booking services nemo result...
TRANSCRIPT
Short-term booking Long-term-booking Periodic
Agree Neutral Disagree
Methodology
@NeMo_electro This project has received funding from the EU’s Horizon 2020 research and innovation programme under grant agreement no 713794 This material reflects only the author's view and the Innovation and Networks Executive Agency (INEA) is not responsible for any use that may be made of the information it contains.
Booking Services
www.nemo-emobility.eu
Key results
Overview
Analyze the perception of electromobility actors regarding the possibility of booking a charging point for electric vehicles
For further information
Key partners involved
Stefano Persi
• Mosaic Factor
Angel López
• Ajuntament de Barcelona
NeMo result theme:
Electromobilty actors’ services
Spanish test site
In collaboration with USERS PROBLEM SOLUTION
USAGE BENEFITS
Electric Vehicle drivers The EV driver is not certain whether the CP will be free and will be able to charge
Provide a CP booking service for EV drivers
The user can book in advance a CP using an app
The EV driver can guarantee a CP will be free and will be
able to charge
• Analyse the operational perspective of service providers, charging point operators, parking operators and authorities
• Match their vision with user preferences, needs and expectations
• Iterative approach gathering feedback from electromobility stakeholders on the booking service defined
Main barriers identified
Interviews with electromobility
stakeholders and EV drivers
Agreed that the user should pay to reserve a CP
Payment
Cancellation
Said that if a user books a CP, the charging tariff could be cheaper, to incentivise the service
Type of Charging Point
Type of Booking Short-term booking the user visualizes the free CPs and can book one to guarantee that in the time of driving towards the CP, it is still free
Long-term booking the user can book the CP for a time slot with more than 24h advance
Periodic booking the user can book a specific time slot with a certain periodicity
Could generate disputes
between drivers
Requires more anticipation and planification
Too different from internal combustion
Adds restrictions and complexity to the charging experience Fast charging points are
suitable for • Short-term bookings • Long travels planning
Slow charging points are suitable for • Long-term bookings
Should the user pay a cancellation fee?