boundary spanning leadership slideshare

Boundary-Spanning Leadership

March 25, 2015

by

Kelly Trusty, Ph.D.


Our learning path

• Definition of leadership

• Definition of boundary-spanning leadership - WHAT

• Importance of boundary spanning leadership – WHY

• Strategies to build boundary spanning skills – HOW

• Practice boundary spanning skills

• Questions & comments

Leadership – A Definition

Leadership is a process whereby an individual influences a group of individuals

to achieve a common goal.

Leader

Followers

Leadership KSAs

Goal

Adapted from Northouse, P. (2013). Leadership: Theory and practice (6th Ed.). Thousand Oaks, CA: Sage, p. 5, 7

Skills leaders need at every level

Zenger, J. & Folkman, J. (2014). The skills leaders need at every level [weblog]. Retrieved from the Harvard Business Review website, https://hbr.org/2014/07/the-skills-leaders-need-at-every-level/

https://hbr.org/2014/07/the-skills-leaders-need-at-every-level/

Leadership KSAs

What a leader does with the skills

Leader

Followers

GoalDirection

AlignmentCommitment

Adapted from Northouse, P. (2013). Leadership: Theory and practice (6th Ed.). Thousand Oaks, CA: Sage, p. 7


Boundary-spanning leadership – the capability to create direction, alignment and commitment across boundaries in service of a higher vision or goal.

Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf , p. 4

WHAT?

http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf

Boundary-Spanning LeadershipExamples

• Intel, Microsoft & Cisco Systems – technology solutions

• Coca-Cola & Heinz – more sustainable containers

• AirBnB & Vayable – local lodging and personalized tourism

• State Farm & Ford – safe driver discounts through technology

• NASA & Lego – “real life” STEM education programs.

• Society for Arts & Technology & Hospital Saint Justine – using sensory scenes to help with healing

Turira, T. & Cros, S. (2013) Co-business: 50 examples of business collaboration. Retrieved from Co-Society website, http://www.co-society.com/wp-content/uploads/CO_business_2013.pdf

WHAT?



WHAT?



• In nature, where two ecosystems meet is where you have the most diversity in new life forms.

• “Today’s business landscape requires leaders to bridge boundaries to tap the innovative outcomes that lie at the intersection of groups working together”


http://deepgreenpermaculture.com/permaculture/permaculture-design-principles/10-edge-effect/

WHY?


http://deepgreenpermaculture.com/permaculture/permaculture-design-principles/10-edge-effect/

• The “Edge Effect” – synergy of diverse ideas that breeds innovation; a precondition of collective creativity

The “Edge Effect”: The Place Where Innovation Happenshttps://www.youtube.com/watch?v=aoGUdPsOM2M

• “High performing managers stand out from their peers in the ability to “tap large, diversified networks that are rich and experience and span organizational boundaries”



WHY?

https://www.youtube.com/watch?v=aoGUdPsOM2M



• Why is boundary spanning important?

• Taps into diverse expertise and perspectives

• Creates synergy

• Reduces costs and risks because they are shared

• Increases potential for innovation

• What do we get if we don’t span boundaries?

• Organizational silos

• Stuck thinking/one right way

• Groupthink/loss of independence

• Lack of innovation

WHY?

• 97% of senior leaders feel boundary spanning is an important leadership skill

• 91% of middle managers feel it is important

• Only 43% of ground floor leaders feel it is necessary.


Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf , pp. 5, 11

WHY?



http://www.clker.com/clipart-bottleneck-effect-3.html

WHY?


“The transition from entry to middle to senior level leadership positions requires a transformational shift from holding a team or functional perspective to an approach of perceiving a team or function within the broader aims of the organizational strategy or vision”


WHY?


• Nexus Effect

• Nexus – a meeting place across boundaries

• Effect – collaboration across boundaries that produces direction, alignment and commitment

• Collaboration across functions

• Empowering employees at all levels

• Developing cross-organizational learning capabilities

Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf , pp. 20-21




Linda Hill: How to Manage for Collective Creativityhttps://www.ted.com/talks/linda_hill_how_to_manage_for_collective_creativity

“Innovation is a journey. It's a type of collaborative problem solving, usually among people who have different expertise and different points of view…”

“…Leadership is the secret sauce that creates the space where people are willing and able to work together across boundaries.”

https://www.ted.com/talks/linda_hill_how_to_manage_for_collective_creativity


• Leaders need to

• Broaden their perspectives

• Practice new collaborative skills

• Develop behaviors needed to foster cross-organizational innovation and transformation

The most important characteristic of a boundary-spanning leader:

CREDIBILITY

Credibility = character + competence

Linden, R. (2010). Leading across boundaries. San Francisco, CA: Jossey Bass. , p. 60

Linden, R. (2010). Leading across boundaries. San Francisco, CA: Jossey Bass. , pp. 60-70

Start Becoming a Boundary-Spanner!

Ten Ways to Build Credibility1. Share accurate information2. Set aside time to get to know people3. Take a personal interest4. Be an excellent listener5. Model openness: use self-disclosure6. Honor commitments7. Build the partnership in chunks/take small steps8. Offer help during a crisis9. Engage in learning together10.Earn trust by sharing credit, keeping confidences,

and being trustworthy

What two things could you do today to improve your Boundary Spanning Skills?

Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf

Start Becoming a Boundary-Spanner!


ReferencesThe Aspen Institute (2014). The “Edge Effect”: The place where innovation happens – a discussion with Yo-Yo Ma. [video]. Retrieved from https://www.youtube.com/watch?v=aoGUdPsOM2M

Hill, L. (2014). How to manage for collective creativity. [video] Retrieved from https://www.ted.com/talks/linda_hill_how_to_manage_for_collective_creativity.

Linden, R. (2010). Leading across boundaries. San Francisco, CA: Jossey Bass.

Northouse, P. (2013). Leadership: Theory and Practice. Thousand Oaks, CA: Sage.

Turira, T. & Cros, S. (2013) Co-business: 50 examples of business collaboration. Retrieved from Co-Society website, http://www.co-society.com/wp-content/uploads/CO_business_2013.pdf

Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf

Zenger, J. & Folkman, J. (2014). The skills leaders need at every level [weblog]. Retrieved from the Harvard Business Review website, https://hbr.org/2014/07/the-skills-leaders-need-at-every-level/

For Further StudyInsead Knowledge (2014). How Innovative Companies Collaborate. Retrieved from the Forbes website, http://www.forbes.com/sites/insead/2014/01/08/how-innovative-companies-collaborate/2/

Ito, J. (2011) "Innovation in Open Networks and the Media Lab“ [video]. From O’Reilly YouTube Station, https://www.youtube.com/watch?v=NEDHjuTUeXs

Wild, S. (2014) Companies that collaborate will ride on rocket powered roller skates. [weblog] Retrieved from http://simonwild.me/2014/03/13/collaboration-will-overcome-apathy/

Keppel-Palmer, N. (2012). In innovation today, the smartest companies collaborate with enemies. Retrieved from the Fast Company website, http://www.fastcodesign.com/1669718/in-innovation-today-the-smartest-companies-collaborate-with-enemies

Thank you.

Kelly Trusty, Ph.D.@KellyTrusty

kellytrusty.com

boundary spanning leadership slideshare

Leadership & Management