bp amoco finland team 8: training
DESCRIPTION
BP AMOCO FINLAND TEAM 8: TRAINING. Mirkka Aho Päivi Korhonen Riikka Tapaninaho Tomi Tuovinen Toni Olkkonen. AGENDA. Continuos training process General training objectives Orientation packet Training objectives and methods for various management levels Internship program - PowerPoint PPT PresentationTRANSCRIPT
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BP AMOCO FINLANDTEAM 8: TRAINING
Mirkka Aho
Päivi Korhonen
Riikka Tapaninaho
Tomi Tuovinen
Toni Olkkonen
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AGENDA• Continuos training process• General training objectives• Orientation packet• Training objectives and methods for various
management levels• Internship program• Management trainee program• Franchisees• Training in Baltics and Russia• Training schedule• Conclusion
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CONTINUOUS TRAINING PROCESS
NEEDS
ASSESSMENT
TRAINING
PROGRAMEVALUATION
FEEDBACK
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CONTINUOUS TRAINING PROCESS
• HR department and managers scan the workforce and identify training needs
• Objective: Balancing individual KSA’s and organizational needs and goals!
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GENERAL TRAINING OBJECTIVES
• Loyalty to the organization• Increased productivity and profitability• Improved working environment and employee
morale
• Career advancement and development
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ORIENTATION PACKET
• Copy of specific job goals and descriptions• List of training opportunities• Copy of policy handbook• Current Organization Chart• List of key terms unique to the industry, company
and/or job• List of employee benefits
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LEVELS OF TRAINING
• Top management • Regional managers• Facility managers• Assistant facility managers• Internship/Management trainee program
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TOP MANAGEMENT TRAINING PROGRAM
• Preliminary orientation session in the UK HQ
– Objectives:• Creating common corporate culture and
internalizing policies and procedures• Building internal relationships• Easy information flow and communication
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Continuous training:– Training in Finland by the HR department,
consultants used when needed
Methods:– Seminars and conferences– Computer based training (internet)– Weekly video conferences with the UK
headquarters– Crisis management and conflict resolution– Understanding Russian and Baltic business
practices, environment and culture
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REGIONAL MANAGERTRAINING PROGRAM
• Preliminary orientation period in UK HQ– Objectives:
• Creating corporate culture, policies and procedures
• Enhancing leadership and communication skills
• Building positive organizational atmosphere
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Continuous training:– Training in Finland by the HR department,
consultants used when needed
Methods:– Off the job: Coaching, staff meetings, Action
learning– On the job: Case study, seminars
• •
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FACILITY MANAGEMENT TRAINING PROGRAM
• Orientation in Finland– Objectives:
• Corporate Culture policies and procedures• Franchisee relations• Quality control management• Technological advancement• Leadership skills
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Continuous training:– Training by the HR department, consultants
used when neededMethods:– Coaching by regional management– Staff meetings– Computer based training – Technological advancement
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ASSISTANT FACILITY MANAGERS
Orientation objectives:– Corporate culture, policies and procedures– Franchisee relations– Team work– Quality controlContinuous training by:– HR department and facility managersMethods:– Job rotation– Mentoring by the facility manager
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CAREER DEVELOPMENT
• Partnership training with universities– BBA– MBA
• BPAMOCO Finland encourages personal development– Study leaves– Study-work schedules– Financial assistance
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INTERNSHIPS• Objective:
– To create a recruitment pool for future employees
• Methods: – On the job learning, mentoring, coaching
• Provided for students• 3 – 6 months in length • Better opportunity to enter the company in the
future
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MANAGEMENT TRAINEE PROGRAMS
• Objectives:– Develop management abilities and knowledge
in practice– Partnerships with polytechnics and universities – Opportunity to enter the management level after
the completion of the traineeship• Methods:
– Job rotation, monthly meetings with other trainees, case studies and in-class training
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FRANCHISEES
• No particular training provided by BPAmoco
• Orientation packet custom designed to franchisees explaining BPAmoco’s policies and procedures
• Regular meetings with facility managers
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BALTICS AND RUSSIA
• Experienced managers, trained in Finland, start the expansion in Russia and the Baltic region– Russian HR department trained in Finland
• Similar training programs held in Russia and the Baltic region
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CONCLUSION
BP Amoco Finland realizes the importance of the continually monitoring employees’ knowledge, skills and abilities in order to meet organizational goals and encourages employee career development.
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THANK YOU!