brighton & hove 2008/ 2009

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Parking annual rePort 2009

chapter x 1

ParkingAnnual Report2008/2009

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ContentsForeword Cllr Georey Theobald OBE

1 Introduction ..........................................................................3

2 Facts and Figures ..................................................................4

3 Trafc Management Act ......................................................5

4 Brighton & Hove City Councils

Parking Policy Objectives .....................................................7

5 Road Trafc Saety ............................................................ 10

6 School Enorcement .......................................................... 11

7 Challenges Representations and Appeals ....................... 12

8 Bus Lane Enorcement ...................................................... 17

9 Permits ................................................................................ 20

10 Partnership Working ....................................................... 26

11 O Street Car Parks ......................................................... 28

12 Statistical Reporting ........................................................ 32

13 Financial Reporting ......................................................... 35

14 Parking and the Press ...................................................... 37

Appendices

1 Parking Fees ....................................................................... 39

2 Cancellations by reason..................................................... 43

3 Glossary o terms ............................................................... 46

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oreword 3

chapter 1

ForewordI am pleased to present Brighton and Hove CityCouncils Parking Annual Report or 2008/9.

This is the frst Parking Annual Report thatwe as a council have issued, in line with therequirements o the Trafc ManagementAct 2004. We welcome the opportunitythis presents to inorm and engage with thepublic and our stakeholders on a wide rangeo parking issues. It is also in the spirit o ourcorporate priorities o air enorcement o thelaw and open and eective city leadership.

The Parking Annual Report explains the scale

o the challenge o parking managementwith 8 million visitors every year, a ull andvibrant calendar o events throughout the cityand fteen dierent types o parking permitsavailable to our residents, businesses andvisitors. There is a high demand or parkingmanagement that in turn supports the localeconomy, allows residents to park outside theirhomes and plays a signifcant part in improvingroad saety. Parking Services currently manages

thirteen parking zones with public consultationunderway or in the design phase in a urtherfve areas o the city.

Parking Services has undergone signifcantchange over the period o the report notablychanges linked to the implementation o theTrafc Management Act. The Service has alsorelocated the Parking Inormation Centres toimproved acilities at Hove Town Hall with adedicated, more accessible Blue Badge ofce

and extended evening opening hours onThursdays. The use o new innovations, such as

on-line appeals to the Trafc Penalty Tribunal, ortelephone waivers have also been importantin providing customers with a choice o ways inwhich they can access services.

The Parking Annual Report also outlinessome o the less well known ongoing workParking Services undertakes jointly with otheragencies such as Sussex Police with OperationBluebird, to identiy stolen Blue Badges andBlue Badge misuse. The enorcement o ourcentral bus lanes to improve the reliability othe bus timetable also alls within the remito this Service. It is also important that thereport details how parking income is spenton a wide range o projects ranging rom thereurbishment o our o street car parks to roadtrafc saety improvements.

Parking Services openly welcomes youreedback on any parking issue and suggestionsor improvement o the services it provides.I you have any questions that remainunanswered please also let Parking Services

know by telephoning our Parking InormationCentre on 01273 296622 or by email [email protected]

I thank you or taking the time to read our frstParking Annual Report.

Cllr Georey Theobald OBECabinet Member or Environment

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4

chapter 2

Facts & guresScale o civil parkingenorcement in Brighton & Hove

Parking operations in the city covers 13controlled parking zones and 11 o-street carparks. Overall there are over 25,000 parkingspaces to be managed (22,031 on-street and3,111 o-street).

To meet the operational demands o this service83 sta are employed locally by our enorcementcontractor NSL as Civil Enorcement Ofcers(CEO). Civil Enorcement Ofcers visit every streetwithin the Controlled parking Zone at least twice

daily. Priority routes such as Western Road orLondon Road will receive up to fteen visits in a

day. A mobile patrol is also available to respondto reports o illegal parking throughout the city.

We employ 53 sta directly, to carry out a varietyo unctions, whose roles include Car ParkOfcers, Bus Lane Monitors, Parking ServicesOfcers, sta working at the Parking InormationCentre processing Blue Badges and permitapplications, Pay and Display Technicians andContract Monitoring Ofcers.

Many o these areas o work have changedsignifcantly over the past year, as explained inthe ollowing chapter.

Key Facts 2008/9 Brighton and Hove City Councils parking operation Total

On street parking spaces 22,031

O street car park spaces 2,490

Pay and display only bays 534

Permit only bays 11,554

Shared bays (permit and pay and display) 8,918

Disabled bays 464

Other Bays1 549

Bays suspended during year 3,735

On street Penalty Charge Notices issued 129,837

Items o correspondence received 43,472

Residents permits on issue 19,885

Resident visitor permits issued 315,581

Blue Badges on issue 13,000

1 Other bays include Motorcycle bays, Doctors bays, Taxi bays, Loading bays and Ambulance bays

chapter 2

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chapter 3 5

chapter 3

Trafc Management Act 2004Part 6: Keeping Trafc MovingFrom 31 March 2008 Part 6 o the TrafcManagement Act 20042 came into eectreplacing the Road Trafc Act (RTA) 1991. Thishas brought the ollowing changes to parkingoperations in Brighton & Hove:

ParkingAttendants(PA)arenowknownasCivil Enorcement Ofcers (CEO)

WeareabletoissuePenaltyChargeNoticesto people parked on pedestrian crossings(beore only the police could do this)

PenaltyChargeNoticesarenolonger60but;

-70(35ifpaidwithin14days)formoreserious oences like parking in a bus stop,disabled bay or double yellow lines.

-50(25ifpaidwithin14days)forlessserious oences like overstaying on a payand display bay. We must respond to ormalrepresentations within 56 days We must

aim to respond to challenges within 14 daysThe National Parking Adjudication Servicebecame the Trafc Penalty Tribunal.Parking Adjudicators can now reer casesback to the council where they believe weshould reconsider our decision in enorcinga Penalty Charge Notice.

The Act gives power to Civil EnorcementOfcers to issue Penalty Charge Notices ordouble parking and parking on droppedkerbs. The Government have now waived therequirement or an amended Trafc RegulationOrder (TRO) and signage on-street advisingo the restriction, which reduces the cost oenorcing these contraventions.

Other powers granted by the Act allow us to;

IssuePenaltyChargeNoticesbycamera

or parking contraventions. At present thecouncils priority is to keep the citys bus lanesclear using these cameras under the buslane regulations, but the issuing o a parkingPenalty Charge Notice by camera may beintroduced at a later date.

IssueaPenaltyChargeNoticebypostifthevehicle has driven away comes into orce.At present we have no plans to adopt thispower and Penalty Charge Notices (PCN) will

continue to be fxed to the windscreen orhanded to the driver.

The change rom working under the 1991 RoadTrafc Act3 was a signifcant one which requireda complete redesign o our computer systemand handheld computers so that they couldcope with the new requirements o the TrafcManagement Act such as processing dierentPenalty Charge Notice amounts or tickets issuedbeore and ater the Act took eect. It also

meant the complete redesign o all legal Noticesand a complete review o our letter library2 http://www.opsi.gov.uk/acts/acts2004/ukpga_20040018_en_1

3 http://www.opsi.gov.uk/ACTS/acts1991/Ukpga_19910040_en_1.htm Item 41 Appendix 1

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6 chapter 3

Sta training prior to the implementation o theAct was vital to the success o the project andor Civil Enorcement Ofcers to be ully awareo the circumstances in which they could issuePenalty Charge Notices or new oences such

as parking on a pedestrian crossing as well asenabling them to identiy higher and lower ratePenalty Charge Notices . We also made changesto the Civil Enorcement Ofcers uniorms.

Council Ofcers, dealing with appeals, receivedtraining on statutory response times andgrounds or appeal as well as all other changesassociated with the Trafc Management Act.

We publicised details o these important

changes through press releases, cabinet reportsand the publishing o inormation on ourwebsite.

The Trafc Management Act requires usto publish an Annual Report in the interesto transparency and to inorm the publico the aims o the service and the councilsperormance in meeting these objectives. We

understand that making real progress on theimportant day to day issues dealt with by theparking section will only be achieved throughengaging the public and other stakeholdersand listening to their views. This report aims tohighlight some o these issues and the work othe service in balancing the needs o residents,visitors, businesses, public transport users andthe wider community.

A limited number o hard copies o thisdocument will be placed at our ParkingInormation Centre and at libraries as well asbeing sent to our stakeholders. The ParkingAnnual Report has however principally beendesigned as an online document, in theinterest o the environment and so as toprovide convenient links to other resources andinormation.

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chapter 4 7

Parking controls in Brighton & Hove areessential to keep trafc moving saely andprovide access or residents and visitors. Partso the city are amongst the most densely

populated in the South East. The population isestimated to increase to 283,700 by 2026 anddemand or parking space will keep increasing.Brighton & Hove is also a major touristdestination with eight million visitors annually.Balancing the needs o residents, visitors, thedisabled and businesses is key to its continuedeconomic growth and success. To address thedisparate needs o these groups, at the requesto residents and ollowing ull consultation, we

have introduced 13 Controlled Parking Zones(CPZs).

Links to corporate prioritiesParking and trafc enorcement has a keypart to play in achieving trafc managementobjectives, through encouraging compliancewith trafc regulations. Eective trafcenorcement assists us in delivering widertransport strategies.

All o these objectives and the policiesthat derive rom them can be ound inthe corporate plan4 and will include thecorporate priorities or Brighton & Hove ,which are:

Toprotecttheenvironmentwhilstgrowingthe economy

Tomakebetteruseofpublicmoney

Toreduceinequalitybyincreasingopportunities

Fairenforcementofthelaw

Openandeffectivecityleadership

The Corporate Plan sets out the corporatevision or the city and links to the Local AreaAgreement5, The South East Plan6 and The2020 Community Strategy7

Monitoring will ensure that trafc managementobjectives are being met, and will includenot just internal monitoring, but externalmonitoring through consultation. For examplea review o CPZs and eedback rom motoriststhrough correspondence.

It is intended that sta training anddevelopment programmes are incorporatedin the policies outlined and the broader trafcmanagement objectives. This will enable stato convey its messages to drivers in a simple tounderstand and customer riendly way.

chapter 4

Brighton & Hove City Councilsparking policy objectives

Keep trafc moving Provide access safely to those

who need it most Deliver excellent customer service

4 http://www.brighton-hove.gov.uk/index.cm?request=c11502245 http://www.brighton-hove.gov.uk/index.cm?request=c11136276 http://www.brighton-hove.gov.uk/index.cm?request=c1139447 http://www.brighton-hove.gov.uk/index.cm?request=a700 Item 41 Appendix 1

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8 chapter 4

Parking Services response tothe councils environmental andtransport policiesManaging the supply and demand o parking

can assist in achieving some, but not all, o theCouncils Policy objectives or the City. The LocalTransport Plan8 sets a number o key objectivesand specifc targets or Brighton & Hove listedbelow. The bullet points explain how parkingenorcement policy can assist in achieving theseobjectives:

2.14 Reducing danger or all road users by:

Protecting junctions through waiting

and loading restrictions with robustenorcement, including vehicle removal. Prioritisingenforcementofwaitingand

loading restrictions particularly i there isa danger to other road users

Prioritisingtheneedforroadsafetyoverdemand or parking.

2.15 Improve accessibility on sustainabletransport modes

Prioritisingtheenforcementofbus

stops, bus lanes and taxi ranks with theaim o reducing bus journey times

2.16 Encourage partnership and innovation Workingwithpartnerorganisations

such as Sussex Police to inspect BlueBadges to identiy misuse (OperationBluebird)

Makingspecialparkingarrangementsor estivals and special events.

2.17 Seek compatibility between transport

and planning policies Adheringtoplanningagreements

designating as car ree (or ratherpermit ree) developments

Implementingtransportpoliciessuchasthe provision o car club permits

Linkingthechargemadeforpermitstothe vehicles CO2 emissions or enginesize.

2.18 Seek to maintain and improve theexisting highway network

Prioritisingtheenforcementofpavement parking when the vehicleis parked in contravention o parking

restrictions Educatingdriversabouttheimplications

o their actions when responding tocorrespondence

2.19 Reduce road trac, pollution andcongestion

Throughmakingothertravelmodesmore attractive i.e. through parkingcharge policy or bus lane enorcementto improve bus reliability

Settingparkingchargestorestraindemand and achieve a high turnoverand minimum vacancy level to reducecongestion caused by vehicles cruisingto fnd a space.

2.20 Increase community awareness o theimpacts o their travel decisions

ThroughresponsestochallengesagainstPenalty Charge Notices educating

motorists as to the implications o theiractions Thepublicationofleaetsandpress

releases Enforcementofpriorityprojectssuchas

school clearways Buslaneenforcement

2.21 Improve the economic, environmentaland social viability o the city

Balancingtheparkingneedsof

residents, businesses and visitorsthrough the provision o residentparking schemes

Carryingregularprogrammedreviewso parking schemes to ensure thatthese remain appropriate to changingcircumstances.

8 http://www.brighton-hove.gov.uk/index.cm?request=c1146323 Item 41 Appendix 1

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chapter 4 9

Managing supply and demandParking space both on and o street is limited.The growth o vehicle ownership, increasedsingle person households in Brighton & Hoveand the demand or parking means that thewe have to manage the competing needs o alldrivers who live or work in Brighton & Hove orthose who are visiting the city. This may involveallocating parking spaces or certain groups opeople, such as disabled drivers and residents ormaking provision or short term parking wherethe need arises. Not all demand or parkingcanbeaccommodatedsobalancingconictingdemand is one o the biggest challenges orParking Services.

Parking provision is constantly reviewed toensure that it achieves the best balance. Thisinvolves listening to residents, businesses andother stakeholders and taking their viewsinto account. These must be considered inconjunction with the Councils parking policiesand environmental policies.

Changes that may be considered include;

VariationofhoursofcontrolVariationtothemaximumperiodofstay

Changeofusageforindividualbays

Changestotariffs

Reviewofcriteriaforpermitschemes

Reviewandamendthebenetsofaparticular type o permit Item

Parking and the environmentWe are committed to developing a sustainableand people-riendly transport system in Brighton& Hove and parking enorcement plays a keyrole in this.

In line with the Councils commitment, weare actively working to reduce carbon dioxideemissions. We oer a 50% discount onpermits where we are satisfed that the vehiclehas low emissions. This policy was approvedby Environment Committee in May 20059 .Vehiclesapplyingforthediscountneedtoberecorded as belonging to vehicle excise dutybandAorB,registeredwithDVLAafter1

March 2001 (CO2

emissions are recorded in thevehicleregistrationdocument[V5]afterthisdate) and emitting less than 120g CO2 per km.

The aim o the emission based permit chargesscheme is to encourage residents to uselower emission vehicles. The permit chargesarereectiveoftherelativeimpactthattheindividual vehicle has on the environment.

We have introduced a number o Car Club

bays and Car Club permits in various locationsthroughout the city. The aim is to reduceindividual car use, trafc congestion, pollution,noise and accidents. Car Clubs10 provide quickand easy access to cars or short term hire andare a pay-as-you go alternative to owning a carand can reduce onstreet car parking levels.

Bus Lane enorcement has contributed tosustainable transport objectives through

improving the reliability o journey times therebymaking bus travel a more attractive travelchoice.

9 http://present.brighton-hove.gov.uk/ceListDocuments.aspx?MeetingId=610&DF=26/05/200510 http://www.carclubs.org.uk/ Item 41 Appendix 1

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chapter 5

Road trafc safetyMaking our citys roads saer is a key priority.We aim to achieve this through a targetedapproach to investment which ocuses onlocations with the highest levels o casualties.

There are a number o unusual actors thatinuencetheanalysisofroadcasualties,collisions and the planning and implementationo remedial measures. The city has a high ratioo small and single person households and avery high percentage o households that live inshared buildings. The density o the populationmeans that there are a lot o vehicles parked on

the streets o Brighton & Hove. This has to beincorporated into the Road Saety planning andeducation. Our city is a popular destination ormany people who live outside o the city. Thiscan have an impact on road saety statistics asthese visitors are unamiliar with road layouts.

We have been successul in altering peoplestravel patterns over the last decade. Forexample there has been an increase in bus andtrain passengers. This in turn leads to increased

pedestrian journeys at either end.

Listed below are some aims o our Road SaetyStrategy

Achievecasualtyreductiontargets Strongerworkingarrangementswith

specialists rom areas such as Education,School Crossing Patrols and Road SaetyEngineers

SaferRoutestoSchoolincorporatesimproving road saety around schools andalso encouraging children to walk or cycle

Crashinvestigationidentifyinganynecessaryrepairs or improvements

Vulnerableroadusershavebeenidentiedand there is training available i.e. NationalStandard Cycle Training11

SpeedManagementandspeedsafetyreviews.

For urther inormation please see the LocalTransport Plan, Chapter 7 Road Saety12.

11 http://www.ctsb.org.uk/ctsb/national_standards.php12 http://www.brighton-hove.gov.uk/downloads/bhcc/ltp/Chapter_7__

Road_Saety.pd

Pedestrian Accidents by Severity in Brighton & Hove beore and ater theintroduction o CPE in 2001

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Total

Fatal 9 6 6 6 7 3 3 4 5 2 51

Serious 61 56 68 49 60 69 51 50 59 61 584

Slight 264 260 230 249 218 208 206 187 177 189 2188

Total 334 322 304 304 285 280 260 241 241 252 2823

10 chapter 5

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chapter 6 11


chapter 6

Schools enforcement

Child Accidents by Severity in Brighton & Hove beore and ater theintroduction o CPE in 2001

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Total

Fatal 0 0 2 1 0 0 0 0 1 0 4

Serious 24 22 22 13 13 11 14 17 18 15 169

Slight 139 123 124 126 94 112 109 103 88 96 1114

Total 163 145 148 140 107 123 123 120 107 111 1287

The enorcement o restrictions outside schoolsis a key priority or us. At the moment 66schools have School Keep Clear restrictions.

These receive 20 visits a week, 2 in the morningand 2 in the aternoon, on a rota basis. Themain objective is to enorce the School KeepClear restrictions which can result in an instantPenalty Charge Notice. We also ocus on busstops and double yellow lines i there areproblems at school times.

The rota includes Target Schools these arepriority schools with acute problems and otenhave more than one entrance. Target schoolsreceive at least one visit every week andcomprise o hal the weekly rota.

Civil Enorcement Ofcers (CEO) also patrolschools that do not have School Keep Clearrestrictions in response to complaints. Weemploy the services o Police CommunitySupport Ofcers (PCSO) and this is having avery positive aect on school enorcement.CEOs and PCSOs make joint visits by prior

arrangement. This is useul as they can issue

Fixed Penalty Notices (FPN) or obstructionwhere a CEO may not be able to. We now havea network o PCSO contacts or the whole city.

The vast majority o Penalty Charge Noticesissued outside schools are issued to vehiclesalready parked on School Keep Clear restrictionsor double yellow lines when our CEOs arrive.In 2009, 40 Penalty Charge Notices, code 48Stopped in a restricted area outside a school,were issued. CEOs act as a deterrent in mostcases. Many vehicles are moved on as soon asthey are present without the need to issue aPenalty Charge Notice .

We receive a great deal o positive eedbackrom parents, head teachers and teaching sta.The Civil Enorcement Ofcers have however,unortunately experienced some resistancerom a small number o parents/guardians. Weare working closely with Head teachers andSchool Travel Advisors to raise awareness o theimportance parking enorcement plays in thesaety o school children.

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A guide on how to deal with a parking ticketavailable through the parking shops at HoveTown Hall and on the councils websitewww.brighton-hove.gov.uk

All Penalty Charge Notices issued contain detailsabout how to pay or how to make an appealand sta at Brighton & Hove city council dealwith responding to correspondence at all stageso the appeals process.

At Brighton & Hove we aim to have clearinormation on our website about theappeals process and we want our letters tobe inormative about the processes, whilstconveying the necessary legal inormation.Our back ofce team are committed tobeing air, transparent and consistent in ourapproach to Penalty Charge Notice challenges,representations and appeals.

The council is legally obliged to consider andrespond to correspondence at any stage in theprocess. The Trafc Management Act requiresresponses to be sent in a timely ashion. Weaim to respond to all initial challenges within 14days and all representations must, by law, beresponded to within 56 days.

Response timesPrior to the Trafc Management Act 2004 we

were dealing with a large backlog o challengesagainst Penalty Charge Notices issued underthe Road Trafc Act 1991. We understand thatpeople want a prompt consideration o theircase and decision. With the introduction o theTrafc Management Act we were determinedto achieve the suggested response time o14 days or an inormal representation. Adedicated team was assigned responsibilityor responding to Trafc Management Act

correspondence so that these could be dealtwith promptly.

chapter 7

Challenges, representations& appeals

12 chapter 7

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chapter 7 13


The period between April 2008 and April 2009sawourresponsetimesuctuatebetweenoneand fve weeks as we responded to challengesabout Penalty Charge Notices issued underthe Trafc Management Act. This represents a

signifcant improvement over the previous yearwhere responses took between eight and tenweeks. We recognise that we need to makeurther progress to ensure that as many cases aspossible are decided within the 14 day guidelinesand will be closely monitoring this as a keyperormance indicator or our service or thenext year. We received a total o 43,472 lettersthroughout the year, or 3,623 a month. It shouldbe noted that not all correspondence relates to

appeals against the issuing o a Penalty ChargeNotices as much relates to drivers having boughtor sold a vehicle or requests to make paymentarrangements and so orth.

Our team comprises o 26 ProcessingOfcers, roughly hal o whom respond tocorrespondence and prepare cases or theTrafc Penalty Tribunal. The other 13 workat the Parking Inormation Centre processingparking permit applications, Blue Badge

applications and dealing with a wide range oparking related enquiries at the public counter.

Reasons or cancellationAppendix 2 shows the total cancellations April2008-June 2009. These are broken down intoreasons or cancellation.

We respond to key Trafc Penalty Tribunaldecisions by amending our guidelines

appropriately and in turn adding newcancellation codes. For example AlightingElderly Passenger was added within 2008/9,in recognition that this activity may take longerthan we would normally expect. A total o17,962 Penalty Charge Notices were cancelledbetween April 2008 and April 2009 - this fgureincludes cases allowed by the adjudicator.

2,190 Penalty Charge Notices were cancelled(see Appendix 2) as loading/unloading evidencewas provided. Whilst it is permitted to load andunload on double yellow lines and in a loading

bay, i this activity is not observed by the CivilEnorcement Ofcer ater 5 minutes evidencemust be provided.

Each inormal/ormal challenge is judged on

its own individual merits. Local Authoritiesare required by law to consider mitigatingcircumstances. For example, 366 cases werecancelled due to circumstances beyond thedrivers control, 401 were cancelled due to amedical reason and 2,003 were cancelled due tospecial circumstances provided in the appeal.

The issuing o Penalty Charge Notices aimsto improve compliance with the parkingregulations and we are committed to the

Trafc Management Acts ethos o a air,transparent and consistent approach to parkingenorcement.

Service improvements 2009-10

Access to InormationOur Web Team is reviewing our website andthe inormation available. We aim to makethe website accessible, easy to use and o

value to any customer who wants to fnd ourinormation this way. The project has startedwith ensuring that all inormation is relevantand up to date.

Visitor PermitsSome appeals relate to the incorrect completiono a visitor permit. We have listened to ourcustomer eedback and are in the process ore-designing the permits. We hope that the newdesigns, to be launched in winter 2009, willbe easier to use and have clearer instructionsresulting in ewer errors when completing thepermits.

Response timesWe aim to improve our monitoring o thisimportant perormance indicator and keepresponse time at or below the 14 daysthroughout 2009/10.

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14 chapter 7

Appeals to the AdjudicatorI the council rejects a Formal Representation atNotice to Owner stage the registered keepero the vehicle can appeal to the adjudicator.There are 8 grounds that an appellant canappeal on. Details o these grounds or appealcan be ound at www.patrol-uk.ino.

The adjudication service will consider anyother mitigating reasons that the vehicle wasparked in contravention. This also applied toany representation received beore, or ater, theissuing o a Notice to Owner. However, at thisstage the adjudicator can only cancel a PenaltyCharge Notice should one o the statutory

grounds apply. An adjudicator may, however,reer a case back to the council i they eel thatdiscretion has not been exercised by the council.

Between April 2008 and July 2009 a total o1135 cases were lodged with the Trafc PenaltyTribunal. We issued 129,837 Penalty ChargeNotices (excluding voided or spoilt tickets or buslane Penalty Charge Notices this means thatonly 0.62% o cases reached the adjudicationstage. The outcomes o these cases were;

Allowed(councilloss)36%

Dismissed(councilwin)31%

Nocontest(councildecidedtocancelPCN)30%

Please see table below which shows fgureson outcomes o appeals lodged with theadjudicator.

It should be noted that new evidence is otenbrought to light at this stage o the appeal thatthe council was not made aware o. This canincrease the chances that we are unable tocontest a case. Similarly Trafc Regulation Order(TRO) irregularities can be highlighted at thisstage.

The table illustrates that Brighton and HoveCity Councils success rate at the Trafc PenaltyTribunal is broadly in line with that o all LocalAuthorities.

Penalty Charge Notice(PCN) Appeal statistics(provisional Trafc Penalty Tribunal annual report statistics)

Local

Authority

Appeals PCNs issued Rate o

appealper PCN

Not

contestedby council

Allowed Total

allowedincl. not

contestedby council

Reused by

Adjucicatorinc. out otime and

withdrawnby appellant

Awaiting

decisioninc. otherdecided

AllcouncilsApr 08 -Mar 09

12,424 4,000,221 0.31% 4,170

34%

3,572

29%

7,742

62%

4,325

35%

357

3%

Brighton& HoveApr 08 -Mar 09

811 129,837 0.62% 245

30%

292

36%

537

66%

254

32%

20

2%

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chapter 7 15


Bus Lane Penalty Charge Notice (PCN) Appeal statistics(provisional Trafc Penalty Tribunal annual report statistics)

Area by yearo operation

andmonth ocommence-ment

Appealsreceived

PenaltyCharge

Notice(PCN)sissued

Rate oappeal

perPenaltyChargeNotice(PCN)

Notcontested

by council

Allowedby Adju-

dicator

Totalallowed

inc. notcontestedby council(councillost)

reused byAdjud-

icator inc.out otime andwithdrawnby appellant(councilwon)

Awaitingdecision

inc. otherdecided

All areas

Apr 08 -Mar 09

464 132,170 0.35% 189

41%

119

26%

308

66%

141

30%

15

3%

Bath & NE

SomersetApr 08 -Mar 09

2 11,187 0.02% 1

50%

1

50%

2

100%

0

0%

0

0%

Brighton &Hove

Apr 08 -Mar 09

82 5,702 1.44% 22

27%

15

18%

37

45%

45

55%

0

0%

Essex

Apr 08 -Mar 09

0 0 0.00% 0

0%

0

0%

0

0%

0

0%

0

0%

Manchester

Apr 08 -Mar 09

82 38,243 0.21% 31

38%

21

26%

52

63%

28

34%

2

2%

Nottingham

Apr 08 -Mar 09

51 8,261 0.62% 15

29%

15

29%

30

59%

21

41%

0

0%

Oxordshire

Apr 08 -Mar 09

42 18,634 0.23% 14

33%

23

55%

37

88%

3

7%

2

5%

Reading

Apr 08 -Mar 09

137 28,953 0.47% 79

58%

20

15%

99

72%

34

25%

4

3%

Shefeld

Apr 08 -Mar 09

68 20,694 0.33% 27

40%

24

35%

51

75%

10

15%

7

10%

Stockton-on-Tees

Apr 08 -

Mar 09

0 496 0.00% 0

0%

0

0%

0

0%

0

0%

0

0%

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Telephone HearingsTelephone Hearings are a new addition tothe hearing types available at the TrafcPenalty Tribunal. There were approximately52 telephone hearings with Brighton & Hove

City Council during 2008/09 and the numbero people choosing this option appears to begrowing each year.

Postal HearingsFor postal hearings the appellant is sent a copyo all the Councils evidence in advance and theadjudicator decides the case based on writtensubmissions only. This is the most popular ormo hearing.

Personal HearingsPersonal hearings take place between theAppellant, the Adjudicator and the CouncilOfcer i available. The hearings take place invenues all over the country but and it is theappellants choice which venue they choose tobe heard at.

In Brighton & Hove there is usually 1 hearinga month with approximately 10 cases heardat our local Brighton Racecourse venue. Therewere approximately 198 hearings with Brighton& Hove City Council during 2008/09.

On-Line AppealsBrighton & Hove City Council is keen to makethe most o new technology and as such wasa pilot authority or the introduction o on-line appeals. When we reject a case the letter

includes a PIN which allows access to the TrafcPenalty Tribunal website.

We also participate in the electronic transero appeals initiative by which evidence ora particular case is transerred to the TrafcPenalty Tribunals Manchester ofces, therebysaving time and postage.


16 chapter 7

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chapter 8

Bus lane enforcementIn March 2007 we started to enorce thebus lane restrictions in Central Brighton. Thisollowed a public inormation campaign, whichincludedpressreleases,leaets,informationpostcards to central Brighton residents andadvertisements on the back o Brighton & Hovebuses.

Leafets and mapThefollowingleaethasbeenproducedtoexplain that fnes have been introduced andalso on how to appeal against a Penalty ChargeNotice or bus lane contraventions. For moreexamples please go to the bus lane section owww.brighton-hove.gov.uk

General Inormation LeafetBeore March 2007 Sussex Police had soleresponsibility or the enorcement o movingtrafc oences in Brighton & Hove. In October2005 regulatory powers were introduced underthe Transport Act 2000 which made it possibleor us to enorce bus lanes using cameras.Sussex Police can still enorce bus lanes usingother existing powers. Enorcement costs arefnanced through bus lane Penalty ChargeNotice income. We are expecting prohibited buslane use to reduce over time.

The aim is to give priority to buses and taxis inbus lanes by excluding others during prescribedhours. Bus lane enorcement is part o a wideranging programme o measures to improve thereliability and punctuality o public transport,reduce congestion and pollution. Keeping buslanes ree reduces delays and keeps trafcmoving through the city. It has become a keytool in ensuring that the 3,000 buses using thebus lane every day to run to a more accurate

time table. This in turn encourages commutersto be more environmentally riendly and usepublic transport.

Prior to enorcement buses were regularly heldup at trafc lights by a queue o cars in ronto them. Overall, daily monitoring o the buslanes shows that compliance with the bus laneregulations has signifcantly improved since theintroductionofenforcementbyCCTV.

chapter 8 17


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18 chapter 8

Map o bus lanes with CPE enorcementThis map can also be ound on our websiteat www.brighton-hove.gov.uk/parking.Any enquiries about how and when toaccess businesses located close to bus lanes

or example or deliveries can be made bytelephoning Hove Parking Inormation Centreon 01273 296622

The operation is run rom a council ofce thatalreadyhadaccesstoCCTV.Thisminimisedthe start up costs. In 2008, a ull time Bus LaneMonitoring Ofcer was employed. A second ullItem time Bus Lane Monitoring Ofcer has beenemployed and completed training in April 2009.This enables us to increase enorcement hourswith the aim o urther improving compliancewith the bus lane regulations.

1,000

900

800

700

600

500400

300

200

100

0

April May June July Aug Sept Oct Nov Dec Jan Feb March

Bus lane Penaly Charge Notices issued by month

Open Cancelled or written o Paid

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From April 2008 to March 2009 4,336 Bus LanePenalty Charge Notices were issued. All councilstaffoperatingCCTVcamerashaveBTEClevel2 qualifcations in the legal and operationalaspectsofworkingwithCCTVcamerasand

work to a Code o Practice developed by us andadopted by other Local Authorities currentlyoperating bus lane enorcement. The chartbelow demonstrates improved compliancewith the regulations given the limited hours oenorcement last year.

Overall the percentage o bus lane PenaltyCharge Notices paid has reached up to 80%o Bus lane Penalty Charge Notices issued.All bus lane Penalty Charge Notices include aphotograph o the vehicle being driven in the

bus lane.

Brighton & Hove is one o the ew cities in theUK where bus use has seen year on year growthand Brighton & Hove now has the secondhighest per capita bus use in the country. Someo the fnance received rom Penalty ChargeNotices has been re-invested into bus routesand initiatives such as real time bus inormation(or which the City Council has received anumber o national awards), talking bus stopsor the visually impaired and the Bus QualityPartnership.

chapter 8 19


45000

40000

35000

30000

2500020000

15000

10000

5000

0

1998/09

1999/00

2000/01

2001/02

2002/03

2003/04

2004/05

2005/06

2006/07

2007/08

Bus patronage in Brighton & Hove

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chapter 9

Resident parking schemes


We operate residents parking schemes whichare sel-unding. Any surplus income isreinvested into transport related projects. Theseschemes have been introduced ollowing ullconsultation with residents o the area. Thereare currently 13 schemes in operation, withanother 3 scheduled or implementation in theAutumn o 2009.

The review and reorganisation o CentralBrighton parking schemes was a majorproject or Parking Services. In November2006, agreement was reached to merge 8

small parking zones in Central Brighton intotwo larger zones. The scheme was designedto make city centre parking easier, to reducepermit waiting lists and:

Standardiseenforcementoperationsacrossthe areas

Standardisethetariffstructure

ReplacevoucherparkingwithPayanddisplay parking

Phaseouttime-limitedparkingandreplaceitwith residents parking bays

The schemes were implemented in Summer2007.

Permit administration and otherservices

We are responsible or the issuing o a widevariety or permits, maintaining residentialpermit waiting lists, issuing Blue Badges andtaking payment or Penalty Charge Notices.

During 2008/2009 we consolidated two ParkingInormation Centres to one easily accessiblecentre in Hove. This has allowed us to have aconsistent approach and maintain and monitorthe issuing o the various types o permits.

The permits that we issue are detailed in theollowing section.

Resident permitsResident permits are issued to any residentliving in a controlled parking zone provided theyreach the criteria set out to qualiy. Each permitis issued to an individual and is vehicle specifc.The permit allows the resident to park in permitand shared use bays (bays that allow permit and

pay & display) during the time o operation othe scheme.

All schemes currently showing a 100% take uphave waiting lists in place or new applicants tothe scheme. As people move out o the schemearea and surrender their permit these areallocated to the frst person on the waiting list.

20 chapter 9

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chapter 9 21


Total number o permits on issue by zone plus residents visitorpermit allowance

Parking Zone Permits on issue Permits allowed % o schemetake up

Visitorallowanceper person

C 1341 1477 91% 50

H 1750 1750 100% 50

J 93 105 89% 50

M 1642 1642 100% 50

N 4459 4589 97% 50

O 1929 2167 89% 50

Q 1022 1092 93% 50

R 3363 4077 82% 50

T 350 524 66% 50

U* 257 411 63% 50

W* 788 1069 74% 50

Y 1750 1750 100% 25

Z 1150 1150 100% 25

Total 19885 21803 n/a n/a

Number o other permits issued(visitors and hotels show actual permits sold)

Business permits Car Club Carer Dispensation Doctor

1222 47 117 446 130

ProessionalCarers

Schools Traders Visitorsissued Hotels issued

1933 98 599 315581 30602

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22 chapter 9

Types o permits available inBrighton & Hove

Resident Visitor PermitsResident visitor permits are issued to residents in

Brighton & Hove. You do not need a car to beentitled to your allocation o permits (see aboveor allocation). These permits allow the residentsvisitors to park in a permit bay or onecalendar day.

Business permitsBusiness permits are only issued in certaincontrolled parking zones. The business willhave to demonstrate that they need a permit

to enable them to perorm certain task with avehicle. This will exclude loading and unload orcommuting. Table 12 shows the total numberon issue.

TradersTraders permits are issued to enable the userto have their vehicle close by and using it as amobile work shop. They allow the holder to parkin a residents bay rom 10.00 till 16.00 and in

a pay and display or shared use bay or the ullrestricted time.

WaiversWaivers are issued to allow the user to park ondouble or single yellow lines only. This allows theholder to park using their vehicle to be a mobilework shop. A waiver is only available or use incommercial vans/vehicles.

Doctors permitsDoctors will have bays allocated outside thesurgery and are able to obtain a permit to parkor the Doctors only.

Proessional Carers BadgesThese permits allow a proessional carer (ordoctor) to park near a patients property or aperiod o up to an hour.

Carers PermitsCarers permits are issued to sole careers that donot live with the person they care or and do notlive in a controlled parking scheme.

DispensationsDispensations are issued or non proft makingorganisations and or contractors or the councilwho need to park on double or single yellowlines through out the City o Brighton & Hoveand are constantly having to stop e.g. highwaysinspectors, lighting engineers to carry out a task.

SuspensionWe are able to suspend bays in a controlled zone

or the resident when they are moving houseand need to have access to a removal van or ora special event such as a wedding. This will beadvertised on-street to ensure that the spacesre not used by other motorists. This is especiallyuseul when there is a need or removals or skipsor work being done to a property.

School PermitsThese permits are issued in areas where the

schools have no parking and also where it isdifcult to pay and display or park in general.These are issued on a ratio o one permit toevery 6 ull time member o the teaching sta(this excludes teachers assistants)

Car Club PermitsBrighton & Hove City have a number o car clubsoperating. These allow residents who do notown a vehicle to hire a vehicle and be able to

have a dedicated parking bay.

Car park passesPre-paid passes or some car parks throughoutthe city.

Hotel permitsHotel permits operate in the same way asresidents visitor permits. They allow the hotel tohave an allocated amount o permits that they

can issue through out the year. The permits arelimited per hotel depending on the amount orooms and any o street parking that may beavailable.

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chapter 9 23


The fgures show actual permits issued and willnot match fgures or permits issued by zoneas three monthly and replacement permits areincluded in the above graph.

Blue BadgesOver the past 12 months the Blue Badge Ofcehas moved rom Central Brighton to the mainparking ofce at Hove Town Hall. This hasmeant better access or service users as wellas a dedicated ofce or applicants to be ableto have privacy. The service will continue to bedeveloped with access and customer servicebeing the main priorities.

Over the past year we have, together with NSLand the local police, continued to carry outOperation Blue Bird (see multi agency working).This is an initiative to identiy raudulent bluebadge use in Brighton & Hove. We have beensuccessul in taking any raudulent badges ormisuse o someone elses blue badge throughto prosecution.

We are part o the National Fraud Initiative,where data is shared with other governmentdepartments to try and identiy and recoverbadges that should have been returned.To date, this has been successul and thedepartment intends to make resources availableto continue identiying raud and blue badgemisuse. We have over 13,000 blue badges onissue and are continuing to fnd ways to makethe application process straightorward andeasily accessible.

April May June July Aug Sept Oct Nov Dec Jan Feb March

5000

4500

4000

3500

3000

2500

2000

1500

1000

500

0

Permits issued by month (excludes hotel and visitors)

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24 chapter 9

Current and uturedevelopments/initiatives

Postal ServiceParking Services is committed to fnding new

and innovative ways providing services to itscustomers. To date we have seen an increasein the amount o permits renewed by post. Onaverage over 90% have been processed on theday o receipt.

Telephone WaiversOver the past couple o months we haveintroduced a telephone waiver order system.Companies who pay or their waivers via

invoice are sent pre-printed waiver orms. Theycall the Parking Inormation Centre and requesta location where they would like to use thewaiver. They are then given a unique reerencenumber to write on the pre-printed orm.

On-Line RenewalsWe are working alongside our IT suppliers todevelop an on-line permit renewal system. Thismeans that residents will not have to visit the

Parking Inormation Centre to renewtheir permit.

Occupational Health OcerWe are working towards the provision o adedicated Occupational Health Ofcer to workalong side the Blue Badge team. This will speedup the process or new applicants and

renewals alike.

Liaising with residentsIn 2009/10 we want to increase our interactionwith the residents o Brighton & Hove. Thereare some initiatives that are being worked onsuch as the set up o ocus groups, holdingopen surgeries throughout the city and activelyseeking eedback rom our customer s throughthe use o customer satisaction surveys.

Improvement o Parking inormationCentreWe are constantly looking or ways to improveour customer experience whilst visiting theinormation centre. It is planned that we havededicated areas or flling in permit applicationorms and appeal orms complete with dropo boxes to reduce queuing times. We are alsoresearching the possibility o introducing sel-

service points or PCN payments andpermit renewals.

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chapter 9 25


ResidentParkingSchemeTimetable.

Existingsche

mesandschemesunde

rconstruction

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chapter 10

Partnership working


26 chapter 10

We are committed to cracking down ondangerous, illegal and untaxed vehicles,sleeping overnight in vehicles on the publichighway and the raudulent use o disabledbadges. We have joined orces with the police,theDVLAandvariouscouncildepartmentsincluding Trading Standards and parkingenorcement teams.

Operation Bluebird: Blue Badges enableree parking in disabled bays or on yellowlines (provided an obstruction is not beingcaused). Blue Badges are available to drivers or

passengers with eligible medical conditions ordisabilities on the production o certifcationrom their GP. In areas where parking is inshort supply and/ or expensive, Blue Badges aresometimes used raudulently by non-disableddrivers. This reduces the number o parkingspaces available or the people who need themthe most and parking revenue which shouldhave been paid.

We have linked up with Sussex Police to combatthe problem o blue badge abuse using newlegislation that allows Civil Enorcement Ofcersto check authenticity.

Ofcers and wardens were particularly on thealert or stolen disabled parking badges andable-bodied drivers who raudulently use theblue badges. Over 1,000 Blue Badges werechecked which led to 47 badge confscations.We prosecuted individuals or using the Blue

Badge when the Blue Badge holder was not

present.Finesandcostsofapproximately500were applied or each incident o Blue Badgeabuse.

Police estimate around a fth o car thets aredown to thieves targeting blue badges andother badges are misused by people borrowinthem rom relatives or riends.

Karen Coley, a member o the Brighton & HoveDisabled Access Advisory Group, said:Disabled people oten need wider spaces toenable access into and out o their cars and, i

they have mobility difculties, they need to beparked closer to shops and so on. I welcomethe clampdown as this might make the abusersthink twice.

Cllr Georey Theobald OBE and PCSO Chris Wareham on

Operation Bluebird

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chapter 10 27


Operations Sweep and Scrap-itIn March 2008 we joined orces with the policeand the NSL clamping team to clampdown onillegal vehicles and people who sleep overnightin vans.

Cabinet Member or Environment, CouncillorGeorey Theobald said:

This partnership is proving to be very eectivein clamping down on road trafc oencesand uncovering other crime in the city such asytippingandtradingstandardsoffences.Theseoperations send out a strong message that thecity is committed to cutting crime and creating

a saer and more pleasant environment inwhich to live, visit and work.

Operation Sweep was conducted aroundPreston Park Avenue and targeted people whowere sleeping overnight in vehicles on thepublic highway. Section 77 allows the Councilto require the unauthorised encampers toleave and i required authorities to removetheir vehicles and property. Section 77 noticeswere issued to vehicles that were being slept in

overnight, an act that is illegal when the vehicleis on the public highway

On the same day Operation Scrap It sawofcers clamping and fning vehicles that werenot taxed in an ongoing project between thepolice and council.

17 vehicles were clamped during bothoperations and at least 16 Fixed Penalty Notices(FPN) were issued.

In addition to these operations at street level,motorists acting illegally were also targeted onthe road.

Motorists on the Hangleton Link Road (a mainarterial route) were also stopped or a rangeo oences including having no tax, insurance

and MOT, using mobile phones while driving,unlicensed waste carriers and rogue traders

The initiative on behal o the CouncilsHighwayOperationsteam,thepolice,DVLA,Trading Standards, waste enorcement teamand the NSL clamping unit resulted in 23 FixedPenalty Notices and 9 vehicles clamped andtaken o the road.

Twelve vehicles were ound to be untaxed, and

9 were clamped or excessively expired tax,landingtheirdriverswith200nes.

Drivers committing oences were spotted bycamera and their details orwarded to ofcerswho stopped them urther along the road atan inspection area. Checks are carried out andfnes issued. A urther vehicle action day tookplace in April 2008 on the searont, involvinginput rom the Police, Brighton & Hove City

CouncilandtheDVLA.

Operation Scrap-it on Preston Drove

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chapter 11

Off street car parks


28 chapter 11

In September 2008, the council broughtoperational control o 5 car parks back in-houserom NCP Limited (Regency Square, TraalgarStreet, High Street, Oxord Court and CarltonHill) in an invest to save initiative.

In January 2009, the council embarked uponan improvement works programme at TheLanes and London Road. The key objective oboth projects was to create a sae and secureenvironment or visitors to the city. This hasbeen achieved by installing modern accesscontrols, improving lighting, de-cluttering theparking area, deep cleaning and providingclearer signs that link with new, public realmway-fnding signs strategy.

Spaces System

The Lanes 347 Pay-on-Foot

London Road 528 Pay-on-Foot

Regency Square* 507 Pay-on-Foot

Traalgar Street* 284 Pay-on-Foot

Norton Road 290 Pay-and-Display

Rottingdean West Street 44 Pay-and-Display

Rottingdean Marine Clis 100 Pay-and-Display

King Alred 120 Pay-and-Display

Haddington Street 33 Pay-and-Display

Black Rock 60 Pay-and-Display

High Street (St James House)* 81 Pay-and-Display

Oxord Court* 36 Pay-and-Display

Carlton Hill* 52 Pay-and-Display

Total 2,490

* Returned to council management rom NCP Ltd in September 2008.

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chapter 11 29

At London Road, the wider developmentplans or the area have meant that the scopeofworksreectedimmediatesafetyand

security needs only. The London Road car parkimprovements project was completed in April.

The Lanes project started in April and will becompleted in October 2009. The scope oworks at Lanes goes a step urther and willcompletely transorm the way the acility looksand eels. For many visitors, the car park is theront door to the city creating their frst and lastimpressions.

The council has consulted with local traders,disabled people, the Fire Service, the Police andthe British Parking Association in developing the

project.

The improvement works include easy-to-cleanfnishes and a new ventilation system.

The heavy ducting o the old ventilation systemwill be removed creating much more space andreducing energy consumption by over 70%.Access controls will help to reduce the incidenceo anti-social behaviour and overall there willbe a very signifcant change to the end-to-end

customer experience.

Beore: London Road

Beore

Ater: Improved lighting levels, lower energy fttings,suraces blast washed

Ater: Secure, automatic shutters

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30 chapter 11

Beore: The Lanes

Beore

Beore

Ater: Improved ventilation systems, 70% energy savings,less clutter

Ater: Easier to navigate, brighter or improved saety

Ater: Easier to clean, easier to get in and out

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chapter 11 31

Brighton and Hove City CouncilTrac Control CentreThe citys Trafc Control Centre is a hub ortrafc inormation and signals control. Since

June 2009, it has been expanded and nowprovides customer service to car park customersaround the clock at all the barrier controlled,Pay-on-Foot car parks. Motorists who requireassistance can contact the Control Centre via anintercom and ofcers can operate barriers andpay machines remotely. The Control Centre issupported by the Maintenance Team and thecouncils main security contractor.

Furthermore, the council is in negotiation withthe Police to extend our partnership workingand provide satellite bases or the Police at bothLanes and London Road car parks. This willsupport the councils eorts to improve security.

As part o the works contracts, both sites willachieve the Secure Parking Schemes ParkMark award, which is administered by thePolice and the British Parking Association.

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chapter 12

Statistical parking


32 chapter 12

TotalPenalty

ChargeNotices

On Street OStreet

Number o higher level Penalty Charge Notices 90796 90761 35

Number o lower level Penalty Charge Notices 39041 37431 1610

Total number o Penalty Charge Notices issued 129,837 128,192 1645

Number o Penalty Charge Notices paid 90805 89628 1177

Number o Penalty Charge Notices paid at discount 59026 58058 968

Number o Penalty Charge Notices against which arepresentation was made (including transers o liability)

40991 40959 32

Number o Penalty Charge Notices cancelled as aresult o representation or inormal challenge

15885 15676 209

Number o Penalty Charge Notices written o orother reasons

2259 2239 20

Number o postal Penalty Charge Notices issued N/A N/A N/A

Number o vehicles immobilised N/A N/A N/ANumber o vehicles removed 1073 1073 0

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chapter 12 33

April08

May08

June08

July08

Aug08

Sept08

Oct08

Nov08

Dec08

Jan09

Feb09

March09

14000

12000

10000

8000

6000

4000

2000

0

Numbers o Penalty Charge Notices issued by month and rate, lower rate,less serious contraventons and higher rate, more serious contraventions

Lower rate Higher rate

180,000

160,000

140,000

120,000

100,000

80,000

60,000

40,000

20,000

0

July2001/02 2002/03 2003 2004 2005 2006 2007/08 2008/09

Number o Penalty Charge Notices (PCNs) issued since the introduction o CPE

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34 chapter 12

Since the introduction o CPE in 2001, thenumber o Penalty Charge (PCNs) issued initiallyincreased due to the introduction o newresident parking schemes. Since 2004 despitethe introduction o urther new parking schemes

the volume o Penalty Charge Notices issuedhas now started to all with around 38,000ewer PCNs being issued annually comparedto the peak in 2004. This demonstrates thatoverall compliance with the parking regulationsis improving. This is one o the key objectives othe Trafc Management Act.

Penalty Charge Notices by contravention

22%

13%

4%

6%

15%

22%

18%

No valid ticket

Expired Pay & Display

Displaying invalid permit

Not displaying permit

Other

Parked in Permit space

Yellow Lines 1 or 2

Penalty Charge Notices paid by amount

Paid ater debt registration

Paid ater charge certifcate

Paid at ull rate

Paid at discount

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chapter 13

Financial reporting


chapter 13 35

CPE surplusesIn Brighton & Hove, the CPE budget consists o

income rom Pay and Display, Permit ees andPenalty Charge Notices (PCN)), less expenditureon enorcement administration, debt recoveryand controlled parking zone set up costs.The use o any CPE surplus unds is governedby section 55 o the Road Trafc RegulationAct 1984, as amended rom October 2004by section 95 o the Trafc Management Act2004. This covers items such as highways androad improvement projects and measuresto improve certain types o environmentalpollution. The table below illustrates thecontribution o CPE surpluses towards undingor transport and other highways relatedprojects as it orms at least hal o all transportand highways related expenditure in the city.

Detailed income or 2008/9

Detailed income or 2008/9

Surplus used to contribute towardsspending in ollowing areas

Income by source 2008/09

On street parking charges 8,136,678Permit income 3,423,926

Penalty Charge Notices(inclusive o bad debtprovision)

4,210,948

Other income 10,711

Total 15,815,263

Expenditure by type 2008/09

Enorcement 3,614,447

Admin, appeals, debt recoveryand maintenance

3,004,859

Scheme review / new schemes 569,703

Capital charges 1,217,660

Total 8,406,669

Surplus 7,408,594

Type o expenditure

Supported bus services 1,103,928

Other public transport services 341,181

Concessionary bus ares 5,757,141

Capital investmentborrowing costs

3,023,631

Total 10,225,881

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36 chapter 13

From the expenditure table above we can seethatin2008/9,7,408,594istheamountofmoney raised rom CPE income which is classedas surplus (compared to a surplus in 2007/8 o6,292,000).

This is used to und:

Bus subsidies: 43 routes were subsidisedduring the 2008/9 fnancial year, many o theseare or school routes and or buses to outlyingareas o the city.

Concessionary Bus Fares: The large increasein spending between 2005/06 and 2006/07ollowed the introduction o legislation

requiring local authorities to und concessionarybus ares (currently ree o-peak travel inBrighton & Hove). Spending on concessionarybusfaresrosefrom1.91millionin2005/06to5.21millionin2006/07Allcitizensoverthe age o 60 and disabled passengers areeligible or concessionary bus ares. Fundingrom other sources o income are also requiredto oset these costs, or example, rom counciltax revenue, as the amount available or

concessionary bus ares through CPE surplusincome is now insufcient to meet demand.

From 1 April 2008 urther changes toconcessionary travel have meant that allconcessionary travel pass holders are entitled toree o-peak travel extending outside their localareas and across England.

Local Transport Plan costs: The borrowingcostsofnancingthe5year,28million,LocalTransport Plan or 2006-2011 are unded byCPE surpluses. Each year a report is presentedto Environment Cabinet Members Meeting to

agree how unds will be allocated to deliver theLocal Transport Plan capital programme or theollowing year. Some o these projects include;

TheredevelopmentofNewRoad,

TheFloralClockImprovementProject

FivewaysTrafcManagementscheme

Localsafetyschemessuchaspedestriancrossings

Qualitybuspartnership

Cycleparking

Journeytimeanalysistoimprovetrafcow

Variablemessagesigning

27schoolcycleparks

PiertoMarinaandtheOldShorehamRoadcycle reeways

Walkingnetworkimprovements/pavementrepairs

PedestrianWayndingandsigningproject

NorthStreetroadlayoutsafetyimprovements

JourneyOntravelcampaignandpersonalisedtravel planning

More details o how the money is spent can beound in specifc Cabinet meeting reports onthe Councils websitewww.brighton-hove.gov.uk.

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chapter 14

Parking and the press


chapter 14 37

Here are some links to articles that have been published about a range o parking issues

2 August 2009The police issued a warning with regards to the purchase o stolen badges in Brighton & Hove;

www.theargus.co.uk/search/4524441.Brighton_blue_badge_thet_warning/

26 July 2009

The Argus ran a story about a fre engine that could not get a call out which shows the importanceo parking enorcement in Brighton & Hove;

www.theargus.co.uk/search/4512773.Car_blocks_fre_engine_on_999_call_in_Brighton/

23 June 2009Brighton at risk i issues such as parking which add increased pressure on historic inrastructure arenot addressed

www.theargus.co.uk/search/4452370.Historic_Brighton__at_risk___says_English_Heritage/

19 May 2009How can we improve Brighton & Hoves air quality?

www.theargus.co.uk/search/4380036.How_can_we_improve_Brighton_s_air_quality_/

19 May 2009

Parents accused o endangering school childrens liveswww.theargus.co.uk/search/4379218.Parents_accused_o_endangering_children_at_Hove_school/

16 April 2009Fines or BB cheats

www.theargus.co.uk/search/4297441.Fines_or_blue_badge_cheats/

19 March 2009Rise in car ark ees a necessity (reader comment)

www.theargus.co.uk/search/4217145.Car_park_ees_a_basic_necessity/

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38 chapter 14

4 February 2008TheBBCreportonOperationBluebird.ToseethereportplusfootagefromTVcoveragefollowsthis link;

news.bbc.co.uk/1/hi/england/sussex/7225653.stm

news.bbc.co.uk/player/nol/newsid_7220000/newsid_7229300/7229346.stm?bw=bb&mp=wm&news=1&ms3=6&ms_javascript=true&bbcws=2

23 January 2009Fire fghters had to run to blaze in a street blocked by cars

www.theargus.co.uk/search/4071206.Firefghters_blocked_by_parked_cars/

25 October 2008Electric Car Charging Points to be installed in Brighton & Hove

www.theargus.co.uk/search/3797160.Electric_car_charging_points_or_Brighton_and_

Hove/

22 October 2008Austen Hunter - Head o Transport Operations - Friday Inquisition

www.theargus.co.uk/search/3782813.Austen_Hunter__head_o_transport_operations_at_Brighton_and_Hove_City_Council/

1 September 2008Brighton Car Parks back under council control - 1/9/2008

www.theargus.co.uk/search/3636258.Brighton_car_parks_back_under_council_control/

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Appendices

Appendix 1- Parking fees


appendix 1 39

Lanes Car Park

30 mins 1.20

I hour 2.40

2 hours 4.80

3 hours 6.80

4 hours 8.70

5 hours 10.506 hours 12.80

7 hours 16.50

8 hours 18.80

9 hours 21.00

12 hours N/A

24 hours 22.50

Evenings 18.00 24.00 4.00

Night 24.00 09.00 7.50

Lost ticket 15.00

London Road

1 hour 0.80

2 hours 1.70

3 hours 2.40

4 hours 3.30

6 hours 3.80

9 hours 6.30

24 hours 12.50

Season Ticket Annual 690.00

Weekly 31.30

Norton Road

1 hour 0.50

2 hours 1.00

3 hours 1.30

4 hours 1.80

5 hours 2.20

9 hours 3.60

Annual Season Ticket 465.00

O Street

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40 appendix 1

Rottingdean West Street & High Street

1 hour 0.50

2 hours 1.10

3 hours 1.60

Regency Square Car Park

2 hours 3.50

4 hours 6.50

6 hours 9.50

24 hours 12.50

Quarterly season ticket 525.00

Annual season ticket 1755.00

Traalgar Street Car Park

2 hours 2.20

4 hours 4.40

6 hours 6.00

9 hours 7.50

12 hours 9.50

24 hours 12.50


High Street Car Park

2 hours 1.80

4 hours 4.50

6 hours 6.50

9 hours 7.50

12 hours 9.00

24 hours 10.00


Annual season ticket 1979.00

Rottingdean Marine Clis

1 hour 0.50

2 hours 1.10

3 hours & over 1.60


King Alred Car Park

1 hour 0.50

2 hours 1.10

3 hours 1.30

4 hours 1.60

Haddington Street

1 hour 0.50

2 hours 1.10

3 hours 1.30

Black Rock Car Park

1 hour 1.00

2 hours 2.10

3 hours 3.10

4 hours 4.10

6 hours 6.20

9 hours 9.30

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appendix 1 41

Oxord Court Car Park

1 hours 1.50

2 hours 2.00

3 hours 3.50

4 hours 5.00

6 hours 6.00

9 hours 7.00

12 hours 9.00

24 hours 10.00


Carlton Hill Car Park

2 hours 2.50

4 hours 5.50

6 hours 8.00

12 hours 9.00

24 hours 15.00Quarterly season ticket 538.00

North - Short Term

1 hour 1.50

2 hours 3.10

North - Medium Term

1 hour 1.50

2 hours 3.10

4 hours 6.00

South - Short Term

1 hour 1.50

2 hours 3.10

4 hours 6.00

Note - Area C (St James Street to UpperRock Gdns) same as north term.

Searont

1 hour 1.00

2 hours 2.00

3 hours 3.00

4 hours 4.00

6 hours 6.00

9 hours 9.00

Coach Park, Madeira Drive

4 hours 10.00

8 hours 20.00

On Street

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42 appendix 1

All other areas

Short Term

30 mins 0.50

2 hours 1.30

Medium Term

30 mins 0.50

2 hours 1.30

4 hours 2.70

Long Term

30 mins 0.50

2 hours 1.30

4 hours 2.70

11 hours 4.00

Residents permits

1 year (ull scheme) 106.00

3 months (ull scheme) 31.00

1 year (light touch) 61.00

6 months (light touch) 36.00

Business permits

One year 162.00

3 months 51.00

Visitors permits

Full scheme - per permit 2.00

Light touch per permit 1.00

Hotel permits (per day)

Area C 5.00

Area N 1.00

Suspensions (per bay per day)

Inner zone 20.00

Outer zone 20.00

Traders Permits (1 year) 300.00

Proessional Carers (1 year) 20.00

Dispensations (1 year) 20.00

Blue Badge (per bay per day) 2.00

Waivers (1 day) 3.60

Car Club 5.00

Other charges

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appendix 2 43

Cancellation reason Total

Cancelled - Accept Representation 42

Cancelled - Access required to avoid roadworks 13

Cancelled - Adjudications Allowed 254

Cancelled - Adjudicator ordered reund o removal costs 17

Cancelled - Alighting (Bus Priority Route) 2

Cancelled - Alighting Elderly Passenger 75

Cancelled - Appeal to Adjudicator Allowed 10

Cancelled - Appeal to Adjudicator - No Contest 14

Cancelled - Circumstances Beyond Drivers Control 366

Cancelled - Compassionate Reasons 314

Cancelled - Delivering (Bus Priority Route) 6

Cancelled - Dispensation / Waiver / PCB 305

Cancelled - Emergency work, evidence produced 711

Cancelled-HandheldVoid 978

Cancelled - Health and Saety 3

Cancelled - Hotel Permit incorrectly completed by Hotel 220

Cancelled-HotelPermitValid 93

Cancelled - Inadequate Signing/Lining 244

Cancelled - Incorrect Issue 32

Cancelled - Incorrect Issue Bus 6

Cancelled - Incorrect Issue Taxi 15

Cancelled-IncorrectIssue-WrongVRM 19

Cancelled - Incorrect Issue Date 1

Cancelled - Insufcient Evidence 169

Cancelled - Invalid PENALTY CHARGE NOTICE (PCN) 688

Appendix 2 -Cancellations 2008/09 by reason

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44 appendix 2

Cancelled - Medical Emergency 112

Cancelled - Medical Reason 401

Cancelled - Mitigating Circumstances 14

Cancelled - NTO / REP Out o Time 501

Cancelled - NTO Out o Time 16

CancelledOnVehicleWhiteList 19

Cancelled - Out o Time (Initial appeal) 2

Cancelled - Out o Time (initial challenge) 25

Cancelled PD Machine Faulty 257

Cancelled-Police/EmergencyVehicle 65

Cancelled - Police Car On Duty 19

Cancelled - Processing Error 832

Cancelled - Special Circumstances 2003

Cancelled - Spoiled ater issue (PENALTY CHARGE NOTICE (PCN) not valid) 741

Cancelled - Spoiled Beore Issue by operator 1

Cancelled - Statutory Duties 72

Cancelled-StolenVehicle 107

Cancelled - Test Notice 7

Cancelled - TRAFFIC PENALTY TRIBUNAL No Contest 6

Cancelled - TRO Exempt - Building/Demolition Operations 1

Cancelled - TRO Exempt - Crossing Bus Lane 1

Cancelled-TROExempt-EmergencyVehicle 5

Cancelled - TRO Exempt - Highways Maintenance 15

Cancelled - TRO Exempt - Loading/Unloading 35

Cancelled - TRO Exempt - Police Permission 3

Cancelled - TRO Exempt - Reuse Collectors 3

Cancelled - TRO Exempt - Statutory Duties 26

Cancelled - TRO Invalid 1

Cancelled-ValidDisabledBadgeProduced 709

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appendix 2 45

Cancelled-ValidPayandDisplayTicket 1649

Cancelled-ValidResidents'PermitProduced 613

Cancelled-ValidVisitor'sPermitProduced 1003

Cancelled-VehicleBrokenDown 547

Cancelled-VehicleDriveAway 1254

Cancelled - Window Cleaner 120

Grand Total 17962

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Bus Lane EnorcementA bus lane is restricted to buses and is usedto speed up the bus service and aide in themrunning on time. In Brighton & Hove taxis andbicycles can also use bus lanes. The centralbus lanes are enorced by the local authority.The police still enorce those outside o centralBrighton.

Challenge

An objection made against a Penalty ChargeNotice beore a Notice To Owner is issued.

DecriminalisedThis means that it is not illegal to parkin contravention o parking regulations.Enorcement o regulations within a SpecialParking Area and is the sole responsibility othe Local Authority and not the police. Parkingis a civil oence rather than a criminal oence.

Unpaid charges are pursued through debtcollection agencies and not through the courts.

Decriminalised Parking Enorcement DPEThis is the name given to the enorcemento parking regulations by Civil EnorcementOfcers (CEO) under the Road Trafc Act 1991.

Dierential Parking PenaltiesThis is the name or the dierent levels

o charges implemented by the TrafcManagement Act 2004. Higher levelcontraventionsare70andlowerlevelsaresetat50.Thedifferentchargesreecttheseriousness o the oence.

CancellationsA Penalty Charge Notice is cancelled when webelieve that it would be unjust to pursue thecase o when there is an applicable exemption.

Civil Enorcement Ocer CEO

This is the name given to ofcers who usedto be known as Parking Attendants. Theymust be employed by the council or through aspecialist contractor. In Brighton & Hove theyare employed through NSL (ormerly NCP).

Civil Parking Enorcement CPEThis is the name given to the enorcemento parking regulations by Civil EnorcementOfcers (CEO) under the Trafc Management

Act 2004.

ContraventionFailure o the motorist to comply with trafcor parking regulations as set by local TrafcRegulation Orders (TRO).

Controlled Parking Zone - CPZAn area where parking is restricted duringspecifed times. This ensures that the needs

o all motorists are catered or within the city.Signs are placed at entry points throughout thezone and where the restrictions dier to thoseon entry. There is no requirement to sign doubleyellow lines however single yellow lines will besigned.

Department or Transport DTThis is the Government department responsibleor the English transport network and transport

matters in Scotland, Wales and Northern Irelandwhich are not devolved. The department is runby the Secretary O State or Transport.

Fixed Penalty Notice - FPNThese were introduced in Great Britain in the1950s to deal with minor parking oences.These can only be issued by the police.

Local Transport Plan LTP

These are an important part o transportplanning within England. We are required

Glossary of Terms

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47

to prepare them as plans or the uture andpresent them to the Department or Transport.

Notice To Owner NtOThis is a statutory notice that is served by theauthority to the registered keeper o the vehiclethat was issued with the Penalty Charge Notice(PENALTY CHARGE NOTICE (PCN)). This will beserved when a PENALTY CHARGE NOTICE (PCN)is unpaid or 28 days. When the registered keeper,or the person the council believed to be thekeeper o the vehicle, receives this they can either;

makeapaymentofthefullcharge

makerepresentation(anappeal)

NSL ormerly National Car Parks (NCP)NSL are Brighton & Hoves parking enorcementservice provider working under contract.

O-street parkingThese are acilities provided through car parks

On-street parkingThese are acilities provided on the kerbsidesuch as pay and display or permit parking

Penalty Charge Notice (PCN)This is issued to a vehicle that is believed tobe parked in contravention o the local Trafc

Regulation Order.

Registered KeeperThe person who is deemed to be legallyresponsible or the payment o a PCN. ThesedetailsareobtainedfromtheDriverandVehicleLicensingAgency(DVLA)

RepresentationThis is a challenge against the PCN ater the

Notice To Owner is issued.

Special Parking Area - SPAAn area where on-street parking is subjectto Civil Parking Enorcement (CPE). LocalAuthorities will enorce the regulations throughCivil Enorcement Ofcers.

Trac Management Act 2004 TMAThis act was passed by UK government in2004. This law details street works and parkingregulations. The act has been implementedsince 31st March 2008.

Trac Penalty Tribunal TPTThe Trafc Penalty Tribunal decides appealsagainst parking penalties issued by CivilEnorcement Authorities in England (outsideLondon) and Wales and against bus lanepenalties issued by Civil EnorcementAuthorities in England (outside London).

The Trafc Penalty Tribunal is the fnal stage oappeal or motorists or vehicle owners against apenalty issued by a council in England (outsideLondon) and Wales.

Trac Regulation Order TROThis is the statutory legal document necessaryto support any enorceable trafc or highwaymeasures.

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