Learn how our Total Software Management

approach and robust industry partnerships can help

keep you compliant and focused on IT innovation.

TOTAL SOFTWARE MANAGEMENT

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Software management has long been a challenge for IT.

And with mobility and the cloud taking a more central role

in organizations, complexities are growing at a rapid pace.

Procuring, deploying and managing software over multiple

devices and platforms is diffi cult enough. Add in evolving

licensing agreements, and it can seem nearly impossible

to keep up.

At CDW, we understand what you’re facing and know that

there’s no one-size-fi ts-all solution. We’ll look at your

organization holistically and orchestrate a solution that fi ts

your unique needs. With Total Software Management, we

bring together top solutions from our trusted partners and

a range of services from our own experts.

Our team brings the expertise you need to not only fi nd and

implement the software solutions you need but also simplify

every facet of your software environment. With our help,

you’ll be able to use software to your advantage and focus

on moving your organization forward.

FINDING CLARITY IN A COMPLEX LANDSCAPE

50%+Th e percentage of new software implementations that follow alternative consumption models like SaaS, hosted licenses or on-premises subscriptions.1

Source: 1 gartner.com, “Gartner Says Modernization and Digital Transformation Projects Are Behind Growth in Enterprise Application Software Market,” August 2015

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OVERCOMING COMMON SOFTWARE STRUGGLES

Our experts know the challenges you’re facing and can help you implement

solutions to tackle them head-on.

COMPLIANCE ISSUES

Technologies like SaaS, BYOD and remote access are bringing considerable

complications to software asset management (SAM). It’s easy to lose track of

what is being installed, who is using it and where it is being accessed — all critical

to ensuring compliance.

RENEWAL MANAGEMENT

Over the course of a year, you may have to handle renewals for hundreds,

or even thousands, of software licenses. Applications and users may all be

on diff erent calendars, and sorting it all out takes up valuable time.

WASTED SOFTWARE SPEND

In a perfect world, you’d pay for the exact number of licenses you use.

But predicting usage can be diffi cult, and if your organization’s needs change,

you could end up needlessly spending money on licenses that aren’t in use.

CLOUD INTEGRATION

When it comes to managing and licensing cloud-based apps and hybrid

environments, it’s a whole new world out there. If you’re not familiar with all

the ins and outs, you might not be fully realizing the benefi ts of these models.

INEFFICIENT DEPLOYMENT

Getting software onto your users’ devices is only the beginning. A smart

deployment plan also includes helping users get comfortable with the new

software so it doesn’t go unused, as idle software can eat away at your budget.

4Th e average number of software vendor audits organizations face per year.2

Source: 2 1e.com, “Th e Hidden Cost of Unused Software,” November 2014

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ASSESSSoftware licensing shouldn’t be a guessing game. We’ll evaluate your current software environment and identify

gaps between software usage and licenses owned. Our comprehensive off erings include:

+ License History Review + Health Checks

+ Strategy Briefi ngs + Client Virtualization Assessments

+ Application Virtualization Proof of Concept + Snow License Manager

DESIGNWith your organizational goals in mind, we’ll weigh both on-premises and cloud-based options, determine the

solutions that fi t your needs and test them to make sure they work. Our experts can support your team with a

variety of services, including:

+ Strategy Development + Proof of Concepts

+ System Design + Deployment Planning Services

+ Planning and Design Sessions + Governance Workshops

+ Information Architecture Workshops

DEPLOYWe’ll help you implement new software within your existing infrastructure and get it into the hands of your users.

Our team is well versed in implementation best practices and can assist with services, including:

+ Jump Starts + Migration Workshops

+ Integration Services + Pilots

+ Business Process Automation + Upgrades and Migrations

+ Implementations

MANAGETo help you stay compliant and ensure you never lose service, we can manage your license programs and

agreements benefi ts for you. We’re here to provide the support you need to simplify management, including:

+ Contract Management Roadmaps + Access to Licensing Experts and Engineers

+ Renewal Portals for Some Vendors + Enterprise Agreement Workbooks

+ Snow License Manager

While all technology solutions require regular refreshes, software follows a particularly strict cycle. Th is may

help provide a precise schedule, but it can also create a lot of work for your staff . At CDW, our approach to Total

Software Management spans every stage of the software lifecycle and encompasses these solution areas:

Data Center Networking

Collaboration Security

Mobility Cloud

Our goal is to be your software partner, working to identify the best approach for your unique needs, testing out

potential solutions and deploying and managing the right ones. We can help you stay compliant and ready for

renewals, all while increasing your productivity and simplifying your budget.

THE CDW APPROACH

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To suit a range of needs and budgets, we have three distinct software management plans available, and our team of experts can help you determine the level of support that best fi ts your organization.

SOFTWARE ASSET MANAGEMENT POWERED BY CDW

LICENSE HISTORY REVIEW

At this fi rst level, our experts will identify your

current license position and renewal timeline

then provide you with an easy-to-follow review

to help you maximize your software investment.

Our review:

› Determines if current agreements

fi t your needs

› Identifi es opportunities for

agreement consolidation

› Sets renewal timelines

SAM BASELINE RECONCILIATION

AGREEMENT

For a deeper look, we can take a short-term

snapshot of your license environment to identify

discrepancies between purchased and deployed

licenses. Th is agreement:

› Provides an understanding of your current

Microsoft position

› Detects instances of noncompliance

› Identifi es potential overlicensing

› Shares best practices when it comes to

policies and processes

› Advises you on software purchases that

can support your goals

CDW SOFTWARE ASSET MANAGEMENT,

POWERED BY SNOW SOFTWARE

Our most robust off ering leverages our

partnership with Snow Software to bring

you a comprehensive solution that meters,

manages and analyzes access to every

application on every device. CDW Software

Asset Management powered by Snow Software

includes Snow License Manager as either a

hosted or on-premises solution, with various

support options available. Th is solution includes:

Snow License Manager

+ Reduces licensing expenditures

+ Mitigates compliance risk

+ Provides true software metering across all applications

+ Supports informed licensing decisions

Snow Inventory

+ Delivers a clear and accurate view of the hardware devices and software assets deployed across multiplatform, multisite networks

+ Automatically integrates with Snow License Manager

+ Uses a single-console view

+ Provides remote access and control

+ Allows for application lockdown

Software Recognition

+ Provides 100% identifi cation of commercial software

+ Removes the guesswork of application and suite identifi cation

+ Understands appropriate upgrade paths

+ Provides automatic license allocation

Snow Software Helps Save Millions

Learn how we helped one company implement a

SAM solution that saved them from needless spending

and considerable headaches. Read the case study at

CDW.com/snowsaves

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When you work with CDW, you’ll have the support of a dedicated CDW account manager who not only provides direct support but also connects you to a larger team of experts. Our software experts are trained and certifi ed in the intricacies of software licensing and management and can help you make decisions and answer technical questions. Our team includes:

OUR SOFTWARE EXPERTISE

SOFTWARE SOLUTIONS

EXECUTIVES

+ Perform onsite reviews to determine

your current assets and future needs

+ Recommend the best products and

licensing programs for your budget

+ Manage licenses throughout

your contract

SOFTWARE SOLUTIONS

ADVISORS

+ Navigate complex licensing options

+ Compare diff erent programs to

ensure compatibility

+ Assist with ongoing contract

maintenance

+ Confi rm the accuracy of

software quotes

SOFTWARE ASSET

MANAGEMENT SPECIALISTS

+ Conduct in-depth license analysis

+ Provide reconciliation services to

fi x the gaps between entitled and

deployed licenses

+ Incorporate best practices into your

regular systems management tasks

PARTNER AND TECHNICAL

SPECIALISTS

+ Strategically manage solution-based

opportunities

+ Build solutions to meet your needs

+ Answer in-depth software, licensing

and technical questions during initial

consultations

+ Help ensure the right product mix at

the time of purchase

BUSINESS DEVELOPMENT

SPECIALISTS

+ Help assess your unique needs

+ Construct a solution that fi ts

seamlessly within your infrastructure

SOFTWARE

MANUFACTURER PARTNERS

+ Provide you with up-to-the-minute

information on ever-changing

software programs

+ Off er product-specifi c advice and

customer support

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With our robust Microsoft partnership, we bring you not only their exceptional tools but also a deep understanding of their licensing requirements. Our experience includes tens of thousands of contracts and thousands of successful service engagements. We’ll help you choose the right products from Microsoft and pair them with our expert management and services so you can spend less time navigating their software off ering and more time putting it to work.

MICROSOFT CDW

OFFICE 365 FROM CDW

We’ve partnered with Microsoft to bring you a complete cloud service with signature support that operates on

your schedule. Our personalized plans and subscriptions include:

› Support from your CDW account manager

› Billing from CDW

› Flexible monthly or annual payment terms

› 24/7/365 U.S.-based support for Levels 1–3

› Provisioning and account management

› Dedicated onboarding concierge

› Rapid email migration

› Contact, calendar and task migration

› Migration of public folders and shared mailboxes

ENTERPRISE MOBILITY SUITE FROM CDW

As a cloud-hosted solution, Microsoft’s Enterprise Mobility Suite (EMS) brings you all the tools you need to support

mobility without the need for expensive hardware upgrades. And EMS from CDW includes the added support of

our trusted managed services team to help you solve your mobility challenges.

AZURE SITE RECOVERY FROM CDW

Disaster Recovery as a Service (DRaaS) simplifi es the protection of your physical and virtual servers. With Azure

Site Recovery from CDW, you’ll get Tier 1 and Tier 2 support through phone, email or online ticketing. And your fl at

monthly fee covers:

› Support to determine necessary protection

› Design and confi guration of your connectivity and network

› Data migration and testing to ensure optimization

› Ongoing maintenance

› Assistance with new instances to ensure proper setup

› Regular testing

› Quarterly service review meetings conducted by a service account manager

DONALD J PLINER

FOOTWEAR COMPANY STEPS

UP TO OFFICE 365 Learn how we helped make

email migration seamless and

painless. Read the case study

at CDW.com/donaldjpliner

GODIVA EMBRACES

MICROSOFT’S ENTERPRISE

MOBILITY SUITE

By boosting agility and

productivity, we helped Godiva

fi nd sweet success. Watch the

video at CDW.com/godiva

RUTGERS BUSINESS SCHOOL

TAPS THE CLOUD FOR

IT TEAM SUPPORT In search of scalability, high

availability and simplicity, this

institution found the help they

needed in CDW. Read the case

study at CDW.com/rutgers

To learn more about how

our partnership with

Microsoft can help you,

visit CDW.com/microsoft

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At CDW, we have a long-standing relationship with VMware® and were one of their fi rst partners to achieve all VMware technical competencies. Our expertise runs deep, with more than 1,500 VMware accreditations backing our knowledgeable team of specialists. We can help you successfully and effi ciently deliver VMware software solutions, including:

› Hosted Enterprise Infrastructure off erings, which allow you to purchase computing capacity from our VMware ESX® server farm

› Remote Managed Services for VMware ESX

› VMware technical service off erings, training and education programs

› VMware Capacity Planner support

SPECIALISTS

1,500+ VMware-certifi ed experts

70+ VMware Sales Professionals (VSPs)

30+ VMware Certifi ed Professionals (VCPs)

150 Managed Services Team Members

AWARDS

Global vCloud Hybrid Service (vCHS) Partner of the Year 2013

Renewals Partner of the Year 2013

VMware Americas Government Partner of the Year 2012

VMware Americas Infrastructure Virtualization Competency Award 2013

VMware Authorized Consulting (VAC) Partner

VMware Cloud Hybrid Services Lighthouse Partner

VMware Global Government Partner of the Year 2012

VMware Lighthouse Partner

VMware National Partner

VMware Partner Technical Advisory Board Member

VMware Technical Sales Professionals (VTSPs)

To learn more about how

our partnership with

VMware can help you, visit

CDW.com/vmware

VMWARE CDW

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Our partnership with Adobe® brings you comprehensive technology solutions, effi ciently and cost-eff ectively. We believe in the quality of Adobe’s solutions, and Adobe believes in CDW’s capabilities. To that end, Adobe partners with us for their own IT needs, and we utilize Adobe Creative Cloud for teams to develop content and Adobe Acrobat Document Cloud for internal document management and electronic signatures. To support your success, our dedicated Adobe Licensing Specialists off er:

› Pre-sale assessment and design assistance

› Post-sale support

› Guidance with programs for educational institutions and government agencies

› Fast, easy access to Adobe Creative Cloud products and updates

› License negotiation without a minimum purchase requirement

› Robust automatic compliance to simplify management

CERTIFICATIONS

Adobe Creative Cloud for Teams Global Channel Leader

Adobe Partner of the Year 2011, 2013, 2014, 2015

Adobe Platinum Partner

ADOBE CDW

To learn more about how

our partnership with

Adobe can help you, visit

CDW.com/creativecloud

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We are one of Symantec’s largest resellers and have achieved their highest level of partnership. Th is brings you access to a range of security solutions optimized for virtualization and cloud environments along with our deep understanding of these off erings. With this knowledge, we can help you determine the right solution for your needs from Symantec’s impressive portfolio, including:

› Symantec™ Enterprise Solution

› Symantec Endpoint Protection

› Symantec Protection Suite

› Symantec Brightmail Gateway

› Altiris Client Management Suite from Symantec

› Symantec Security Information Manager

› Symantec Data Loss Prevention

EXPERTISE

Symantec Platinum Partner

Expert competencies in endpoint security, mobility, gateway security and data security

Principal competencies in endpoint management and security monitoring and management

16 dedicated resources for CDW

SYMANTEC CDW

To learn more about how

our partnership with

Symantec can help you, visit

CDW.com/symantec

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As a Platinum Partner, our relationship with Citrix® has earned us their highest recognition. We work closely with them, and our experts are part of the Citrix Solution Advisor program, which includes specializations that showcase technical understanding, expertise and best-practice training in virtualization, mobility management, data center networking and networking for apps and mobile security.

We can leverage this extensive knowledge to help you implement Citrix XenApp®, an advanced virtual application delivery solution, and pair it with Citrix Receiver to grant your team mobile access to Windows applications from anywhere and using any device. With support from our experts, you can better support mobility while boosting security and reducing IT costs.

CERTIFICATIONS

Citrix Certifi ed Associate — Networking

Citrix Certifi ed Professional — Mobility

Citrix Certifi ed Professional — Networking

Citrix Certifi ed Professional 2015 for Partners

Citrix Mobility Specialist Practicum

Citrix Networking for Apps & Mobile Security Specialist Practicum

Citrix Platinum Partner

Citrix Virtualization Specialized Partner

AWARDS

Citrix Large Account Reseller (LAR) Partner of the Year 2010, 2012, 2013

Citrix’s largest partner in the small and midsize business (SMB) market

CITRIX CDW

To learn more about how our

partnership with Citrix can help

you, visit CDW.com/citrix

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To learn more about our Total Software Management approach, visitCDW.com/tsm, contact your account manager or call 800.800.4239.

Th e terms and conditions of product sales are limited to those contained on CDW’s website at CDW.com. Notice of objection to and rejection of any additional or diff erent terms in any form delivered by customer is hereby given. CDW®, CDW•G® and PEOPLE WHO GET IT® are registered trademarks of CDW LLC. All other trademarks and registered trademarks are the sole property of their respective owners.

MKT10317

With our Total Software Management approach, our goal is to help make your software investment work harder for

you. Our software experts can help identify simple solutions for your most complex problems and bring them to life

with comprehensive support, including SAM off erings, professional services and hosting and managed services.

We’ll orchestrate a solution that leverages both our partnerships with top vendors and our own software expertise to

help you bring your teams the tools they need while reducing wasted spend. With our support, you’ll benefi t from:

Simplifi ed License

Management

Our team can take the headaches out

of software management and help fi nd

the right solution for you. And as part of

an in-depth audit, we’ll organize license

information in one simple location and

eliminate the need for manual tracking.

Confi dence During

Renewals

We can give you a better look at your

software landscape and determine

who is using what software. With this

information, you’ll be prepared for

true-ups and renewals.

Support from Advocates

and Experts

Software licenses are constantly

changing. We off er ongoing

management, education and insights

from industry experts in order to keep

you up to date and help you stay on top

of the latest requirements.

A Clear Plan

When you take an informed, strategic

approach to software management,

you can budget correctly, purchase

wisely and get the best return on

your investment.

Maximized Value

To help avoid wasted spend and ensure

your budget is being used fully and

effi ciently, we can help you select the

right software for the job and focus on

user adoption.

Greater Productivity

When everything is working as it

should, your software investment can

off er users effi cient tools and features

to speed workfl ows.

300+ SOFTWARE

PARTNERS

25,000+ AGREEMENTS

MANAGED

180,000+ SOFTWARE RENEWALS

PROCESSED YEARLY

320+ DEDICATED SOFTWARE LICENSING,

SOLUTION AND SERVICES COWORKERS

EXPERTISE

Global partner network in 50 countries Strategic alignment with top software partners

Industry recognition and accreditation Leading industry certifi cations

Early adopter programs Partner advisory board member

YOU CDW