[email protected] rutgers university … · professor and extension specialist ... push...

79
Marketing Greenhouse Products http//: http//: aesop.rutgers.edu/~farmmgmt aesop.rutgers.edu/~farmmgmt Dr. Robin G. Brumfield Professor and Extension Specialist Rutgers University [email protected]

Upload: lycong

Post on 16-Apr-2018

218 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Marketing Greenhouse Products

http//:http//:aesop.rutgers.edu/~farmmgmtaesop.rutgers.edu/~farmmgmt

Dr. Robin G. BrumfieldProfessor and Extension SpecialistRutgers [email protected]

Page 2: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Agenda

Economic Terms

Demand

Pricing Strategies

Product Differentiation

Behavioral Pricing

Page 3: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Agenda

Economic Terms

Demand

Pricing Strategies

Product Differentiation

Behavioral Pricing

Page 4: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Agenda

Economic Terms

Demand

Pricing Strategies

Product Differentiation

Behavioral Pricing

Page 5: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Agenda

Economic Terms

Demand

Pricing Strategies

Product Differentiation

Behavioral Pricing

Page 6: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Agenda

Economic Terms

Demand

Pricing Strategies

Product Differentiation

Behavioral Pricing

Page 7: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Agenda

Economic Terms

Demand

Pricing Strategies

Product Differentiation

Behavioral Pricing

Page 8: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Agenda

Economic Terms

Demand

Pricing Strategies

Product Differentiation

Behavioral Pricing

Page 9: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Price and Equilibrium Price

• Price

– Price is derived by the interaction betweensupply and demand.

– It depends on both the supply available and thedemand of consumers.

• Equilibrium Price

– Sometimes referred to as “market clearingprice”.

– The agreed upon price when an exchangeoccurs.

– It is not necessarily a fair price.

Page 10: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Supply and Demand Curve

Demand

Supply

Pri

ce

Quantity

P1

Q1

Page 11: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Pri

ce

Quantity

Demand

Supply 1

Supply 2 P1

Q1

P2

Q2

Movement Along Demand Curve

Page 12: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Movement Along the Supply Curve

P2Demand 1

Demand 2

Supply

P1

Q2Q1

Pri

ce

Quantity

Page 13: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Elasticity

• Price Elasticity ofDemand

– The measure ofsensitivity of onevariable to another.

– The effect pricechanges have ondemand.

Page 14: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Elasticity

• Demand is said to be less elastic when ..

– There are few or no substitutes or competitors.

– Buyers do not readily notice higher prices.

– Buyers are slow to change buying habits andsearch for lower prices.

– Buyers think higher prices are justified byquality improvements or inflation.

Page 15: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Price Elasticity

• Price elastic (sensitive) items – customers shop forprice.

Slight change in price results in large change inquantity demanded.

If prices are raised, competitors step in to fill the void.

• Price inelastic (insensitive) items – purchasegoverned by other factors.

Quantity demanded changes only slightly when priceschange.

Page 16: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Demand

• Determining demand for your products will takesome research.

– Trade Magazines

– Government Statistics

– Private Marketing Research Firms

– Internet Searches

– The Competition

– Your Customers!

Page 17: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Demand Trends

• During prosperous times, the demand forornamental plants tends to grow.

• During more difficult times, in somemarkets, the demand for vegetable beddingplants grows.

• In either situation, it is important to knowwhat your customers are looking for.

Page 18: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Demand Statistics

Page 19: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Growth

• 10% per year in the 1980’s

• 5% per year in the 1990’s

• 2% in 2002

Page 20: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Demand Statistics

6666%%%%

22220000%%%%

11110000%%%%

22227777%%%%

33337777%%%%

aaaannnnnnnnuuuuaaaallll ffffllllaaaattttssss

aaaannnnnnnnuuuuaaaallll ppppoooottttssss

hhhhaaaannnnggggiiiinnnnggggbbbbaaaasssskkkkeeeettttssss

hhhheeeerrrrbbbbaaaacccceeeeoooouuuussssppppeeeerrrreeeennnnnnnniiiiaaaallllssss

vvvveeeeggggeeeettttaaaabbbblllleeeessss

Page 21: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

U.S. Consumption

1st in consumption of outdoorlandscaping plants

12th in consumption of indoor plants andflowers

Page 22: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

U.S. Consumption

Billion Per Per Import Crop dollars* Household Capita Share Floriculture

Cuts 1.0 $ 9 $ 3 60% Other 4.5 $ 42 $ 16 8% Sub-total 5.5 $ 51 $ 20 17%Nursery 8.7 $ 81 $ 30 3%Total 14.2 $133 $ 50 8%

*Based on wholesale value of sales and net imports. Source: Floriculture & Nursery Crops, USDA May

2002.

Page 23: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Product Life Cycle

Time

0

Dol

lars

Intr

oduc

tion

Gro

wth

Mat

urity D

eclin

e

Sales

Profits

Page 24: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Product Life Cycle Pricing Strategies

Introductory stage pricing strategies: low price (enticesIntroductory stage pricing strategies: low price (enticesmore consumers, lowers risk) or skimming (high price tomore consumers, lowers risk) or skimming (high price toreap high margin).reap high margin).

Growth stage pricing strategies: similarGrowth stage pricing strategies: similar

Mature stage pricing strategies: competition (numbersMature stage pricing strategies: competition (numbersand size) forces prices down. Key factor isand size) forces prices down. Key factor isdifferentiation.differentiation.

Decline stage: Cut your losses!Decline stage: Cut your losses!

Page 25: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Pricing Strategy

1.1. Know your production and marketing costsKnow your production and marketing costsso that you can establish a price so that you can establish a price ““floorfloor””..

2.2. Equally important is knowing what yourEqually important is knowing what yourcustomers want and how much they arecustomers want and how much they arereasonably willing to pay (price ceiling).reasonably willing to pay (price ceiling).

3.3. Push the pencil on paper (or spreadsheet)Push the pencil on paper (or spreadsheet)to determine sales and profit goals andto determine sales and profit goals anddevelop a strategy to meet them.develop a strategy to meet them.

Page 26: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

COST ACCOUNTING OBJECTIVES

• Identify items with low cost = ComparativeAdvantage

• Identify items with high cost - Reducethem!

• Determine the price floor.

Page 27: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Costs Vary From Grower to GrowerBecause of:

• Size of operation

• Location

• Managerial practices

• Time of year

• Market channel

• Volume of production

Page 28: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Costs Vary From Grower to GrowerBecause

• Other options for greenhouse space

• Size of permanent crew

• Availability of part-time labor

• Type of heating system

• Greenhouse layout

• How quickly you pay suppliers

Page 29: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Everyone’s Costs are Different!

Calculate Your Costs for Your Firm!

Page 30: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Tools for Cost Accounting

• Income Statement

• Spreadsheet

Page 31: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Overhead Costs

• Also called Fixed Costs

• Total overhead costs remain constant asproduction increases

• Costs per unit decrease as more units areproduced

Page 32: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Items from Income Statement(20,000 square foot double poly)

• Sales $182,610

• Salaries and Wages

• Overhead salaries

(including benefits) $ 37,384

• General wages

(including benefits) $ 12,111

Page 33: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Utilities

• Heating fuel $ 20,000

• Electricity $ 3,350

• Telephone $ 1,480

Page 34: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Overhead

• Depreciation $ 16,750

• Interest $ 16,800

• Repairs $ 3,725

• Taxes $ 550

• Insurance $ 3,240

• Advertising $ 485

• Dues and subscriptions $ 100

Page 35: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Overhead (continued)

• Travel and entertainment $ 345

• Office expense $ 314

• Professional fees $ 550

• Truck expense & eq. rental $ 7,150

• Land rental $ 2,000

• Contributions $ 18

• Bad debts $ 925

• Miscellaneous $ 550

Page 36: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Space Utilization

• Greenhouse area 20,000 (ft_)

• Space used for production 75%

• Weeks in operation 29weeks

Page 37: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Variable Costs

• Variable Costs

• Also called Direct Costs

• Total variable costs increase as productionincreases

• Cost per unit is constant

Page 38: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Variable Costs

• Material costs

– Flats

– Inserts

– Seedlings

– Media

– Labels

– Chemicals

• Production labor

Page 39: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Petunia Production

Number of units started 5,000

Square feet per unit 1.64

Weeks to grow 8

Percent sold 98%

Sales price $6.50

Page 40: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Variable Costs of PetuniaProduction

Cost Crop Flat

Labor $3,385 $0.68

Seeds 1,320 0.41

Containers 2,900 0.68

Growing media 2,750 0.25

Fertilizer & Chemicals 155 0.03

Tags 823 0.16

Page 41: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Steps to determine costs per unit

• Enter Direct Costs

• Program will allocate these to each crop

• Other costs will be treated as OverheadCosts

• Overhead cost is $0.267 per sq. ft.-wk.

Page 42: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Firm XYZ Production Schedule

Item Petunia Marigold Geranium Geranium Poinsettias

Flats Flats Flats 4-inch 6-inch

No. of units 5,000 3,000 5000 10,000 15,000

Sq. ft./unit 1.64 1.64 1.64 0.11 1.00

Weeks 8 6 13 6 15

% sold 98% 98% 98% 95% 95%

Price $6.50 $6.50 $10.00 $1.20 $5.00

Page 43: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Firm XYZ Production Schedule

Item Petunia Marigold Geranium Geranium Poinsettias

Flats Flats Flats 4-inch 6-inch

Sales $31,850 $19,110 $49,000 $11,400 $71,250

Profit/crop $2,998 $4,430 $2,519 $4,790 ($2,605)

Profit/unit $0.61 $1.51 $0.51 $0.50 ($0.18)

Profit/sq.ft. $0.05 $0.15 $0.02 $0.73 ($0.01)

Sq.ft.-wk

Price $6.50 $6.50 $10.00 $1.20 $5.00

Page 44: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Firm XYZ Production ScheduleNo Poinsettias

Item Petunia Marigold Geranium Geranium Poinsettias

Flats Flats Flats 4-inch 6-inch

Sales $31,850 $19,110 $49,000 $11,400 $0

Profit/crop($15,923) ($4,085) ($28,227) $2,887 $0

Profit/unit ($3.25) ($1.39) ($5.76) $0.30 $0

Profit/sq.ft. ($0.24) ($0.14) ($0.26) $0.73 $0

Sq.ft.-wk

Price $6.50 $6.50 $10.00 $1.20 $0

Page 45: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Costs :

Page 46: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Costs :

• Are grower specific.

Page 47: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Costs :

• Are grower specific.

• Vary with production and marketing decisions.

Page 48: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Costs :

• Are grower specific.

• Vary with production and marketing decisions.

• Vary with

– Market conditions

– Labor supply

– Age & condition of greenhouse

– Managerial skill.

Page 49: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Costs :

• Are grower specific.

• Vary with production and marketing decisions.

• Vary with

– Market conditions

– Labor supply

– Age & condition of greenhouse

– Managerial skill.

• Should be calculated for your firm!

Page 50: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Pricing Strategies

What is your objective?

• Survival

• Maximum current profit

• Maximum current revenue

• Maximum sales growth

• Maximum market skimming

• Product quality leadership

Page 51: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Product Differentiation

• Quality image.

• Name cultivars.

• Follow changes in consumer tastes andpreferences.

• Add value and let the customers know.

Page 52: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Product Differentiation

Add value by adding serviceCredit

Delivery

Special Wrappings

Special Containers

Cards

Care Tags

Return Privileges

Warranties

Brand Names

Page 53: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Percent of managers indicating they were well-informed regarding factors affecting pricing decisions

84%

81%

75%

71%

34%

21%

Variable costs

Fixed costs

Price of competing products

Value of product to consumer

Consumer response to price

changes

Consumer willingness to pay

Source: Note on Behavioral Pricing, Harvard Business School, 9-599-114.

Page 54: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Cost of goods sold (COGS)

Product price (P)

Perceived value (PV)

Objective value (OV)

{Firm’s incentive tosell (P-COGS)

{Consumer’s incentiveto purchase (PV-P)

$0

Marketing effortsMarketing efforts

Prices of substitutesPrices of substitutes

Value Pricing and the Economic Perspective

Source: Note on Behavioral Pricing, Harvard BusinessSchool, 9-599-114.

Page 55: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #1

You are lying on the beach on a hot day. All youYou are lying on the beach on a hot day. All youhave to drink is water. For the past hour, you havehave to drink is water. For the past hour, you havebeen thinking about how much you would enjoy abeen thinking about how much you would enjoy anice ice-cold bottle of your favorite beverage. Anice ice-cold bottle of your favorite beverage. Afriend gets up to make a phone call and offers tofriend gets up to make a phone call and offers tobring back a bottle of your favorite beverage from thebring back a bottle of your favorite beverage from theonly nearby place where beverages are sold only nearby place where beverages are sold –– a asmall run-down grocery storesmall run-down grocery store. He says that the. He says that thebeverage might be expensive and asks how muchbeverage might be expensive and asks how muchyou are willing to spend. He says he will not buy theyou are willing to spend. He says he will not buy thebeverage if it costs more than the price you state.beverage if it costs more than the price you state.What price do you tell your friend?What price do you tell your friend?

Page 56: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #2

You are lying on the beach on a hot day. All you haveYou are lying on the beach on a hot day. All you haveto drink is ice water. For the past hour, you have beento drink is ice water. For the past hour, you have beenthinking about how much you would enjoy a nice coldthinking about how much you would enjoy a nice coldbottle of your favorite beverage. A friend gets up tobottle of your favorite beverage. A friend gets up tomake a phone call and offers to bring back a bottle ofmake a phone call and offers to bring back a bottle ofyour favorite beverage from the only nearby placeyour favorite beverage from the only nearby placewhere beer is sold where beer is sold –– a a fancy resort hotelfancy resort hotel. He says that. He says thatthe beverage might be expensive and asks how muchthe beverage might be expensive and asks how muchyou are willing to spend. He says he will not buy theyou are willing to spend. He says he will not buy thebeverage if it costs more than the price you state.beverage if it costs more than the price you state.What price do you tell your friend?What price do you tell your friend?

Page 57: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #3

You set off to buy a Sony Walkman at what youYou set off to buy a Sony Walkman at what youbelieve to be the cheapest store in the area. Uponbelieve to be the cheapest store in the area. Uponarriving, you find that the Walkman you want costsarriving, you find that the Walkman you want costs$29, a price consistent with your prior expectations.$29, a price consistent with your prior expectations.As you are about to make the purchase, a reliableAs you are about to make the purchase, a reliablefriend tells you that the very same Walkman is sellingfriend tells you that the very same Walkman is sellingfor $10 less at a store approximately 10 minutesfor $10 less at a store approximately 10 minutesaway. Do you go to the other store to buy theaway. Do you go to the other store to buy theWalkman?Walkman?

Page 58: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #4

You set off to buy a You set off to buy a Sony CamcorderSony Camcorder at what you at what youbelieve to be the cheapest store in the area. Uponbelieve to be the cheapest store in the area. Uponarriving, you find that the arriving, you find that the CamcorderCamcorder you want costs you want costs$495$495, a price consistent with your prior expectations., a price consistent with your prior expectations.As you are about to make the purchase, a reliableAs you are about to make the purchase, a reliablefriend tells you that the very same Camcorder isfriend tells you that the very same Camcorder isselling for $10 less at a store approximately 10selling for $10 less at a store approximately 10minutes away. Do you go to the other store to buyminutes away. Do you go to the other store to buythe the Camcorder?Camcorder?

Page 59: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Behavioral Update #1

In determining willingness to pay, a consumer willIn determining willingness to pay, a consumer willconsider both the absolute consider both the absolute ““economic utilityeconomic utility”” from from

the transaction [i.e., perceived value the transaction [i.e., perceived value –– actual price] actual price]andand

the the relativerelative incentive to enter the transaction [i.e., incentive to enter the transaction [i.e.,(perceived value (perceived value –– actual price)/(actual price)]. actual price)/(actual price)].

Willingness to Pay is ImpactedWillingness to Pay is Impactedby Relative Incentivesby Relative Incentives

Page 60: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #5

Your favorite sports team has made the playoffs. ItsYour favorite sports team has made the playoffs. Itsfirst-round playoff series is a best-of-seven seriesfirst-round playoff series is a best-of-seven serieswith Games 1,2,5 and 7 played on your teamwith Games 1,2,5 and 7 played on your team ’’s homes homefield. General admission tickets had been priced atfield. General admission tickets had been priced at$20 during the regular season. The team decides to$20 during the regular season. The team decides toraise general admission prices to $40 for these fourraise general admission prices to $40 for these fourplayoff games. Is this price increase fair or unfair?playoff games. Is this price increase fair or unfair?

Page 61: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #6

Your favorite sports team has made the playoffs. ItsYour favorite sports team has made the playoffs. Itsfirst-round playoff series is a best-of-seven seriesfirst-round playoff series is a best-of-seven serieswith Games 1, 2, 5, and 7 played on your teamwith Games 1, 2, 5, and 7 played on your team’’sshome field. General admission tickets had beenhome field. General admission tickets had beenpriced at $20 during the regular season. priced at $20 during the regular season. GeneralGeneraladmission tickets were also priced at $20 for Gamesadmission tickets were also priced at $20 for Games1 and 2 of the playoffs. After Game 2, the team1 and 2 of the playoffs. After Game 2, the teamdecided to raise prices to #40 for Games 5 and 7.decided to raise prices to #40 for Games 5 and 7. Is Isthis price increase fair or unfair?this price increase fair or unfair?

Page 62: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Behavioral Update #2

In determining willingness to pay, a consumer willIn determining willingness to pay, a consumer willconsider consider ““economic utilityeconomic utility”” from the transaction [i.e., from the transaction [i.e.,perceived value perceived value –– actual price] actual price]

andand

the the consistencyconsistency between the actual price and a between the actual price and asalient reference price [i.e., actual price salient reference price [i.e., actual price –– reference referenceprice].price].

Willingness to Pay is Impacted byWillingness to Pay is Impacted bySalient Reference PricesSalient Reference Prices

Page 63: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #7

A grocery store has no peanut butter in stock, butA grocery store has no peanut butter in stock, butis about to receive a new shipment. Prior tois about to receive a new shipment. Prior todelivery, the owner finds out that the wholesaledelivery, the owner finds out that the wholesaleprice of peanut butter has increased 20% and willprice of peanut butter has increased 20% and willaffect this new shipment. The owner decides toaffect this new shipment. The owner decides toincrease the price of the new peanut butter byincrease the price of the new peanut butter by20%. Is this retailer20%. Is this retailer’’s actions fair or unfair?s actions fair or unfair?

Page 64: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #8

A grocery store has a one-week supply of peanutA grocery store has a one-week supply of peanutbutter in stock, and is due to receive a newbutter in stock, and is due to receive a newshipment in the near future. Prior to delivery, theshipment in the near future. Prior to delivery, theowner finds out that the wholesale price of peanutowner finds out that the wholesale price of peanutbutter has increased 20% and will affect this newbutter has increased 20% and will affect this newshipment. The owner decides to shipment. The owner decides to immediatelyimmediatelyincrease the shelf price on his increase the shelf price on his currentcurrent stock by stock by20%. Is this retailer20%. Is this retailer’’s actions fair or unfair?s actions fair or unfair?

Page 65: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Behavioral Update #3

In determining willingness to pay, a consumerIn determining willingness to pay, a consumerwill consider their own will consider their own ““economic utilityeconomic utility”” from the from thetransaction [i.e., perceived value transaction [i.e., perceived value –– actual price] actual price]

andand

that of the firm [i.e., actual price that of the firm [i.e., actual price –– cost of goods cost of goodssold].sold].

Willingness to Pay is ImpactedWillingness to Pay is Impactedby Cost of Goods Soldby Cost of Goods Sold

Page 66: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #9

In 1996, baseballIn 1996, baseball ’’s Seattle Mariners made it to thes Seattle Mariners made it to theAmerican League playoffs. During the season,American League playoffs. During the season,general admission to a Mariners game cost $15.general admission to a Mariners game cost $15.For the playoffs, the Mariners raised the price ofFor the playoffs, the Mariners raised the price ofgeneral admission tickets to $20. Is this fair orgeneral admission tickets to $20. Is this fair orunfair?unfair?

Page 67: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #10

A hardware store had been selling show shovels forA hardware store had been selling show shovels for$15. The morning after a large snowstorm, the$15. The morning after a large snowstorm, thestore raises the price of its snow shovels to $20. Isstore raises the price of its snow shovels to $20. Isthis fair or unfair?this fair or unfair?

Page 68: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Behavioral Update #4

In determining willingness to pay, the degree toIn determining willingness to pay, the degree towhich a consumer will rely on their ownwhich a consumer will rely on their own““economic utilityeconomic utility”” from the transaction [i.e., from the transaction [i.e.,perceived value perceived value –– actual price] will vary across actual price] will vary acrossproduct categories [e.g. discretionary vs.product categories [e.g. discretionary vs.necessity; luxury vs. utilitarian].necessity; luxury vs. utilitarian].

Perceptions of Fairness Vary AcrossPerceptions of Fairness Vary AcrossProduct CategoriesProduct Categories

Page 69: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #11

Six months ago you saw an ad for a theater eventSix months ago you saw an ad for a theater eventand called to reserve a $50 ticket. Yesterday, youand called to reserve a $50 ticket. Yesterday, youwent to the box office and and paid $50 in cash forwent to the box office and and paid $50 in cash foryour ticket, which is non-refundable. This morning,your ticket, which is non-refundable. This morning,you woke up with the flu. Will you still go to theyou woke up with the flu. Will you still go to thetheater or stay home?theater or stay home?

Page 70: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #12

Six months ago you saw an ad for a theater eventSix months ago you saw an ad for a theater eventand called to reserve a $50 ticket. Not wanting toand called to reserve a $50 ticket. Not wanting totake a chance on the event being sold out, youtake a chance on the event being sold out, youwent immediately to the box office and and paidwent immediately to the box office and and paid$50 in cash for your ticket, which is non-refundable.$50 in cash for your ticket, which is non-refundable.Six months later -- this morning -- you woke up withSix months later -- this morning -- you woke up withthe flu. Will you still go to the theater or stay home?the flu. Will you still go to the theater or stay home?

Page 71: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Behavioral Update #5

In determining willingness to pay, the degree toIn determining willingness to pay, the degree towhich a consumer will rely on their ownwhich a consumer will rely on their own““economic utilityeconomic utility”” from the transaction [i.e., from the transaction [i.e.,perceived value perceived value –– actual price] will closely track actual price] will closely trackthe timing of payments by customers.the timing of payments by customers.

Consumption closely tracks theConsumption closely tracks thetiming of payments by customers.timing of payments by customers.

Page 72: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #13

ItIt’’s early spring in Colorado, and you are on a four-s early spring in Colorado, and you are on a four-day ski vacation. The day you arrived, youday ski vacation. The day you arrived, youpurchased purchased four 1-dayfour 1-day ski-lift tickets for $40 each. ski-lift tickets for $40 each.ItIt’’s now the morning of the last day. Yous now the morning of the last day. You ’’ve hadve hadthree excellent days of skiing, but rain hit the areathree excellent days of skiing, but rain hit the arealast night, making a mess of the slopes. A friendlast night, making a mess of the slopes. A friendsuggests that rather than skiing, you take it easysuggests that rather than skiing, you take it easyand leave early to beat the traffic home. What doand leave early to beat the traffic home. What doyou do?you do?

Page 73: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Scenario #14

ItIt’’s early spring in Colorado, and you are on a four-s early spring in Colorado, and you are on a four-day ski vacation. The day you arrived, youday ski vacation. The day you arrived, youpurchased purchased 1 ski-lift ticket1 ski-lift ticket for $160 that is good for for $160 that is good forall four days. Itall four days. It ’’s now the morning of the last day.s now the morning of the last day.YouYou’’ve had three excellent days of skiing, but rainve had three excellent days of skiing, but rainhit the area last night, making a mess of the slopes.hit the area last night, making a mess of the slopes.A friend suggests that rather than skiing, you take itA friend suggests that rather than skiing, you take iteasy and leave early to beat the traffic home. Whateasy and leave early to beat the traffic home. Whatdo you do?do you do?

Page 74: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Behavioral Update #6

In determining willingness to pay, the degree toIn determining willingness to pay, the degree towhich a consumer will rely on their ownwhich a consumer will rely on their own““economic utilityeconomic utility”” from the transaction [i.e., from the transaction [i.e.,perceived value perceived value –– actual price] is influenced by actual price] is influenced byprice bundling.price bundling.

Price bundling influencesPrice bundling influencesconsumption.consumption.

Page 75: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Strategy #1

Actively Manage Price Expectations.Actively Manage Price Expectations.

• Establish credible reference prices.

• Manage product price trends.

• Encourage favorable comparisons.

• Avoid unfavorable comparison throughproduct differentiation.

Page 76: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Strategy #2

Actively Manage Perceptions ofActively Manage Perceptions ofCost of Goods Sold.Cost of Goods Sold.

• Focus attention on fully-loaded cost ofgoods sold.

• Bundle products to obscure cost of goodssold.

• Focus attention on consumer value.

Page 77: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

ConsumerConsumer’’ssWillingness to PayWillingness to Pay

Economic Utility ofEconomic Utility of

the Transactionthe TransactionFairness of theFairness of the

TransactionTransaction= +

Perceived value –actual price

Relative incentives toenter transaction

Consistency betweenactual & reference price

Firm’s economic utility

Combining the Economic and BehavioralDrivers of Willingness to Pay

Product categories

Timing of payments

Price bundlingSource: Note on Behavioral Pricing, Harvard Business School, 9-599-114.

Page 78: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Responses to priceundercutting.

http//:http//:aesop.rutgers.edu/~farmmgmtaesop.rutgers.edu/~farmmgmt

Sharpen your marketing skills.

Buy competitors product and resell.

Match the price in the short run.

Consider the nature of your product anddifferentiate.

Focus on cost control.

Page 79: Brumfield@aesop.rutgers.edu Rutgers University … · Professor and Extension Specialist ... Push the pencil on paper ... informed regarding factors affecting pricing decisions 84%

Questions?

http//:http//:aesop.rutgers.edu/~farmmgmtaesop.rutgers.edu/~farmmgmt

Dr. Robin G. BrumfieldProfessor and Extension SpecialistRutgers [email protected]