8/27/2015 HIGHLY SENSITIVE & CONFIDENTIAL 1

Bradford Airport Logistics

Logistics Benefits & Best Practices Summary for:

ACI Commercial Forum - Panama

AMIS™ Airport Material Intelligence System

8/27/2015 HIGHLY SENSITIVE & CONFIDENTIAL 2

What Is CRDC?

Desirable Truck Traffic

All Truck Routed to

Centralized Dock

Operations Center

No Freight Truck Entry

Desirable Truck

Traffic

No Freight Truck Entry

No Freight Truck Entry

Des

irabl

e Tr

uck

Traf

fic

No Freight Truck Entry

Desirable Truck Traffic

Proposed Delivery Truck Route to Sensitive Airport Operation Centers

No Freight Truck Entry

From

I-45Current Delivery Truck Route to

Sensitive Airport Operation Centers

All terminal bound delivery trucks are diverted to a secure central facility where material is received, inspected, and held for a consolidated

and highly timed distribution to end-users.

(After CRDC) (Before CRDC )

CRDC is a Best Practice!

Reduces Cost and Increases Revenue

1. Save Multi-Million Dollars in Capital Spend for Back-of-House Infrastructure

2. Increases Airport Concession Revenue (Revenue per Enplanement - RPE)

3. Consolidated End User Deliveries

4. Reduces Cost for Delivery Cycle (60%- 80%)

5. Stops Duplication in Logistics Labor and Equipment

6. One Central Security Inspection Point

7. Creates Cost Efficient Recycling and Sustainability Initiatives

8/27/2015 3 HIGHLY SENSITIVE & CONFIDENTIAL

Why CRDC is a Best Practice!

8/27/2015 HIGHLY SENSITIVE & CONFIDENTIAL 4 HIGHLY SENSITIVE & CONFIDENTIAL 8/27/2015 HIGHLY SENSITIVE & CONFIDENTIAL

Reduces Cost and Increases Revenue

Lost Sales Opportunities

Inefficient & Costly Delivery Practices

Reduced $90 Million Capital Spend &

Created More Retail Space for Revenue! ~ Detroit Wayne County International Airport

8/27/2015 HIGHLY SENSITIVE & CONFIDENTIAL 5

Do you see any issues?

z Heavy traffic and wear on floor

z 2 individuals took over 2 hours moving $350 of product or 16% of value.

z Passengers follow material on moving walkway.

z Stocking occurs in front of travelers. Should not be permissible…

Undesired State of Operations?

Improves Airport Quality Ratings

1. Streamlines and Standardizes the Entire Logistical Processes

2. Highly Timed Logistics Operations

3. Relatively Invisible for a More Pleasant Shopping Experience

4. Concessions Staff Can Devote More Time to the Shopper

5. Enables Flawless Services Due to Real-Time Technology Controls

6. Facilitates Continuous Improvement Initiatives

8/27/2015 6 HIGHLY SENSITIVE & CONFIDENTIAL

Why CRDC is a Best Practice!

8/27/2015 HIGHLY SENSITIVE & CONFIDENTIAL 7

Undesired State of Operations?

z Duty Free (Left) z 3 Way Intersection z ATM (Right) z Pallet Jack z Polished Floor z Supplier (left back) z Restaurant Manager (left back) z 7 Passengers

z Wendy’s Material -(Unsightly & Interfering)

Do you see any issues?

8/27/2015 HIGHLY SENSITIVE & CONFIDENTIAL 8

Do you see any issues?

Material delivered in peek terminal traffic.

Food product left out for 50 min.

Pallet Jack Used

Material sat for 30 minutes

Passenger impact

Should not be permissible…

Lost Sales & Poor Customer Service?

Strengthens Security, Health, & Safety

1. Establishes Layers of High Security at No Added Cost

2. Allows for Real-time Command & Control

3. Intelligent Management of Security Threats and Breach Investigations

4. Immediate Isolation and Containment Capability

5. 100% Compliance to Food Safety Regulations

8/27/2015 9 HIGHLY SENSITIVE & CONFIDENTIAL

Why CRDC is a Best Practice!

8/27/2015 HIGHLY SENSITIVE & CONFIDENTIAL 10

Curbside & Airside Threats?

TRUCKS PARCEL CARRIERS

VANS

Curbside Inter-Terminal

Passenger Screened Airside

Facility Proximity Aircraft Proximity

Terminal Bound Material Deliveries

8/27/2015 11 8/27/2015 HIGHLY SENSITIVE & CONFIDENTIAL

HACCP Compliance Limit Eggs &

Refrigerated Goods

Unsafe Pallet in Passenger Proximity

Undesired State of Operations?

Improve Health & Safety

Food left outside more than one hour

(Non HACCP Compliant)

12

Undesired State of Operations?

HIGHLY SENSITIVE & CONFIDENTIAL

Unsightly Docks & Hallways (Safety)

Unchained Live CO2

Improve Health & Safety

8/27/2015 HIGHLY SENSITIVE & CONFIDENTIAL 13

Bradford Airport Logistics Mission

“Relentlessly Innovate our Operations to be the

Benchmark Leader for the Global Aviation Industry in

cost efficiency, safety, security, and sustainability.”

“Helping Airports Run Great”

Thank You for This Opportunity!

CRDC is a Best Practice!