brokerage - lwolfget.lwolf.com/.../images/10thingstokeepinmindwhenstartinganewbr… · best agent...
TRANSCRIPT
10 Things to Keep in Mind When Starting a New Brokerage
10 Things to Keep in Mind
When Starting a New Brokerage
10 Things to Keep in Mind When Starting a New Brokerage
Contents01. Intro
02. Think Like a Business Owner
03. Mix Business and Pleasure
04. Consider Security
05. Don’t Confuse Busy for Productive
06. Raise Your Hand
07. Measure and Adapt
08. Have a Plan
09. Consider Bench Strength
10. Differentiate Yourself
11. Provide an Unmatched Agent Experience
12. Summing It Up
13. Sources
Index
10 Things to Keep in Mind When Starting a New Brokerage
IntroCongratulations! You finally did it – you’ve started your own brokerage. Now that the formalities are out of the way, it’s time to focus your energy on running the most successful brokerage possible. But where do you start?
This eBook will help you navigate the new territory and shift your focus from real estate professional to business owner. With a team made up of real estate professionals, past and present, and nearly 30 years in the real estate technology space, we understand what it takes to become a market leader.
At Lone Wolf, we’ve worked with all shapes and sizes of businesses, from start-ups to mega-brokerages, in every possible market condition. We’ve listened and worked alongside brokers just like you and learned what is needed to be successful in your first year and how technology plays a part.
Here’s what we’ve learned.
10 Things to Keep in Mind When Starting a New Brokerage 1
10 Things to Keep in Mind When Starting a New Brokerage
1 Think Like a Business OwnerYou are a real estate professional – there is
no questioning your expertise in that area.
But now you wear a different hat. As a Broker/
Owner, your role is no longer just about selling
real estate: you have a business to run. It is
important to remember that success in real estate
and success as a Broker/Owner may require a
different skill set. It will definitely require a shift in
perspective. As a business owner, your brokerage’s
profitability should always remain top of mind. You
must consider more than just your independent
commission split now and should constantly
operate with the question of ‘how will this affect
my bottom line?’ in mind.
2
10 Things to Keep in Mind When Starting a New Brokerage
Mix Business and PleasureYou may already know this from your days as an agent but it is especially important now. As a Broker/Owner you’ll be busy. Busier than you were before. Remember, you’re wearing two hats now but that doesn’t change the fact that you still have a network to build and a business to sustain. A great way to balance your new role is to break the rules and mix business and pleasure. You never know if your next best agent will come in line at the grocery store, at your child’s school play, or at the launch of your friend’s new restaurant. Make the most out of your time by recognizing business opportunities in your everyday interactions – in your new role, your business hat will never come off.
10 Things to Keep in Mind When Starting a New Brokerage 3
We’re all given the same number of hours in a day, some people just use them better.
“ “
– Unknown
2
10 Things to Keep in Mind When Starting a New Brokerage
3 Consider SecurityWe see it more often than we would like –
Broker/Owners getting taken advantage of.
This is especially true for new Broker/Owners.
To avoid this unnecessary headache, ensure
you have the proper infrastructure in place that
provides a safe place for your data and financial
security. You’ll need a back office solution that
manages and tracks all of your brokerage’s
operations. Not only will this give you peace of
mind, it will keep your head from spinning when
it comes time for an audit.
4
10 Things to Keep in Mind When Starting a New Brokerage
Don’t Confuse Busy for ProductiveDeciding exactly where to focus your energy can be difficult – picking tasks that directly affect your bottom-line are important to avoid falling into the busywork trap. A great way to do this is to run key performance reports daily, weekly and monthly. You should be keeping a close eye on agent production, your brokerage’s break-even points, your agents’ commission cutting habits and what your competition has been up to.
Hint: All of these reports are easily accessible in brokerWOLF, Lone Wolf’s back office solution.
10 Things to Keep in Mind When Starting a New Brokerage 5
People who admit to wasting over 30 min every work day.89%
Report wasting 1 hour daily.31%
Report wasting 2 hours daily.16%
Report wasting over 3 hours daily.10%
4
1
1
1
1
10 Things to Keep in Mind When Starting a New Brokerage
5 Raise Your HandNo one said this would be easy. Well, maybe you
did but this is uncharted territory. If you haven’t
picked up on it yet, running a brokerage is a lot
different than working in a brokerage. Navigating
this new role can be challenging and you will most
definitely have questions. Don’t be afraid to raise
your hand. Better yet, find a mentor that you
can lean on. As a time saver, pick a few of your
favourite blogs and publications to follow. These
will provide you with quick tips and tricks that
are easy to digest and that you can apply to your
brokerage right away.
6
10 Things to Keep in Mind When Starting a New Brokerage
Measure and AdaptIn any brokerage, there will be things that go wrong and things that go right. In your brokerage, it is your job to identify what works and what doesn’t. Implementing the proper tools *ahem brokerWOLF* to track your business operations will help you get a handle on your business. It’s important to keep in mind that what works for one brokerage won’t always work for another.
10 Things to Keep in Mind When Starting a New Brokerage 7
It is not the strongest species that survive, nor the most intelligent, but the most responsive to change.
“ “
– Charles Darwin
6
10 Things to Keep in Mind When Starting a New Brokerage
7Have a PlanFrom day one, you need a plan. It’s not just
about selling properties anymore. How will
you make money? What splits will you offer?
In order to run a successful brokerage, it’s
important that you have these answers from
day one. This Field Guide by NAR is a great
place to get started.
8
10 Things to Keep in Mind When Starting a New Brokerage
Consider Bench StrengthYou’re an expert but you don’t know everything; accepting this will be one of the greatest things you do for your brokerage. There are a lot of moving pieces to your brokerage and you alone won’t be able to keep them all straight. Build a team of people who complement your skill set, fill the gaps and are placed for succession. Outside of recruiting the right agents, you’ll want to make sure you have a strong administrator – they’ll quickly become your new best friend.
10 Things to Keep in Mind When Starting a New Brokerage 9
8
Ensure your new best friend is an industry insider who understands the trends, terminology and technology associated with the real estate industry.
A TIP TO GET STARTED:
10 Things to Keep in Mind When Starting a New Brokerage
9 Differentiate YourselfIf you wanted to be like every other Broker/Owner
out there, you probably wouldn’t have opened up
your own brokerage. To differentiate yourself from
the competition you need to create a memorable
brand and a unique experience. Once you’ve created
a brand, you have to stick with it. It needs to come
across in everything you do. Not only will brand
awareness help you recruit agents, it will attract
clients as well.
10
10 Things to Keep in Mind When Starting a New Brokerage
Provide an Unmatched Agent ExperienceAgents are your lifeline, you need them for survival. After you have your plan in place, your next step and where you should focus the majority of your energy, is on agent recruitment and retention. Create an experience that attracts the type of agents that you want representing your brand - you need to provide an experience they can’t afford to leave. What will make them stay? Great splits? Reasonable desk fees? Marketing and technology resources? Recognition? Ultimately, the design of your unique brokerage is up to you but remember, your agents are your greatest asset and you’ll need work to ensure they stay with you.
10 Things to Keep in Mind When Starting a New Brokerage 11
32% 45% 28%
of agents said better technology at another brokerage would prompt them to leave their existing brokerage.
of agents would like their broker to expand the amount of technology they offer.
of agents said their brokerage technology was exceptional.
10
2
2
2
10 Things to Keep in Mind When Starting a New Brokerage
Summing It UpStarting a real estate brokerage is challenging and there is a lot to consider. It
requires a shift in perspective. By keeping an open mind and investing in the right
tools, you can turn your new real estate brokerage into a profitable and sustainable
business in no time.
We are Lone Wolf Technologies.
Lone Wolf is the leading provider of residential real estate software in North
America. According to REAL Trends, 56% of the Top 200 US Brokerages use Lone
Wolf for their back office accounting solution. This is because we understand the
real estate industry like no other and have designed our suite of solutions to meet
the needs of real estate brokers today. We provide tools for every stage of the
real estate transaction, ensuring real estate professionals are as productive and
profitable as possible.
Why wait? Start your brokerage off right from the beginning.
lwolf.com/getting-started >>
Keep Top of MindChecklist to help get started
□ Think Like a Business Owner
□ Mix Business and Pleasure
□ Consider Security
□ Don’t Confuse Busy for
Productive
□ Raise Your Hand
□ Measure and Adapt
□ Have a Plan
□ Consider Bench Strength
□ Differentiate Yourself
□ Provide an Unmatched Agent
Experience
SOURCES
1 - https://www.crossover.com/productivity 2 - http://www.realtor.org/reports/2013-14-realtor-technology-survey