brand positioning by kotler (2)

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Crafting the Brand Positioning Marketing Management, 13 th ed 10

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Page 1: Brand Positioning by Kotler (2)

Crafting the Brand Positioning

Marketing Management, 13th ed

10

Page 2: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-2

Chapter Questions

• How can a firm choose and communicate an effective positioning in the market?

• How are brands differentiated?• What marketing strategies are

appropriate at each stage of the product life cycle?

• What are the implications of market evolution for marketing strategies?

Page 3: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-3

What is Positioning?

Positioning is the act of designing the company’s offering and image to

occupy a distinctive place in the mind of the target market.

Page 4: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-4

Value Propositions

• Perdue Chicken• More tender golden chicken at a moderate

premium price

• Domino’s• A good hot pizza, delivered to your door

within 30 minutes of ordering, at a moderate price

Page 5: Brand Positioning by Kotler (2)

• A starting point in defining a competitive frame of reference for a brand positioning is to determine category membership.

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-5

Page 6: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-6

Conveying Category Membership

• Announcing category benefits

• Comparing to exemplars

• Relying on the product descriptor

• Straddle positioning – straddle 2 frames of reference

• Ex: BMW – luxury and performance

Page 7: Brand Positioning by Kotler (2)

• Once marketers have fixed the competitive frame of reference for positioning by defining the customer target market and the nature of the competition, they can define the appropriate points-of-difference and points-of-parity associations.

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-7

Page 8: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-8

Defining Associations

Points-of-difference (PODs)

• Attributes or benefits consumers strongly associate with a brand, positively evaluate, and believe they could not find to the same extent with a competitive brand

Points-of-parity

(POPs)• Associations that

are not necessarily unique to the brand but may be shared with other brands

• Ex Umpqua Bank in Oregon

Page 9: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-9

Consumer Desirability Criteria for PODs

• Relevance

• Distinctiveness

• Believability

Page 10: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-10

Deliverability Criteria for PODs

• Feasibility

• Communicability

• Sustainability

Page 11: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-11

Examples of Negatively Correlated Attributes and Benefits

• Low-price vs. High quality

• Taste vs. Low calories

• Nutritious vs. Good tasting

• Efficacious vs. Mild

• Powerful vs. Safe

• Strong vs. Refined

• Ubiquitous vs. Exclusive

• Varied vs. Simple

Page 12: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-12

Addressing negatively correlated PODs and POPs

• Present separately• Leverage equity of another entity• Redefine the relationship

Page 13: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-13

Differentiation Strategies

• Competitive advantage is a company's ability to perform in one or more ways that competitors cannot or will not match. = customer advantage

• Product – quality or design

• Channel – Fed Ex – efficient delivery

• Personnel – better customer service

• Image – Marlboro - cowboy

Page 14: Brand Positioning by Kotler (2)

Product Life Cycle

• Bell-shape

• Stages

1.Introduction

2.Growth

3.Maturity

4.Decline

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-14

Page 15: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-15

Claims of Product Life Cycles

• Products have a limited life

• Product sales pass through distinct stages each with different challenges and opportunities

• Profits rise and fall at different stages

• Products require different strategies in each life cycle stage

Page 16: Brand Positioning by Kotler (2)

Marketing Strategy: Introduction stage

• Firms focus on those buyers who are the most ready to buy, usually in higher-income groups.

• Decide when to enter the market (first or last).

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-16

Page 17: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-17

Marketing Strategies: Growth stage

• Improve product quality, add new features, and improve styling

• Add new models and flanker products• Enter new market segments• Increase distribution coverage• Shift from product-awareness advertising to

product-preference advertising• Lower prices to attract the next layer of price-

sensitive buyers

Page 18: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-18

Marketing Strategy: Maturity stage

• Phases :

a.Growth- sales growth rate starts to decline

b.Stable - sales flatten

c.Decaying maturity - absolute level of sales starts to decline

Page 19: Brand Positioning by Kotler (2)

Marketing Strategy: Maturity stage

• find niches

• engage in frequent markdowns

• increase advertising and trade and consumer promotion.

• increase R&D budgets to develop product improvements and line extensions

• make deals to supply private brands.

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-19

Page 20: Brand Positioning by Kotler (2)

Marketing Strategy: Maturity stage

• Dominating the industry are a few giant firms-perhaps a quality leader, a service leader, and a cost leader and surrounding these dominant firms is a multitude of market nichers.

• The issue facing a firm in a mature market is whether to struggle to become one of the "big three" and achieve profits through high volume and low cost, or to pursue a niching strategy and achieve profits through low volume and a high margin.

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-20

Page 21: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-21

Product Modifications

• Quality improvements

• Feature improvements

• Style improvements

Page 22: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-22

Marketing Program Modifications

• Prices

• Distribution

• Advertising

• Sales promotion

• Services

Page 23: Brand Positioning by Kotler (2)

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-23

Market Modification

• Convert nonusers• Enter new market segments• Attract competitors’ customers• Have consumers use the product on

more occasions• Have consumers use more of the

product on each occasion• Have consumers use the product in

new ways

Page 24: Brand Positioning by Kotler (2)

Marketing Strategy: Decline stage• Sales decline for a number of reasons,

including technological advances, shifts in consumer tastes, and increased domestic and foreign competition.

• The company should decide whether to retain or probably sell it to another firm. If the company can't find any buyers, it must decide whether to liquidate the brand quickly or slowly. It must also decide on how much inventory and service to maintain for past customers.

Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 10-24