ABOUT ICEGEN

METHODOLGY

TRANSITION TOOL

KITSERVICE OFFERINGS

FINANCIAL MANAGEMENT

SERVICETRANSACTION MANAGEMENT

PREMEDI

AWHY

ICEGEN ?

ABOUT ICEGEN

• ICEGEN is a pioneer of the new generation of business process outsourcing solutions, characterized by industry-specific, real-time, judgment-dependent services that support core functions of our clients

• The work we provide is minute-to-minute and at the heart of what our end-customers, the bankers,lawyers, consultants, accountants, procurement officials, printers and senior executives, depend on to get their own work done

• We have over 100 professionals working on-site in NY, London and Frankfurt in leading professional service firms and corporates complementing our strong offshore

contingent, supported by implementation and content experts, making our hybrid onshore/offshore model global in scope and scale

ABOUT ICEGEN

SERVICE LINES

Financial Management Services Information Management

Premedia

Methodology

• ICEGEN follows service delivery model which is a robustly defined framework to manage the complete BPO process migration and transition management. This proven service transfer platform is designed to ensure process integrity and minimize inherent migration risks.

• The model includes a tried and tested transition toolkit to support transition management by ensuring that there is a documented methodology with formats, tools, guidelines, and past learning in place to aid the transition team in de-risking the transition of the consumer’s processes and reducing the pain to migration as much as possible.

• A coordinated project management system captures client documentation and incorporates an extensive knowledge base that assists the transition management team in understanding, duplicating and migrating mission critical business processes.

• Our service delivery model encompasses multiple processes and methodologies to take the surprise out of the projects and to do a smooth transition management

for our customers.

Methodology

Transition Tool kit

Assessment

Build the case And Ready

the organization for Business

process Offshoring.

Transition Tool kit

Engagement Management skills

Transition

Migrate the processes

after Mapping

processes, Creating

technology, Infrastructure

And training resources.

Parallel Run

Phase out the process

at the client and put in place

measures for ongoing tracking and monitoring.

Steady state

Manage the process in steady

state- Ensure continuity

and continuous Quality and

process Improvement.

Service Offerings

Service Offerings

• We offer integrated solutions for a wide range of remote processing applications including Business process outsourcing, technical support and knowledge services. Our BPO portfolio includes end-to-end solutions across spectrum of services.

Industry SpecificServices

Medical formsProcessing

Insurance claimsProcessing

Mortgage claimsProcessing

DocumentManagement

PaymentServices

Check Processing

Credit / Debit Card Processing

Finance &Accounting Services

Billing Services

Accounts Payable/Receivable

General Accounting

Knowledge Services

Data Analysis

Data Mining

Data Management

Financial Management Services

• Development of customized database and accounting application interfaces for data gathering and

transmission • Analysis of financial statements including disclosures

in footnotes, fund accounting in private equity arena,

modeling, valuation, data extraction and manipulation

DecisionSupport

• Corporate Analytics• Financial Analysis & Modeling• Fund Valuation

TransactionProcessing

ExternalReporting &Compliance

• Data entry of incoming invoices, statements of bank accounts, wages, loans, leasing contracts, rents, etc.

• Treasury services

• Billing• Reconciliation• Receivable/ Payables

• Legal Reporting• Contract Vetting• Statutory Reporting• Regulatory Reporting

• Customized P&L accounts, balance sheets and other standard accounting reports

• Yearly and quarterly balance sheetsand accounts in statutory formats

Financial Management Services

Research & Analytics

Application of domainexpertise to drawconclusions and makerecommendations

Analyse

• Market research SWOTs• Forecasting and data modeling• Data analytics

• EquityResearch

• FinancialAnalytics

Synthesise

Search

Creation of customizedresearch deliverablesbased on synthesis ofsecondary information

• Company, industry, market and geographic profiles

• Competitive intelligence

• BusinessInformation

Services

Effective use of dataresources, tools andmethods to obtainspecific secondaryinformation

• Tailored newsruns• Sales and marketing target lists• “Pick and pull” research reports• SEC filings and annual reports• Database population

• DatabaseResearch/

MiningServices

Transaction Management

Electronic Content Services

InformationRetrieval

TransactionProcessing

WebPublishing

• Scan/convert/OCR

• Index/code/profile

• Structure information for more effective retrieval through specialized database system and knowledge Management repository

• Data entry

• Analysis/adjudication

• Extract, synthesize data/information for subsequent processing

• Standardized mark-up/tagging

• Repurposing

• Structure information for electronic access, submission or processing

Premedia

Studio and Design Services

Print Designand

Production

CreativeServices

• Brochures, marketing material advertising, catalogue, publication design

• 3D, architectural renderings, multimedia presentations, video editing/dubbing• Road shows• Conferences

Software Expertise

• PC/Macintosh• Quark XPress/ Adobe PageMaker/In Design• Photoshop• Adobe Illustrator/CorelDraw• PowerPoint• Macromedia Flash/Director• 3D Studio Max/Maya

EDGAR, Composition & Prepress Services

• Preflight• Image manipulation and retouching• Color correction• Soft proofing• Assembly• Imposition• Print-ready PDF

• Job planning• Template design• Style sheet development• Composition/Alterations• Graphics, charts, tables• Write backs

• ASCII conversions• HTML conversions• SEC Filing• Read backs

EDGAR

Composition

Prepress

Desktop Publishing Services

• Reprographics/digital printing

• Document conversion (scanning)

• The creation of mostly PowerPoint presentations for conferences, road shows and related events

• Use of animation and other creative channels is common

• Creation of pitch books and related documents• Creation, editing and formatting of documents such as investment committee memoranda, letters, agreements, prospectuses, financial reports, statements etc.• Template-driven workflow environment• Complex data, time sensitive environment

Publishing

ElectronicMedia

Production

Why ICEGEN ?

• At ICEGEN , we have proven processes that , together with our domain expertise , ensure that there is a smooth transfer of knowledge from your team to ours.

• Be it changes in specifications or the ability to scale, at ICEGEN our change and configuration management processes help us stay on top of dynamic consumer needs.

• We have robust processes in place to ensure business continuity. These include contingency plans for systems, communications and protection of critical data.

• Clients derive continuous economic and productivity benefits through our long term commitments.

• We consciously provide Labor cost , Skill and Technology arbitrage.

• We follow a structured approach to outsourcing to help us assess, analyze, and arrive at optimal outsourcing solution. We have a consistent track record of solid execution that has helped us build credibility and provided us with a clear differentiation in the market place.

• ICEGEN maintains highest quality standards through adoption of best practices, established models and methodologies and an uncompromising approach to ensuring excellence in delivery.

• Financial stability to underpin daily ongoing operations.

Why ICEGEN ?