Bright is the future.

visionTo be known as the

most successful

facility management

company in the

market by meeting or

exceeding customers’

expectations every

time, every day and in

every way.

mission

To achieve our vision by

continually improving

and enhancing our

quality standards

and delivery systems

to meet and exceed

the requirements and

expectations of our

customers to the full.

bright isthe future

bright isour past...

UAE

India

Rwanda

Malaysia...

2013Established as a janitorial services company. 2015Grown to a full scale integrated

facility management company (IFM) 2017Established its presence in Malayia as a nation wide IFM

company. 2018Established offices in Bangalore, India & Kigali, Rwanda. 2019...

Different Folks/Different StrokesOur expertise in managing various assets

varies from country to country.

In the UAE we have a Single Client/Single Location approach.

In MALAYSIA we have a Single Client/Multiple Locations approach as we manage their assets across different

geographic locations.

Repairs & MaintenanceCarry out all repairs and maintenance inside homes and office spaces. Includes painting, Carpentry, civil works, Water proofing and refurbishment works.

1Fitout & InteriorsDesign & Execution of office fit out, Turnkey interior decoration contracts.

2

Concierge ServicesProfessional customer services, including telephone/visitor management, maid, laundry & Bespoke services.

3

Pest ControlPeriodical pest control measures include general disinfestations and are carried out as per the prescribed standards specified by the concerned authority.

9

Cleaning ServicesServices include the following:

• Provide indoor cleaning services for commercial and residential properties;

• Post Construction Clean-up Services; and

• Specialized cleaning for car parking, water tanks, external façade, etc.

11

Generator MaintenanceEnsure smooth generator operation while carrying out maintenance (checking fluid levels, battery inspection and cleaning of connections, load bank testing)

10

Facility Management SoftwareThe software is focused on providing technology solutions to building owners, occupiers, in-house FM teams globally.The features include:

• Planned Preventive Maintenance;• Breakdown Maintenance;• Work order request;• Asset Management;• Mobility solutions – complaints; can be registered

online for faster action; and• Reports.

4

MEPProvide customers with uninterrupted Mechanical, Electrical and Plumbing services by ensuring planned and timely maintenance of their assets provided in the building.

8Integrated Facility Management Technical maintenance including Electrical, Air conditioning, Chiller & Cooling Towers, Fire Fighting, Plumbing, Building management system (BMS), Access control, Lifts/ Escalators, Grease Traps/ Drains, Swimming pool/ Water Features, Janitorial, Security, Energy Audits .

7

Security Services • Party Security Services• Private Guarding Services• Property Security Services

6

Landscaping Management• Garden maintenance • Indoor/Outdoor water features • Landscaping upkeep / Refurbishments

5

bright is our

service

Service Policy

We ensure all physical assets

operate at optimum levels,

within a defined preview

by integrating people,

processes and technology,

This enhances service levels,

maximize investment values

and meets changing needs.

SLAs and KPIs• Well defined service level and key performance

indices in our contracts;• SLAs and KPIs are discussed on a case to case

basis with our clients;• Endeavour initial Response time – Depends

on the type of call, the response time usually categorized as emergency, essential and routine;

• SLA and KPI Terms and Conditions are mutually agreed for implementationn and Measurement as specified in the ISO manual under ‘Measurable Objectives’, of the QMS. • Response Time• Resolution Time• Correction Time• Reporting

Rapid Action• After receiving the service request/ticket from

the client through our Helpdesk the job is assigned to the area manager

• All our sites are managed by the respective area managers, who deploy technicians/workers.

• The job management is centrally tracked from our command centre

• Our Mobile team executes work orders on a daily basis to cater to the high priority jobs, while our Sub cons execute specialised and PPM/scheduled jobs like – MEP assets, pest control, Fire and safety jobs

• In case of Fire – Fire protocol is followed/security to take the lead and usher people to assembly points and co-ordinate with Bomba and Ambulance

• In Case of flooding on site team will attend immediately by shutting of the Zone control valves and take up repair of burst pipes with assistance of the mobile team

The Bright edge• Hands-on Management Team• Slim management Low Overheads• State of the art Financial Control• Pro-activeness & Cost Efficiency• Technology Driven Approach• 24/7 Availability of Service Staff• Ensure system uptime is maintained as agreed

in SLA & KPI

bright is our

response

bright are our

stars

clientsFM Services

• Sobha Construction • Frankfurt Sports City Tower• Champions Tower I• Prime Residency• HDS Sunstar I• The Belvedere• Al Rayyan Complex• Lady Ratan Manor• Riah Towers• Giant Hypermarket• SODEXO• IBC• HUAWEI• INFRACARE

Soft Services• Dubai Police Camp• Distinguished Real

Estate• Freshly Frozen Foods• Gold Crest Executive

Tower• The Point Tower• Sobha Daffodil• Marina Sail• Aliya Tower• Nada Tower• Ajman Corniche Mall

Refurbishment Works• Al Wasl Properties• Al Mazaya Villa• Abu Hail• Mirdiff• City Walk• Satwa• Al Wasl Properties• AL Mazaya Villa• Riviera Tower• Sharjah Islamic Bank• ASAS

youYou are the brightest reason for our

success, and our world revolves around you and your needs.

Abid Junaid

Suraj Rajkumar

MuthiahSubramaniam Jasha Khan

Patrick Kagabo

BalajiParthasarathy

bright is our

team

UAE

DubaiPO Box 762992003 Al Manara TowerBusiness Bay

Abu DhabiSuite 64th Floor Shaika Mariam BuildingCorniche

SharjahNo 6 Maysaloon AreaSharjah Main City

T +971 4 558 5007F +971 4 558 4997

info@brightenv.aewww.brightenv.com

India

BangaloreIBC Knowledge ParkManagement Office Tower DLevel 12 #4/1Bannerghatta RoadKarnataka 560 029

T +91 80 413 78892

Malaysia

Kuala LumpurB2-3A-11Block B2Publika SolarisJalanDutamas 1

T +603 620 62235

Rwanda

KigaliPO Box 2780KG 151 STKimironko

T +250 722 000 111

bright are our

credentials