Bring-Your-Own Device Solutions Brief

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Bring Your Own Devices Embrace consumerization. Empower employees. Simplify IT.

People demand the freedom to work on the device of their choice. Empowered workers help your business perform at its best. Citrix provides a simple, secure solution to deliver self-service, on-demand data, apps and desktops to any device. That solution, along with our proven best practices, put the full power of bring-your-own-device (BYOD) strategies to work for your organization.

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2Bring-Your-Own Device Solutions Brief

Consumerization is well established in the enterprise and will drive continued transformation of business and IT models in the coming years. In a recent survey, 92 percent of companies interviewed reported that some people are already using non-company-issued computing devices for work1. At the same time, more than three-quarters of the CIOs interviewed worry that further consumerization of IT will lead to greatly increased business risks2. By embracing this trend, organizations can improve productivity, satisfaction, talent recruitment and employee retention. Through Citrix bring-your-own device (BYOD) solutions, they can do so simply, securely and cost-effectively.

BYOD comes in many forms, from the ad hoc use of personal devices to supplement corporate endpoints to replacing corporate-owned devices entirely. Whatever approach an organization chooses to take, a complete, well-architected approach is essential for embracing BYOD without increasing risk. Only 44 percent of companies interviewed have introduced such policies to date—though nearly 94 percent expect to do so by 20133. The lack of a structured approach to BYOD leaves organizations exposed to security gaps, compliance issues and rising IT complexity. As a leader in flexible, mobile workstyle solutions, backed by real-world experience and proven best practices, Citrix® can help implement a simple, secure BYOD solution that lets you:

•Empower people to choose their own devices to improve productivity, collaboration and mobility

•Protect sensitive information from loss and theft while addressing privacy, compliance and risk management mandates

•Reduce costs and simplify management through self-service provisioning and automated management and monitoring

•Simplify IT by deploying apps once for use on any device

Citrix BYOD solutions, comprising Citrix Receiver™, XenDesktop®, Citrix CloudGateway™ and Citrix ShareFile™, offers desktop virtualization, a unified enterprise app store and file sharing to make BYOD simple and secure for any organization.

At SNR Denton, a top 25 global law firm, attorneys are free to work on laptops, smartphones, Apple iPads, or any other device, and over any network connection. When one partner received an urgent request from a client, he used his iPhone to log into his virtual desktop, pull up the firm’s document management system and email the needed information—all without leaving the sideline of his son’s soccer game.

1 Citrix Global BYO Index: IT Organizations Embrace Bring-Your-Own Devices, 2011.2 Consumerization creates IT management blind spots, increases business risk: survey, Network World,

January 6, 2012.3 Citrix, Global BYO Index: IT Organizations Embrace Bring-Your-Own Devices, 2011.

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Doctors at Seattle Children’s Hospital can access complete clinical applications and patient data in seconds on any device, from the tablets they carry on rounds to the laptops they use at home, to complete reports after hours. Able to choose the best device for each aspect of their work, these practitioners can respond more quickly to patient needs, get the information to make the best decisions and reach new levels of flexibility and mobility.

Canadian construction firm Clark Builders allows employees to work on their own personal laptops and tablets from any location—including as many as 60 remote company job sites in operation at a time. Superintendents can work at home, on the job site or in an office with equal ease and full consistency, and employees can access the same consistent desktop no matter which device they use to maintain optimal productivity and business velocity.

Any device—personal or business People and departments gain the freedom to choose their own devices, including Windows and Mac® desktops and laptops, iOS, Android and Windows-based mobile products, Google Chromebooks and RIM® mobile devices. Seamless roaming and a high-definition experience across devices, locations and networks ensure optimal convenience and productivity.

Desktop and application virtualization IT can transform any corporate application—including Windows, web and SaaS apps—as well as complete desktops into an on-demand service available on any device. The solution lets you use any combination of desktop and application delivery approaches to support every type of worker through a single point of control.

Self-service app store People can access any of their authorized apps easily on any device through a secure, consistent app store with a convenient single sign-on experience.

Follow-me data People can securely share files with anyone inside or outside their organization and sync files across all of their devices. IT can deploy comprehensive usage policies and remotely wipe data from devices so that confidential business information is secured, even if a device is lost or stolen. Access control, auditing and reporting help control unauthorized or inappropriate file access.

Secure by design Because apps and data are managed within the datacenter, IT maintains centralized data protection, compliance, access control and user administration as easily on BYOD devices as on corporate-owned endpoints—within the same unified environment.

About CitrixCitrix Systems, Inc. (NASDAQ:CTXS) transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Internet users each day and it partners with more than 10,000 companies in 100 countries. Annual revenue in 2011 was $2.21 billion. Learn more at www.citrix.com.

©2012 Citrix Systems, Inc. All rights reserved. Citrix®, Citrix Receiver™, Citrix® CloudGateway™, Citrix ShareFile™, HDX™ and Citrix® XenDesktop® are trademarks or registered trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. All other trademarks and registered trademarks are property of their respective owners.

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Bring-Your-Own Device Solutions Brief

Considerations and best practices for BYODWhile not every organization has a formal BYOD program, every organization should develop policies regarding the use of personal devices for work. These policies should address factors such as:

Eligibility: Identify who can use personal devices for work and scenarios where it is inappropriate due to data security, worker type or other factors. In enterprises that allow a BYOD device to replace a corporate endpoint, this decision is typically optional for the worker and subject to managerial discretion.

Allowed devices: BYOD programs should allow people to use whatever type of device best meets their needs.

Service availability: Think about the services and apps you want to make available on BYOD devices and whether they differ by work groups, user types, device types and network utilized.

Rollout: Provide guidance to help people decide whether to participate, choose the right device and understand the responsibilities that come with bringing their own device, including how data can be accessed, used and stored.

Cost sharing: Some organizations provide a subsidy for BYOD devices and other services, especially in cases where a corporate device is no longer provided.

Security: Confidential business information should reside on the endpoint only in isolated, encrypted form, and only when absolutely necessary. Multi-layered security should include granular policy-based user authentication with tracking and monitoring for compliance; control over print capabilities and client-side storage; and mandated antivirus/anti-malware software. IT should consider remote wipe mechanisms if business information is allowed on the device.

Support and maintenance: Spell out the type of incidents IT will support and the extent of this support. A loaner pool of devices allows uninterrupted productivity during service, especially when a BYOD device is used in place of a corporate device. Consider providing key personnel with additional, concierge-style support.

BYOD can take many forms. Citrix solutions provide a flexible yet controlled framework to design and implement the right approach for your enterprise. For more information about Citrix solutions and best practices for BYOD, please visit www.citrix.com/byod.