brian butler vircomm14 - 'what really works in online communities? beyond the hype

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What Really Works In Communities? Beyond The Hype Brian Butler (@bsbutlerUMD) University of Maryland

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Page 1: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

What Really Works In Communities? Beyond The Hype

Brian Butler (@bsbutlerUMD)University of Maryland

Page 2: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

A Brief History of Online Communities Research

Page 3: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

But…

Building thriving, sustainable, high-impact online communities remains difficult.

Page 4: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

The Nature of Online Community Construction

Page 5: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

The Nature of OC Construction: Shearing Layers

Page 6: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

Communities & Networks

Communities are not networks

Page 7: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

You want me to do what?!?

Online participation is a public activity

1. Speaking before a Group

2. Heights3. Insects and bugs4. Financial problems5. Deep water6. Sickness7. Death8. Flying9. Loneliness10.Dog

Page 8: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

Anyone, Anywhere, Anytime…

Page 9: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

But Boundaries Matter

Page 10: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

Creating Rules and Policies…

Page 11: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

…to Support Engagement and Adaptation

Page 12: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

Are Community Participants Born or Made?

Page 13: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

Solving the Right Design Problem

Page 14: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

Mixing Logics (for Fun and Profit?)

Page 15: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

A Few Things Academics Don’t Know about Online Communities

Metrics for community ecology health

Models of multi-community engagement

Refactoring/restructuring subgroups Strategies for creating portfolios of

motivations

Page 16: Brian butler Vircomm14 - 'What really works in online communities? Beyond the Hype

Questions?

Brian [email protected]

@bsbutlerUMD

University of Maryland, iSchool

Center for the Advanced Study of Communities and Information (CASCI)

(http://casci.umd.edu/)

Masters of Information Management(http://mim.umd.edu/)