SupportingGainfulEmployment:Howtoverifysoftskillsandpredictloandefault

EnaHull,SeniorVicePresident,StudentFinancialServicesandTitleIVCompliance,Unitek InformationSystems

AmandaOpperman,SeniorInstitutionalEffectivenessSpecialist,Wonderlic,Inc.

Presentation©Wonderlic,Inc.2016

Overview

Thissessionwillfocusontwoinnovativewaystohelpsecuregainfulemploymentforyourgraduates:

1) Assessingthelikelihoodofstudentloandefaultduringtheadmissionsprocess

2) Verifyingstudentmasteryofsoftskillspriortothejobplacementprocess

Agenda

1) Introductions

2) Predictingloandefault(20mins)

3) Verifyingsoftskills(20mins)

4)Q&A

Nicetomeetyou!

AsSeniorVicePresidentofStudentFinancialServicesandTitleIVComplianceatUnitek College,Enahasgeneratedincreasedsavingsandstreamlinedprocesseswithinthehighereducationcommunity.Shehasalsoenhancedcollegecreditabilityandestablishedcollegesasanindustryleaderinfinancialaidadministration.Herspecialtiesinclude:TitleIVCompliance,FinancialAidAdministration,90/10initiatives,GainfulEmployment,PlacementComplianceandVerification,HigherEducation,TuitionandCostAnalysis,CollectionsandPortfolioManagementStudentFinancialServices,Finance,StudentServices,Softwareconsultingandhighereducationtechnicalservices.ForeignschoolTitleIVeligibility,complianceandnewschoolstart-ups.

Dr.AmandaOpperman,DirectorofCompetency-BasedSolutionsatWonderlic,isaveteranhighereducationprofessionalwithvastexperienceinandoutoftheclassroom.Sheleadsinitiativestohelpinstitutionsachievebetteroutcomesthroughcompetency-basedassessment,instruction,digitalbadging,andeffectivenessplanning.Mostrecently,sheservedastheAssistantDeanatCaliforniaUniversityofManagementandSciences.SheearnedherPhDinEducationfromtheSanDiegoStateUniversity/ClaremontGraduateUniversityJointDoctoralprogram.

AboutUnitek College

• AccreditedbyACCSC• ProgramsOffered– Diploma,Certificate,AssociateDegreeand

Bachelor’sDegree– Diploma– DentalAssisting,MedicalAssisting,InformationTechnologyand

PharmacyTechnician– Certificate– VocationalNursing– AssociateDegree– VocationalNursing(online),RegisteredNursing– Bachelor’sDegree– RegisteredNursing(online)

• 6campusLocations– Concord,Fremont,Hayward,Sacramento,SanJose,andSouthSan

Francisco– ActiveStudentPopulation1,554– AverageAttritionRate3.25%

ConnectingtheDotsthroughResearch

• Whatcanyougleanfromtheinitialinterviewwithastudentandtheirabilitytosucceedintheirprogramandrepaytheirdebtobligations?

SLESCORE

ProgramofStudy

StudentDemographics

SAPandOn-time

GraduationRate

PlacementandAbilitytoRepay

SystemsandPlatformsUtilizedbyUnitekCollege

• CampusVue – StudentAcademicandAccountData

• EducationPartners(BroadleafSolutions)–EnrollmentandFinancialAidData(interfaceswithCampusVue)

• TuitionOptions–InstitutionalLoanServicing

DataEvaluated

• Student’sDemographicandFinancialData– DependencyStatus– EstimatedFamilyContribution

(EFC)andPellEligibility– MaritalStatus– HouseholdSize– WillingnesstoSecureaCo-

Signer– AbilityandWillingnesstomake

acashdeposit• AcademicPreparedness

– SLETestScore– ProgramofStudy– PriorCollegeExperience

• ProgramSpecificBoardPassRates- NCLEXPassRates

• JobPlacement– Position– Earnings

• GainfulEmploymentDisclosuresandReporting

• CohortDefaultRate• InstitutionalLoanPortfolio

Performance– Delinquencies– AmountRepaid

• MarketingandLeads– Wheredidourstudentscome

from?

StudentDemographicsByProgram

CurrentGEForecastedDebt/EarningsRatesandTrends

TrendAnalysis

• CohortDefaultRate– 2012 1.2%– 20131.7%– 20145.4%(DraftRate)

• TuitionOptionsInstitutionalLoanPerformance

• InstitutionalLoanPerformance– Q12016– 3.89%Delinquency

Rate– Q42015– 4.80%Delinquency

Rate– Co-Signers- 69.65%ofPortfolio– Q12016– CashDeposits20%-

40%requested

GEOn-timePerformancebySLEScore

• On-TimeGraduationRatesarebestforscoresbetween15-21.

• SLEScoreTrendbyProgram

JobPlacement– MedicalAssisting

JobPlacement– NursingPrograms

Analysis&Takeaways

• SLEtesttakerswhosescoresareinthemiddlerangeperformbest.

• Co-signersonallinstitutionalloansorcashpaymentplanshavebestrepaymenthabits.

• Increasedcashdepositsof10%-40%forstudentswithandwithoutco-signers,improvesGErates.

• On-timeperformanceratesincreasewhendiligentpracticesareimplementedforcashdeposits,inschoolcashpaymentsandreasonablerepaymentterms.

VerifyingSoftSkills:

Product

People Process

People

Wonderlic’s National Consortium on Soft

Skills

Internal Members:ProductOwnerProjectManagerPsychometriciansResearchScientists

TestAuthors

Steering Committee:32Employers,

CareerEducators,CommunityCollege

Educators,&Non-ProfitOrganizations

Advisory Committees:372employersofentry-level,

mid-skilledworkersfromavarietyof

industriesnationwide

Research Partners:

520employersandeducatorsinterestedin

beingpartofvalidationstudiesand

usabilitytesting

www.competencymatters.org

Process

Competencyrating&ranking

bySMEs2012- 2015

RefineMVPbasedonpilotuserfeedback2013-2015

Surveyof270+employersApril2016

Surveyof750+employersJuly2016

Iterateproductbasedonfocusgroupfeedback2016-2017

C B E | L e a n | A g i l e | U X D e s i g nAgileandleandevelopmentstrategiesareusedtocreateacompetency-basededucationmodelthatoptimizesandcontinuouslyimprovesuserexperienceforallstakeholders

Product

Curriculum

Assessment

DigitalBadges

Competency-Based

UnitOne:InteractingwithOthersLessonOne:InterpersonalSkillsLessonTwo:Nonverbal&ListeningSkillsLessonThree:Communication

UnitTwo:MakingDecisionsLessonFour:Self-ManagementLessonFive:CriticalThinkingLessonSix:Initiative

UnitThree:DeliveringResultsLessonSeven:ProfessionalismLessonEight:CustomerService

Product

Competency-Based

UnitOne:InteractingwithOthersLessonOne:InterpersonalSkillsLessonTwo:Nonverbal&ListeningSkillsLessonThree:Communication

UnitTwo:MakingDecisionsLessonFour:Self-ManagementLessonFive:CriticalThinkingLessonSix:Initiative

UnitThree:DeliveringResultsLessonSeven:ProfessionalismLessonEight:CustomerService

StudentLearningObjective(SLO)1:DiscusstheinterpersonalskillsneededtobuildcollaborativerelationshipsSLO2:CompareandcontrastsoftskillsandhardskillsSLO3:Discoverhowtodevelopinformed,well-supportedbeliefsSLO4:ExplainhowtothinkcriticallyaboutsocialaccountabilitySLO5:Describetheprocessofperceptionbyidentifyinginfluentialfactorsoftheperceiver,thetargetandthesituationSLO6:Demonstrateprofessionalmethodsofhandlingcommonchallengessuchassexualharassment,inappropriatebehavior,culturalandreligiousprejudiceSLO7:DefinethepersonalcharacteristicsofasuccessfulemployeeSLO8:Describethereasonsforperformingperformanceappraisals

Product

Curriculum

Assessment

DigitalBadges

Competency-Based

6)Q&A