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TRANSCRIPT
RESOURCES DIRECTORY
2011 Edition
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CLINICS AND HOSPITALS 5
TABLE OF CONTENT
MS Clinics Centre hospitalier de l’université de Montréal Maisonneuve-Rosemont Hospital Montreal Island & Laval Montreal Neurological Institute
CSSS Jeanne-Mance – Downtown day center
Cegep@Distance Centre Champagnat (CSDM) Centre for Administering Rehabilitation and Employment Services (IAM Cares) L'Étape Mode d'emploi: specialized human resources centre Téluq
Bell Canada Chrysler, Ford, GM, Honda Canada Metropolitan Montreal Independent living resource centre MIRA Foundation
Régie des rentes du Québec (RRQ)
Agence de santé et de services sociaux de Montréal—Material services Pharmaceutical Companies’ Information Lines Régie de l'assurance maladie du Québec (RAMQ) (See also the Centre de réadaptation Lucie-Bruneau and the Constance-Lethbridge Rehabilitation Centre)
Fédération des coopératives d'habitation intermunicipale du Montréal métropolitain (FECHIMM) Maison Evelyn Opal inc.
EDUCATION AND EMPLOYMENT 7
EQUIPMENT AND SERVICES FOR INDEPENDENT LIVING 12
FINANCIAL ASSISTANCE 15
HEALTH 16
HOUSING 19
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TABLE OF CONTENT
LEGAL SERVICES 22
MEALS ASSISTANCE 30
MULTIPLE SCLEROSIS 31
REHABILITATION CENTRES 35
SPORTS AND RECREATION 37
HOUSING 19
Propulsion Société Logique inc. (See also Centre de réadaptation Lucie-Bruneau) Au bas de l’échelle The Community Legal Centre of Montreal (Legal aid) Centre d’assistance et d’accompagnement pour les plaintes de l’Île de Montréal (CAAP) Commission des normes du travail Ex æquo Front d’action populaire en réaménagement urbain (FRAPRU) Organisation d’aide aux sans-emploi (ODAS) Organisation populaire des droits sociaux de la région de Montréal (OPDS) Regroupement des comités logement et des associations de locataires du Québec (RCLALQ) Quebec Collective Kitchens Association
Multiple Sclerosis Society of Canada, National Office Multiple Sclerosis Society of Canada, Quebec Division Multiple Sclerosis Society of Canada, Lakeshore Chapter Multiple Sclerosis Society of Canada, Montreal Chapter West Island Multiple Sclerosis Self-Help Group Other organisations
Association sclérose en plaques - Est de Montréal Centre de réadaptation Lucie-Bruneau Constance-Lethbridge Rehabilitation Centre AlterGo
Association de loisirs des personnes handicapées physiques de Pointe-aux-Trembles et de l'est de Montréal (ALPHA) Biblio-courrier Centre d’intégration à la vie active pour personnes vivant avec un handicap physique (CIVA) Kéroul La Magnétothèque Taoist Tai Chi Society of Canada Viomax (See also the Centre de réadaptation Lucie-Bruneau)
Applied Psychology Centre at Concordia University Centre de relation d’aide de Montréal Centre St-Pierre Crisis Centres Famille Nouvelle Information and Referral Centre of Greater Montreal McGill Psychoeducation and Counselling Clinic Multi-Ethnic Association for the Integration of Persons with Disabilities Office des personnes handicapées du Québec (OPHQ) Promotion intervention en milieu ouvert inc. (PIMO) Regroupement des aidantes et aidants naturel(le)s de Montréal Tél-Aide
Association des propriétaires d’autobus du Québec (APAQ) Regroupement des usagers du transport adapté et accessible de l’île de Montréal (RUTA) Société de l'assurance automobile du Québec (SAAQ) STM Paratransit Service
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SUPPORT AND SERVICES 44
TABLE OF CONTENT
TRANSPORTATION 55
SPORTS AND RECREATION 37
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CLINICS AND HOSPITALS
CENTRE HOSPITALIER DE L’UNIVERSITÉ DE MONTRÉAL (CHUM) - NOTRE-DAME CAMPUS 1560 Sherbrooke Street East 3rd Deschamps Pavillion, Door GR-1170 Montreal, Quebec H2L 4M1 Telephone: 514-890-8212 Fax: 514-412-7668 MAISONNEUVE-ROSEMONT HOSPITAL Centre de soins ambulatoires 5415 L’Assomption Boulevard, 1rst floor Montreal, Quebec H1T 2M4 Telephone: 514-252-3400 Fax: 514-252-3511 MONTREAL ISLAND & LAVAL 5855 Gouin Boulevard West, Suite 203 Montreal, Quebec H4J 1E5 Telephone: 514-331-7884 Fax: 514-331-8005 MONTREAL NEUROLOGICAL INSTITUTE 3801 University Street, Room 267 Montreal, Quebec H3A 2B4 Telephone: 514-398-1931 Fax: 514-398-7454
MULTIPLE SCLEROSIS CLINICS
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CLINICS AND HOSPITALS
MONTREAL DOWNTOWN DAY CENTRE 66 René-Lévesque Boulevard East Montreal, Quebec H2X 1N3 (Entrance: 1101 Saint-Dominique Street) Telephone: 514-861-9331, ext. 302 Fax: 514-861-5960 Clientele: - Adults with MS who live at home and are losing their independence Services: - Physical exercises - Relaxation - Health services - Different activities (expression, stimulation, recreation, arts and crafts) - Information and prevention sessions - Lunch - Barber and hairdresser - Massage therapy - Foot care N.B.: - Contact your CLSC for referrals
CSSS JEANNE-MANCE
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EDUCATION & EMPLOYMENT
P.O. Box 1000, Rosemont Branch Montreal, Quebec H1X 3M6 Telephone: 514-864-6464 Toll-free: 1-800-665-6400 Fax: 514-864-6400 Email: [email protected] Website: www.cegepadistance.ca/en Clientele: - People who are 18 years of age and older Services: - Recognized quality distance education courses - Year-round registration - Consultation and analysis of school record - Tutoring available during studies N.B.: - Possibility of financial assistance - Studies leading to a DEC or an AEC
CEGEP @ DISTANCE
CENTRE CHAMPAGNAT (CSDM) 5017 Saint-Hubert Street Montreal, Quebec H2J 2X9 Telephone: 514-350-8060 Fax: 514-350-8813 TTD: 514-596-3344 Email: [email protected] Website: www.csdm.qc.ca/champagnat (In French only)
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EDUCATION AND EMPLOYMENT
Clientele: - Adults with disabilities Services: - Guidance, assistance, referral - Career counselling - Integration support - Academic assistance - Social integration training - Distance education - Literacy N.B.: - Parking available - Accessible premises
CENTRE FOR ADMINISTERING REHABILITATION AND EMPLOYMENT CENTRE
IAM CARES 750 Marcel-Laurin Boulevard, Suite 450 Ville Saint-Laurent, Quebec H4M 2M4 Telephone: 514-744-2944 TTD*: 514-744-2613 Fax: 514-744-5711 Email: [email protected] Website: www.aimcroitqc.org Clientele: - People with physical or sensory disabilities
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EDUCATION AND EMPLOYMENT
Services: - Job search for people with disabilities - Job searching techniques (preparation of résumés, etc.) - Individual counsellors - Bank of employers - Trial period and follow-up - Support *TDD: Telecommunications Device for the Deaf
L'ÉTAPE
1001 De Maisonneuve Boulevard East, Suite 527 Montreal, Quebec H2L 4P9 Telephone: 514-526-0887 TTD*: 514-526-6126 Fax: 514-527-1028 E-mail: [email protected] Website: www.letape.org (in French only) Clientele: - People with physical or sensory disabilities Services: - Individual counselling, customized approach according to needs - Assessment of employability, of tasks and of adapting to work - Job search assistance - Government grant programs - Possibility of a paid internship
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EDUCATION AND EMPLOYMENT
- Follow-up after hiring - Job maintenance support - Guidance N.B.: - Free services - Services available in English, French or sign language *TDD: Telecommunications Device for the Deaf
MODE D'EMPLOI ASSOCIATION DES PARAPLÉGIQUES SPECIALISED HUMAN RESOURCES CENTRE 6020 Jean-Talon Street, Suite 400 Montreal, Quebec H1S 3B1 Telephone: 514-341-7272 Fax: 514-341-8884 Email: [email protected] Website: www.paraquad.qc.ca Clientele: - Disabled people with a physical or neurological disability seeking employment Services: - Documentation centre - Orientation - Academic and occupational information - Preparation of résumés - Counselling - Job search strategies - Job search on the Internet
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EDUCATION AND EMPLOYMENT
- Bank of employers - Internships N.B.: - Free services available in English and French
TÉLUQ TÉLÉ-UNIVERSITÉ DU QUÉBEC 455 Du Parvis Street Quebec, Quebec G1K 9H5 Telephone: 1-888-843-4333 Fax: 418-657-2094 Website: www.teluq.uquebec.ca (in French only) Clientele: - Adults Services: - Distance education courses - Preliminary analysis of academic background - 65 programs (undergraduate and postgraduate university degrees) - 300 courses including 40 on-line courses in several fields - Free assistance and information N.B.: - Registration is done by mail only.
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EQUIPMENT AND SERVICES FOR INDEPENDENT LIVING
SPECIAL NEEDS CENTER 600 Jean Talon Street East, 3rd floor Jean-Talon East Tower, Suite 311 Montreal, Quebec H2R 3A9 Telephone: 1-800-268-9243 TDD*: 1-800-361-6476 Clientele: - Disabled people Services: - Telephone device adaptation services - Free directory assistance and dialling services N.B.: - A medical certificate is required *TDD: Telecommunications Device for the Deaf
BELL CANADA
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EQUIPMENT AND SERVICES FOR INDEPENDENT LIVING
CHRYSLER, FORD, GM, HONDA CANADA CHRYSLER CANADA Financial Assistance Program Toll-free: 1-800-265-6908 FORD CANADA Mobility Plus Program Toll-free: 1-800-565-8985 Website: www.nmeda.org GM CANADA Mobility Plus Program Toll-free: 1-800-463-7483 HONDA CANADA Toll-free: 1-888-946-6329 Clientele: - People with disabilities Service: - Refund of costs incurred in adapting a new vehicle N.B.: - Medical certificate and bill must be given to the car dealership
METROPOLITAN MONTREAL INDEPEDENCE LIVING RESOURCE CENTER
1355 René-Lévesque Boulevard West, Studio 3 Montreal, Quebec H3G 1T3
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EQUIPMENT AND SERVICES FOR INDEPENDENT LIVING
Telephone: 514-288-1177 Fax: 514-288-7377 E-mail: [email protected] Website: www.crvamm.org Clientele: - Managed by and for English and French speaking indi-viduals with any kind of incapacity Services: - Information, references and support by peers - Help provided with the development of independent living and individual rights protection abilities
MIRA FOUNDATION 1820 Rural Route North-West Sainte-Madeleine, Quebec J0H 1S0 Telephone: 450-795-3725 Fax: 450-795-3789 Website: www.mira.ca Clientele: - People with disabilities Services: - Provides guide dogs for the blind and service dogs for people with physical disabilities - Free services available in English and French
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FINANCIAL ASSISTANCE
1055 René-Lévesque Boulevard East, 4th Floor P.O. Box 1055, Station C Montreal, Quebec G1K 7S9 Telephone: 514-873-2433 Toll-free: 1-800-463-5185 Fax: 1-800-265-9624 Website: www.rrq.gouv.qc.ca/en Clientele: - Disabled people - People with impaired mobility Eligibility requirements: - People under the age of 65 who are not receiving any pension income but who have sufficiently contributed to the pension plan and have been declared disabled by the Régie des rentes du Québec Criteria to be considered disabled: - Under the age of 60: inability to carry out an income-earning activity on a regular basis, for an indefinite pe-riod of time - Between the ages of 60 and 65: inability to hold down, on a regular basis, at the paid employment held at the time of termination of employment N.B.: - Applicants must fill out a form (Application for a Disability Pension) and provide a Medical report.
RÉGIE DES RENTES DU QUÉBEC (RRQ)
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HEALTH
AGENCE DE LA SANTÉ ET DES SERVICES SOCIAUX DE MONTRÉAL—MATERIAL SERVICES
3725 Saint-Denis Street Montreal, Quebec H2X 3L9 Telephone: 514-286-6500, ext. 5633 Fax: 514-286-6548 Website: www.santemontreal.qc.ca/En/index.html Clientele: - All residents of the City of Montreal who are legally considered to be disabled Services: - Funds available to finance certain technical aids needed to carry out daily and household activities - Certain supplies required for incontinence problems* Conditions: - The requested equipment/supplies must be recom-mended by a healthcare professional working in the public system and the user must not be eligible for any other financing program - Eligible clientele lives at home or in family-type accommodations on the City of Montreal territory N.B.: *Special form to be filled out and sent to the Agency with quotations from two different suppliers
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HEALTH
PHARMACEUTICAL COMPANIES INFORMATION LINES
BAYER HEALTHCARE (Betaseron®) MS PATHWAYS Toll-free: 1-800-977-2770 Website: www.mspathways.ca BIOGEN IDEC (Avonex®) MS ALLIANCE Toll-free: 1-888-456-2263 EMD SERONO (Rebif®) MULTIPLE SUPPORT PROGRAM Toll-free: 1-877-777-3243 (English) 1-888-677-3243 (French) TEVA NEUROSCIENCE (Copaxone®) SHARED SOLUTIONS® Toll-free: 1-800-283-0034 Webiste: www.mswatch.ca
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HEALTH
RÉGIE DE L'ASSURANCE MALADIE DU QUÉBEC (RAMQ)
Devices That Compensate for Physical Deficiencies Program 425 De Maisonneuve Boulevard West, 3rd floor Montreal, Quebec H3A 3G5 Telephone: 514-864-3411 Toll-free: 1-800 561-9749 TDD*: 1-800-361-3939 Fax: 514-864-9922 Website: www.ramq.gouv.qc.ca/index_en.shtml Clientele: - Persons insured under the Québec Health Insurance Plan who have a physical deficiency Services: - Financing of the purchase, adjustment, replacement, repair and, in certain cases, adaptation of walking aids, standing aids, locomotor assists and posture assists as well as their components, supplements and accesso-ries; - Financing of the purchase, adjustment, replacement and repair of orthotics and prosthetics; - Visual aids program. N.B.: - Valid health insurance card, prescription from a public institution or a private laboratory authorized by the Régie *TDD: Telecommunications Device for the Deaf
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FÉDÉRATION DES COOPÉRATIVES D'HABITATION INTERMUNICIPALE DU MONTRÉAL MÉTROPOLITAIN (FECHIMM)
HOUSING
3155 Hochelaga Street, Suite 202 Montreal, Quebec H1W 1G4 Telephone: 514-843-6929 Fax: 514-843-5241 Clientele: - Housing co-ops - Anyone interested in living in a co-operative housing Services: - Information provided to the public - List of co-ops (accessible or adapted housing units) - A number of other services are available to co-ops N.B.: - A housing co-op is defined as a group of people who form an association to meet their housing needs. The co-op is the legal owner of the building and each mem-ber is a tenant of his or her unit, thereby making the co-op a form of community ownership (Bill 56)
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HOUSING
MAISON EVELYN OPAL INC. 11100 Notre-Dame Street East Montreal, Quebec H1B 5V2 Telephone: 514-645-1058 Clientele: - People with MS and their families Services: - Residence with 75 units - Rental of fully adapted units for people in wheelchairs N.B.: - Waiting list
GROUP OF INTEGRATED SERVICES 2075 Théodore Street Montreal, Quebec H1V 3C1 Telephone: 514-251-2525 Fax: 514-251-8816 Clientele: - People with severe physical or slight cognitive disabilities Services: - Residential resource consisting of accessible dwellings
PROPULSION
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HOUSING
and support services - Daily and housing activities N.B.: - Waiting list
SOCIÉTÉ LOGIQUE INC. LAYOUT AND PLANNING CONSULTATION OFFICE 3250 St-Joseph Boulevard East Montreal, Quebec H1Y 3G2 Telephone: 514-522-8284 Fax: 514-522-2659 Clientele: - People with disabilities - City of Montreal (housing service) - Société d'habitation du Québec - SAAQ - STM - OPHQ Services: - Adaptation of home and worksite environments - Assessment of existing sites and buildings - Universal access design layout - Cost estimates, plans, specifications and follow-up of work - Caters to the needs of people with disabilities, the el-derly and the general public
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6839A Drolet Street, Suite 305 Montreal, Quebec H2S 2T1 (corner with Bélanger, Jean-Talon metro) Telephone: 514-270-7878 Fax: 514-270-7726 Website: www.aubasdelechelle.ca (in French only) Clientele: - Non unionized workers Services: - Information on labour rights - Training sessions on labour rights - Publication of documents and analysis on labour rights - Collective actions to protect and improve labour rights - Participation to public consultations on matters related to the rights of non unionized workers - Meetings with other organisations and coordination of the Front de défense des non syndiqué-e-s which in-cludes over 30 organizations and unions
LEGAL SERVICES
AU BAS DE L’ÉCHELLE
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LEGAL SERVICES
THE COMMUNITY LEGAL CENTRE OF MONTRÉAL
LEGAL AID 425 De Maisonneuve Boulevard West, Suite 600 Montreal, Quebec H3A 3K5 Telephone: 514-864-2111 Fax: 514-864-1515 Website: www.ccjm.qc.ca Clientele: - Anyone who is eligible Services: - Provides free services of a lawyer or notary to the needy*, in order to obtain legal advice or exercise a right before the courts N.B.: - On appointment (except for criminal cases) * The lawyer is the one who decides who is in need.
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LEGAL SERVICES
CENTRE D’ASSISTANCE ET D’ACCOMPAGNEMENT POUR LES PLAINTES DE L’ÎLE DE MONTRÉAL
(CAAP Île de Montréal) 800 De la Gauchetière Street West Montreal, Quebec H2R 2E5 Telephone: 514-861-5998 Fax: 514-861-5999 E-mail: [email protected] Website: www.caapidm.ca Clientele: - Residents of the Island of Montreal - All users of Montreal's health and social services system Services: - Active listening and support - Information on rights and complaint processing procedures - Preparation of files and planning the various steps involved in lodging a complaint relating to health and social services - Assistance and guidance - Follow-up N.B.: - CAAP's role is not to process complaints but to help in the various steps involved - The services provided are free of charge
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LEGAL SERVICES
500 René-Lévesque Boulevard West, 26th Floor Montreal, Quebec H2Z 2A5 Telephone: 514-873-7061 Toll-free: 1-800-265-1414 Fax: 514-864-4751 Website: www.cnt.gouv.qc.ca/en/home/index.html Clientele: - Anyone who is employed (except people working for companies under the federal jurisdiction and unionized workers) Services: - Enforcement of employee rights - Guidance, information - Receipt of written complains about minimum wage and other working conditions - Investigation after examining the file
COMMISSION DES NORMES DU TRAVAIL
EX AEQUO
ORGANISATION DEFENDING AND PROMOTING THE RIGHTS OF PEOPLE WITH DISABILITIES 3680 Jeanne-Mance Street, Suite 328 Montreal, Quebec H2X 2K5
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LEGAL SERVICES
Telephone: 514-288-3852 Fax: 514-288-2834 E-mail: [email protected] Website: www.exaequo.net (in French only) Clientele: - People with a motor deficiency Services: - Defends and promotes the rights of people with mo-bility impairments - Intervenes to promote architectural accessibility of public places and commercial establishments, of trans-portation, of dwellings, of health and social services - Promotes social integration - Publishes the quarterly newspaper Ex æquo N.B.: - Organisation able to refer attendants for in-home care and provide a list of auxiliaries
FRONT D’ACTION POPULAIRE EN RÉAMÉNAGEMENT URBAIN
(FRAPRU) (See also RCLALQ) 180 René-Lévesque Boulevard East, Suite 105 Montreal, Quebec H2X 1N6 Telephone: 514-522-1010 Fax: 514-527-3403
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LEGAL SERVICES
E-mail: [email protected] Website: www.frapru.qc.ca (in French only) Clientele: - Tenants, mainly low income households - Housing committees - Tenants associations Services: - Referral to housing committees - Fight against poverty - Promotion and defence of social rights - Fight for the improvement of housing conditions
ORGANISATION D’AIDE AUX SANS-EMPLOI (ODAS)
2515 Delisle Street, Suite 209 Montreal, Quebec H3J 1K8 Telephone: 514-932-3926 Fax: 514-932-0815 Clientele: - Unemployed people from Montreal Services: - Distribution of publications - Active listening and support - Referral service - Information service - Assistance and support through the different steps with the Ministère de l’Emploi et de la Solidarité sociale
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LEGAL SERVICES
ORGANISATION POPULAIRE DES DROITS SOCIAUX DE LA RÉGION DE MONTRÉAL (OPDS)
3340 Ontario Street East Montréal, Quebec H1W 1P7 Telephone: 514-524-6996 Fax: 514-524-7003 E-mail: [email protected] Clientele: - Welfare recipients from Laval, Montérégie and Montreal - Governments Services: - Court accompaniment - Liaison officer with other legal resources - Juridical consultations - Distribution of publications - Listening and support services - Reference service - Information service - Processing of complaints - Verification of the law application
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LEGAL SERVICES
REGROUPEMENT DES COMITÉS LOGEMENT ET DES ASSOCIATIONS DE LOCATAIRES DU QUÉBEC (RCLALQ)
(See also FRAPRU) 2000 Saint-Joseph Boulevard East, Suite 35 Montreal, Quebec H2H 1E4 Telephone: 514-521-7114 Toll-free: 1-866-521-7114 Fax: 514-521-0948 E-mail: [email protected] Website: www.rclalq.qc.ca (in French only) Clientele: - Tenants, mainly low income households - Housing committees - Tenant associations Services: - Referral to your housing committee - Promotion of housing rights - Political representative for tenants - Mobilization regarding housing rights - Training, information, political, juridical and social content distribution linked to rental housing
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MEALS ASSISTANCE
1605 De Champlain Street Montreal, Quebec H2L 2S5 Telephone: 514-529-3448 Fax: 514-529-1359 E-mail: [email protected] Website: www.rccq.org/english/index.html Clientele: - Everyone in the community Services: - It’s a group of 4 or 5 people who pool their time, money and abilities in order to come up with healthy, delicious and money-saving dishes that they then take home to their families. - Participants plan recipes together, make up grocery lists and go shopping. Then they collectively prepare their meals. Everything is done in a take-charge atmos-phere seasoned with pride, dignity and humour. N.B.: - Many collective kitchens in the Montreal region are accessible for people with disabilities.
QUEBEC COLLECTIVE KITCHENS ASSOCIATION
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175 Bloor Street East, Suite 700, North Tower Toronto, Ontario M4W 3R8 Toll-free: 1-866-922-6065 Fax: 416-922-7538 Website: www.mssociety.ca Clientele: - People with MS and their families (nationwide) - Health professionals Services: - Literature on MS - Coordination and funding of MS research - Information
MULTIPLE SCLEROSIS
MULTIPLE SCLEROSIS SOCIETY OF CANADA, NATIONAL OFFICE
MULTIPLE SCLEROSIS SOCIETY OF CANADA, QUEBEC DIVISION
550 Sherbrooke Street West, East tower Suite 1010 Montreal, Quebec H3A 1B9 Telephone: 514-849-7591 Toll-free: 1-800-268-7582 Fax: 514-849-8914 Website: www.mssociety.ca/qc
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MULTIPLE SCLEROSIS
Clientele: - People with MS and their families residing in the province of Quebec - Health professionals Services: - Information (literature on MS, quarterly MS Quebec magazine, loans of books and videos, conferences, etc.) - Support (emotional support over the phone, referrals, etc.) - Awareness-raising efforts aimed for the general public, volunteers and health professionals - Social action and advocacy for people with MS (insurance, employers, taxation, etc.) - Annual convention
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MULTIPLE SCLEROSIS
MONTREAL CHAPTER 550 Sherbrooke Street West East Tower, Suite 1010 Montreal, Quebec H3A 1B9 Telephone: 514-849-7591 Fax: 514-849-8914 Website: www.scleroseenplaques.ca/montreal Services: - Information and literature on MS - Telephone referral service (housing, employment, transportation, services, etc.) - Conferences and workshops - Quarterly publication Liaison Bulletin - Information sessions for the newly diagnosed - Self-help groups - Peer support program - Emotional support over the phone - Social and recreational activities - Choir - Express yourself through the arts workshop - Sport activities (School of movement, adapted Yoga, Brain Gym) - Loan of walking aids
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WEST ISLAND MULTIPLE SCLEROSIS SELF-HELP GROUP 204-3869 des Sources BLVD Dollard-des-Ormeaux, Québec H9B 2A2 Telephone: 514-676-1588 Fax: 514-676-1589 Services: - Weekly meetings - Recreational and cultural activities - Conferences - Emotional support over the phone - Aquafitness - One-week summer camp in the country - Quarterly publication Horizon
MULTIPLE SCLEROSIS
EST DE MONTRÉAL CHAPTER 309-12125 Notre-Dame Street East Montreal, Quebec H1B 2Y9 Telephone: 514-640-5472 Fax: 514-640-4141 Services: - Services and support for people with MS - Active listening service over the phone - Social and recreational activities - Publication of the journal Au Courant
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REHABILITATION CENTRES
2275 Laurier Avenue East Montreal, Quebec H2H 2N8 Telephone: 514-527-4527 Fax: 514-527-0979 Email: [email protected] Website: www.luciebruneau.qc.ca (in French only) Clientele: - Adults with a physical or neurological disability Services: - Technical aids program - Employment rehabilitation program - Specialized clinics programs (including car driving eval-uation, access to technological aids, neuromuscular dis-eases, spinal cord injuries, multiple sclerosis and en-cephalopathy) - Alternative home resources program - Foster family and intermediary resources program - Home support program (including Rent Supplement and Info-logement {housing info}) - Rehabilitation centre (with lodging) - Internet service - Adapted physical activities (VIOMAX)* N.B.: - The Centre offers a number of other rehabilitation programs * See also the Sports and recreation section to find out more about VIOMAX
CENTRE DE RÉADAPTATION LUCIE-BRUNEAU
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7005 De Maisonneuve Boulevard West Montreal, Quebec H4B 1T3 Telephone: 514-487-1770 Fax: 514-487-2745 Website: www.constance-lethbridge.qc.ca Clientele: - People with disabilities between the ages of 18 and 65 Services: - Assistive Technology Program - Neurology Program - Orthopaedics Program - Traumatic Brain Injury Program - Rheumatology Program - Social Life Reintegration Program - Driving Evaluation and Vehicle Adaptation Program - Work Evaluation and Orientation Program - Technical Aids Program
REHABILITATION CENTRES
CONSTANCE-LETHBRIDGE REHABILITATION CENTRE
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SPORTS & RECREATION
ALTERGO
525 Dominion Street, Suite 340 Montreal, Quebec H3J 2B4 Telephone: 514-933-2739 Fax: 514-933-9384 Website: www.altergo.net/en/index.html Clientele: - People of any age with any type of disabilities such as auditive, physical, intellectual, psychological or visual impairments Services: - Referral and information regarding recreational activi-ties for people with disabilities - Distribution of different publications such as the monthy bulletin Go - Distribution of the recreational directory for disabled people
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ASSOCIATION DE LOISIRS DES PERSONNES HANDICAPÉES PHYSIQUES DE POINTE-AUX-TREMBLES ET DE L'EST DE MONTRÉAL (ALPHA)
SPORTS & RECREATION
14115 Prince-Arthur Street, Suite 163 Pointe-aux-Trembles, Quebec H1A 1A8 Telephone: 514-352-5119 Fax: 514-352-6242 Web site: www.alphamontreal.ca Clientele: - People with disabilities Services: - Encourage people with physical disabilities to get together - Promote social integration and ensure access to recreational activities - Promote the rights of physically handicapped people - Provide moral support - Ensure follow-up among the members Activities: - Physical activities and sports: bowling, social outings - Social and cultural activities: coffee meetings, lunch-es, evening events, etc. - Outdoor activities: summer and winter camps N.B.: - Transportation is not provided - Must be self-sufficient - Territory: South-North (from the St. Lawrence River to the Rivière des Prairies), West-East (from the St-Laurent Boulevard to the tip of the island)
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SPORTS & RECREATION
BIBLIO-COURRIER
3565 Jarry East, Suite 400 Montreal, Quebec H1Z 0A2 (Service provided over the phone, not at the office) Telephone: 514-872-2901 Fax: 514-872-4911 Clientele: - Anyone residing in Montreal - People 65 years of age and over, people with a chron-ic disease or people with a permanent handicap (medical certificate required) Services: - Free postal library services - Subscription over the phone - No late charge or reservation fees - Small collection of audio books for the blind
CENTRE D’INTÉGRATION À LA VIE ACTIVE POUR PERSONNES VIVANT AVEC UN HANDICAP PHYSIQUE (CIVA)
525 Dominium Street, Suite 330 Montreal, Quebec H3J 2B4 Telephone: 514-935-1109 Fax: 514-935-8597 E-mail: [email protected] Website: www.civa.qc.ca (in French only)
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Clientele: - Anyone with a physical handicap Services: - Basket-ball - Boccia - Bowling and aquafitness - Social activities and outings during the summer time - Cultural projects (expositions, diversified cultural projects)
SPORTS & RECREATION
KÉROUL
TOURISM AND CULTURE FOR PEOPLE WITH LIMITED PHYSICAL ABILITY 4545 Pierre-de-Coubertin Avenue P.O. Box 1000, Station M Montreal, Quebec H1V 3R2 Telephone: 514-252-3104 Fax: 514-252-0766 Website: www.keroul.qc.ca/en Clientele: - People with limited physical ability Services: - Research on tourist information and development for the social integration of people with limited physical capacity - Create awareness amongst the public and people in charge of tourism
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- Possibilities of group travelling - Travel information on accessibility of regional, national and international tourist destinations
LA MAGNÉTOTHÈQUE
1055 René-Lévesque Boulevard East, Suite 501 Montreal, Quebec H2L 4S5 Telephone: 514-282-1999 Toll-free: 1-800-361-0635 Fax: 514-282-1676 E-mail: [email protected] Website: www.lamagnetotheque.qc.ca (English version coming soon) Clientele: - Anyone who is unable to read due to a visual, physical or perceptive handicap or due to an educational or social context Services: - Record audio books - Record audio documents - Offer the Magnéthothèque personalised radio, broad-casted via cable, through the Illico 555 numerical TV or via the Internet - Sell pre-recorded audio books through the collabora-tion with the Stanké Editions
SPORTS & RECREATION
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SPORTS & RECREATION
TAOIST TAI CHI SOCIETY OF CANADA
5271 St-Hubert Street Montreal, Quebec H2J 2Y4 Telephone: 514-272-5271 Fax: 514-272-5606 E-mail: [email protected] Website: www.taichitaoiste.org Clientele: - Anyone, including seniors and people with disabilities Services: - Taoiste tai chi lessons
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SPORTS & RECREATION
VIOMAX
ACCESSIBLE FITNESS CENTRE 2275 Laurier East Montreal, Quebec H2H 2N8 Telephone: 514-527-4527, ext. 2329 Fax: 514-527-0979 E-mail: [email protected] Website: www.viomax.org (English version coming soon) Clientele: - Adults, teenagers and children with significant physical limitations, residing in the Montreal region and surrounding areas, and for whom the physical activity centers are not accessible Services: - Fitness centre - Pool and gymnasium - Kinesiologists - Volleyball (for people in wheelchairs), yoga and dance (for people with or without a handicap)
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SUPPORT & SERVICES
APPLIED PSYCHOLOGY CENTRE AT CONCORDIA UNIVERSITY
Psychology Building Room PY-111 Loyola Campus 7141 Sherbrooke Street West Montreal, Quebec H4B 1R6 Telephone: 514-848-2424, ext. 7550 Web site: psychology.concordia.ca/appliedpsychologycentre.php Clientele: - Students, faculty and staff of Concordia University - The general public of Montreal: adults, children and adolescents Services: - The Applied Psychology Centre offers individual psy-chotherapy, as well as couples, family and sex therapy given by clinical psychology graduate students. - The Centre has specialists in anxiety and panic, depression, relationship problems, school motivation, child behaviour problems at home and at school, and children’s academic difficulties. N.B.: - The Centre does not do crisis intervention and can only see clients who have a prior appointment. - Services are only offered from September to April. - Clients come for the number of sessions they need. There is no maximum number of sessions. - Services provided by clinical psychology graduate stu-dents are subject to a fee of $40/visit. Clients having financial difficulties are able to have a reduced fee.
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SUPPORT & SERVICES
CENTRE DE RELATION D’AIDE DE MONTRÉAL
SERVICE PSY-AIDE 1030 Cherrier Street, Suite 205 Montreal, Quebec H2L 1H9 Telephone: 514-598-7758 Website: www.cram-eif.org/accueil/psy_aide (French only) Clientele: - Anyone (adults, children, teenagers) Services: - Psychotherapy service which provides ten (10) free weekly sessions once the registration fee of $30 CAD unredeemable has been paid (payable by cheque or credit card)
N.B.: - This is a free service given by students who are at the end of their training and who are doing a practical in-ternship under supervision.
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SUPPORT & SERVICES
CRISIS CENTRES
(North-East of Montreal) Iris Association Telephone: 514-388-9233 (West Island) West Island Crisis Centre Telephone: 514-684-6160 (South-West of Montreal) L’Autre Maison Telephone: 514-768-7225
1212 Panet Street Montreal, Quebec H2L 2Y7 Telephone: 514-524-3561 Fax: 514-524-5663 Website: www.centrestpierre.org (in French only) Clientele: - General population and aid agencies Services: - Individual, couples, family and group therapy - Rates according to your financial situation N.B.: - Accessible for people in wheelchairs
CENTRE ST-PIERRE
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SUPPORT & SERVICES
FAMILLE NOUVELLE
1150 St-Joseph East, Suite 106 Montreal, Quebec H2J 1L4 Telephone: 514-525-0063 Clientele: - People with a low income Services: - Individual, family and couples therapy - $15 or more per meeting - The price is proportional with the person’s annual income N.B.: - Not accessible to people in wheelchairs - There could be a waiting period of a few weeks before getting an appointment.
(East of Montreal) L’Entremise Telephone: 514-351-9592 (Center-East of Montreal) Le Transit Telephone: 514-282-7753 (Center-West of Montreal) Tracom Telephone: 514-483-3033
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SUPPORT & SERVICES
INFORMATION AND REFERRAL CENTRE OF GREATER MONTREAL
3155 Hochelaga Street, Suite 101 Montreal, Quebec H1W 1G4 Telephone: 514-527-1375 Fax: 514-527-9712 Website: www.info-reference.qc.ca/index_a.html Clientele: - Everyone - Organisations in the Greater Montreal area Services: - Bilingual telephone service providing information and referrals on community nutrition resources and re-sources relating to social security, welfare, health and recreational activities - Referral to the appropriate services organisation
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SUPPORT & SERVICES
McGILL PSYCHOEDUCATION AND COUNSELLING CLINIC
3700 McTavish, Room 614 Montreal, Quebec H4A 2N6 Telephone: 514-398-4641 Clientele: - Everyone in the Montreal community Services: - The clinic offers supervised assessment and counsel-ling services. - Clinic services are offered by master’s and doctoral students, as part of their clinical training. All services are provided under the supervision of qualified and accredited professors of the Department. - Services offered through the Clinic are for children (5 years and older), adolescents, adults, families, couples and groups who are experiencing educational, social, vocational or interpersonal problems. N.B.: - The Clinic operates only during the Fall and Winter semesters. For the months between May and August, the clinic provides referrals for other Montreal-area services. - Services are offered on a first-come, first-served basis. Because of high demand, and the specific constraints of the the Clinic’s program, only a limited number of clients can be seen each year.
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SUPPORT & SERVICES
MULTI-ETHNIC ASSOCIATION FOR THE INTEGRATION OF PERSONS WITH DISABILITIES
6462 St-Laurent Boulevard Montreal, Quebec H2S 3C4 Telephone: 514-272-0680 Fax: 514-272-8530 Website: www.ameiph.com Clientele: - People coming from several dozen different countries, representing all age groups and having very diverse economic situations as well as a range of very different disabilities. - Clientele can be grouped under two general catego-ries: persons who immigrated a long time ago, and persons who arrived more recently (10 years or less). Services: - Personalized services (support, companion services, integration, rights defence, information, etc.), collective services, women’s committees
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SUPPORT & SERVICES
OFFICE DES PERSONNES HANDICAPÉES DU QUÉBEC (OPHQ)
MONTREAL OFFICE 500 René-Lévesque Boulevard West, Suite 15.700 Montreal, Quebec H2Z 1W7 Telephone: 514-873-3905 Fax: 514-873-4299 Website: www.ophq.gouv.qc.ca (French only) Clientele: - People with disabilities Services: - Guidance, information, advice, referrals - Coordination of services provided to people with disabilities - Documentation center N.B.: - L'intégration magazine
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SUPPORT & SERVICES
PROMOTION INTERVENTION EN MILIEU OUVERT INC. (PIMO)
COMPANION SERVICES FOR THE PHYSICALLY DISABLED AND PERSONS WITH PHYSICAL AND MOTOR DISABILITIES 3680 Jeanne-Mance Street, Suite 315 Montreal, Quebec H2X 2K5 Telephone: 514-288-9775 Fax: 514-288-9771 Website: www.pimo.qc.ca Clientele: - People with disabilities between the ages of 18 and 65 Services: - PIMO accompanies people during 3 types of activities (medical, errands or recreation) Procedures: - Annual fee of $12 per member which entitles the member to one accompaniment per week, for a maximum of 4 hours - Reservation two days in advance, Monday to Friday, from 9 a.m. to 12 p.m. and 1 p.m. to 5 p.m. - Accompaniments are available 7 days a week between 7 a.m. and 11 p.m. N.B.: - The accompanists are trained - The accompanists are being paid by PIMO - The service does not include transportation
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SUPPORT & SERVICES
REGROUPEMENT DES AIDANTES ET AIDANTS NATUREL(LE)S DE MONTRÉAL
1150 St-Joseph Boulevard East, Suite 002 Montreal, Quebec H2J 1L5 Telephone: 514-374-1056 Fax: 514-374-3040 E-mail: [email protected] Website: www.raanm.org (in French only) Clientele: - Caregivers Services: - Information - Referrals - Caregivers’ regrouping - Promotion of rights - Sensitize the healthcare and social services workers, the authorities and the population about the reality of caregivers - Contribute to gather more information on the sit-uation of caregivers and experiment with new forms of support
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TEL-AIDE
SUPPORT & SERVICES
TELEPHONE LISTENING SERVICE FOR PEOPLE IN DISTRESS P.O. Box 205, Station H Montreal, Quebec H3G 2K7 Telephone: 514-935-1101 Website: www.telaide.org Clientele: - Anyone in distress Services: - Emotional support over the phone - Immediate attention - Free, anonymous and confidential service - 24 hours a day, 7 days a week
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TRANSPORTATION
ASSOCIATION DES PROPRIÉTAIRES D’AUTOBUS DU QUÉBEC (APAQ)
(QUEBEC BUS OWNERS ASSOCIATION) 225 Charest Boulevard East, Suite 107 Quebec, Quebec G1K 3G9 Telephone: 418-522-7131 Fax: 418-522-6455 Website: www.apaq.qc.ca (in French only) Clientele: - People with disabilities needing a companion when travelling out of town Services: - Carte québécoise à l’accompagnateur en transport interurbain par autocar is the only card recognized by inter-city bus carriers in Quebec. This card makes it possible to obtain—at no extra charge—a free transport voucher for the individual accompanying the disabled person. N.B.: - The card which is valid for five years may be obtained by contacting the carrier directly or the employees at the local terminal or by contacting APAQ.
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TRANSPORTATION
REGROUPEMENT DES USAGERS DU TRANSPORT ADAPTÉ ET ACCESSIBLE DE L’ÎLE DE MONTRÉAL (RUTA)
3800 Radisson Street, Suite 111 Montreal, Quebec H1M 1X6 Telephone: 514-255-0765 Fax: 514-255-5747 Clientele: - Users of the paratransit service Services: - Improves the STM's paratransit service by lobbying the authorities concerned on the users’ behalf - Receives complaints about the paratransit service - Forwards and follows up on complaints - Defends users' rights - Offers a paratransit reservation service - Handles requests for medical transportation in advance by reserving up to seven days in advance
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SOCIÉTÉ DE L'ASSURANCE AUTOMOBILE DU QUÉBEC (SAAQ)
TRANSPORTATION
800 Stock Exchange Tower, 30th floor P.O. Box 392, Square Victoria Montreal, Quebec H4Z 1L6 Telephone: 514-873-7620 Toll-free: 1-800-361-7620 Fax: 514-873-8839 Website: www.saaq.gouv.qc.ca/en/index.php Clientele: - Everyone Services: - Disables parking permit and accompanying certificate - Material aid program for adapting a vehicle N.B.: Who may request a permit? - A disabled person, a public institution (owner of a ve-hicle equipped with a wheelchair stopping device), a visitor (who has a permit in his own country) How? - By application and, if need be, an assessment Professional assessment: - Description of the disability in relation to covering short distances at the person's own expense The application: - From the OPHQ, the SAAQ, by telephone or by e-mail, indicating "Disabled parking permit application" (or in French, "Formulaire de demande de vignette de sta-tionnement pour personnes handicapées")
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TRANSPORTATION
STM PARATRANSIT SERVICE
800 de la Gauchetière West Montreal, Quebec H5A 1J6 Telephone: 514-280-8211 TDD*: 514-280-5308 Fax: 514-280-5308 Website: www.stm.info/english/t-adapte/a-index.htm Clientele: - People with disabilities Services: - Transportation for anyone with a disability preventing the person from using the bus or metro and having been recognized as eligible by the admissions commit-tee of the STM's paratransit transportation service - Information, comments and complaints service - Transportation service with a low-floor bus *TDD: Telecommunications Device for the Deaf
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2011 Edition Multiple Sclerosis Society of Canada, Montreal Chapter
550 Sherbrooke Street West, Suite 1010 Montreal, Quebec H3A 1B9
Telephone: 514-849-7591 Toll-free: 1-800-268-7582 Fax: 514-849-8914 Website: www.scleroseenplaques.ca/montreal
Translated by Any Guindon Edited by Marie-Josée Adam
