possible by pro-innovation public policies .
American ingenuity is helping each of us—individuals, businesses and government agencies—to deliver better results, more efficiently, in good times and bad . Pro-innovation policies are the key to equipping our nation with countless more solutions like these . BSA looks forward to working with you to make those policies a reality .
Learn more at www.bsa.org/solutions.
Business Software Alliance
IntroductionSoftware delivers Solutions to America’s needs
Each of these BSA Solutions Case Studies is drawn from the real-world experience of BSA member companies and their customers.
Software = SolutionSSoftware and computers drive productivity and innovation throughout the economy. They deliver solutions to the most pressing challenges of our time, such as health care, energy, and infrastructure. They even make our lives easier, more connected — and fun. More than ever before, America depends on a robust IT sector. Policies that promote innovation today will create the economic solutions of tomorrow. Learn more at www.bsa.org/solutions and download your copy of Solutions magazine.
Banking $59.4 billion
Communications & Media $50.7 billion
Construction $34.2 billion
Discrete Manufacturing $33.7 billion
Securities and Investment Services $31.5 billion
Health Care $24.9 billion
Insurance $23.5 billion
Process Manufacturing $21.5 billion
Resource Industries $19.6 billion
Retail $19.0 billion
Professional Services $15.5 billion
Transportation $15.0 billion
Utilities $9.6 billion
Wholesale $5.7 billion
Consumer & Recreational Services $4.1 billion
$368.5 billionSource: IDC, US Black Book Q2 2009
Top US Industries by IT Investment, 2008 (In US dollars)
3BSA SolutionS • CASe StudieS • AuTOMOBILeS
Issue:Automobiles:using software to enhance
communication between an
automobile’s electronic control
units, increasing customer
satisfaction and reducing
manufacturer costs .
name of Project:Ford Motor Company’s In
Vehicle Software (IVS) program,
using Siemens PLM Software’s
Teamcenter® digital lifecycle
management solution
Location:Dearborn, Michigan
Challenge: “The standard estimate is that 60 percent
of vehicle innovation is now software and
electronics,” says Patrick Milligan, Ford
Motor Company’s Senior Manager for
Vehicle Solutions . “But we tend to believe
it is even higher than that .” Maintaining,
upgrading and integrating these innovations
create important technological challenges
for automobile manufacturers .
For example, keeping up with advances in communications and entertainment
technology requires that a car’s various electronic control units (eCus) be
continually upgraded with new software, since software has a much faster
lifecycle than automobiles . Additionally, the volume of software needed for
each car built today is growing rapidly, from 2 million to 3 million lines of
code in 2005 to an estimated 10 million lines of code in 2010 . Integrating and
validating all of this software, from sound systems to cruise control, to name
a couple, requires that Original equipment Manufacturers (OeM) have a solid
understanding of how changes to any one software module affect another .
Solution: Ford is meeting these challenges through its In Vehicle Software (IVS)
program, based on the Teamcenter® digital lifecycle management solution
from Siemens PLM Software . Here’s how it works: With software, each file is
Smarter Cars: Ford Motor Company’s in Vehicle Software (iVS) Program Siemens PLM Software • Plano, Texas
Automobiles
BuSIneSS SOFTWARe ALLIAnCe4
For further information: David Taylor
Global Sr . Director
Automotive and Machinery
Marketing
248 .321 .8660
similar to a physical part in the mechanical world . PLM makes it possible to
relate that software file as it would a mechanical part; that is, to the vehicle
usage, model and platform in which the software is utilized . IVS also makes it
possible to understand important attributes about the software file, such as
programming protocols, memory sizes, disk file sizes, and many other issues .
Results: By using the functionality of Teamcenter systems engineering, Ford’s In Vehicle
Software effectively solves the complex problem of ensuring communications
between an automobile’s numerous electronic control units (eCus) . ensuring
such communication results in a series of important technological and economic
efficiencies for Ford, including the ability to:
✓ Perform impact studies whenever a software change is made;
✓ Trace the electronic control units (eCus) to an individual customer’s
vehicle by the vehicle identification number (VIn); and
✓ update vehicle electronics by simply reprogramming the software .
These capabilities, in turn, yield important warranty cost savings, particularly
by helping communicate to customers and dealerships the need for software
updates; increasing the amount of software re-use across the global
vehicle product line; and reducing the number of unnecessary repairs .
The bottom line is higher-quality, more competitive cars at competitive prices
for the consumer .
Automobiles (continued)
Smarter Cars: Ford Motor Company’s in Vehicle Software (iVS) Program
Siemens PLM Software • Plano, Texas
5BSA SolutionS • CASe StudieS • eDuCATIOn AnD TRAInInG
Issue:education:Software solutions drive eSL
students’ academic success .
name of Project:Centralia School District
Location:Orange County, California
Challenge: Orange County’s Centralia School District serves an ethnically and socio-
economically diverse population . Its nine K-6th grade elementary schools serve
4,700 students, including 180 special day-class students . The district, which
includes the Buena Park, Anaheim, and La Palma region, also operates:
✓ eight Child Care Centers;
✓ Two State Preschool Programs;
✓ A Bright Start Pre-Kindergarten enrichment program and
✓ Two Healthy Start Centers .
In the district’s most ethnically and economically diverse schools, teachers
faced the unique challenge of engaging a large population of english as a
Second Language (eSL) students . Due to their economic circumstances, many
of these students were often enrolled for short and inconsistent periods of
time, creating difficulties for teachers and administrators wanting to assess
and gauge their students’ english proficiency and overall learning progress .
The district therefore needed to find an effective eSL program that could
assist teachers in their instruction of these students, track individual student
progress, and provide adjustable lessons gauged to individual student needs .
Education and Traininglanguage learning Solutions Help Students Succeed Rosetta Stone • Arlington, Virginia
BuSIneSS SOFTWARe ALLIAnCe6
education and Training (continued)
language learning Solutions Help Students Succeed
Rosetta Stone • Arlington, Virginia
Solution:In 2007 and 2008, the Centralia School District incorporated language-
learning solutions into their overall eSL curriculum, providing an immersive
and personalized english-learning experience for a wide range of students .
Rosetta Stone® Classroom features—such as speech analysis tools,
grammar and spelling components, and predefined course templates—
complement classroom instruction and allow individual students to attain
language skills at their own pace . The Centralia School District selected
Rosetta Stone Classroom for these comprehensive and immersive features
and for the reporting and tracking tools it offered instructors .
Results:
After two years of successful implementation in three of the district’s schools,
Rosetta Stone Classroom was made available in all Centralia schools in 2008 .
Since then, the district has:
✓ experienced marked improvement in students’ english
ability and engagement in eSL instruction; and
✓ For the first time in its history, reached Title III no Child Left Behind
accountability targets at all nine of its K-6 elementary schools .
Similarly, Rosetta Stone is assisting K-12 students at thousands of public
schools across the united States including in the new York City Department of
education, the Oakland (CA) unified School District, DeKalb County (GA) School
District, Manatee County (FL) Schools, and the Detroit Public School District .
For further information: www.RosettaStone.com
Reilly Brennan
Director of Public Relations
703 .387 .5863
7BSA SolutionS • CASe StudieS • eDuCATIOn AnD TRAInInG
Affordable Skills training: the SolidWorks engineering Stimulus Package DS SolidWorks • Concord, Massachusetts
Issue:education and Training:equipping displaced engineers
and designers with the latest
skills in 3D CAD software .
name of Project:SolidWorks engineering
Stimulus Package™
Location:united States, Canada
and europe
For further information:To participate in or learn
more about the SolidWorks
engineering Stimulus Package,
visit www.solidworks.com/ESP.
DS SolidWorks Corp .
nancy Buchino
Public Relations Specialist
978 .318 .5262
Challenge: unemployment in the united States is at a 25-year high . Though all
areas of the economy have been affected by the current economic crisis,
the manufacturing sector has been particularly hard hit . In fact, the
u .S . economy shed 161,000 manufacturing jobs in March alone .
engineers and designers have been among those severely impacted by the
contraction of the manufacturing sector . With their job opportunities now
limited, gaining news skills or expanding existing ones is critical to these
workers . Yet for many displaced engineers and designers, obtaining training
in new and emerging software technologies can be prohibitively expensive .
Solution:The SolidWorks engineering Stimulus Package™ is aimed at helping
displaced engineers and designers affordably obtain the education and
training they need . The package includes a 90-day license of SolidWorks
software; free training from SolidWorks resellers in Canada, the united
States and europe; access to the SolidWorks Customer Portal for support,
networking, and discussion; and free testing to become a Certified
SolidWorks Associate (CSWA), a credential that documents SolidWorks
competence and distinguishes job candidates for selective employers .
Results:The program, which was launched in the united States and Canada on
April 6, has attracted 3,840 participants in the united States and Canada .
In fact, more than 1,300 engineers and designers signed up during the
first week alone . In europe, the program was launched on May 5 and
has already attracted 275 participating engineers and designers .
Education and Training
BuSIneSS SOFTWARe ALLIAnCe8
E-GovernmentKeeping America informed: Successfully digitizing and Authenticating GPo documentsAdobe Systems • San Jose, California
Challenge:The increased popularity and use of
electronic documents poses special
challenges for the uS Government
Printing Office (GPO) . Specifically,
requests for digital documents have
grown tremendously in recent years,
and the GPO no longer prints most
documents at a central location, as it once did . This shift presents important
challenges to the organization’s mission as a trusted information provider .
In particular, the organization must continue to ensure that all GPO materials
delivered are secure and validated, including by verifying their authenticity .
The aim is to ensure that users cannot make illegitimate use of governmental
documents or alter them from their original form . Additionally, the GPO must
ensure that governmental documents are accessible to all citizens while continuing
to expand the universe of choices available to citizens to consume information .
Solution:Adobe solutions provide the GPO with a secure means of distributing and
authenticating essential materials (these will be unveiled by the GPO in
the next several months) . The technology works in the following fashion:
When a Member of Congress, citizen, or other constituent requests a
reprint of a document, the GPO converts that document to Adobe PDF .
At the same time, GPO places an electronic seal—using Adobe LiveCycle
Digital Signatures eS—to ensure its authenticity . upon delivery, the built-
Issue:e-Government using technology to
transparently and securely
share information .
name of Project:“Keeping America Informed”
Location:uS Government Printing Office
(GPO), headquartered in
Washington, DC
9BSA SolutionS • CASe StudieS • e-GOVeRnMenT
e-Government (continued)
Keeping America informed: Successfully digitizing and Authenticating GPo documents
Adobe Systems • San Jose, California
For further information:
www.adobe.com/government
Bobby Caudill
Solution Architect
Global Government Solutions
Adobe Systems Incorporated
8201 Greensboro Dr ., # 1000
McLean, VA 22102
703 .883 .2872 – Office
703 .855 .9945 – Mobile
@BobbyCaudill – Twitter
Bobby Caudill – Facebook
www.governmentbits.com - Blog
in document controls ensure that the document has not been modified
since certification . Additionally, due to the rich functionality of Adobe
software, any user on any platform can access, view, and read documents in
Adobe PDF using nothing more than the free Adobe Reader software .
Results: The use of e-documents has rendered tremendous savings,
efficiencies and process improvements not only for the GPO,
but also for American taxpayers . These include:
✓ Saving 20 tons of paper and $1 million over five years
by delivering the federal budget digitally;
✓ ensuring easy access to documents for a range of audiences;
✓ Safeguarding official documents; and
✓ Protecting documents that travel inside and outside the GPO firewall .
BuSIneSS SOFTWARe ALLIAnCe10
Challenge:The Federal energy Regulatory Commission (FeRC) and Clean Water Act (CWA)
require that existing water intakes at major hydroelectric projects be modified
to protect fish native to rivers and lakes . Most modifications are simple,
requiring the installation of baffles and gates to prevent fish from entering
the intakes . The Round Butte Hydroelectric Project on Billy Chinook Lake in
Oregon, however, required a far more complicated and innovative design .
The joint owners of the dam committed to re-establishing the anadromous fish
runs to meet CWA water quality requirements . The engineering firm CH2M HILL
was given the task of designing a unique, selective water withdrawal system
that presented a number of important design and construction challenges .
Solution:using MicroStation and Bentley Architecture software solutions, CH2M
HILL’s design team developed a complex 3D model that helped the firm
successfully meet the project’s multiple design challenges . Specifically, CH2M
HILL developed a system that modifies the surface current directions for
migrating fish, allows access to a fish handling area, and provides a fish
collection system . Located in the middle of the lake, it is comprised of a
floating steel and concrete platform that selectively diverts water from specific
depths of the lake while diverting migrating fish from the turbine intake .
With the help of MicroStation and Bentley Architecture software, the design
team was able to visualize the design as it progressed, drive the engineering
data, and coordinate and construct key components . Project team members
Issue:energy and environment using software to specially
engineer a major hydroelectric
dam that protects native
fish runs .
name of Project:Round Butte Dam Selective
Water Withdrawal, developed
by CH2M HILL
Location:Madras, Oregon
Energy and Environmentenvironmentally Sensitive energy Generation at Round Butte dam Bentley Systems • Exton, Pennsylvania
11BSA SolutionS • CASe StudieS • eneRGY AnD enVIROnMenT
energy and environment (continued)
environmentally Sensitive energy Generation at Round Butte dam
Bentley Systems • Exton, Pennsylvania
For further information: www.bentley.com
Bentley Systems
Ron Kuhfeld
Public Relations Manager
610 .321 .6493
collaborated by sharing files among five CH2M HILL offices and various outside
consultants . When a component changed, the model was quickly revised and the
data extracted for quantities and materials . Fabricators were then able to use
the model to extract material quantities and construct specific components .
Results: using Bentley software, CH2M HILL’s design team developed an innovative
solution that:
✓ Allowed native fish to circumvent the dam and migrate to the
ocean, enabling and encouraging fish populations to thrive
without disrupting hydroelectric power generation;
✓ ensured that water released complies with water quality standards; and
✓ Saved the design team thousands of man-hours, helping them comprehend
complex issues, resolve conflicts, and develop innovative solutions .
BuSIneSS SOFTWARe ALLIAnCe12
Challenge:A range of financial controls and regulations—including Basel II, MiFID, and
Regulation national Market System (Reg nMS)—create the need for financial
institutions, customers, and governments to access increasing amounts of data
ever more rapidly . While regulatory reports were once delivered on a quarterly
basis, intraday reporting—that is, financial reporting carried out on the same day,
often several times a day—is now the standard . In fact, overnight reports and risk
assessments older than eight hours are being replaced by split-second retrieval
of current positions . Slower reporting processes can compromise the ability to
make sound financial decisions and comply with regulatory requirements .
Institutions thus need dependable mechanisms for quickly and efficiently
processing, analyzing and reporting vast amounts of data .
Solution: Traditional databases store data in rows, a process that further expands
already large data sets . Sybase’s column-based analytics server, on the other
hand, efficiently stores data in columns, providing sub-second query results
across extremely large data sets . While nightly compliance runs—the process
by which financial institutions report the day’s data—typically require eight
hours or more on a traditional relational database system, a number of
documented customer scenarios show that column-based business intelligence
technology performs the same run in less than 15 minutes . In fact, one Sybase
customer noted an immediate, 300 percent improvement in report speeds .
Issue:Financial Systems: using technology to manage
financial risk and report
compliance data in real time .
name of Project:Sybase real-time risk
management and regulatory
compliance solutions
Location: Multiple locations worldwide
Financial SystemsSolutions for Real time Financial Compliance Sybase • Dublin, California
13BSA SolutionS • CASe StudieS • FInAnCIAL SYSTeMS
For further information: edward Hearst
Vice President
Government Affairs
Sybase, Inc
925 .236 .7515
202 .441 .6001 (cell)
Sybase solutions solve another important challenge relating to the fact
that particularly demanding database environments, like those in the
financial services sector, tend to require full system dedication . That is, they
may block access to users during compliance runs, creating an operational
logjam and delays in critical risk assessments and regulatory reporting .
When customers run business intelligence solutions on Sybase’s more efficient
technology, reports and analysis are performed simultaneously . This dual-
function capability preserves system resources and enables the delivery of
risk analysis and compliance reporting within critical, tight report windows .
Specifically, customers can now load large data sets during operational
timeframes without limiting user access or endangering system performance .
Results:Sybase solutions significantly increase the speed and functionality
of analysis in demanding database environments by:
✓ Improving query speed by 10 to 1,000 times more than
that of traditional database architectures;
✓ Storing data much more efficiently;
✓ Reducing the administrative costs of server maintenance; and
✓ Reducing the environmental impact of data centers .
These results are illustrated below:
Sybase Analytics Server
traditional Architecture
Query Speed 10-1,000x Faster Slow
Storage (% of raw input data) 20-70% 200-300%
Admin Lean 3 x RAP
HVAC/Building Climate Control Green not so green
Financial Systems (continued)
Solutions for Real time Financial Compliance
Sybase • Dublin, California
BuSIneSS SOFTWARe ALLIAnCe14
Challenge:The timeliness and reliability of patients’ medical test results can mean the
difference between life and death . A recent study shows that pathology
labs commit some form of error with 8 percent of the blood and tissue
samples they process . Medical labs seek to reduce this error rate by improving
their methodologies .
Tagent Corporation, based in Silicon Valley, provides technology-based
solutions that enable medical laboratories to track large numbers of samples
more accurately and efficiently . Tagent uses revolutionary “antenna-on-chip”
wireless technology in which the antenna is embedded directly into a custom
semiconductor device—an industry first . The chip is then embedded into a label
affixed to medical samples for tracking all the way from the patient through lab
processing to disposal . Tagent had developed technology for the antenna but
needed additional software design tools and support to complete the chip .
Tagent faced a series of challenges as it worked to integrate a fully functioning
radio frequency identification (RFID) tag onto a tiny piece of silicon . A key
decision was whether to undertake all of the design in-house, which would
have required the hiring of several difficult-to-find senior analog/mixed-signal
(AMS) designers, or to outsource a portion of that process . To support their
own internal design team, Tagent also needed comprehensive AMS and radio
frequency (RF) software technologies and methodologies, as well as Computer
Aided Design (CAD) support . Finally, developing a revolutionary technology with
huge implications for the medical industry meant that security was a key concern .
Issue:Health Care Safety: using semiconductor
technology to improve the
reliability of medical test results .
name of Project:Tagent “antenna on chip,”
developed with the help of
Cadence Design Systems, Inc .
Location:San Jose and Mountain
View, California
Health CareProtecting Medical lab Results with tagent’s ‘Antenna on Chip’Cadence Design Systems • San Jose, California
Cutting-edge semiconductor technology helps reduce medical errors and reduce health care costs.
15BSA SolutionS • CASe StudieS • HeALTH CARe
Health Care (continued)
Protecting Medical lab Results with tagent’s ‘Antenna on Chip’
Cadence design Systems • San Jose, California
For further information:
www.Cadence.com
www.tagent.com
http://www.cadence.com/rl/
Resources/success_stories/
tagent_ss.pdf
Cadence Design Systems, Inc .
nancy Szymanski
Corporate Public
Relations Director
408 .473 .8382
Solution: Cadence Design Systems provides through its Hosted Design Solutions program
a number of Software as a Service (SaaS) solutions for the semiconductor
industry that combine industry-leading and production-proven electronic Design
Automation (eDA) software technology, methodologies, services, and an intra-
and inter-company collaboration capability via a secure IT infrastructure to
optimize a customer’s time to productivity . Cadence provides the infrastructure
and a fully integrated and proven environment that leverages knowledge
from across the Cadence engineering, services, and applications teams .
Tagent realized that it could take advantage of the latest chip design software
techniques and advanced product capabilities using Cadence Hosted Design
Solutions . One of the major advantages is the solution’s collaboration
capabilities, which Tagent leveraged by supplementing its own engineering
team with Cadence experts at key points in the company’s chip design cycle .
Cadence conducted a major portion of the design using AMS expertise, while
Tagent designers oversaw those processes that touched upon the antenna .
The Cadence-hosted environment helped Tagent overcome problems
typically associated with collaborative design work, in which mismatched
CAD flows or methodologies can lead to wasted efforts or roadblocks .
Results:Cadence experts helped Tagent save up to six months in design time,
enabling them to develop their revolutionary chip on schedule . Additionally,
by using a hosted environment, Tagent was assured of the security and
reliability of its hardware and software, confident that unauthorized
users could access neither their data nor their intellectual property .
The collaboration between the two companies was essential to Tagent’s success .
no existing technology, wireless or otherwise, provides the size, read range, and
durability necessary to achieve the substantial savings enabled by the Tagent
RFID tag . Most important, medical consumers benefit from more efficient and
reliable medical test results . The implications for the nation’s health care system,
in terms of both cost savings and reduced rates of error, are exciting indeed .
BuSIneSS SOFTWARe ALLIAnCe16
Health Careovercoming Paralysis through Functional electrical Stimulation (FeS)The MathWorks • Natick, Massachusetts
Challenge:Functional electrical stimulation (FeS)
devices are technologies that help restore
movement to paralyzed muscles by controlling
the electrical signals used to stimulate
nerves and muscle tissues . The controller
translates signals from “transducers”
or other devices that the patient can
manipulate into outputs of complex stimulus
patterns that produce the desired motion
in paralyzed or uncontrollable muscles .
FeS applications used to be developed
by dedicated programmers using “C” or
“C++ .” When a clinical group needed
a new feature or capability in an FeS
controller, they sent a request to the
programmers, waited for a new version
of the software to be completed, and then tested it in the clinic . While hand
coding was very flexible, the overall process was slow, limiting how quickly
researchers could move from an idea to reality . More problematic was the
fact that, because the programmers might not understand exactly what the
clinicians needed, it often took several iterations before the research group
received a software program that successfully met a patient’s needs .
Issue:Health IT: using software innovations to
create tools that help restore
movement to paralyzed muscles
in the human body .
name of Project:Functional electrical
stimulation (FeS) at the
Cleveland FeS Center
Location:The Cleveland FeS Center is a
consortium of three nationally
recognized institutions located
in Cleveland, Ohio: The Louis
Stokes Cleveland VA Medical
Center, Case Western Reserve
university, and MetroHealth
Medical Center .
17BSA SolutionS • CASe StudieS • HeALTH CARe
Health Care (continued)
overcoming Paralysis through Functional electrical Stimulation (FeS)
the MathWorks • Natick, Massachusetts
For further information:
Cleveland FeS Center
www.FEScenter.org
Department of Biomedical
engineering, Case Western
Reserve university
http://bme.case.edu
The MathWorks in Academia
www.mathworks.com/academia
Solution:using The MathWorks’ Simulink®, MATLAB®, Real Time Workshop and a series
of related company solutions, researchers at Case Western Reserve university
developed the universal external Control unit (ueCu), a flexible, configurable
controller platform for hosting FeS solutions . With the ueCu, engineers in
the clinic can change a FeS controller application and immediately see the
results, enabling them to reduce the iteration cycle by up to 10 times faster
than they could previously . Simulink and RTW enabled applications also give
researchers more control of the applications than they ever had before .
Results:using the ueCu, researchers at the Cleveland FeS center have been able to
efficiently develop FeS devices for a diverse range of applications, including:
✓ Restoring hand and arm function to persons with quadriplegia;
✓ enabling paraplegic patients to stand and walk;
✓ Improving motor control and gait after stroke;
✓ Restoring bladder and bowel function; and
✓ Improving tissue health by preventing pressure sores .
BuSIneSS SOFTWARe ALLIAnCe18
Issue:Health IT:using software to improve
medical care through secure
and efficient exchange of
patient data .
name of Project:Wisconsin Health Information
exchange (WHIe)
Location:State of Wisconsin
Challenge: Coordinating patient care can be a significant challenge when
patient medical records are distributed across hospitals that
do not electronically share data with one another .
The Wisconsin Health Information exchange (WHIe) is an evolving non-profit
provider of health-information exchange services to regional safety net and
health care organizations . To address the challenge of coordinating care for
patients whose records may be spread across numerous facilities, WHIe decided
to develop a system that would respond to queries by aggregating data from
multiple sources and presenting it to clinicians in a clear and timely fashion .
Solution: After evaluating several products, WHIe selected Microsoft® Amalga™
unified Intelligence System based on its architectural flexibility, robust ability
to respond to complex queries from clinicians, and availability as a hosted
solution . Working with a consortium of Milwaukee health care providers, state
and county government agencies, and the Wisconsin Hospital Association,
WHIe implemented the initial phase of the system (known as the eD Linking
Project) for emergency-department clinicians at three area hospitals .
Health CareSecurely Exchanging Patient Data: The Wisconsin Health Information Exchange (WHIE) Microsoft • Redmond, Washington
19BSA SolutionS • CASe StudieS • HeALTH CARe
Health Care (continued)
Securely Exchanging Patient Data: The Wisconsin Health Information Exchange (WHIE)
Microsoft • Redmond, Washington
For further information: www .whie .org
Frank Torres
Director of Consumer Affairs,
Microsoft
202 .263 .5900
Results: Through the eD Linking Project, the first system to use Amalga in
a health-information exchange environment, users will be able to
access an automatically generated view of a patient’s past medical
history when the patient presents him or herself for care . As a result,
WHIe expects to deliver improvements in the following areas:
✓ Care coordination;
✓ Clinical decision making;
✓ IT and clinical cost efficiencies;
✓ Avoidance of redundant testing; and
✓ Reduction of medical errors .
WHIe expects these benefits to extend to a total of 3,000 users
at 11 area hospitals and additional outpatient clinic facilities
by 2009, when the eD Linking is slated for completion .
BuSIneSS SOFTWARe ALLIAnCe20
Health CareFrom Paper to digital: Solutions for efficient FdA ComplianceQuark • Denver, Colorado
Challenge:In 2004, the uS Food and Drug Administration (FDA) introduced the Structured
Product Labeling (SPL) regulation to ensure accurate labeling of pharmaceutical
products . The latest revision to the regulation, SPL R4, requires that
pharmaceutical companies, over-the-counter manufacturers, animal medicine
manufacturers, and biologic manufacturers implement systems to submit
electronic versions of several key Drug Listing forms . This requirement, which
went into effect on June 1, 2009, calls for companies to forgo paper forms in
favor of electronic forms that use XML (extensible Markup Language), an open
specification that enables reuse and sharing of data among different computing
platforms . In an effort to streamline the way it receives, approves, and publishes
the content, the FDA will no longer accept paper forms for review and approval .
Companies face the need to implement a solution in a cost-effective
manner while minimizing the disruption caused to their business by
introducing new processes and technology . The solution also must
be flexible enough to evolve with future FDA requirements .
Solution: Quark has been at the forefront of providing SPL submission solutions since
the inception of the FDA standard in 2004 and is a recognized leader in life
sciences publishing . The Quark SPL Accelerator for Quark XML Author is a
commercial, out-of-the-box solution for producing SPL submissions using
Microsoft® Word . The Accelerator leverages Word content to create valid
and compliant SPL files . Because the solution is based on Word, the Quark
SPL Accelerator helps companies implement an XML-based process with
Issue:Health Care: using software to reduce the
time and cost of pharmaceutical
regulatory compliance .
name of Project:Structured Product Label
Project – Complying with
uS Food and Drug
Administration Requirements
Location:nationwide
21BSA SolutionS • CASe StudieS • HeALTH CARe
Health Care (continued)
From Paper to digital: Solutions for efficient FdA Compliance
Quark • Denver, Colorado
For further information:
http://dynamicpublishing.quark.
com/xml_author/
http://dynamicpublishing.
quark.com/xml_author/spl_
accelerator_spl_authoring.html
Richard Brandt
Vice President of Life Sciences
Quark Inc .
727 .822 .7200 ext: 243
minimal disruption; that is, it requires little training and no understanding
of the technical aspects of XML . In addition, because the Quark SPL
Accelerator provides a flexible foundation built on Microsoft Word, it reduces
the amount of effort required to meet evolving FDA requirements .
Quark’s solution supports all SPL submission types and requirements . Companies
that have adopted this solution include Genentech, novartis, Pfizer, Teva, and
Wyeth, among others .
Results: The FDA requirements for SPL compliance have created a very compelling case
for pharmaceutical companies to go paperless via XML, including major cost
savings and revenue gains . Pharmaceutical companies can lose up to $1 million
in revenue each day it takes to bring a drug to market . The Quark XML Author
solution has proven to:
✓ Be easy to use;
✓ Be cost effective; and
✓ Create a number of opportunities to streamline and automate a
pharmaceutical company’s publishing processes across the board .
BuSIneSS SOFTWARe ALLIAnCe22
Health CareSecuring the network: Molina Healthcare and the Symantec Healthcare Provider SolutionSymantec • Cupertino, California
Challenge:Molina Healthcare, Inc . is a multi-state-managed care organization that
arranges for the delivery of health care services to persons eligible for
Medicaid, Medicare, and other government-sponsored programs for low-
income families and individuals . Molina Healthcare’s 10 licensed health
plan subsidiaries currently serve approximately 1 .2 million members .
The organization’s information technology (IT) team faces the complexity
of managing laptops, smartphones, and PDAs for 2,300 employees in
multiple states—and keeping them patched, protected, and compliant .
Solution:The Symantec Healthcare Provider Solution enables Molina Healthcare and
Visiting nurse Service of new York to ensure that patient records are both
protected and immediately accessible to authorized personnel . The Symantec
Healthcare Provider Solution will also help both organizations answer
President Obama’s call for all medical records to be digitized by 2014 .
The Symantec Healthcare Provider Solution includes Symantec endpoint Protection,
Symantec Control Compliance Suite, Symantec Veritas netBackup and netBackup
PureDisk, Veritas CommandCentral Storage, Veritas Storage Foundation, Veritas
Cluster Server, and Symantec enterprise Vault content and archiving software .
Issue:Health IT: using software to remotely
secure and maintain large
quantities of data and
technologies spread out across
ten separate states .
name of Project:Molina Healthcare and
the Symantec Healthcare
Provider Solution
Location:Multiple locations across the
united States
23BSA SolutionS • CASe StudieS • HeALTH CARe
Health Care (continued)
Securing the network: Molina Healthcare and the Symantec Healthcare Provider Solution
Symantec • Cupertino, California
For further information:
http://www.symantec.com/
about/news/release/article.
jsp?prid=20090407_02
Symantec
Chris Paden
Manager
Corporate Public Relations
408 .517 .8547
Results:
Molina’s use of the Symantec Healthcare Provider Solution has already
yielded numerous benefits to the organization, including:
✓ Reducing backup costs by 60 percent, as well as the time it takes to
recover a production application from 10-15 hours to two hours;
✓ Migrating more than 3,000 Microsoft exchange personal folder files
spread across the corporate network into a central repository, where
their contents are now indexed and easily searchable; and
✓ Reducing by 80 percent the costs of securing and managing 2,300 laptops,
desktops, and other endpoint devices in multiple locations . Managing
security for these endpoints is now a part-time assignment for a single
person, as opposed to a full-time assignment for four to five employees .
BuSIneSS SOFTWARe ALLIAnCe24
Issue:Building/Infrastructure:using software to design and
build greener, smarter, and
more cost-effective buildings .
name of Project:Multicare Health System’s
Good Samaritan Hospital
(GSH) expansion
Location:Puyallup, Washington
Challenge: In early 2007, Good Samaritan Hospital (GSH) initiated a major, $400 million
expansion to transform the full-service community hospital into an ultramodern
regional health care center . When completed, the project will include a
10,000 square-foot central utility plant, a nine-story patient care tower joined
to the existing facility via sky-bridge, and a 380-car parking garage .
encompassing an area equal to six city blocks, this ambitious expansion
presented a number of important design challenges, including a sloping site,
multiple overlapping design phases, and an ambitious goal of obtaining LeeD
Silver sustainable design certification . Further, the entire project would need
to be completed on a fast track in order to avoid disrupting ongoing hospital
operations . This would require team members to collaborate closely and
coordinate critical project data regularly, particularly at the project outset, when
design decisions have the greatest impact on overall building performance .
Solution: In order to meet the special challenges of this large and complex project, GSH
adopted building information modeling (BIM) software from Autodesk . This
cutting-edge technology allows organizations to design, visualize, simulate, and
analyze the impact of construction—all before even a single shovel of dirt is
turned . The Autodesk BIM tools employed by the Good Sam Design Collaborative
project team included Autodesk Revit® Achitecture software, Autodesk Revit®
Structure software, Autodesk Revit® MeP software, AutoCAD® MeP software,
AutoCAD® Civil 3D® software and Autodesk® navisworks® software .
Building/InfrastructureBuilding Smarter, Building Greener: Multicare Health System’s Good Samaritan Hospital (GSH) Expansion
Autodesk • San Rafael, California
25BSA SolutionS • CASe StudieS • BuILDInG/InFRASTRuCTuRe
Building/Infrastructure (continued)
Building Smarter, Building Greener: Multicare Health System’s Good Samaritan Hospital (GSH) Expansion
Autodesk • San Rafael, California
For further information: Project Team:
Clark/Kjos Architects
Giffin Bolte Jurgens
ABKJ
CDi engineers
Sparling
Skanska uSA
Carol Lettieri
Marketing Program Manager
Autodesk, Inc .
415 .547 .2379
www.autodesk.com/government
Results: using Autodesk building information modeling solutions, the design team
was able to manipulate a large site model, which incorporated several
interconnected building models . The cutting-edge model served to clarify
the range of implications of design choices, enabling the team to:
✓ Make better-informed decisions about building design,
materials, processes, and other key factors;
✓ Be more productive by automating many time-consuming tasks, such
as scheduling the project’s thousands of doors and windows;
✓ Spend more time on design, by reinvesting time saved;
✓ Boost team collaboration;
✓ Design greener, healthier buildings;
✓ Resolve design issues faster;
✓ Meet fast-track design goals; and
✓ See the range of issues, choices, and possibilities long before building began .
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