bridges system integration capabilities - greenwood
TRANSCRIPT
BRIDGES SYSTEM INTEGRATION
Jon Greenwood – Business Development Manager
Corporate Snapshot Veteran-Owned Small Business (VOSB) Size and Location
32 Employees Located at 516 Herndon Parkway Herndon, VA ~16,000 sq. ft. state-of-the-art facility
Department of Defense (DOD) Cleared Top Secret (TS) Facility Clearance Majority of Staff with Entrance on Duty (EOD) Majority of Staff are DOD Cleared
• Top Secret with SCI
Our Facility
Open Office Plan
Demonstration Space
Significant Technical Power
Integration Areas
Warehouse
Integration / Warehouse
What We DoSpecialize in AV Technologies• Design / Build• Fully Integrated Solutions
Tailored Solutions:• Offices • Huddle Rooms• VTC Suits• Conference Rooms• Executive Boardrooms• Operation Centers• Command and Control• SCIFs• Enterprise Deployments
Client-Centric Focus• SIMPLE and Intuitive• Efficient and Secure• Unified Communications• Increased Efficiencies • Minimize Downtime• Maximize Performance
Other Focus Areas:• Custom Millwork• Shades / Lighting• Furniture• Cable Management• Network Infrastructure & IT
Certifications
All major Video Certifications including Advanced Barco Certifications, Jupiter Systems, RGB and Cyviz
All major Audio certifications including Biamp, BSS and ClearOne In-house Crestron and AMX programmers with
TS SCI clearances and factory certifications, such as Master-level programmers In-house Quality Assurance from AV-9000 testing center, including both CQD
& CQT (design and technical)
Awards and Innovations
General Dynamics, “Sub-contractor of the Quarter” Lockheed Martin, “Small Business Spotlight” SmartCEO – CEO Finalist InfoComm – Consistently referenced as Top Dealer in trade press, including video
footage for the 2015 InfoComm convention First enterprise deployment of G/PON First approved Multi-Class system over a single fiber cable (leveraging multi-wave
technology)
Department of Health and Human Services Secretary’s Operations Center
High Tech Conference Rooms
World Class Training Facilities
Dynamic Meeting Rooms
Next-Gen Command Centers
Executive Board Rooms
Lockheed Martini3 Demonstration Center
Collaborative Work Spaces
ST. ELIZABETH’S-DHS
Consolidation of Department of Homeland Security to one main campus
Design and Implementation of the Audiovisual facilities including command and control, conference and training spaces
Design and Implementation of campus wide mass notification, video over IP and resource management
Maintenance Plan Features• On-site service and unlimited phone support• Regular preventative maintenance visits• Unlimited remote support• Unlimited on-site response as needed, based on room
availability • One ad hoc four hour training session at the request of the
client• Firmware and Software updates as needed• Manufacturer maintenance certifications and coverage on all
Cisco equipment • Expedited freight• All parts, equipment and labor associated with system
malfunction is included (exceptions apply/excluding Customer Furnished Equipment)
• Replacement parts & onsite labor within seven (7) calendar days at no additional cost.
Remedy Ticketing System• Fastest and most detailed method of submission• Key end-user accounts, preferably three per site• Submit and update tickets via mobile, email, or online portal• Monitor ticket progress, escalation, and resolution• Receive instant updates as our technicians troubleshoot• Monthly reporting detailing the below per incident:
Incident Number Closed Date
Opened Date SLA Compliance
Response Date Description
Status Resolution
Preventative Maintenance Details
• Clean and test all system equipment• Inspect all projectors and cameras for proper operation• Clean and inspect all control user interfaces• Perform complete control system check• Where applicable, verify video storage and retrieval
functions• Provide firmware and software updates for equipment in the
space• Test all routing signals (audio, video, and computer video)• Document any aging of equipment that is nearing end of life• Document any damages to equipment caused by outside
factors • Recommend equipment upgrades or system modifications• Provide detailed report of any deficiencies and recommend
corrective actions
Procurement Options LAN Managed Services Contract (LMS)
Supporting the National Capital Region (NCR) Under the Washington Interagency Telecommunications System (WITS) 3 contract
LMS POC: Deputy COR and Engineering – Travaris Hicks COR – Tanya Beckett
Contracting Programs: Veteran-Owned Small Business (VOSB) Women-Owned Small Business (WOSB) Service-Disabled Veteran-Owned Small Business (SDVOSB) 8(a) to include (ANC)
Leadership
Brent Berger, Partner, [email protected]
Joe Graziano, Partner, [email protected]
Patrick DeZess, CTS-D, Director, Engineering, [email protected]
Jon Greenwood, Business Development Manager, [email protected]
Andrew Caron, Service Coordinator, [email protected]
Thank you
Questions?