brent t. feorene president colonnade healthcare solutions 1
TRANSCRIPT
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10 Points for HCM Success in the Non-Profit Sector
AAHCM Annual Meeting May 2014
Brent T. FeorenePresidentColonnade Healthcare Solutions
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Accept the fact that your program will not breakeven on a stand alone basis in a fee-for-service environment.
Red Ink
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Understand, embrace and advance the mission of your health system (academic, community, rural provider or tertiary referral center)
Know Thy Mission
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Learn and respond to your C-Suite’s pain points
Why Does Your Leadership Lose Sleep?
Fee-for-Value
Re-admissions
VBP
Dual Eligibles
ACO
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Expense Control
Keep a watchful eye on health system cost allocations
Understand the impact of staff categorization on compensation
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Enlist and empower a physician advocate/ champion
Physician Leader
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Build your internal alliances… Develop mutually
beneficial working relationships with relevant health system programs & services
Home Care
Hospice
Discharge planning
Care Management
Geriatric consults
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Develop strong collaborative partnerships with community-based service agencies to create a “Patient Centered Medical Neighborhood”
…and your external partners
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Patient Centered Medical Neighborhood
Behavioral Health
Adult Day Care
Complex CareClinic
Home Care, Private Duty & DME
Skilled Nursing Facility Patient Centered
Medical Neighborhood Palliative Care
Clinic/Hospice
Telemedicine/ Telemonitorin
g
Geriatric Assessment &
Consultation
Area Agency on Aging & Other Community Agencies
House Calls
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Collect data (yours and those you work with) and have strong reporting capabilities
Data is KingProve your value
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Marketing and Foundation OfficesA Golden Opportunity for All
For your program For Marketing & The Foundation
Source of patients, market awareness and funding for your program
Provide extraordinary community goodwill and brand positioning
Philanthropic donations
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Sweat the small stuff
Coding
Billing
Scheduling
Visit Follow-up
Internal Audits
Charting
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Thank You!